思科统一客户语音门户(CVP)环的配置在没有答案(RONA)的
Introduction
本文描述CVP RONA的配置。
Prerequisites
Requirements
Cisco 建议您了解以下主题：
- ICM脚本编辑器
- CVP全面的呼叫流
Components Used
本文的信息根据CVP 10.5。
The information in this document was created from the devices in a specific lab environment.All of the devices used in this document started with a cleared (default) configuration.If your network is live, make sure that you understand the potential impact of any command.
配置
CVP RONA配置示例：
日志
1014: 10.48.52.114: Aug 19 2015 08:00:08.677 +0200: %CVP_10_5_SIP-7-CALL: {Thrd=pool-1-thread-483-SIP-7271} CALLGUID = 898D530000010000000000052A2F300A LEGID = 898D530000010000000000052A2F300A-143996400867730 - [OUTBOUND]: INVITE TO <sip:1001@cucm.mpagacz.local;transport=tcp> FROM 1003 <sip:1003@10.48.52.114:5060> EXPIRES[12] 100REL[Unsupported]
1012: 10.48.52.114: Aug 19 2015 08:00:08.677 +0200: %CVP_10_5_SIP-7-CALL: {Thrd=pool-1-thread-483-SIP-7271} RONA matched 1001 to TimeoutMatcher: patterns like 1> will use RONA of 12
1019: 10.48.52.114: Aug 19 2015 08:00:20.751 +0200: %CVP_10_5_SIP-7-CALL: {Thrd=DIALOG_CALLBACK.10} CALLGUID = 898D530000010000000000052A2F300A LEGID = 898D530000010000000000052A2F300A-143996400867730 - [OUTBOUND] - DsSipInviteDialog - <sip:1001@cucm.mpagacz.local;transport=tcp>;tag=12868~2cbe41d3-abc7-445a-80dc-5c5aa0183504-21359299 - 1 REJECTED WITH 487 - Request Terminated
1103: 10.48.52.114: Aug 19 2015 08:00:31.437 +0200: %CVP_10_5_SIP-7-CALL: {Thrd=pool-1-thread-523-SIP-7289} CALLGUID = 898D530000010000000000052A2F300A LEGID = 898D530000010000000000052A2F300A-143996403143734 - [OUTBOUND]: INVITE TO <sip:1001@cucm.mpagacz.local;transport=tcp> FROM 1003 <sip:1003@10.48.52.114:5060> EXPIRES[12] 100REL[Unsupported]
1122: 10.48.52.114: Aug 19 2015 08:00:34.323 +0200: %CVP_10_5_SIP-7-CALL: {Thrd=pool-1-thread-1-SIP-7296} CALLGUID = 898D530000010000000000052A2F300A LEGID = 898D530000010000000000052A2F300A-143996403143734 - [OUTBOUND]: Acked the invite.
1131: 10.48.52.114: Aug 19 2015 08:00:43.746 +0200: %CVP_10_5_SIP-7-CALL: {Thrd=pool-1-thread-16-SIP-7298} CALLGUID = 898D530000010000000000052A2F300A LEGID = 4C536E9D-456B11E5-AAB9925E-21C1F61E - [INBOUND]: Terminated with Q.850;cause=16
如果DynamicSoft SIP堆栈是启用的：
61430: 10.48.52.114: Aug 19 2015 08:00:08.677 +0200: %_Connection-7-com.dynamicsoft.DsLibs.DsUALibs.DsSipLlApi.Connection: Sending Message (NB): INVITE sip:1001@cucm.mpagacz.local;transport=tcp SIP/2.0 Via: SIP/2.0/TCP 10.48.52.114:5060;branch=z9hG4bKEVEl2Ph9elc3OUAEfEUWtw~~34931 To: <sip:1001@cucm.mpagacz.local;transport=tcp> From: 1003 <sip:1003@10.48.52.114:5060>;tag=dsd3ec56bf Call-ID: 898D530000010000000000052A2F300A-143996400867730@10.48.52.114 CSeq: 1 INVITE Expires: 12 61508: 10.48.52.114: Aug 19 2015 08:00:20.689 +0200: %_Connection-7-com.dynamicsoft.DsLibs.DsUALibs.DsSipLlApi.Connection: Sending Message (NB): CANCEL sip:1001@cucm.mpagacz.local;transport=tcp SIP/2.0 Via: SIP/2.0/TCP 10.48.52.114:5060;branch=z9hG4bKEVEl2Ph9elc3OUAEfEUWtw~~34931 To: <sip:1001@cucm.mpagacz.local;transport=tcp> From: 1003 <sip:1003@10.48.52.114:5060>;tag=dsd3ec56bf Call-ID: 898D530000010000000000052A2F300A-143996400867730@10.48.52.114 CSeq: 1 CANCEL 61527: 10.48.52.114: Aug 19 2015 08:00:20.736 +0200: %_Connection-7-com.dynamicsoft.DsLibs.DsUALibs.DsSipLlApi.Connection: Composed Message: SIP/2.0 487 Request Cancelled Via: SIP/2.0/TCP 10.48.52.114:5060;branch=z9hG4bKEVEl2Ph9elc3OUAEfEUWtw~~34931 From: 1003 <sip:1003@10.48.52.114:5060>;tag=dsd3ec56bf To: <sip:1001@cucm.mpagacz.local;transport=tcp>;tag=12868~2cbe41d3-abc7-445a-80dc-5c5aa0183504-21359299 Call-ID: 898D530000010000000000052A2F300A-143996400867730@10.48.52.114 CSeq: 1 INVITE
在CVP RNATimeout到期后， VRU发送EventReport w/NoAnswer到路由器：
08:00:21:862 PG1A-pim3 Trace: VRU->PG:EVENT_REPORT(16 bytes):DID=23 SendSeq#=3 EventCode=NoAnswer(3). 08:00:21:862 PG1A-pim3 Trace: ToRouter_ReRouteReq:REROUTE_REQ RCID=5004 PID=5000 GrpDelKey=0 Reason=3. 08:00:21:706 ra-rtr Trace: (23 24 27 : 0 0) ReRoute: Reason=3 CallState=15..
设置的RONA计时器，当呼叫到达并且取消了，当呼叫应答：
08:00:10:012 PG1A-pim1 Trace: ScheduleAgentTimer: type = agentTImerRingTimeout, seconds = 10, callback = 16787226. 08:00:21:850 PG1A-pim1 Trace: CancelAgentTimer: type = agentTImerRingTimeout.
如果RNA结束：
08:00:19:996 PG1A-pim1 Trace: ProcessRingTimeout: Agent failed to answer alerting line. AgentID=1 DeviceNetworkTargetID=100003 NumAcdCalls: 0.
报告
全面的呼叫流(RCK=201)与全面的呼叫流w/RONA (RCK=202)
DateTime RouterCallKey
------------------------------------
2015-08-19 07:54:32.180 201
2015-08-19 08:00:35.187 202
(受影响的2行)
DateTime RouterCallKey每。DNIS CallDisposition CallDispositionFlag
-------------------------------------------------------------------------------------
2015-08-19 07:54:26.247 201 CVP 8888888888 13 1
2015-08-19 07:54:36.247 201 CUCM 1001 13 1
2015-08-19 07:54:38.247 201 CVP 3102 52 1
2015-08-19 08:00:09.260 202 CVP 8888888888 13 1
2015-08-19 08:00:21.760 202 CUCM 1001 19 6
2015-08-19 08:00:32.260 202 CVP 8888888888 13 1
2015-08-19 08:00:42.760 202 CUCM 1001 13 1
2015-08-19 08:00:44.760 202 CVP 3102 52 1
(受影响的8行)
偏差
目标被禁用的Requery，呼叫路由器立即回应EventReport w/NoAnswer和CVP版本挂断呼叫：
10:17:47:505 PG1A-pim3 Trace: VRU->PG:EVENT_REPORT(16 bytes):DID=31 SendSeq#=3 EventCode=NoAnswer(3). 10:17:47:509 PG1A-pim3 Trace: PG->VRU:RELEASE(16 bytes):DID=31 SendSeq#=3 Cause=1. 10:17:47:511 PG1A-pim3 Trace: VRU->PG:EVENT_REPORT(22 bytes):DID=31 SendSeq#=4 EventCode=Disconnect(6) CauseCode=NormalComplete(1).
已知缺陷
保留代理状态如准备好在CVP RONA以后：CSCuc72315和CSCuq74727
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