Introduction
本文描述在使计算机电话集成对象服务器(CTIOS)专用的字节涉及的步骤通过perfmon工具排除CTIOS进程相关问题故障。
Prerequisites
Requirements
Cisco 建议您了解以下主题:
- Cisco Unified Contact Center Enterprise (UCCE)
- Windows perfmon应用程序
Components Used
本文的信息根据运行在Windows 2012服务器的Cisco UCCE 11.x版本。
The information in this document was created from the devices in a specific lab environment.All of the devices used in this document started with a cleared (default) configuration.If your network is live, make sure that you understand the potential impact of any command.
Configuration Steps
步骤1.生成Perfmon.exe,如镜像所显示:
![](/c/dam/en/us/support/docs/customer-collaboration/unified-contact-center-enterprise/200563-UCCE-CTIOS-Server-Private-Bytes-00.png)
步骤2.如镜像所显示,创建新的用户定义的数据收集器集, :
![](/c/dam/en/us/support/docs/customer-collaboration/unified-contact-center-enterprise/200563-UCCE-CTIOS-Server-Private-Bytes-01.png)
步骤3.输入您创建并且选择选项手工创建数据收集器的名字设置(提前),如镜像所显示:
![](/c/dam/en/us/support/docs/customer-collaboration/unified-contact-center-enterprise/200563-UCCE-CTIOS-Server-Private-Bytes-02.png)
步骤4.如镜像所显示,选择性能计数器选项创建数据日志部分, :
![](/c/dam/en/us/support/docs/customer-collaboration/unified-contact-center-enterprise/200563-UCCE-CTIOS-Server-Private-Bytes-03.png)
步骤5.如镜像所显示,点击Add并且扩展进程计数器, :
![](/c/dam/en/us/support/docs/customer-collaboration/unified-contact-center-enterprise/200563-UCCE-CTIOS-Server-Private-Bytes-04.png)
步骤6.如镜像所显示,为专用的字节和虚拟字节计数器请选择CTIOSServerNode对象。
![](/c/dam/en/us/support/docs/customer-collaboration/unified-contact-center-enterprise/200563-UCCE-CTIOS-Server-Private-Bytes-05.png)
步骤7.如镜像所显示,设置示例间隔作为60秒并且其次点击, :
![](/c/dam/en/us/support/docs/customer-collaboration/unified-contact-center-enterprise/200563-UCCE-CTIOS-Server-Private-Bytes-06.png)
步骤8.如镜像所显示,请选择路径保存数据。
![](/c/dam/en/us/support/docs/customer-collaboration/unified-contact-center-enterprise/200563-UCCE-CTIOS-Server-Private-Bytes-07.png)
步骤9.如镜像所显示,请选择保存并且结束和然后点击完成。
![](/c/dam/en/us/support/docs/customer-collaboration/unified-contact-center-enterprise/200563-UCCE-CTIOS-Server-Private-Bytes-08.png)
步骤10.如镜像所显示,用鼠标右键单击在新建立的数据集并且点击开始, :
![](/c/dam/en/us/support/docs/customer-collaboration/unified-contact-center-enterprise/200563-UCCE-CTIOS-Server-Private-Bytes-09.png)
第11.步。 在您收集专用的字节前,在新的数据收集器的用鼠标右键单击从输出位置设置并且终止数据收集和装货文件,如镜像所显示:
![](/c/dam/en/us/support/docs/customer-collaboration/unified-contact-center-enterprise/200563-UCCE-CTIOS-Server-Private-Bytes-10.png)