排除CUCM 14的CLI中的跟踪位置故障

下载选项

PDF (402.2 KB)
在各种设备上使用 Adobe Reader 查看
ePub (83.1 KB)
在 iPhone、iPad、Android、Sony Reader 或 Windows Phone 上使用各种应用查看
Mobi (Kindle) (77.7 KB)
在 Kindle 设备上查看或在多个设备上使用 Kindle 应用查看

已更新: 2023 年 3 月 29 日

文档 ID:220309

非歧视性语言

此产品的文档集力求使用非歧视性语言。在本文档集中，非歧视性语言是指不隐含针对年龄、残障、性别、种族身份、族群身份、性取向、社会经济地位和交叉性的歧视的语言。由于产品软件的用户界面中使用的硬编码语言、基于 RFP 文档使用的语言或引用的第三方产品使用的语言，文档中可能无法确保完全使用非歧视性语言。深入了解思科如何使用包容性语言。

关于此翻译

思科采用人工翻译与机器翻译相结合的方式将此文档翻译成不同语言，希望全球的用户都能通过各自的语言得到支持性的内容。请注意：即使是最好的机器翻译，其准确度也不及专业翻译人员的水平。 Cisco Systems, Inc. 对于翻译的准确性不承担任何责任，并建议您总是参考英文原始文档（已提供链接）。

简介

本文档介绍从Cisco Unified Communications Manager(CUCM)命令行界面(CLI)收集日志的文件路径。

先决条件

要求

本文档没有任何特定的要求。

使用的组件

本文档中的信息基于以下软件和硬件版本：

CUCM 14.0.1

本文档中的信息都是基于特定实验室环境中的设备编写的。本文档中使用的所有设备最初均采用原始（默认）配置。如果您使用的是真实网络，请确保您已经了解所有命令的潜在影响。

背景信息

CUCM提供实时监控工具(RTMT)来简化跟踪收集。RTMT提供逻辑名称列表，允许用户选择服务名称并收集所选服务的跟踪。有时使用CLI直接查找文件会很有帮助。本文档将RTMT复选框映射到CLI文件位置。跟踪文件和位置可能因版本而异；但是，本文档对CUCM 14.0.1.12900-161是准确的。

提示：文档CUCM 11.0.1 RTMT Trace Locations in CLI讨论CUCM 11.0.1中日志的文件路径

RTMT复选框映射到CLI路径

以下标题是RTMT中列出的服务名称。映射到服务名称的CLI文件路径在每个标题下方列出。

启动日志

activelog /syslog/boot.log

思科中止事务假脱机处理

activelog /cm/log/informix/ats/*

Cisco AMC Service

activelog /cm/trace/amc/log4j/amc*.log

思科AMC服务警报日志

activelog /cm/log/amc/AlertLog/AlertLog*.csv

思科AMC服务呼叫日志

activelog /cm/log/amc/CallLog/CallLog*.csv

思科AMC服务设备日志

activelog /cm/log/amc/DeviceLog/DeviceLog*.csv

思科AMC服务PPRLog

activelog /cm/log/amc/PPRLog/<nodeIPaddress>/PPRLog*.csv
activelog /cm/log/amc/PPRLog/PPRDbLog*.csv

思科AMC服务服务器日志

activelog /cm/log/amc/ServerLog/ServerLog*csv

思科AMC服务日志

activelog /cm/log/amc/ServiceLog/ServiceLog*.csv

思科AXL Tomcat

activelog /tomcat/logs/axl-tomcat/*

Cisco AXL Web Service

activelog /tomcat/logs/axl/log4j/axl*.log

思科音频翻译器应用

activelog /cm/trace/cms/sdi/at*.txt

思科审核事件服务

activelog /cm/trace/auditlog/sdi/audittrace*.txt

思科审核日志

     activelog /audit/AuditApp/Audit*.log
     activelog /audit/vos/vos-audit.log
     activelog /audit/vos/vos-audit.log.*

Cisco Bulk Provisioning Service

activelog /cm/trace/bps/log4j/bps*.log

Cisco CallManager Cisco IP 电话服务

activelog /tomcat/logs/ccmcip/log4j/

Cisco CAR 调度程序

activelog /cm/trace/carsch/log4j/carsch*

Cisco CAR Web Service

activelog /tomcat/logs/car/log4j/car*

Cisco CCM DBL Web Library

activelog /tomcat/logs/dbl/log4j/dbl*.log

Cisco CCM NCS Web Library

activelog /tomcat/logs/ncs/log4j/ncs*.log

Cisco CCM PD Web Service

activelog /tomcat/logs/pd/log4j/*

Cisco CCMAdmin Web Service

activelog /tomcat/logs/ccmadmin/log4j/ccmadmin*.log

Cisco CCMRealm Web Service

activelog /tomcat/logs/ccmrealm/log4j/ccmrealm*.log

Cisco CCMService Web Service

activelog /tomcat/logs/ccmservice/log4j/ccmservice*.log

Cisco CCMUser Web服务

activelog /tomcat/logs/ccmuser/log4j/ccmuser*

思科CDP

activelog /cm/trace/cdp/sdi/cdpd*.txt

Cisco CDP代理

activelog /cm/trace/cdpmib/sdi/*

Cisco CDR 代理

     activelog /cm/trace/cdragent/log4j/cdragent*.log
     activelog /cm/trace/cdragent/log4j/cdragentThreadDump.log

Cisco CDR Repository Manager

activelog /cm/trace/cdrrep/log4j/cdrrepmgr*.log

CM服务器上的Cisco CDR文件

activelog /cm/cdr/

已处理发布服务器上的思科CDR文件

activelog /cm/cdr_repository/processed/

Cisco CTIManager

activelog /cm/trace/cti/sdl/SDL*_200_*.txt

Cisco CTL Provider

activelog /cm/trace/ctlprovider/sdi/*

Cisco CallManager

activelog /cm/trace/ccm/sdl/SDL00*_100*.txt
activelog /cm/trace/ccm/calllogs/calllogs*.txt

Cisco CallManager SNMP Service

activelog /cm/trace/ccmmib/sdi/CcmMibAgent*.txt

Cisco 证书权限代理功能

activelog /cm/trace/capf/sdi/capf*.txt

思科证书更改通知

activelog /platform/log/certCN*.log

思科证书更改通知服务

activelog /platform/log/certCN*.log

思科更改凭证应用

activelog /tomcat/logs/changecredential/log4j/changepin*.log

Cisco 通用用户界面

activelog /tomcat/logs/cui/log4j/cui*.log

Cisco ControlCenter CLI

activelog /cm/trace/ccmservice/log4j/ccmservice*.log

Cisco DHCP Monitor Service

activelog /cm/trace/dhcpmon/log4j/dhcpmon*.log

思科扩展功能报告

activelog /cm/log/cef/xml/qrt*

Cisco DRF Local

activelog /platform/drf/trace/drfLA*.log

Cisco DRF Master

activelog /platform/drf/trace/drfMA*.log

Cisco数据库Cli输出

     activelog /cm/trace/dbl/ncsj/ncsjUndefined*.out
     activelog /cm/trace/dbl/dblj/dbljdbims*.out
     activelog /cm/trace/dbl/dblj/dbljdbtaps*.out

思科数据库安装服务

     activelog /cm/trace/dbl/sdi/installdb*.log.err
     activelog /cm/trace/dbl/sdi/installdb*.log

Cisco 数据库层监控器

activelog /cm/trace/dbl/sdi/dbmon*.txt

思科数据库库跟踪

     activelog /cm/trace/dbl/sdi/capf/dbl_capf*.log
     activelog /cm/trace/dbl/sdi/dbmon/dbl_dbmon*.log
     activelog /cm/trace/dbl/sdi/ilsd/dbl_ilsd*.log
     activelog /cm/trace/dbl/sdi/installdb/dbl_installdb*.log
     activelog /cm/trace/dbl/sdi/RisDC/dbl_RisDC*.log
     activelog /cm/trace/dbl/sdi/tvs/dbl_tvs*.log
     activelog /cm/trace/dbl/sdi/LpmTool/dbl_LpmTool*.log
     activelog /cm/trace/dbl/sdi/ctftp/dbl_ctftp*.log
     activelog /cm/trace/dbl/sdi/CTLProvider/dbl_CTLProvider*.log
     activelog /cm/trace/dbl/sdi/ccmAgt/dbl_ccmAgt*.log
     activelog /cm/trace/dbl/sdi/CiscoSyslogSubAgt/dbl_CiscoSyslogSubAgt*.log
     activelog /cm/trace/dbl/sdi/ccm/dbl_ccm*.log
     activelog /cm/trace/dbl/sdi/lbm/dbl_lbm*.log
     activelog /cm/trace/dbl/sdi/AuditLog/dbl_AuditLog*.log
     activelog /cm/trace/dbl/sdi/ipvmsd/dbl_ipvmsd*.log
     activelog /cm/trace/dbl/sdi/dnaserver/dbl_dnaserver*.log
     activelog /cm/trace/dbl/sdi/CTIManager/dbl_CTIManager*.log
     activelog /cm/trace/dbl/sdi/cef/dbl_cef*.log

思科数据库通知服务

     activelog /cm/trace/dbl/sdi/dbmon/dbnotify_dbmon*.log
     activelog /cm/trace/dbl/sdi/ilsd/dbnotify_ilsd*.log
     activelog /cm/trace/dbl/sdi/RisDC/dbnotify_RisDC*.log
     activelog /cm/trace/dbl/sdi/LpmTool/dbnotify_LpmTool*.log
     activelog /cm/trace/dbl/sdi/tvs/dbnotify_tvs*.log
     activelog /cm/trace/dbl/sdi/ctftp/dbnotify_ctftp*.log
     activelog /cm/trace/dbl/sdi/ccmAgt/dbnotify_ccmAgt*.log
     activelog /cm/trace/dbl/sdi/CiscoSyslogSubAgt/dbnotify_CiscoSyslogSubAgt*.log
     activelog /cm/trace/dbl/sdi/ccm/dbnotify_ccm*.log
     activelog /cm/trace/dbl/sdi/lbm/dbnotify_lbm*.log
     activelog /cm/trace/dbl/sdi/AuditLog/dbnotify_AuditLog*.log
     activelog /cm/trace/dbl/sdi/CTIManager/dbnotify_CTIManager*.log
     activelog /cm/trace/dbl/sdi/dnaserver/dbnotify_dnaserver*.log

Cisco Database Replicator跟踪

     activelog /cm/trace/dbl/sdi/dblrpc.err
     activelog /cm/trace/dbl/sdi/installdb*.log
     activelog /cm/trace/dbl/sdi/start.log
     activelog /cm/trace/dbl/sdi/startrpc.log
     activelog /cm/trace/dbl/sdi/startcar.log
     activelog /cm/trace/dbl/sdi/replication_scripts_output.log
     activelog /cm/trace/dbl/sdi/spltrace.log

思科设备激活服务

activelog /tomcat/logs/ccmact/log4j/*

Cisco Dialed Number Analyzer

activelog /tomcat/logs/dna/log4j/dna*.log

思科拨号号码分析器服务器

activelog /cm/trace/dnaserver/sdi/dna*.txt

Cisco DirSync

     activelog /cm/trace/dirsync/log4j/dirsync*.log
     activelog /cm/trace/dirsync/log4j/dirsync_err*.log

Cisco目录号码别名查找

activelog /tomcat/logs/dnaliaslookup/log4j/dnaliaslookup*.log

Cisco目录号码别名同步

activelog /cm/trace/dnaliassync/log4j/dnaliassync*.log

思科E911服务

activelog /tomcat/logs/e911proxy/log4j/e911proxy*.log

Cisco Extended Functions

activelog /cm/trace/cef/sdi/cef*.txt

思科扩展功能报告

activelog /cm/log/cef/xml/qrt*.xml

Cisco Extension Mobility

activelog /tomcat/logs/em/log4j/emservice*.log

Cisco Extension Mobility应用程序

activelog /tomcat/logs/em/log4j/emapp*.log

Cisco GRT 通信 Web 服务

activelog /tomcat/logs/grt/log4j/grt*

思科HAProxy

activelog /cm/trace/haproxy/haproxy*

Cisco头戴式耳机服务

activelog /tomcat/logs/headset/log4j/*

Cisco IP Manager Assistant

activelog /tomcat/logs/ipma/log4j/*

Cisco IP 语音媒体流应用

activelog /cm/trace/cms/sdi/cms*.txt

Cisco Informix数据库服务

     activelog /cm/log/informix/ccm.log.*.gz
     activelog /cm/log/informix/car.log
     activelog /cm/log/informix/ccm.log

思科集群间查找服务

activelog /cm/trace/ils/sdl/SDL*_600_*.txt

Cisco 许可证管理器

activelog /cm/trace/userlicensing/log4j/userlicensing*.log

思科位置带宽管理器

activelog /cm/trace/lbm/sdl/SDL*_700_*.txt

Cisco Cisco 日志分区监控工具

activelog /cm/trace/lpm/sdi/lpm*.txt

Cisco Log4jinit Servlet

activelog /tomcat/logs/log4jinit/log4j/log4jinit*.log

思科管理代理服务

activelog /cm/trace/cmas/log4j/cmas*

思科推送通知服务

activelog /cm/trace/ccmpns/log4j/ccmpns*

Cisco RIS 数据收集器

activelog /cm/trace/ris/sdi/ris*.txt

思科RIS数据收集器性能监控日志

activelog /cm/log/ris/csv/PerfMon*.csv

Cisco RTMT Web Service

activelog /tomcat/logs/rtmt/log4j/rtmt*.log

思科RisBean库

activelog /tomcat/logs/risbean/log4j/risbean*.log

Cisco 基于角色安全性

activelog /tomcat/logs/rbs/log4j/rbsaccess*.log

Cisco行信息假脱机处理

activelog /cm/log/informix/ris/*

思科智能许可证管理器

activelog /cm/trace/slm/log4j/*

思科SOAPMessage服务

activelog /tomcat/logs/soapmessage/log4j/soapmessage*

Cisco SOAP Web Service

activelog /tomcat/logs/soap/csv/ratecontrol*.csv
activelog /tomcat/logs/soap/log4j/soap*.log

思科SSO

activelog /platform/log/ssoApp.log

activelog tomcat/logs/ssosp/log4j/ssosp*.log

思科SSOSP Tomcat

activelog /tomcat/logs/ssosp-tomcat/*

Cisco Serviceability Reporter

activelog /cm/trace/rtmtreporter/log4j/rtmtreporter*.log

Cisco Serviceability Reporter警报报告

activelog /cm/report/rtmtreporter/AlertRep/AlertRep*.pdf

Cisco Serviceability Reporter呼叫活动报告

activelog /cm/report/rtmtreporter/CallActivitiesRep/CallActivitiesRep*.pdf

Cisco Serviceability Reporter设备报告

activelog /cm/report/rtmtreporter/DeviceRep/DeviceRep*.pdf

Cisco Serviceability Reporter PRReport

activelog /cm/report/rtmtreporter/PerformanceRep/<nodeIPaddress>/PerformanceRep*.pdf

Cisco Serviceability Reporter服务器报告

activelog /cm/report/rtmtreporter/ServerRep/ServerRep*.pdf

Cisco Serviceability Reporter服务报告

activelog /cm/report/rtmtreporter/ServiceRep/ServiceRep*.pdf

Cisco存储过程跟踪

     activelog /cm/trace/dbl/sdi/spltrace.log.*.gz
     activelog /cm/trace/dbl/sdi/spltrace.log

思科系统日志代理

activelog /cm/trace/syslogmib/sdi/syslogmib*.txt

Cisco TAPS Service

activelog /cm/trace/taps/log4j/taps*.log

思科遥感勘测服务

activelog /telemetry/*

Cisco TFTP

activelog /cm/trace/ctftp/sdl/SDL*_600_*.txt

Cisco Tomcat

     activelog /tomcat/logs/manager.*.log
     activelog /tomcat/logs/admin.*.log
     activelog /tomcat/logs/host-manager.*.log
     activelog /tomcat/logs/catalina.out
     activelog /tomcat/logs/localhost_access_log.txt
     activelog /tomcat/logs/localhost.*.log

Cisco Tomcat安全日志

activelog /tomcat/logs/security/log4j/security*.log

Cisco Tomcat统计信息Servlet

activelog /tomcat/logs/tomcatstats/log4j/tomcatstats*.log

Cisco Trace Collection Service

activelog /cm/trace/tct/log4j/tct*.log

思科信任验证服务

activelog /cm/trace/tvs/sdi/tvs*.txt

思科UDS Tomcat

activelog activelog /tomcat/logs/uds-tomcat/*

Cisco Unified 移动语音访问服务

activelog /tomcat/logs/ccmivr/log4j/ccmivr*.log

Cisco Unified OS Admin Web Service

activelog /tomcat/logs/cmplatform/log4j/cmplatform*.log

思科统一操作系统平台API

activelog /tomcat/logs/platform-api/log4j/platform-api*.log

Cisco Unified 报告 Web 服务

activelog /tomcat/logs/cucreports/log4j/cucreports*.log

思科用户数据服务

activelog /tomcat/logs/cucm-uds/log4j/cucm-uds*.log

Cisco UXL Web服务

activelog /tomcat/logs/uxl/log4j/UXL*

Cisco WebDialer Web Service

activelog /tomcat/logs/webdialer/log4j/webdialer*

思科无线控制器同步服务

activelog /cm/trace/cwlcss/log4j/cwlcss*.log

Cisco WebDialerRedirector Web服务

activelog /tomcat/logs/redirector/log4j/redirector*.log

Cron日志

activelog /syslog/cron

事件查看器 — 应用日志

     activelog /syslog/CiscoSyslog*
     activelog /syslog/CiscoSyslog
     activelog /syslog/AlternateSyslog。*
     activelog /syslog/AlternateSyslog

事件查看器 — 系统日志

activelog /syslog/messages

FIPS日志

activelog /platform/fips/fips.log

主机资源代理

activelog /platform/snmp/hostagt/hostagt.log

IPT平台CLI创建的报告

    activelog /platform/log/diag*
    activelog /platform/log/platform*
    activelog /syslog/csa*

IPT平台CLI日志

     activelog /platform/log/dbl*.log
     activelog /platform/log/cli*.log

IPT平台证书监控器日志

activelog /platform/log/certm.log

IPT平台证书管理器日志

activelog /platform/log/certMgmt*.log

IPT平台群集管理器日志

activelog /platform/log/clustermgr*.log

IPT平台GUI日志

activelog /tomcat/logs/iptplatform/log4j/iptplatform*.log

IPT平台IPSecMgmt日志

activelog /platform/log/ipsecMgmt.log

IPT平台远程支持日志

activelog /platform/log/create*

安装文件签名

activelog /platform/log/authenticateFile.log

安装和升级日志

     install /install_log*.log
     安装/selinux_post.log
     安装/system-history.log
     安装/install.log
     安装/lbm_post_install.log

MIB2代理

activelog /platform/snmp/mib2agt/mib2agt.log

邮件日志

activelog /syslog/maillog

Mgetty Logs

activelog /mgetty/mgetty*

NTP日志

     activelog /syslog/ntp_stop.sh.log
     activelog /syslog/ntp_start.sh.log
     activelog /syslog/sd_ntp.log

数据包捕获日志

activelog /platform/cli/*.cap

电话迁移服务

activelog /tomcat/logs/pms/log4j/*

平台管理Web服务

activelog /tomcat/logs/platform-api/log4j/*

平台通信Web服务

activelog /tomcat/logs/platformcom/log4j/*

程序日志

     activelog /cm/trace/cti/Proglogs/CTIanager*.ProgLog
     activelog /cm/trace/ccm/Proglogs/ccm*.ProgLog

SAR日志

activelog /sa/sar*

SELinux日志

activelog /platform/selinux_startup.log

SNMP主代理

activelog /platform/snmp/snmpdm/SnmpMasterAgt*.log

安全日志

activelog /syslog/secure-*

自助调配IVR

activelog /cm/trace/PnP/log4j/PnP*.log

服务管理器

activelog /platform/log/servm*.log

后台处理程序日志

activelog /syslog/spooler*

系统应用程序代理

activelog /platform/snmp/sappagt/startup.txt
activelog /platform/snmp/sappagt/sappagt.log