Dit document bevat randfoutcodes die voor de Cisco CallManager Peripheral Gateway (PG) zijn gegenereerd. U kunt deze foutmeldingen gebruiken om problemen op te lossen in een IPCC-omgeving (Internet Protocol Contact Center). Het hulpprogramma voor de opdrachtregel check stelt u in staat alle bekende Cisco CallManager PG-foutcodes te bekijken. Dit hulpprogramma maakt deel uit van CallManager PG in Cisco Intelligent Contact Management (ICM) versie 4.6.1 en hoger. De tool neemt overtrekken van berichten op het eerste, tweede en derde niveau gedetailleerd op en geeft aan welke van deze processen de fout genereert:
Peripheral Interface Manager (PIM)
Java Telephony Application Programming Interface (JTAPI) gateway
Cisco CallManager
Een symbool randfoutmelding rapporteert op de zachte telefoon. Er wordt een korte beschrijving weergegeven met de foutmelding en een indicatie van welk proces de fout heeft gegenereerd en welke gebeurtenis heeft plaatsgevonden. Deze tabel bevat voorbeelden:
Fout | Geeft aan . . . |
---|---|
PERR_TELDRIVE | De laag van het telefoniestuurprogramma heeft de fout gegenereerd. |
PERR_JTCLIENT | De JTAPI-client heeft de fout gegenereerd. |
PERR_JTAPPLAY | De JTAPI-toepassingslaag heeft de fout gegenereerd. |
PERR_GW_E | De JTAPI-gateway heeft de fout gegenereerd. |
PERR_CM | Cisco CallManager heeft de fout gegenereerd. |
Cisco raadt kennis van de volgende onderwerpen aan:
Probleemoplossing en ondersteuning van Cisco ICM PG
De informatie in dit document is gebaseerd op de volgende software- en hardware-versies:
Cisco ICM versie 4.6.2 en hoger
De informatie in dit document is gebaseerd op de apparaten in een specifieke laboratoriumomgeving. Alle apparaten die in dit document worden beschreven, hadden een opgeschoonde (standaard)configuratie. Als uw netwerk live is, moet u de potentiële impact van elke opdracht begrijpen.
N.B.: Sommige van deze waarden worden over twee regels weergegeven vanwege beperkte ruimte.
-1 PERR_ONBEKEND
1st Level Text = 'Unknown Peripheral Error' 2nd Level Text = 'The Peripheral error specified does not exist' 3rd Level Text = ''
-1 PERR_ONBEKEND
1st Level Text = 'Unknown Peripheral Error' 2nd Level Text = 'The Peripheral error specified does not exist' 3rd Level Text = ''
10001 PERR_TELDRIVE_LOCKTSERVICES
1st Level Text = 'A logic error occurred prior to Locking TP Services' 2nd Level Text = 'The TP Services cannot be locked by the thread since it is already locked. This is a serious logic condition and should be reported/resolved' 3rd Level Text = ''
10002 PERR_TELDRIVE_LOCKinstance
1st Level Text = 'A logic error occurred prior to Locking the Client Instance' 2nd Level Text = 'The Client Instance cannot be locked by the thread since it is already locked. This is a serious logic condition and should be reported/resolved' 3rd Level Text = ''
10003 PERR_TELDRIVE_LOCKTELDRIVELAYER
1st Level Text = 'A logic error occurred prior to Locking the Telephony Driver Layer' 2nd Level Text = 'The Telephony Driver Layer cannot be locked by the thread since it is already locked. This is a serious logic condition and should be reported/resolved' 3rd Level Text = ''
10004 PERR_TELDRIVE_NOINSTRUMENTVOORVERLENGDE
1st Level Text = 'The extension number specified is not associated with any known instrument' 2nd Level Text = 'An instrument with the number specified cannot be found for any instrument. Perhaps an invalid extension was specified.' 3rd Level Text = ''
10101 PERR_TELDRIVE_AGENTALREADYLOGOUT
1st Level Text = 'The agent is already LOGGED out' 2nd Level Text = 'An attempt was made to logout an agent who is already logged out. This attempt failed' 3rd Level Text = ''
10102 PERR_TELDRIVE_AGENTALREADYSIGNEDON
1st Level Text = 'The agent is already LOGGED ON' 2nd Level Text = 'An attempt was made to login an agent that is already logged in. This attempt failed' 3rd Level Text = ''
10103 PERR_TELDRIVE_AGENTAVAILORWERK
1st Level Text = 'The requested function cannot be performed since the agent is AVAILABLE or in a CALL WORK State' 2nd Level Text = 'This can occur when an agent tries to make a call from an AVAILABLE, or WORK state' 3rd Level Text = ''
10104 PERR_TELDRIVE_AGENTNIET BESCHIKBAAR
1st Level Text = 'The Agent cannot go UNAVAILABLE due to possible calls' 2nd Level Text = 'When this error occurs, the ROUTER did not approve the agent going unavailable. Typically retrying this will make it succeed.' 3rd Level Text = ''
10105 PERR_TELDRIVE_AGENTNOTINATEAM
1st Level Text = 'Agent is not a TEAM member - cannot make supervisor call' 2nd Level Text = 'The agent is trying to make a supervisor assist call but is not a member of a team.' 3rd Level Text = ''
10106 PERR_TELDRIVE_AGENTRESERVED
1st Level Text = 'Agent is RESERVED - cannot make call' 2nd Level Text = 'This error occurs when the agent is trying to make a call or consult call but is currently RESERVED for an incoming call' 3rd Level Text = ''
10107 PERR_TELDRIVE_AGENTTEAMNOTGEVONDEN
1st Level Text = 'Internal Logic Error - Agent Team not found' 2nd Level Text = 'The agent team specified in the agent object cannot be found. This indicates an internal error that should be reported and resolved.' 3rd Level Text = ''
10108 PERR_TELDRIVE_BADSTATETRANSITION
1st Level Text = 'The state transition is invalid from the current state' 2nd Level Text = 'The routine ValidateAgentPrevalentStateTransition determined that the desired transition was illegal from the current state' 3rd Level Text = ''
10109 PERR_TELDRIVE_CALLTYPENOTVALIDFORDIALPLAN
1st Level Text = 'The agent is attempting to make a call that is not valid for their defined call plan' 2nd Level Text = 'The call type that the call was classified into is not allowed for the dialed Number Plan used' 3rd Level Text = ''
10110 PERR_TELDRIVE_CANNOTENTERWRAPONCAL
1st Level Text = 'Cannot enter Wrapup Mode - No Call' 2nd Level Text = 'Transitioning to work mode cannot be done without an active call' 3rd Level Text = ''
10111 PERR_TELDRIVE_CANTGOREADYFROMCURRENTSTATE
1st Level Text = 'Cannot transition to READY from current state' 2nd Level Text = 'Based upon transition rules, the agent cannot go READY. Examples: You can't go READY from TALKING' 3rd Level Text = ''
10112 PERR_TELDRIVE_CANTLOGOUTVAN MCURRENTSTATE
1st Level Text = 'The agent cannot log out from the current state' 2nd Level Text = 'The agent needs to be NOT READY in order to log out' 3rd Level Text = ''
10113 PERR_TELDRIVE_CLIENTCONFIGUREAANGEPAST
1st Level Text = 'ClientInstance Configuration Failed - Login Failed' 2nd Level Text = 'Within CSTASetAgentState, ConfigureClientInstance failed. This caused the Login to fail' 3rd Level Text = ''
10114 PERR_TELDRIVE_CLIENTMISLUURECALLBACK
1st Level Text = 'No client was found associated with a response' 2nd Level Text = 'This can happen when a CTI Client disconnects prior to a requested operation completing.' 3rd Level Text = ''
10115 PERR_TELDRIVE_CREATEINSTABILED
1st Level Text = 'CreateNewClientInstance Failed - Login Failed' 2nd Level Text = 'Within CSTASetAgentState, CreateNewCLientInstance failed. This caused the Login to fail. This could indicate an internal error condition' 3rd Level Text = ''
10116 PERR_TELDRIVE_DEVICEINUSE
1st Level Text = 'Device is already in use by another agent' 2nd Level Text = 'This happened due to an agent logging into a device that already has an agent logged in' 3rd Level Text = ''
10117 PERR_TELDRIVE_ILLEGALDIALSTRING
1st Level Text = 'Invalid DTMF Dial string.' 2nd Level Text = 'The dial string specified in the request contains invalid DTMF characters. This is due to failing the default validation, or the specific validation defined in the Device Target config' 3rd Level Text = ''
10118 PERR_TELDRIVE_INSTRUMENTNORANDAPPARATUUR
1st Level Text = 'Instrument is not on THIS peripheral' 2nd Level Text = 'An attempt was made to log in an agent to an instrument that is not on this peripheral.' 3rd Level Text = ''
10119 PERR_TELDRIVE_INVALIDLOGINDEVICEADRES
1st Level Text = 'The IP Address specified in the Device Target does not match this agent.' 2nd Level Text = 'The IP Address specified in the Device Target did not match the IP address of the agent requesting agent' 3rd Level Text = ''
10120 PERR_TELDRIVE_INVALIDPASSWORD
1st Level Text = 'Invalid Agent Password Specified' 2nd Level Text = '' 3rd Level Text = ''
10121 PERR_TELDRIVE_LOGOUTPENDING
1st Level Text = 'A logout is pending - cannot change state' 2nd Level Text = 'The agent state cannot be changed because a logout is pending for the agent' 3rd Level Text = ''
10122 PERR_TELDRIVE_LOGOUTREASONVEREIST
1st Level Text = 'A reason code is required to log out' 2nd Level Text = 'Due to agent desk settings a reason code is required in order to log out.' 3rd Level Text = ''
10123 PERR_TELDRIVE_NOAGENTFORSKILLTARGET
1st Level Text = 'An agent could not be found for the Skill target referenced. Possible Internal Error' 2nd Level Text = 'An agent with the skill target specified in either the device target, or in the private data of a QueryDevice Agent state message cannot be found. This could indicate a logic error' 3rd Level Text = ''
10124 PERR_TELDRIVE_NODESKINSTELLINGEN
1st Level Text = 'The agent has no desk settings - Configuration Error' 2nd Level Text = 'The agent's desk setting ID is not set, indicating that the agent has no desk settings configured.' 3rd Level Text = ''
10125 PERR_TELDRIVE_NODEVICETARGETFORNETTARGETID
1st Level Text = 'The device target specified does not exists. Internal or configuration error' 2nd Level Text = 'A device target with the network target ID specified cannot be found. This could indicate either an internal error or a configuration error' 3rd Level Text = ''
10126 PERR_TELDRIVE_NODIALEDNUMBERFORID_AT
1st Level Text = 'No dialed number for the dialed number ID specified in the Dialed Number Plan' 2nd Level Text = 'The number does not correlate to any known dialed number. This indicates either a configuration or internal error' 3rd Level Text = ''
10127 PERR_TELDRIVE_NODIALEDNUMBERFORID_DNP
1st Level Text = 'No dialed number for the dialed number ID specified in the Dialed Number Plan' 2nd Level Text = 'The number specified does not correlate to any known dialed number. This indicates either a configuration or internal error' 3rd Level Text = ''
10128 PERR_TELDRIVE_NOSKILLGROEPEN
1st Level Text = 'CONFIG Error - Cannot Log in - No Skill groups defined for agent' 2nd Level Text = 'The agent attempting a login attempt is not associated with any skill groups. At least one skill group must be defined for the agent' 3rd Level Text = ''
10129 PERR_TELDRIVE_NOTAGENTSAPPARAAT
1st Level Text = 'Cannot log in - Device is in use by another agent' 2nd Level Text = 'The agent is attempting to log into a device that another agent is already logged into' 3rd Level Text = ''
10130 PERR_TELDRIVE_REDENCODEREQUEDFORLOGOUT
1st Level Text = 'A reason code is required to log out' 2nd Level Text = 'The agent is configured to require a logout reason and none was specified.' 3rd Level Text = ''
10131 PERR_TELDRIVE_REDENCODEREQUEDFORNOTREADY
1st Level Text = 'A reason code is required to go NOT READY' 2nd Level Text = 'The agent is configured to require a reason code to go NOT READY and none was specified' 3rd Level Text = ''
10132 PER APPARAAT_TELDRIVE_UNKNOWN
1st Level Text = 'Unknown Instrument or Extension number specified' 2nd Level Text = 'The device specified in the third party or Route select request is not associated with any client' 3rd Level Text = ''
10133 PERR_TELDRIVE_UNAVAILABILITYPASSIEVE VEREISTEN
1st Level Text = 'State change failed - Pending Unavailable request' 2nd Level Text = 'The requested state change failed because a state change to unavailable is pending.' 3rd Level Text = ''
10134 PERR_TELDRIVE_UNKNOWNACTIVEAPPARAAT
1st Level Text = 'Unknown ACTIVE device specified' 2nd Level Text = 'The active device specified in the request is not associated with any client. The connection ID is invalid' 3rd Level Text = ''
10135 PERR_TELDRIVE_UNKNOWNAGENTID
1st Level Text = 'Unknown agent id specified' 2nd Level Text = 'The agent id specified on the LOGIN or Associate data request is not a known agent' 3rd Level Text = ''
10136 PERR_TELDRIVE_UNKNOWNCALLINGAPPARAAT
1st Level Text = 'Unknown Calling Device' 2nd Level Text = 'The calling device specified in the MakeCall or MakePredictiveCall function is unknown' 3rd Level Text = ''
10138 PERR_TELDRIVE_UNKNOWN-APPARAAT
1st Level Text = 'Unknown HELD device' 2nd Level Text = 'The HELD device specified in the RetrieveCall function is unknown' 3rd Level Text = ''
10139 PERR_TELDRIVE_UNKNOWNInstance
1st Level Text = 'No client could be found for the request' 2nd Level Text = 'A client for the Set State or ClearConnection request could not be found by any of multiple methods.' 3rd Level Text = ''
10140 PERR_TELDRIVE_UNKNOWNSUPERVISORAPPARAAT
1st Level Text = 'Unknown supervisor device' 2nd Level Text = 'The device specified in the SupervisorCall request is not valid' 3rd Level Text = ''
10141 PERR_TELDRIVE_WRAPUPDATA_VEREIST
1st Level Text = 'Wrapup Data is required (first)' 2nd Level Text = 'The attempted transition to READY or NOT READY cannot be completed until wrapup data is entered' 3rd Level Text = ''
10142 PERR_TELDRIVE_WRAPUPNOTALLOWED
1st Level Text = 'Wrap up not allowed' 2nd Level Text = 'Wrapup is not allowed due to agent desk settings' 3rd Level Text = ''
11001 PER_JTCLIENT_NOJTAPIAPPPROTO
1st Level Text = 'No JTAPI Application Protocol is defined for the Peripheral' 2nd Level Text = 'No JTAPI Application Protocol layer could be found for the peripheral' 3rd Level Text = ''
11002 PERR_JTCLIENT_ERRORSENDINGTOGW
1st Level Text = 'An error occurred sending the request to the Gateway application protocol' 2nd Level Text = 'This could be an indication of a serious error and should be investigated' 3rd Level Text = ''
11003 PER_JTCLIENT_UNKNOWNCALLID
1st Level Text = 'Unknown Call ID' 2nd Level Text = 'The call ID specified in the request is unknown' 3rd Level Text = ''
11004 PER_JTCLIENT_NODEVICETARGETFORNETTARGETID
1st Level Text = 'Internal Error - No Device Target found for Network Target ID' 2nd Level Text = 'This is a potential internal error on an operation, an attempt to lookup a device target by it's network target ID failed.' 3rd Level Text = ''
11005 PER_JTCLIENT_NOAGENTFORSKILLTARGETID
1st Level Text = 'Internal Error - Agent not found for Skill Target ID' 2nd Level Text = 'This is a potential internal error on an operation, an attempt to lookup an agent by a skill target ID failed.' 3rd Level Text = ''
11006 PER_JTCLIENT_UNKNOWNINSTRUMENT
1st Level Text = 'Unknown Instrument' 2nd Level Text = 'The Instrument specified in a request was not found' 3rd Level Text = ''
12001 PER_JTAPPLAY_ERRORSENDINGTOGW
1st Level Text = 'Internal Error - Error on ProcmonSendMsg' 2nd Level Text = 'An error occurred sending the message to the gateway' 3rd Level Text = ''
12002 PER_JTAPPLAY_REQUESTNOTGEVONDEN
1st Level Text = ' Request Not found - No client' 2nd Level Text = 'A response was received for a client handle that is no longer there. Possibly the client disconnected/logged out' 3rd Level Text = ''
12003 PER_JTAPPLAY_NOINVOCATIONDATA
1st Level Text = 'Internal Error - No invocation data' 2nd Level Text = 'A response for a tracked request was received however, no invocation data for that request exists' 3rd Level Text = ''
13000 PER_GW_E_NO_ERROR
1st Level Text = 'JTAPI Gateway - No error' 2nd Level Text = '' 3rd Level Text = ''
13001 PERR_GW_E_INInvalid_VERSIE
1st Level Text = 'JTAPI Gateway - Incorrect CallManager version - BRAVO required during protocol negotiation with the CallManager, the CallManager version was detected and is not BRAVO' 2nd Level Text = '' 3rd Level Text = ''
13002 PER_GW_E_SESSION_REEDS_ACTIVE
1st Level Text = 'JTAPI Gateway - CM Session already active' 2nd Level Text = '' 3rd Level Text = ''
13003 PERR_GW_E_VRU_OFFLINE
1st Level Text = 'JTAPI Gateway - Undescribed error' 2nd Level Text = '' 3rd Level Text = ''
13004 PER_GW_E_SESSION_NOT_ACTIVE
1st Level Text = 'JTAPI Gateway - Undescribed error' 2nd Level Text = '' 3rd Level Text = ''
13005 PER_GW_E_INInvalid_DIALED_NUMBER
1st Level Text = 'JTAPI Gateway - CM - Invalid Dialed Number' 2nd Level Text = '' 3rd Level Text = ''
13006 PER_GW_E_EVENT_NOT_SUPPORT
1st Level Text = 'JTAPI Gateway - Events not supported' 2nd Level Text = '' 3rd Level Text = ''
13008 PER_GW_E_ROUTING_NOT_SUPPORT
1st Level Text = 'JTAPI Gateway - Routing not supported' 2nd Level Text = '' 3rd Level Text = ''
13009 PERR_GW_E_TIME_SYNCH_NOT_SUPPORT
1st Level Text = 'JTAPI Gateway - Time Sync Not supported' 2nd Level Text = '' 3rd Level Text = ''
13010 PER_GW_E_TIME-OUT
1st Level Text = 'JTAPI Gateway - Time-out Error' 2nd Level Text = '' 3rd Level Text = ''
13011 PERR_GW_E_PG_OFFLINE
1st Level Text = 'JTAPI Gateway - PG is off-line' 2nd Level Text = '' 3rd Level Text = ''
13012 PER_GW_E_REQUEST_REFused
1st Level Text = 'JTAPI Gateway - Request Refused' 2nd Level Text = '' 3rd Level Text = ''
13013 PER_GW_E_ROUTING_NOT_AVAILABLE
1st Level Text = 'JTAPI Gateway - Routing Not Available' 2nd Level Text = '' 3rd Level Text = ''
13014 PERR_GW_E_ROUTE_NOT_ACCEPTED
1st Level Text = 'JTAPI Gateway - Route Not accepted' 2nd Level Text = '' 3rd Level Text = ''
13015 PER_GW_E_UNGESPECIFICEERD_MISLUKKING
1st Level Text = 'JTAPI Gateway - Unspecified Failure' 2nd Level Text = '' 3rd Level Text = ''
13016 PERR_GW_E_INInvalid_INVOKEID
1st Level Text = 'JTAPI Gateway - Invalid Invoke ID' 2nd Level Text = '' 3rd Level Text = ''
13017 PER_GW_E_SERVICE_CTRL_NOT_SUPPORT
1st Level Text = 'JTAPI Gateway - Service Control Not Supported' 2nd Level Text = '' 3rd Level Text = ''
13018 PER_GW_E_NO_SCRIPT
1st Level Text = 'JTAPI Gateway - No Script' 2nd Level Text = '' 3rd Level Text = ''
13019 PER_GW_E_CALL_VARIABLE1
1st Level Text = 'JTAPI Gateway - Error Call Variable 1' 2nd Level Text = '' 3rd Level Text = ''
13020 PER_GW_E_CALL_VARIABLE2
1st Level Text = 'JTAPI Gateway - Error Call Variable 2' 2nd Level Text = '' 3rd Level Text = ''
13021 PER_GW_E_CALL_VARIABLE3
1st Level Text = 'JTAPI Gateway - Error Call Variable 3' 2nd Level Text = '' 3rd Level Text = ''
13022 PER_GW_E_CALL_VARIABLE4
1st Level Text = 'JTAPI Gateway - Error Call Variable 4' 2nd Level Text = '' 3rd Level Text = ''
13023 PER_GW_E_CALL_VARIABLE5
1st Level Text = 'JTAPI Gateway - Error Call Variable 5' 2nd Level Text = '' 3rd Level Text = ''
13024 PER_GW_E_CALL_VARIABLE6
1st Level Text = 'JTAPI Gateway - Error Call Variable 6' 2nd Level Text = '' 3rd Level Text = ''
13025 PER_GW_E_CALL_VARIABLE7
1st Level Text = 'JTAPI Gateway - Error Call Variable 7' 2nd Level Text = '' 3rd Level Text = ''
13026 PER_GW_E_CALL_VARIABLE8
1st Level Text = 'JTAPI Gateway - Error Call Variable 8' 2nd Level Text = '' 3rd Level Text = ''
13027 PER_GW_E_CALL_VARIABLE9
1st Level Text = 'JTAPI Gateway - Error Call Variable 9' 2nd Level Text = '' 3rd Level Text = ''
13028 PER_GW_E_CALL_VARIABLE10
1st Level Text = 'JTAPI Gateway - Error Call Variable 10' 2nd Level Text = '' 3rd Level Text = ''
13029 PERR_GW_E_INInvalid_SCRIPT
1st Level Text = 'JTAPI Gateway - Error Invalid Script' 2nd Level Text = '' 3rd Level Text = ''
13030 PERR_GW_E_INInvalid_CALLID
1st Level Text = 'JTAPI Gateway - Error Invalid Call ID' 2nd Level Text = '' 3rd Level Text = ''
13032 PERR_GW_E_INInvalid_MESSAGE
1st Level Text = 'JTAPI Gateway - Error Invalid Message' 2nd Level Text = '' 3rd Level Text = ''
13034 PER_GW_E_OPERATIE_GEANNULEERD
1st Level Text = 'JTAPI Gateway - Operation Cancelled' 2nd Level Text = '' 3rd Level Text = ''
13035 PERR_GW_E_operation_NOT_ANNULED
1st Level Text = 'JTAPI Gateway - Operation Not Cancelled' 2nd Level Text = '' 3rd Level Text = ''
13036 PERR_GW_E_JTAPIOBJ_PERFORMANCE_CALL_NO_TERMINAL_CONNECTION
1st Level Text = 'JTAPI Gateway - Error on ANSWER operation' 2nd Level Text = 'The routine performAnswerCall in class JTapiObj got a null connection from a call to 'findTerminalConnection' 3rd Level Text = ''
13037 PERR_GW_E_JTAPIOBJ_PERFORMANCE_CALL_NO_TERMINAL_CONNECTION
1st Level Text = 'JTAPI Gateway - Error on HOLD operation' 2nd Level Text = 'The routine performHoldCall in class JTapiObj got a null connection from a call to 'findTerminalConnection' 3rd Level Text = ''
13038 PERR_GW_E_JTAPIOBJ_PERFORMANCEDIRECTCALL_INInvalid_CONNECTION
1st Level Text = 'JTAPI Gateway - Error on REDIRECT operation - Invalid Connection' 2nd Level Text = 'The routine performRedirectCall in class JTapiObj got a null connection from a call to 'findConnection' 3rd Level Text = ''
13039 PERR_GW_E_JTAPIOBJ_PERFORMANCE_TRIEVECALL_NO_TERMINAL_CONNECTION
1st Level Text = 'JTAPI Gateway - Error on RETRIEVE operation' 2nd Level Text = 'The routine performRetrieveCall in class JTapiObj got a null connection from a call to 'findTerminalConnection' 3rd Level Text = ''
13040 PER_GW_E_THREADANTWOORDVRAAG_ANTWOORD_UITZONDERING
1st Level Text = 'JTAPI Gateway - Error on ANSWER operation - Exception' 2nd Level Text = 'The routine run in object ThreadAnswerCall got an exception (Not of type CiscoJTapiException) on a call to 'answer' 3rd Level Text = ''
13041 PER_GW_E_THREADCLEARCALL_CALL_NOT_CONTROLLED
1st Level Text = 'JTAPI Gateway - Error on CLEAR CALL operation - Uncontrolled Call' 2nd Level Text = 'The call specified is not a controlled call' 3rd Level Text = ''
13042 PER_GW_E_THREADCLEARCALL_DROP_EXCEPTION
1st Level Text = 'JTAPI Gateway - Error on CLEAR CALL operation - Exception' 2nd Level Text = 'The routine run in object ThreadClearCall got an exception (Not of type CiscoJTapiException) on a call to 'drop'' 3rd Level Text = ''
13043 PER_GW_E_THREADCLEARCALL_UNKNOWN_CALLID
1st Level Text = 'JTAPI Gateway - Error on CLEAR CALL operation - Unknown Call ID' 2nd Level Text = '' 3rd Level Text = ''
13044 PER_GW_E_THREADCLEARCONNECTION_UNKNOWN_CONNECTION
1st Level Text = 'JTAPI Gateway - Error on CLEARCONNECTION operation - Unknown connection ID' 2nd Level Text = '' 3rd Level Text = ''
13045 PER_GW_E_THREADCONFERENCECALL_ACTIVE_CONN_NOT_TALKING
1st Level Text = 'JTAPI Gateway - Error on CONFERENCE operation - ACTIVE connection not in proper state' 2nd Level Text = 'The connection specified in the active connection is not in the TALKING state' 3rd Level Text = ''
13046 PER_GW_E_THREADCONFERENCECALL_BAD_ACTIVE_CONNECTION
1st Level Text = 'JTAPI Gateway - Error on CONFERENCE operation - ACTIVE connection not found' 2nd Level Text = '' 3rd Level Text = ''
13047 PER_GW_E_THREADCONFERENCECALL_BAD_HELD_CONNECTION
1st Level Text = 'JTAPI Gateway - Error on CONFERENCE operation - HELD connection not found' 2nd Level Text = '' 3rd Level Text = ''
13048 PER_GW_E_THREADCONFERENCECALL_CREATECALL_NULL_CALL
1st Level Text = 'JTAPI Gateway - Error on CONFERENCE operation' 2nd Level Text = 'The routine run in object ThreadConferenceCall got a null call returned from 'createcall'.' 3rd Level Text = ''
13049 PER_GW_E_THREADCONFERENCECALL_EXCEPTION_ADDPARTY
1st Level Text = 'JTAPI Gateway - Error on CONFERENCE operation' 2nd Level Text = 'The routine run in object ThreadConferenceCall got an exception (Not of type CiscoJTapiException) on a call to 'addparty'' 3rd Level Text = ''
13050 PER_GW_E_THREADCONFERENCECALL_EXCEPTION_CONFERENCE_NEW
1st Level Text = 'JTAPI Gateway - Error on CONFERENCE operation' 2nd Level Text = 'The routine run in object ThreadConferenceCall got an exception (Not of type CiscoJTapiException) on a call to 'conference' for the NEW call' 3rd Level Text = ''
13051 PER_GW_E_THREADCONFERENCECALL_EXCEPTION_CONFERENCE_HELD
1st Level Text = 'JTAPI Gateway - Error on CONFERENCE operation' 2nd Level Text = 'The routine run in object ThreadConferenceCall got an exception (Not of type CiscoJTapiException) on a call to 'conference' for the HELD call' 3rd Level Text = ''
13052 PER_GW_E_THREADCONFERENCECALL_EXCEPTION_CONSULT
1st Level Text = 'JTAPI Gateway - Error on CONFERENCE operation' 2nd Level Text = 'The routine run in object ThreadConferenceCall got an exception (Not of type CiscoJTapiException) on a call to 'consult'' 3rd Level Text = ''
13053 PER_GW_E_THREADCONFERENCECALL_EXCEPTION_CREATECALL
1st Level Text = 'JTAPI Gateway - Error on CONFERENCE operation' 2nd Level Text = 'The routine run in object ThreadConferenceCall got an exception (Not of type CiscoJTapiException) on a call to 'consult'' 3rd Level Text = ''
13054 PERR_GW_E_THREADCONFERENCECALL_EXCEPTION_SETCONFERENCENCENCABLE
1st Level Text = 'JTAPI Gateway - Error on CONFERENCE operation' 2nd Level Text = 'The routine run in object ThreadConferenceCall got an exception (Not of type CiscoJTapiException) on a call to 'setconferenceenable'' 3rd Level Text = ''
13055 PERR_GW_E_THREADCONFERENCECALL_EXCEPTION_SETTRANSFERCONTROLLER
1st Level Text = 'JTAPI Gateway - Error on CONFERENCE operation' 2nd Level Text = 'The routine run in object ThreadConferenceCall got an exception (Not of type CiscoJTapiException) on a call to 'settransfercontroller'' 3rd Level Text = ''
13056 PER_GW_E_THREADCONFERENCECALL_HELD_CONN_NOT_HELD
1st Level Text = 'JTAPI Gateway - Error on CONFERENCE operation - HELD connection not HELD' 2nd Level Text = 'The connection passed for the held connection is not in the HELD state' 3rd Level Text = ''
13057 PER_GW_E_THREADCONFERENCECALL_NULL_DIALED_NUMBER
1st Level Text = 'JTAPI Gateway - Error on CONFERENCE operation - Invalid Dialed Number' 2nd Level Text = 'A NULL dialed number was specified for the consultation number' 3rd Level Text = ''
13058 PERR_GW_E_THREADCONSULTATIONCALL_CREATECALL_NULL_CALL
1st Level Text = 'JTAPI Gateway - Operation error on CONSULT operation' 2nd Level Text = 'The routine run in object ThreadConsultationCall got a null call returned from 'createcall'.' 3rd Level Text = ''
13059 PERR_GW_E_THREADCONSULTATIONCALL_EXCEPTION_CONSULT
1st Level Text = 'JTAPI Gateway - Error on CONSULT operation' 2nd Level Text = 'The routine run in object ThreadConsultationCall got an exception on a call to 'settransfercontroller'' 3rd Level Text = ''
13060 PERR_GW_E_THREADCONSULTATIONCALL_EXCEPTION_CREATECALL
1st Level Text = 'JTAPI Gateway - Error on CONSULT operation' 2nd Level Text = 'The routine run in object ThreadConsultationCall got an exception on a call to 'createCall'' 3rd Level Text = ''
13061 PERR_GW_E_THREADCONSULTATIONCALL_EXCEPTION_SETCONFERENCEENABLE
1st Level Text = 'JTAPI Gateway - Error on CONSULT operation' 2nd Level Text = 'The routine run in object ThreadConsultationCall got an exception on a call to 'setConferenceEnable'' 3rd Level Text = ''
13062 PERR_GW_E_THREADCONSULTATIONCALL_INInvalid_CONSULT_TYPE
1st Level Text = 'JTAPI Gateway - Error on CONSULT operation - Invalid Consult type ' 2nd Level Text = 'The type specified is not TRANSFER or CONFERENCE' 3rd Level Text = ''
13063 PERR_GW_E_THREADCONSULTATIONCALL_NO_ACTIVE_CONNECTION
1st Level Text = 'JTAPI Gateway - Error on CONSULT operation - No Active Connection' 2nd Level Text = 'The ACTIVE connection specified in the request does not exist' 3rd Level Text = ''
13064 PER_GW_E_THREADESCAPESERVICE_CREATECALL_NULL_CALL1
1st Level Text = 'JTAPI Gateway - Error on SUPERVISOR (escape) operation ' 2nd Level Text = 'Got a NULL call returned from 'createCall'(method 'CreateNewCall' in class ThreadEscapeService )' 3rd Level Text = ''
13065 PER_GW_E_THREADESCAPESERVICE_CREATECALL_NULL_CALL2
1st Level Text = 'JTAPI Gateway - Error on SUPERVISOR (escape) operation' 2nd Level Text = 'Got a NULL call returned from 'createCall'(method 'CreateConsultCall' in class ThreadEscapeService )' 3rd Level Text = ''
13066 PER_GW_E_THREADESCAPESERVICE_CREATECALL_NULL_CALL3
1st Level Text = 'JTAPI Gateway - Error on SUPERVISOR (escape) operation' 2nd Level Text = 'Got a NULL call returned from 'createCall'(method 'CreateBlindConferenceCall' in class ThreadEscapeService )' 3rd Level Text = ''
13067 PER_GW_E_THREADESCAPESERVICE_EXCEPTION_CONFERENCE
1st Level Text = 'JTAPI Gateway - Error on SUPERVISOR (escape) operation' 2nd Level Text = 'Got an exception on a call to 'conference'(method 'CreateBlindConferenceCall' in class ThreadEscapeService )' 3rd Level Text = ''
13068 PERR_GW_E_THREADESCAPESERVICE_EXCEPTION_CONNECT
1st Level Text = 'JTAPI Gateway - Error on SUPERVISOR (escape) operation' 2nd Level Text = 'Got an exception on a call to 'connect'(method 'CreateNewCall' in class ThreadEscapeService )' 3rd Level Text = ''
13069 PER_GW_E_THREADESCAPESERVICE_EXCEPTION_CONSULT1
1st Level Text = 'JTAPI Gateway - Error on SUPERVISOR (escape) operation' 2nd Level Text = 'Got an exception on a call to 'consult'(method 'CreateConsultCall' in class ThreadEscapeService )' 3rd Level Text = ''
13070 PER_GW_E_THREADESCAPESERVICE_EXCEPTION_CONSULT2
1st Level Text = 'JTAPI Gateway - Error on SUPERVISOR (escape) operation' 2nd Level Text = 'Got an exception on a call to 'consult'(method 'CreateBlindConferenceCall' in class ThreadEscapeService )' 3rd Level Text = ''
13071 PER_GW_E_THREADESCAPESERVICE_EXCEPTION_CREATECALL1
1st Level Text = 'JTAPI Gateway - Error on SUPERVISOR (escape) operation' 2nd Level Text = 'Got an exception on a call to 'createCall'(method 'CreateNewCall' in class ThreadEscapeService )' 3rd Level Text = ''
13072 PER_GW_E_THREADESCAPESERVICE_EXCEPTION_CREATECALL2
1st Level Text = 'JTAPI Gateway - Error on SUPERVISOR (escape) operation' 2nd Level Text = 'Got an exception on a call to 'createCall'(method 'CreateConsultCall' in class ThreadEscapeService )' 3rd Level Text = ''
13073 PER_GW_E_THREADESCAPESERVICE_EXCEPTION_CREATECALL3
1st Level Text = 'JTAPI Gateway - Error on SUPERVISOR (escape) operation' 2nd Level Text = 'Got an exception on a call to 'createCall'(method 'CreateBlindConferenceCall' in class ThreadEscapeService )' 3rd Level Text = ''
13074 PER_GW_E_THREADESCAPESERVICE_EXCEPTION_GETADDRESS
1st Level Text = 'JTAPI Gateway - Error on SUPERVISOR (escape) operation' 2nd Level Text = 'Got an exception on a call to 'getAddress'(method 'CreateNewCall' in class ThreadEscapeService )' 3rd Level Text = ''
13075 PER_GW_E_THREADESCAPESERVICE_EXCEPTION_GETTERMINALS
1st Level Text = 'JTAPI Gateway - Error on SUPERVISOR (escape) operation' 2nd Level Text = 'Got an exception on a call to 'getTerminals'(method 'CreateNewCall' in class ThreadEscapeService )' 3rd Level Text = ''
13076 PER_GW_E_THREADESCAPESERVICE_EXCEPTION_SETCONFERENCEENABLE1
1st Level Text = 'JTAPI Gateway - Error on SUPERVISOR (escape) operation' 2nd Level Text = 'Got an exception on a call to 'setConferenceEnable'(method 'CreateConsultCall' in class ThreadEscapeService )' 3rd Level Text = ''
13077 PER_GW_E_THREADESCAPESERVICE_EXCEPTION_SETCONFERENCEENABLE2
1st Level Text = 'JTAPI Gateway - Error on SUPERVISOR (escape) operation' 2nd Level Text = 'Got an exception on a call to 'setConferenceEnable'(method 'CreateBlindConference' in class ThreadEscapeService )' 3rd Level Text = ''
13078 PERR_GW_E_THREADESCAPESERVICE_INInvalid_NOODALERT_TYPE
1st Level Text = 'JTAPI Gateway - Error on SUPERVISOR (escape) operation - Invalid Alert Type' 2nd Level Text = 'The Alert type specified was not CONSULT or BLIND_CONFERENCE' 3rd Level Text = ''
13079 PER_GW_E_THREADESCAPESERVICE_INInvalid_SUPERVISOR_ASSIST_TYPE
1st Level Text = 'JTAPI Gateway - Error on SUPERVISOR (escape) operation - Invalid Alert Type' 2nd Level Text = 'The Alert type specified was not CONSULT or BLIND_CONFERENCE' 3rd Level Text = ''
13080 PER_GW_E_THREADESCAPESERVICE_NO_TERMINAL_LIST
1st Level Text = 'JTAPI Gateway - Error on SUPERVISOR (escape) operation' 2nd Level Text = 'Got a NULL terminal list from 'getTerminals'(method 'CreateNewCall' in class ThreadEscapeService )' 3rd Level Text = ''
13081 PER_GW_E_THREADHOLDCALL_CALL_NOT_CONTROLLED
1st Level Text = 'JTAPI Gateway - Error on HOLD operation - Uncontrolled Call' 2nd Level Text = 'The call specified is not a controlled call' 3rd Level Text = ''
13082 PER_GW_E_THREADHOLDCALL_EXCEPTION_HOLD
1st Level Text = 'JTAPI Gateway - Error on HOLD operation - Exception' 2nd Level Text = 'Got an exception on a call to 'hold'(method 'run' in class ThreadHoldCall )' 3rd Level Text = ''
13083 PER_GW_E_THREADMAKECALL_CREATECALL_NULL_CALL
1st Level Text = 'JTAPI Gateway - Error on MAKE CALL operation - Can't create call' 2nd Level Text = 'Got a NULL call returned from 'createCall'(method 'run' in class ThreadMakeCall )' 3rd Level Text = ''
13084 PER_GW_E_THREADMAKECALL_CREATE_CALL_ERROR
1st Level Text = 'JTAPI Gateway - Error on MAKE CALL operation - Can't create call' 2nd Level Text = 'Got an exception on a call to 'createCall'(method 'run' in class ThreadMakeCall )' 3rd Level Text = ''
13085 PER_GW_E_THREADMAKECALL_GENERIC_CM_ERROR
1st Level Text = 'JTAPI Gateway - Error on MAKE CALL operation - Exception' 2nd Level Text = 'Got an exception on a call to 'connect'(method 'run' in class ThreadMakeCall )' 3rd Level Text = ''
13086 PERR_GW_E_THREADMAKECALL_NULL_TERMINAL_LIST
1st Level Text = 'JTAPI Gateway - Error on MAKE CALL operation' 2nd Level Text = 'Got a NULL terminal list returned from 'getTerminals'(method 'run' in class ThreadMakeCall )' 3rd Level Text = ''
13087 PERR_GW_E_THREADMAKECALL_PROVIDER_GETADDDRESS
1st Level Text = 'JTAPI Gateway - Error on MAKE CALL operation' 2nd Level Text = 'Got an exception on a call to 'getAddress'(method 'run' in class ThreadMakeCall )' 3rd Level Text = ''
13088 PER_GW_E_THREADMAKECALL_PROVIDER_GETTERMINAL
1st Level Text = 'JTAPI Gateway - Error on MAKE CALL operation' 2nd Level Text = 'Got an exception on a call to 'getTerminals'(method 'run' in class ThreadMakeCall )' 3rd Level Text = ''
13089 PERR_GW_E_THREADREDIRECTCALL_EXCEPTION_REDIRECT
1st Level Text = 'JTAPI Gateway - Error on REDIRECT operation - Exception' 2nd Level Text = 'Got an exception on a call to 'redirect'(method 'run' in class ThreadRedirectCall )' 3rd Level Text = ''
13090 PER_GW_E_THREADRETRIEVECALL_CALL_NOT_CONTROLLED
1st Level Text = 'JTAPI Gateway - Error on RETRIEVE operation - Uncontrolled Call' 2nd Level Text = 'The call specified is not a controlled call' 3rd Level Text = ''
13091 PER_GW_E_THREADRETRIEVECALL_EXCEPTION_UNHOLD
1st Level Text = 'JTAPI Gateway - Error on RETRIEVE operation - Exception' 2nd Level Text = 'Got an exception on a call to 'unhold'(method 'run' in class ThreadRetrieveCall )' 3rd Level Text = ''
13092 PER_GW_E_THREADSENDDTMF_EXCEPTION_GENERATEDTMF
1st Level Text = 'JTAPI Gateway - Error on SEND DTMF operation - Exception' 2nd Level Text = 'Got an exception on a call to 'generateDTMF'(method 'run' in class ThreadSendDTMF )' 3rd Level Text = ''
13093 PERR_GW_E_THREADSENDDTMF_INInvalid_CONNECTION
1st Level Text = 'JTAPI Gateway - Error on SEND DTMF operation - Invalid Connection ID' 2nd Level Text = 'The method 'run' in class ThreadSendDTMF got a null connection from a call to 'findTerminalConnection'' 3rd Level Text = ''
13094 PER_GW_E_THREADSENDDTMF_NOT_MEDIATERMINALCONNECTION
1st Level Text = 'JTAPI Gateway - Error on SEND DTMF operation - No Media Termination' 2nd Level Text = '' 3rd Level Text = ''
13095 PER_GW_E_THREADSUPERVISECALL_ACTIVE_CONN_NOT_TALKING
1st Level Text = 'JTAPI Gateway - Error on SUPERVISE operation - ACTIVE connection not in proper state' 2nd Level Text = 'The connection specified in the active connection is not in the TALKING state' 3rd Level Text = ''
13096 PER_GW_E_THREADSUPERVISECALL_REEDS_BARGED_IN
1st Level Text = 'JTAPI Gateway - Error on SUPERVISE operation - Cannot Barge in, already barged into' 2nd Level Text = 'The call specified on the barge in request has already been barged into' 3rd Level Text = ''
13097 PER_GW_E_THREADSUPERVISECALL_CREATECALL_NULL_CALL
1st Level Text = 'JTAPI Gateway - Error on SUPERVISE operation - Can't create call' 2nd Level Text = 'The routine run in object ThreadSuperviseCall got a null call returned from 'createcall'.' 3rd Level Text = ''
13098 PER_GW_E_THREADSUPERVISECALL_EXCEPTION_ANTWOORDX1
1st Level Text = 'JTAPI Gateway - Error on SUPERVISE operation - Exception' 2nd Level Text = 'Got an exception on a call to 'answer'(method 'DirectSupervisorBargeIn' in class ThreadSuperviseCall)' 3rd Level Text = ''
13099 PER_GW_E_THREADSUPERVISECALL_EXCEPTION_ANTWOORDNUMMER2
1st Level Text = 'JTAPI Gateway - Error on SUPERVISE operation - Exception' 2nd Level Text = 'Got an exception on a call to 'answer'(method 'BargeInBlindConferenceCall' in class ThreadSuperviseCall)' 3rd Level Text = ''
13100 PER_GW_E_THREADSUPERVISECALL_EXCEPTION_CONFERENCE1
1st Level Text = 'JTAPI Gateway - Error on SUPERVISE operation - Exception' 2nd Level Text = 'Got an exception on a call to 'conference'(method 'SupervisorBargeInCall' in class ThreadSuperviseCall)' 3rd Level Text = ''
13101 PER_GW_E_THREADSUPERVISECALL_EXCEPTION_CONFERENCE2
1st Level Text = 'JTAPI Gateway - Error on SUPERVISE operation - Exception' 2nd Level Text = 'Got an exception on a call to 'conference'(method 'DirectSupervisorBargeIn' in class ThreadSuperviseCall)' 3rd Level Text = ''
13102 PER_GW_E_THREADSUPERVISECALL_EXCEPTION_CONSULT
1st Level Text = 'JTAPI Gateway - Error on SUPERVISE operation - Exception' 2nd Level Text = 'Got an exception on a call to 'conference'(method 'DirectSupervisorBargeIn' in class ThreadSuperviseCall)' 3rd Level Text = ''
13103 PER_GW_E_THREADSUPERVISECALL_EXCEPTION_CREATECALL
1st Level Text = 'JTAPI Gateway - Error on SUPERVISE operation - Exception' 2nd Level Text = 'Got an exception on a call to 'createCall'(method 'DirectSupervisorBargeIn' in class ThreadSuperviseCall)' 3rd Level Text = ''
13104 PER_GW_E_THREADSUPERVISECALL_EXCEPTION_DISCONNECT1
1st Level Text = 'JTAPI Gateway - Error on SUPERVISE operation - Exception' 2nd Level Text = 'Got an exception on a call to 'disconnect'(method 'DropSupervisorCall' in class ThreadSuperviseCall)' 3rd Level Text = ''
13105 PER_GW_E_THREADSUPERVISECALL_EXCEPTION_DISCONNECT2
1st Level Text = 'JTAPI Gateway - Error on SUPERVISE operation - Exception' 2nd Level Text = 'Got an exception on a call to 'disconnect'(method 'InterceptCall' in class ThreadSuperviseCall)' 3rd Level Text = ''
13106 PER_GW_E_THREADSUPERVISECALL_EXCEPTION_SETCONFERENCEENABLE
1st Level Text = 'JTAPI Gateway - Error on SUPERVISE operation - Exception' 2nd Level Text = 'Got an exception on a call to 'disconnect'(method 'DirectSupervisorBargeIn' in class ThreadSuperviseCall)' 3rd Level Text = ''
13107 PER_GW_E_THREADSUPERVISECALL_HELD_CONN_NOT_HELD1
1st Level Text = 'JTAPI Gateway - Error on SUPERVISE operation - HELD connection is not HELD' 2nd Level Text = 'The connection specified for the HELD call is not in the held state (method 'BargInCall' class ThreadSuperviseCall)' 3rd Level Text = ''
13108 PER_GW_E_THREADSUPERVISECALL_HELD_CONN_NOT_HELD2
1st Level Text = 'JTAPI Gateway - Error on SUPERVISE operation - HELD connection is not HELD' 2nd Level Text = 'The connection specified for the HELD call is not in the held state (method 'DirectSupervisorBargeIn' class ThreadSuperviseCall)' 3rd Level Text = ''
13109 PER_GW_E_THREADSUPERVISECALL_INInvalid_ACTION
1st Level Text = 'JTAPI Gateway - Error on SUPERVISE operation - Invalid action. The action specified was not CLEAR, BARGE_IN or INTERCEPT' 2nd Level Text = '' 3rd Level Text = ''
13110 PERR_GW_E_THREADSUPERVISECALL_INInvalid_ACTIVE_CONNECTION
1st Level Text = 'JTAPI Gateway - Error on SUPERVISE operation - No ACTIVE connection' 2nd Level Text = 'The connection specified in the active connection doesn't exist' 3rd Level Text = ''
13111 PER_GW_E_THREADSUPERVISECALL_INInvalid_AGENT_CALLID1
1st Level Text = 'JTAPI Gateway - Error on SUPERVISE operation - Bad Call ID' 2nd Level Text = 'The call id in the agent object is invalid (method 'BargeInCall' class ThreadSuperviseCall)' 3rd Level Text = ''
13112 PER_GW_E_THREADSUPERVISECALL_INInvalid_AGENT_CALLID2
1st Level Text = 'JTAPI Gateway - Error on SUPERVISE operation - Bad Call ID' 2nd Level Text = 'The call id in the agent object is invalid (method 'DirectSupervisorBargeIn' class ThreadSuperviseCall)' 3rd Level Text = ''
13113 PER_GW_E_THREADSUPERVISECALL_INInvalid_AGENT_CONNECTION1
1st Level Text = 'JTAPI Gateway - Error on SUPERVISE operation - Bad Connection ID' 2nd Level Text = 'The connection id in the agent object is invalid (method 'BargeInCall' class ThreadSuperviseCall)' 3rd Level Text = ''
13114 PER_GW_E_THREADSUPERVISECALL_INInvalid_AGENT_CONNECTION2
1st Level Text = 'JTAPI Gateway - Error on SUPERVISE operation - Bad Connection ID' 2nd Level Text = 'The connection id in the agent object is invalid (method 'InterceptCall' class ThreadSuperviseCall)' 3rd Level Text = ''
13115 PER_GW_E_THREADSUPERVISECALL_INInvalid_HELD_CONNECTION
1st Level Text = 'JTAPI Gateway - Error on SUPERVISE operation - Invalid HELD connection' 2nd Level Text = 'The connection id in the agent object is invalid (method 'BargeInCall' class ThreadSuperviseCall)' 3rd Level Text = ''
13116 PER_GW_E_THREADSUPERVISECALL_INInvalid_SUPERVISOR_CONNECTION1
1st Level Text = 'JTAPI Gateway - Error on SUPERVISE operation - Invalid Supervisor connection' 2nd Level Text = 'The connection id in the agent object is invalid (method 'DropSupervisorCall' class ThreadSuperviseCall)' 3rd Level Text = ''
13117 PER_GW_E_THREADSUPERVISECALL_INInvalid_SUPERVISOR_CONNECTION2
1st Level Text = 'JTAPI Gateway - Error on SUPERVISE operation - Invalid Supervisor connection' 2nd Level Text = 'The connection id in the agent object is invalid (method 'BargeInCall' class ThreadSuperviseCall)' 3rd Level Text = ''
13118 PER_GW_E_THREADSUPERVISECALL_INInvalid_SUPERVISOR_CONNECTION3
1st Level Text = 'JTAPI Gateway - Error on SUPERVISE operation - Invalid Supervisor connection' 2nd Level Text = 'The connection id in the agent object is invalid (method 'DirectSupervisorBargeIn' class ThreadSuperviseCall)' 3rd Level Text = ''
13119 PER_GW_E_THREADSUPERVISECALL_INInvalid_SUPERVISOR_CONNECTION4
1st Level Text = 'JTAPI Gateway - Error on SUPERVISE operation - Invalid Supervisor connection' 2nd Level Text = 'The connection id in the agent object is invalid (method 'BargeInBlindTransferCall' class ThreadSuperviseCall)' 3rd Level Text = ''
13120 PER_GW_E_THREADSUPERVISECALL_SUPERVISOR_NOT_TALKING
1st Level Text = 'JTAPI Gateway - Error on SUPERVISE operation - Supervisor Connection not TALKING' 2nd Level Text = 'The supervisor's connection is not in the talking state (method 'DirectSupervisorBargeIn' class ThreadSuperviseCall)' 3rd Level Text = ''
13121 PER_GW_E_THREADTRANSFERCALL_ACTIVE_CONN_NOT_TALKING
1st Level Text = 'JTAPI Gateway - Error on SUPERVISE operation - Connection not TALKING' 2nd Level Text = 'The connection is not in the talking state (method 'BargeInCall' class ThreadSuperviseCall)' 3rd Level Text = ''
13122 PERR_GW_E_THREADTRANSFERCALL_EXCEPTION_SETTRANSFERCONTROLLER
1st Level Text = 'JTAPI Gateway - Error on SUPERVISE operation - Exception' 2nd Level Text = 'method 'run' in class ThreadTransferCall Got an exception on a call to 'setTransferController'' 3rd Level Text = ''
13123 PERR_GW_E_THREADTRANSFERCALL_EXCEPTION_TRANSFER1
1st Level Text = 'JTAPI Gateway - Error on SUPERVISE operation - Exception' 2nd Level Text = 'method 'run' in class ThreadTransferCall Got an exception on a call to 'transfer' with the HELD call specified' 3rd Level Text = ''
13124 PERR_GW_E_THREADTRANSFERCALL_EXCEPTION_TRANSFER2
1st Level Text = 'JTAPI Gateway - Error on SUPERVISE operation - Exception' 2nd Level Text = 'Got an exception on a call to 'transfer' with the ACTIVE call specified' 3rd Level Text = '(method 'run' in class ThreadTransferCall)'
13125 PER_GW_E_THREADTRANSFERCALL_HELD_CONN_NOT_HELD
1st Level Text = 'JTAPI Gateway - Error on TRANSFER operation HELD connection not HELD' 2nd Level Text = 'The connection passed for the held connection is not in the HELD state' 3rd Level Text = ''
13126 PERR_GW_E_THREADTRANSFERCALL_INInvalid_ACTIVE_CONNECTION
1st Level Text = 'JTAPI Gateway - Error on TRANSFER operation - No ACTIVE connection' 2nd Level Text = 'The connection specified in the active connection doesn't exist' 3rd Level Text = ''
13127 PERR_GW_E_THREADTRANSFERCALL_INInvalid_HELD_CONNECTION
1st Level Text = 'JTAPI Gateway - Error on TRANSFER operation Invalid HELD connection' 2nd Level Text = 'The connection id in the agent object is invalid' 3rd Level Text = ''
20000 PER_CM_NIET GESPECIFICEERD
1st Level Text = 'An unspecifiedCall Manager - error occurred on the operation' 2nd Level Text = '' 3rd Level Text = ''
20001 PER_CM_TIME-OUT
1st Level Text = 'A time-out CallManager - occurred on the operation' 2nd Level Text = 'An operation exceeded the time limit that was configured/allocated for that operation' 3rd Level Text = ''
20002 PERR_CM_NO_ACTIVE_APPARAAT_FOR_DERDEN
1st Level Text = 'CallManager - Undescribed Error' 2nd Level Text = '' 3rd Level Text = ''
20003 PERR_CM_existing_FIRSTPARTY
1st Level Text = 'CallManager - Line was specified that was not found on the device' 2nd Level Text = '' 3rd Level Text = ''
20004 PERR_CM_ILLEGAL_HANDLE
1st Level Text = 'CallManager - Handle is unknown to the system.' 2nd Level Text = '' 3rd Level Text = ''
20005 PERR_CM_UNdefined_LINE
1st Level Text = 'CallManager - Undescribed Error' 2nd Level Text = '' 3rd Level Text = ''
20006 PERR_CM_ILLegal_CALLINGPARTY
1st Level Text = 'CallManager - Attempt to originate call using a calling party that is not on the device.' 2nd Level Text = '' 3rd Level Text = ''
20007 PERR_CM_CALL_REEDS_EXISTS
1st Level Text = 'CallManager - Another call already exists on the line' 2nd Level Text = '' 3rd Level Text = ''
20008 PERR_CM_LINECONTROL_ERROR
1st Level Text = 'CallManager - Line control refuses to let a new call because of it's state (probably bug)' 2nd Level Text = '' 3rd Level Text = ''
20009 PERR_CM_ILLegal_CALLSTATE
1st Level Text = 'CallManager - Line is not in a legal state to invoke the command' 2nd Level Text = '' 3rd Level Text = ''
20010 PERR_CM_CALLHANDLE_NOTINCOMINGCALL - CallManager
1st Level Text = 'Attempt to answer a call that either does not exist or is not in the correct state' 2nd Level Text = '' 3rd Level Text = ''
20011 PERR_CM_TRANSFER_FAILLIET_BESTEMMING_NIET TOEGEWEZEN
1st Level Text = 'CallManager - Attempt to transfer to a directory number that is not registered' 2nd Level Text = '' 3rd Level Text = ''
20013 PERR_CM_TRANSFERFAILLIET_BESTEMMING_BUSY
1st Level Text = 'CallManager - Attempt to transfer to a busy destination' 2nd Level Text = '' 3rd Level Text = ''
20014 PERR_CM_TRANSFER MISLUKT
1st Level Text = 'CallManager - Transfer failed' 2nd Level Text = '(probable cause is one of the call legs was hung up or disconnected from the far end)' 3rd Level Text = ''
20015 PERR_CM_HOLDMISLUKT
1st Level Text = 'CallManager - Hold was rejected by line control or call control' 2nd Level Text = '' 3rd Level Text = ''
20017 PERR_CM_RETRIEVEFAILED
1st Level Text = 'CallManager - Retrieve was rejected by line control or call control' 2nd Level Text = '' 3rd Level Text = ''
20018 PERR_CM_DB_NO_MORE_devices
1st Level Text = 'CallManager - Error No longer used' 2nd Level Text = '' 3rd Level Text = ''
20020 PERR_CM_DB_ILLEGAL_APPARAATTYPE
1st Level Text = 'CallManager - Error No longer used' 2nd Level Text = '' 3rd Level Text = ''
20021 PERR_CM_DB_ERROR
1st Level Text = 'CallManager - Device query contained an illegal device type' 2nd Level Text = '' 3rd Level Text = ''
20022 PERR_CM_Cannot_TERMINATE_MEDIA_ON_PHONE
1st Level Text = 'CallManager - Media cannot be terminated by an application when the device has a physical phone (the phone always terminates the media)' 2nd Level Text = '' 3rd Level Text = ''
20025 PER_CM_UNKNOWN_GLOBAL_CALL_HANDLE
1st Level Text = 'CallManager - Error no longer used' 2nd Level Text = '' 3rd Level Text = ''
20026 PER_CM_APPARAAT_NIET_OPEN
1st Level Text = 'CallManager - Command issued on a line that must be open' 2nd Level Text = '' 3rd Level Text = ''
20027 PERR_CM_CONNECTED_LINE_NOT_OPEN
1st Level Text = 'CallManager - Undescribed Error' 2nd Level Text = '' 3rd Level Text = ''
20028 PERR_CM_SSAPI_NOT_registered
1st Level Text = 'CallManager - Redirect command was issued when the internal supporting interface was not initialized' 2nd Level Text = '' 3rd Level Text = ''
20029 PERR_CM_REDIRECT_CALL_DID_NOT_EXISTA
1st Level Text = 'CallManager - Attempt to redirect a call that does not exist or is no longer active' 2nd Level Text = '' 3rd Level Text = ''
20048 PERR_CM_REDIRECT_CALLINFO_ERR
1st Level Text = 'CallManager - Internal error returned from call control' 2nd Level Text = '' 3rd Level Text = ''
20049 PERR_CM_REDIRECT_ERR
1st Level Text = 'CallManager - Internal error returned from call control' 2nd Level Text = '' 3rd Level Text = ''
20050 PERR_CM_REDIRECT_CALL_CALL_TABLE_FULL
1st Level Text = 'CallManager - Internal error returned from call control' 2nd Level Text = '' 3rd Level Text = ''
20051 PERR_CM_REDIRECT_CALL_PROTOCOL_ERROR
1st Level Text = 'CallManager - Internal error returned from call control' 2nd Level Text = '' 3rd Level Text = ''
20052 PERR_CM_REDIRECT_CALL_UNKNOWN_TARGET
1st Level Text = 'CallManager - Attempt to redirect to an unknown destination' 2nd Level Text = '' 3rd Level Text = ''
20053 PERR_CM_REDIRECT_CALL_DIGIT_ANALYSIS_TIME-OUT
1st Level Text = 'CallManager - Internal error returned from call control' 2nd Level Text = '' 3rd Level Text = ''
20054 PERR_CM_REDIRECT_CALL_MEDIA_CONNECTION_FAILLIET
1st Level Text = 'CallManager - Internal error returned from call control' 2nd Level Text = '' 3rd Level Text = ''
20055 PERR_CM_REDIRECT_CALL_PARTY_TABLE_FULL
1st Level Text = 'CallManager - Internal error returned from call control' 2nd Level Text = '' 3rd Level Text = ''
20056 PERR_CM_REDIRECT_CALL_ORIGINATOR_ABANDONED
1st Level Text = 'CallManager - Far end hung up on the call being redirected' 2nd Level Text = '' 3rd Level Text = ''
20057 PERR_CM_REDIRECT_CALL_UNKNOWN_PARTY
1st Level Text = 'CallManager - Internal error returned from call control' 2nd Level Text = '' 3rd Level Text = ''
20058 PERR_CM_REDIRECT_CALL_INCOMPATIBEL_STATE
1st Level Text = 'CallManager - Internal error returned from call control' 2nd Level Text = '' 3rd Level Text = ''
20059 PERR_CM_REDIRECT_CALL_PENDING_REDIRECT_TRANSACTION
1st Level Text = 'CallManager - Internal error returned from call control' 2nd Level Text = '' 3rd Level Text = ''
20060 PERR_CM_REDIRECT_CALL_UNKNOWN_ERROR
1st Level Text = 'CallManager - Internal error returned from call control' 2nd Level Text = '' 3rd Level Text = ''
20061 PERR_CM_REDIRECT_CALL_NORMAL_CLEARING
1st Level Text = 'CallManager - Internal error returned from call control' 2nd Level Text = '' 3rd Level Text = ''
20062 PERR_CM_REDIRECT_CALL_UNHERKEND_MANAGER
1st Level Text = 'CallManager - Internal error returned from call control' 2nd Level Text = '' 3rd Level Text = ''
20063 PERR_CM_REDIRECT_CALL_DESTINY_BUSY
1st Level Text = 'CallManager - Redirect destination is busy' 2nd Level Text = '' 3rd Level Text = ''
20064 PERR_CM_REDIRECT_CALL_DESTINY_OUT_OF_ORDER
1st Level Text = 'CallManager - Redirect destination is out of order' 2nd Level Text = '' 3rd Level Text = ''
20065 PERR_CM_Cannot_OPEN_APPARAAT
1st Level Text = 'CallManager - Device open failed because the associated device is shutting down (unregistering)' 2nd Level Text = '' 3rd Level Text = ''
20066 PERR_CM_TRANSFERFAIL_OUTSTANDING_TRANSFER
1st Level Text = 'CallManager - Existing transfer still in progress' 2nd Level Text = '' 3rd Level Text = ''
20067 PERR_CM_TRANSFERFAILL_CALLCONTROL_TIME-OUT
1st Level Text = 'CallManager - Expected response from call control not received during a transfer' 2nd Level Text = '' 3rd Level Text = ''
20068 PERR_CM_CALLHANDLE_UNKNOWN_TO_LINECONTROL
1st Level Text = 'CallManager - Attempt to redirect call that was unknown to line control' 2nd Level Text = '' 3rd Level Text = ''
20069 PER_CM_operation_NOT_AVAILABLE_IN_CURRENT_STATE
1st Level Text = 'CallManager - Undescribed Error' 2nd Level Text = '' 3rd Level Text = ''
20070 PERR_CM_CONFERENCE_FULL
1st Level Text = 'CallManager - Undescribed Error' 2nd Level Text = '' 3rd Level Text = ''
20071 PERR_CM_MAX_NUMBER_OF_CTI_CONNECTIONS_REACH
1st Level Text = 'CallManager - Undescribed Error' 2nd Level Text = '' 3rd Level Text = ''
20080 PERR_CM_INCOMPATIBEL_PROTOCOL_VERSIE
1st Level Text = 'CallManager - Undescribed Error' 2nd Level Text = '' 3rd Level Text = ''
20081 PERR_CM_ONHERKENBAAR_PDU
1st Level Text = 'CallManager - QBE protocol error (bug)' 2nd Level Text = '' 3rd Level Text = ''
20082 PERR_CM_ILLEGAL_MESSAGE_FORMAT
1st Level Text = 'CallManager - QBE protocol error (bug)' 2nd Level Text = '' 3rd Level Text = ''
20094 PERR_CM_DIRECTORY_TRANSIT_UNAVAILABLE
1st Level Text = 'CallManager - Undescribed Error' 2nd Level Text = '' 3rd Level Text = ''
20095 PERR_CM_DIRECTORY_LOGIN_NOT_MAY
1st Level Text = 'CallManager - Undescribed Error' 2nd Level Text = '' 3rd Level Text = ''
20096 PERR_CM_DIRECTORY_LOGIN_FAILLIET
1st Level Text = 'CallManager - Login to the directory server failed when opening the provider' 2nd Level Text = '' 3rd Level Text = ''
20097 PERR_CM_PROVIDER_NOT_OPEN
1st Level Text = 'CallManager - Attempt to issue a CTI command before the provider was open' 2nd Level Text = '' 3rd Level Text = ''
20098 PERR_CM_PROVIDER_REEDS_OPEN
1st Level Text = 'CallManager - Attempt to reopen a provider' 2nd Level Text = '' 3rd Level Text = ''
20099 PERR_CM_NOT_INITIALISED
1st Level Text = 'CallManager - Attempt to open a provider before CTI initialization completes' 2nd Level Text = '' 3rd Level Text = ''
20100 PERR_CM_CLUSTER_LINK_ERROR
1st Level Text = 'CallManager - Link failed to one of the call managers in the cluster (network error)' 2nd Level Text = '' 3rd Level Text = ''
20101 PERR_CM_LINE_INFO_DID_NOT_EXISTA
1st Level Text = 'CallManager - Undescribed Error' 2nd Level Text = '' 3rd Level Text = ''
20102 PERR_CM_DIGIT_GENERATION_NOW_IN_PROGRESS
1st Level Text = 'CallManager - Undescribed Error' 2nd Level Text = '' 3rd Level Text = ''
20103 PERR_CM_DIGIT_GENERATION_FOUT_CALL_HANDLE
1st Level Text = 'CallManager - Undescribed Error' 2nd Level Text = '' 3rd Level Text = ''
20104 PER_CM_DIGIT_GENERATION_FOUT_CALL_STATE
1st Level Text = 'CallManager - Undescribed Error' 2nd Level Text = '' 3rd Level Text = ''
20105 PER_CM_DIGIT_GENERATION_CALLSTATE_CHANGE
1st Level Text = 'CallManager - Undescribed Error' 2nd Level Text = '' 3rd Level Text = ''
20112 PERR_CM_RETRIEVEFAILED_ACTIVE_CALL_ON_LINE
1st Level Text = 'CallManager - Undescribed Error' 2nd Level Text = '' 3rd Level Text = ''
20113 PERR_CM_INInvalid_LINE_HANDLE
1st Level Text = 'CallManager - Undescribed Error' 2nd Level Text = '' 3rd Level Text = ''
20114 PER_CM_LINE_NOT_PRIMAIR
1st Level Text = 'CallManager - Undescribed Error' 2nd Level Text = '' 3rd Level Text = ''
20115 PERR_CM_CFWDALL_REEDS_SET
1st Level Text = 'CallManager - Undescribed Error' 2nd Level Text = '' 3rd Level Text = ''
20116 PERR_CM_CFWDALL_DESTN_INInvalid
1st Level Text = 'CallManager - Undescribed Error' 2nd Level Text = '' 3rd Level Text = ''
20117 PERR_CM_CFWDALL_REEDS_OFF
1st Level Text = 'CallManager - Undescribed Error' 2nd Level Text = '' 3rd Level Text = ''
20119 PER_CM_APPARAAT_OUT_OF_SERVICE
1st Level Text = 'CallManager - Undescribed Error' 2nd Level Text = '' 3rd Level Text = ''
20120 PERR_CM_MSGWAITING_DESTN_INInvalid
1st Level Text = 'CallManager - Undescribed Error' 2nd Level Text = '' 3rd Level Text = ''
20121 PERR_CM_DARES_INInvalid_REQ_TYPE
1st Level Text = 'CallManager - Undescribed Error' 2nd Level Text = '' 3rd Level Text = ''
20122 PERR_CM_CONFERENCE_FAILLIET
1st Level Text = 'CallManager - Undescribed Error' 2nd Level Text = '' 3rd Level Text = ''
20123 PERR_CM_CONFERENCE_INInvalid_PARTICIPANT
1st Level Text = 'CallManager - Undescribed Error' 2nd Level Text = '' 3rd Level Text = ''
20124 PERR_CM_CONFERENCE_REEDS_AANWEZIG
1st Level Text = 'CallManager - Undescribed Error' 2nd Level Text = '' 3rd Level Text = ''
20125 PERR_CM_CONFERENCE_INACTIEF
1st Level Text = 'CallManager - Undescribed Error' 2nd Level Text = '' 3rd Level Text = ''
20126 PERR_CM_TRANSFER_INACTIEF
1st Level Text = 'CallManager - Undescribed Error' 2nd Level Text = '' 3rd Level Text = ''
20153 PERR_CM_COMMANDO_NOT_IMPLEMENTATIE_ON_APPARAAT
1st Level Text = 'CallManager - Device does not support the command' 2nd Level Text = 'Undescribed Error' 3rd Level Text = ''
20512 PERR_CM_PROVIDER_GESLOTEN
1st Level Text = 'CallManager - Undescribed Error' 2nd Level Text = '' 3rd Level Text = ''
20513 PERR_CM_PROTOCOL_TIME-OUT
1st Level Text = 'CallManager - Undescribed Error' 2nd Level Text = '' 3rd Level Text = ''
24095 PERR_CM_ALGEMEEN
1st Level Text = 'CallManager - Unknown CallManager Failure on Operation' 2nd Level Text = 'An error response was received for a request issued to the call manager, but no error code could be extracted. This will ALWAYS be the case in the Encore Release. Please refer to the JTAPI log for more information' 3rd Level Text = ''
De PIM ondersteunt een verscheidenheid aan overtrekniveaus via de procmon-opdracht. Deze grafiek maakt een lijst van alle spoorbeetjes die PIM en het overeenkomstige sleutelwoord steunt. Deze kneepjes worden onmiddellijk van kracht en blijven van kracht tot ze worden uitgeschakeld. Deze instellingen zijn niet-vluchtig en houden over reboots en herstart.
Opmerking: Deze kaart geeft alleen de PIM-specifieke vlaggen aan en bevat deze standaard niet voor alle PIM's.
Trefwoord zalmschakelaar | Beschrijving |
---|---|
voorwoord | Traceert alle informatie over pre-call indicaties, annuleringen, en meer. Vindt ook route uitgezochte en route eindberichten. |
call_match_timing | Traceert alle informatie die seconden bevat die in behandeling zijn wanneer een oproep op een apparaat wordt aangeboden. |
periph_agent_berichten | Traces agent staat overgangen. |
opcrequest | Traceert alle manipulaties van de Open Peripheral Controller (OPC) Aanvraagtabel. Deze worden gebruikt voor het routeren van verzoeken en mogelijk andere dingen. |
lock_opcrequest | Traceert de vergrendeling en ontgrendeling voor de OPCRequest-tabel. |
jtapi_gw_sessie | Traceert verbindingspogingen met de JTAPI-gateway. |
jtapi_gw_hartslag | Toont hartslagberichten die door de JTAPI-client van het gatewayproces worden verzonden en ontvangen. |
jtapi_call_event | Traceert de berichten van de vraaggebeurtenis die door de cliënt JTAPI van de gateway worden ontvangen. |
jtapi_opc_hartslag | Traceert berichten van de JTAPI-client naar en van de OPC. |
jtapi_dialed_number_registration | Traceert berichten die te maken hebben met randmonitoren en directory number (DN) callback registratie. |
lock_jtapi_toepassing | Traceert toepassingslaagvergrendelingen door een bepaalde JTAPI-client (invocatieslot). |
slot_jtapi_laag | Traces JTAPI-laagvergrendelingen. |
jtapi_op_error | Traceert operationele fouten die voorkomen in de JTAPI-client. |
domein_agent-staat | Traceert berichten en overgangen van de agent in de laag van de telefoniestuurprogramma. |
lock_teldrive_layer | Traceert het slot en ontgrendel voor de laag van de telefoniestuurprogramma. |
lock_teldrive_instantie | Traceert het slot en ontgrendel voor de instantie van de telefoniestuurprogramma. |
teld_config_error | Soort configuratiefouten in de laag van het telefoniestuurprogramma op. |
domein_op_error | Soort operationele fouten op die voorkomen in de laag van het telefoniestuurprogramma. |
teld_universal_failure | Soort universele foutfouten en hun randfoutcodes (tekst ook) die voorkomen in de laag van het telefoniestuurprogramma op. |
tel_universal_failure_seclvl | Traceert de tekst op het tweede en derde niveau die is gekoppeld aan de randfoutcode als er sprake is van universele overtrekken. |
Revisie | Publicatiedatum | Opmerkingen |
---|---|---|
1.0 |
06-Aug-2002 |
Eerste vrijgave |