在Cisco Unified Contact Center Express以后(UCCX) 7.x的新的安装,您不能访问AppAdmin页。本文讨论如何故障排除此问题。
There are no specific requirements for this document.
本文的信息根据Cisco Unified Contact Center Express 7.x。
The information in this document was created from the devices in a specific lab environment.All of the devices used in this document started with a cleared (default) configuration.If your network is live, make sure that you understand the potential impact of any command.
Refer to Cisco Technical Tips Conventions for more information on document conventions.
在Cisco Unified Contact Center Express以后7.x的新的安装,您不能访问AppAdmin页,并且此错误信息收到:
<ip add>/appadmin Page cannot be displayed
执行这些步骤为了解决问题:
从UCCX服务器,请选择Start > Programs > Cisco Unified CCX管理员> Cisco Unified CCX维护性工具。
在进程启动机箱, enable (event) Cisco桌面LDAP监控程序服务、Cisco桌面同步服务和Microsoft SQL Agent服务。
确定IIS和WWW服务运行。
在此位置删除appadmin文件夹:C:\ProgramFiles\wfavvid\tomcat _appadmin \ webapps
确定profile.ini文件有服务器的IP地址。否则,请添加服务器IP地址。
运行services.msc,并且重新启动Cisco Unified节点管理器服务。