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适用于联络中心的思科托管式协作解决方案
概述
产品概述
产品类型
呼叫控制
状态
支持终止
EOL 详细信息
系列发布日期
28-SEP-2012
销售终止日期
15-MAR-2023
支持终止日期
31-AUG-2024
适用于联系中心的思科托管协作解决方案受思科支持,但已不再提供。
支持的版本:
; ;- HCS for Contact Center版本12.5(1)
; ;- HCS for Contact Center版本12.5(2)
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产品手册和产品信息
产品手册
Cisco Contact Center Enterprise 12.6 Data Sheet
11-Jun-2023
Cisco Contact Center Enterprise 11.6 Product Line Data sheet
25-Aug-2017
Cisco Hosted Collaboration Solution for Contact Center 11.5 Data Sheet
22-Aug-2019
Cisco Hosted Collaboration Solution for Contact Center 11.0 Data sheet
04-Jan-2016
Cisco Hosted Collaboration Solution for Contact Center 10.6 Data Sheet
25-Jun-2015
Cisco Hosted Collaboration Solution for Contact Center 9.2.1 Data Sheet
28-Jun-2013
Cisco Collaboration Flex Plan Contact Center Data Sheet
14-May-2021
生命周期终止和销售终止通知
English
End-of-Sale and End-of-Life Announcement for the Perpetual Licensing for Cisco Unified Contact Center Enterprise, Packaged Contact Center Enterprise, Customer Voice Protocol, and HCS for Contact Center - Replaced by Flex Contact Center
31-Jan-2022
End-of-Sale and End-of-Life Announcement for the Cisco FLEX Subscription v12.0 for Unified Contact Center Enterprise, Packaged Contact Center Enterprise, Customer Voice Protocol, and Hosted Collaboration Solution for Contact Center
04-Jun-2021
End-of-Sale and End-of-Life Announcement for the Cisco FLEX Subscription 11.x for Unified Contact Center Enterprise, Packaged Contact Center Enterprise, Customer Voice Protocol, and Hosted Collaboration Solution for Contact Center
04-Jun-2021
End-of-Sale and End-of-Life Announcement for the Cisco Unified Contact Center Enterprise, Cisco Packaged Contact Center Enterprise, Cisco Unified Intelligent Contact Management Enterprise, and Cisco HCS for Contact Center 12.0
25-Jan-2021
End-of-Sale and End-of-Life Announcement for the Cisco Unified Contact Center Enterprise, Cisco Packaged Contact Center Enterprise, Cisco Unified Intelligent Contact Management Enterprise, and Cisco HCS for Contact Center 11.6
12-Mar-2020
Cisco announces a change in product part numbers for the Cisco Subscription HCS for Contact Center
04-Oct-2019
End-of-Sale and End-of-Life Announcement for the Cisco ICMH and HCS Legacy Products
06-Dec-2017
End-of-Sale and End-of-Life Announcement for the Cisco Unified Intelligent Contact Management Hosted and Unified Contact Center Hosted
27-Jul-2015
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