Inhoud

Inleiding

Achtergrond

Hoe sporen van CUCM te verzamelen als RTMT niet toegankelijk of beschikbaar is

Inleiding

Dit document beschrijft de procedure om de logbestanden van Cisco Unified Communications Manager (CUCM) te verzamelen op CLI.

Achtergrond

Er zijn tijden waar u de CUCM-sporen moet verzamelen om een specifiek probleem op te lossen en de Real Time Monitoring Tool (RTMT) toegang werkt niet.

Bijgedragen door Nenos Nicko, Cisco TAC Engineer.

Hoe sporen van CUCM te verzamelen als RTMT niet toegankelijk of beschikbaar is

Gebruik deze paden om de logbestanden te verkrijgen via CUCM Secure Shell (SSH):

Opmerking: Als sporen worden verzameld door CLI-inloggen van CUCM-wortel, vervang dan: file get activelog met/var/log/active/.

Opmerking: zorg ervoor dat de externe SFTP-server geconfigureerd en toegankelijk is voordat het logbestand wordt verzameld.

INZENDING

BESTANDSSPECIFICATIE

Prog Logs

file get activelog cm/trace/ccm/Proglogs/*.*

file get activelog cm/trace/cti/Proglogs/*.*

Servicebeheer

file get activelog platform/log/servm*.log

SNMP-hoofdagent

file get activelog platform/snmp/snmpdm/*.*

MIB2-agent

file get activelog platform/snmp/mib2agt/*.*

Host Resources Agent

file get activelog platform/snmp/hostagt/*.*

System Application Agent

file get activelog platform/snmp/sappagt/*.*

Logboeken – Toepassingslogboek

file get activelog syslog/CiscoSyslog*.*

Logboeken – Systeemlogboek

bestand krijg activelog syslog / berichten.*

Opstartlogs

file get activelog syslog/boot.*

Logbestanden voor installatie en upgrades

file get install *

SELinux-logbestanden

file get activelog platform/selinux_startup.log

file get activelog syslog/security-diagnostics.tar.gz

Cisco Tomcat Logs

file get activelog tomcat/logs/catalina*.*

file get activelog tomcat/logs/host-manager.*

file get activelog tomcat/logs/admin.*

file get activelog tomcat/logs/diagnostisch-geheugen.*

file get activelog tomcat/logs/diagnostische-info.*

file get activelog tomcat/logs/localhost_access*.txt

file get activelog tomcat/logs/manager.*

file get activelog tomcat/logs/diagnostische-threads.*

file get activelog tomcat/logs/*.hprof

file get activelog tomcat/logs/localhost*.log

Cisco Tomcat Security Logs

file get activelog tomcat/logs/security/log4j/security*.*

Vastlegging IPT-platform GUI-logbestanden

file get activelog tomcat/logs/iptplatform/log4j/iptplatform*.*

IP-platform CertMgr-logbestanden

file get activelog platform/log/certMgmt*.log

IP-platform voor IPSec-beheer

file get activelog platform/log/ipsecMgmt*.log

Logbestanden van IPT Platform Cluster Manager

file get activelog platform/log/clustermgr*

CLI-logbestanden van IPT-platform

file get activelog platform/log/cli*.log

IPT-platform CLI gemaakte rapporten

Hardware: file get activelog platform/log/SystemReport-*.tgz

Platform: file get activelog platform/log/platformConfig-*.tar

SE Linux: bestand krijgt activelog syslog/security-diagnostics.tar.gz

Logbestanden voor IPT-platform Remote Support

file get activelog platform/log/getflag*

file get activelog platform/log/creative*

file get activelog platform/log/remote*

file get activelog platform/log/display*

file get activelog platform/log/decoder*

Vastlegging IPT-platformmonitor

file get activelog platform/log/certm*.log

Bestandssignalering installeren

file get activelog platform/log/authenticate*.*

Cisco-bulkprovisioningservice

file get activelog cm/trace/bps/log4j/bps.log

Cisco TAPS-service

Cisco CDR-agent

file get activelog cm/trace/cdragent/log4j/cdragent.log

Cisco DHCP-monitorservice

file get activelog cm/trace/dhcpmon/log4j/dhcpmon.log

Cisco CallManager SNMP-service

file get activelog cm/trace/ccmmib/sdi/CcmMibAgent.txt

Cisco UXL-webservice

file get activelog core/UXLSservice.*

Cisco CTIM Manager

file get activelog cm/trace/cti/sdl/SDL.txt

Cisco CDR-opslagbeheer

file get activelog cm/trace/cdrrep/log4j/cdrrepmgr.log

Cisco AXL-webservice

file get activelog tomcat/logs/axl/log4j/axl.log

Cisco-gegevensservices voor gebruikers

file get activelog tomcat/logs/cucm-uds/log4j/cucm-uds.log

IVR voor zelfprovisioning

file get activelog core/PnPLauncher.*

Cisco TAPS-service

file get activelog cm/trace/taps/log4j/taps.log

Cisco-server voor nummeranalyse

file get activelog cm/trace/dnaserver/sdi/dna.txt

Cisco-nummeranalyse

file get activelog tomcat/logs/dna/Results

Cisco Directory Number Alias Sync

file get activelog cm/trace/dnaliassync/log4j/dnaliassync.log

Cisco Intercluster Lookup-service

file get activelog cm/trace/ils/sdl/SDL.*

Cisco Licentiebeheer

file get activelog cm/trace/userlicentiëring/log4j/userlicentiëring*.log

file get activelog cm/trace/licentiëring/postinstall/log4j/licensepostinstall*.log

file get activelog cm/trace/licentiëring/log4j/licenseclient*.log

file get activelog tomcat/logs/licentiëring/log4j/licenseloader*.log

Cisco-bandbreedtebeheer voor locaties

file get activelog cm/trace/lbm/sdl/SDL.*

Cisco Extension Mobility

file get activelog tomcat/logs/em/log4j/emservice.log

Cisco Directory Number Alias Lookup

file get activelog tomcat/logs/dnaliaslookup/log4j/dnaliaslookup.log

Cisco CallManager

SDL: bestand krijgt activelog cm/trace/ccm/sdl/SDL.*

CallLog: file get activelog cm/trace/ccm/calllogs/calllogs_.txt

Cisco IP Manager Assistant

file get activelog tomcat/logs/ipma/log4j/ipma_ChangeLog.log

file get activelog tomcat/logs/ipma/log4j/service.log

file get activelog tomcat/logs/ipma/log4j/ipma_CtiClient.log

file get activelog tomcat/logs/ipma/log4j/ipma_Security.log

Cisco CAR Scheduler

file get activelog cm/trace/carsch/log4j/carsch.log

Uitgebreide Cisco-functies

file get activelog cm/trace/cef/sdi/cef.txt

Cisco CAR-webservice

file get activelog tomcat/logs/car/log4j/car.log

Cisco Trust Verificatieservice

file get activelog cm/trace/tvs/sdi/tvs.txt

Cisco CallManager Cisco IP-telefoon services

file get activelog tomcat/logs/ccmcip/log4j/ccmcip.log

Cisco WebDialer-webservice

file get activelog tomcat/logs/webdialer/log4j/webdialer.log

file get activelog tomcat/logs/webdialer/log4j/webdialer_CTIClient.txt

file get activelog tomcat/logs/webdialer/log4j/webdialer_Security.txt

Cisco Unified Mobile Voice Access-service

file get activelog tomcat/logs/ccmivr/log4j/ccmivr.log

Cisco IP-app voor spraakmedia

file get activelog cm/trace/cms/sdi/cms.txt

SOAP - Diagnostic Portal Database Service

file get activelog tomcat/logs/dp/log4j/dp.log

Cisco TFTP

SDL: file get activelog cm/trace/ctftp/sdl/*

SDI: file get activelog cm/trace/ctftp/sdi/ctftp.txt

Cisco CTL-provider

file get activelog cm/trace/ctlprovider/sdi/ctlprovider.txt

Cisco-proxyfunctie van certificeringsinstantie

file get activelog cm/trace/capf/sdi/capf.txt

Cisco-incidentservice voor audits

file get activelog cm/trace/auditlog/sdi/audittrace.txt

Cisco Messaging Interface

file get activelog cm/trace/cmi/sdl

file get activelog cm/trace/cmi/sdi/csumi.txt

Cisco E911-service

file get activelog tomcat/logs/e911proxy/log4j/e911proxy.log

Cisco WebDialer ReDirector-webservice

file get activelog tomcat/logs/redirector/log4j/redirector.log

Cisco AMC-service

file get activelog cm/trace/amc/log4j/amc.log

Cisco SPA-berichtservice

file get activelog tomcat/logs/soapmessage/log4j/soapmessage.log

Cisco CCM DBL-webbibliotheek

file get activelog tomcat/logs/dbl/log4j/dbl.log

Waarschuwingsrapport voor Cisco Service Reporter

file get activelog cm/report/rtmtreporter/AlertRep/

Cisco AMC-logboek voor serviceapparaten

file get activelog cm/log/amc/DeviceLog/

Cisco CCRealm-webservice

file get activelog tomcat/logs/ccmrealm/log4j/ccmrealm.log

Cisco-tool voor partitiebewaking

file get activelog cm/trace/lpm/sdi/lpm.txt

Cisco RIS-gegevensverzamelaar

file get activelog cm/trace/ris/sdi/ris.txt

Cisco Corefile Recovery Tool

file get activelog cm/trace/cfrt/cfrt.txt

Cisco-monitor op databaselaag

file get activelog cm/trace/dbl/sdi/limitened*

file get activelog cm/trace/dbl/sdi/dbmon.txt

file get activelog cm/trace/dbl/sdi/.csv

Cisco Tomcat Stats Servlet

file get activelog tomcat/logs/tomcatstats/log4j/tomcatstats.log

Gesprekslogboek voor Cisco AMC-services

file get activelog cm/log/amc/CallLog/

Cisco RIS Data Collector - PerfMonLog

file get activelog cm/log/ris/csv/PerfMon.csv

Cisco CDP

file get activelog cm/trace/cdp/sdi/cdpd.txt

Cisco-service voor externe gespreksbeheer

file get activelog tomcat/logs/cucmeccs/log4j/cucmeccs.log

Cisco Audio Translator-app

file get activelog cm/trace/cms/sdi/at.txt

Cisco Syslog Agent

file get activelog cm/trace/syslogmib/sdi/syslogmib.txt

Cisco DirSync

file get activelog cm/trace/dirsync/log4j/dirsync.log

Logboek voor Cisco AMC-serviceserver

file get activelog cm/log/amc/ServerLog/

Apparaatrapport van Cisco Service Reporter

file get activelog cm/report/rtmtreporter/DeviceRep/

Cisco SOAP-webservice

file get activelog tomcat/logs/soap/csv/*.csv

file get activelog tomcat/logs/soap/log4j/soap.log

Cisco GRT-webservice voor communicatie

file get activelog tomcat/logs/grt/log4j/grt.log

Cisco Radiobibliotheek

file get activelog tomcat/logs/risbean/log4j/risbean.log

Cisco Afbreken transactie-spooling

file get activelog cm/log/informix/ats/*.*

Cisco Unified Reporting Web Service

file get activelog tomcat/logs/cucreports/log4j/cucreports.log

Cisco AMC-service - PRLog

file get activelog cm/log/amc/PRLog/

Cisco-meldingsservice voor certificaatwijzigingen

file get activelog platform/log/certCN.log

Cisco CCAMINmin-webservice

file get activelog tomcat/logs/ccmadmin/log4j/ccmadmin.log

Cisco-servicerapport voor serviceproviders

file get activelog cm/report/rtmtreporter/ServiceRep/

Cisco Database CLI-uitvoer

file get activelog cm/trace/dbl/*.tar

file get activelog cm/trace/dbl/*.csv

file get activelog cm/trace/dbl/*.out

Cisco-rapport over servicemogelijkheden

file get activelog cm/report/rtmtreporter/PerformanceRep/

Cisco-traceringsservice

file get activelog cm/trace/tct/log4j/tct.log

Cisco gespreide partij-tracering

file get activelog cm/trace/ccm/dntrace/dntrace_.txt

Cisco DRF-leiding

file get activelog platform/drf/trace/drfMA.log

file get activelog platform/drf/log/*

Cisco gemeenschappelijke gebruikersinterface

file get activelog tomcat/logs/cui/log4j/cui.log

Cisco Informix-databaseservice

file get activelog cm/log/informix/shmem*

file get activelog cm/log/informix/*.log

file get activelog cm/log/informix/*.gz

file get activelog cm/log/informix/af*

Cisco-installatieservice voor databases

file get activelog cm/trace/dbl/sdi/*.sql.log

file get activelog cm/trace/dbl/sdi/installdb*.log

file get activelog cm/trace/dbl/sdi/installdb*.log.err

file get activelog cm/trace/dbl/sdi/*.sql.log.err

Cisco CCMezer-webservice

file get activelog tomcat/logs/ccmuser/log4j/ccmuser.log

Cisco Database Notification Service

file get activelog cm/trace/dbl/sdi/dbnotification*

Cisco Unified IOS-platform API

file get activelog tomcat/logs/platform-api/log4j/platform-api.log

Kennisgeving van Cisco-certificaatwijziging

file get activelog platform/log/certCN.log

Cisco Service Reporter

file get activelog cm/trace/rtmtreporter/log4j/rtmtreporter.log

Cisco Unified OS Admin-webservice

file get activelog tomcat/logs/cmplatform/log4j/cmplatform.log

Lokale Cisco DRF

file get activelog platform/drf/trace/drfLA.log

Cisco Log4jinit servlet

file get activelog tomcat/logs/log4jinit/log4j/log4jinit.log

Cisco Database Library Trace

file get activelog cm/trace/dbl/sdi/dbl*.log

Cisco RTMT-webservice

file get activelog tomcat/logs/rtmt/log4j/rtmt.log

Cisco CMS-webservice

file get activelog tomcat/logs/ccmservice/log4j/ccmservice.log

Cisco Database Replicator-tracering

file get activelog cm/trace/dbl/sdi/replication_scripts_output.log

file get activelog cm/trace/dbl/sdi/startrpc.log

file get activelog cm/trace/dbl/*.log

file get activelog cm/trace/dbl/sdi/dblrpc.*

MIB2-agent

file get activelog core/mib2agt.*

SNMP-primaire agent

file get activelog platform/snmp/snmpdm/*.*

Cisco SSO

file get activelog platform/log/ssoApp*

file get activelog/polisagent/

file get activelog tomcat/logs/ssosp/log4j/*.log