Release Notes for Cisco StadiumVision Director Release 3.2
System Requirements for Cisco StadiumVision Director Release3.2
Browser and Flash Player Support
Cisco StadiumVision Director Server Support
Cisco StadiumVision Director Remote Server Support
Cisco StadiumVision Headend Support
Cisco Unified Communications Support
Commerce Integration Systems Support
Media Controller Systems Support
Touch Screen Devices and Controller Support
Unsupported Hardware and Software in Cisco StadiumVision Director Release 3.2
Security Information and Advisories for Cisco StadiumVision Director Release3.2
New and Changed Information in Cisco StadiumVision Director Release 3.2
Basic HTML Pass-Through Support
Multiple Tag Selection for Content
Internationalization and Localization
Per-Script Multicast Optimization
Playlist Synchronization Enhancement
RTP and UDP Multicast Channel Feed Support
Installation Requirements for Licensing Compliance
Installation Requirements on New Platform 3 Servers
Cisco StadiumVision Director Remote OVF Deployment
CIMC and BIOS Firmware Installation for Cisco StadiumVision Director Platform 2 Servers
Verifying the BIOS Firmware Version
Important Migration and Upgrade Notes
Installation and Upgrade Files
DMP Maintenance Recommendations
Resolved Defects in Cisco StadiumVision Director Release 3.2.0-520
Open Defects in Cisco StadiumVision Director Release 3.2.0-520
Open Defects in Cisco StadiumVision Director Release 3.2.0-518
Resolved Defects in Cisco StadiumVision Director Release 3.2.0-518
Open Defects in Cisco StadiumVision Director Release 3.2.0-489
Resolved Defects in Cisco StadiumVision Director Release 3.2.0-489
Obtaining Documentation and Submitting a Service Request
First Published: April 21, 2014
Cisco StadiumVision Director Release 3.2.0-520
Cisco StadiumVision Director Remote Release 3.2.0-83
The “CSCuu22735—Flash player unable to load Control Panel due to Adobe certificate issue.” section was added to the “Open Defects in Cisco StadiumVision Director Release 3.2.0-520” section. |
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The following updates were made:
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Added open defect “CSCuq48030—Manual Content Staging on Selected DMPs Broken on 3.2 SP1” section. |
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The following updates were made:
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The following updates were made for Cisco StadiumVision Director Release 3.2.0-518 (SP1):
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Added summary bugs for localization defects in the “Localization Defect Summaries” section. |
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Added caution for critical need for all users to clear their cache before accessing Cisco StadiumVision Director after an upgrade in the “Upgrade Process” section. |
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Initial release of Cisco StadiumVision Director Release 3.2.0-489 and Cisco StadiumVision Director Remote Release 3.2.0-82. |
This release note includes the following topics:
This document provides information about the Cisco StadiumVision solution for all releases of Cisco StadiumVision Director Release 3.2. It includes hardware and software requirements, new and changed features, installation and upgrade information, known issues, and defects.
This document is for Cisco StadiumVision system administrators and technical field engineers who are responsible for designing and deploying the Cisco StadiumVision solution. Readers of this document should be familiar with basic IP networking technology and the Cisco StadiumVision solution.
This section describes the hardware and software supported by the Cisco StadiumVision solution for Cisco StadiumVision Director Release 3.2. It includes the following topics:
You can use an Apple Mac or Microsoft Windows PC or laptop to access Cisco StadiumVision Director Release 3.2.
Table 2 describes the browser software versions that have been tested with Cisco StadiumVision Director Release 3.2, with the corresponding Flash player support.
Note Unless specifically identified as unsupported, other browser versions might work, but their compatibility with Cisco StadiumVision Director cannot be assured.
1.Other than what is listed in this table, no additional browser software is tested (for example, not Apple Safari or Microsoft Internet Explorer). However, other untested browser software might work. Microsoft IE is no longer tested beginning in Cisco StadiumVision Director Release 3.2. 2.If necessary, you can find older versions of Adoble Flash Player at http://helpx.adobe.com/flash-player/kb/archived-flash-player-versions.html#Flash%20Player%20archives. Be sure not to load any debug versions of this software which are unsupported by Cisco StadiumVision Director. |
The DMP firmware image is not bundled with the Cisco StadiumVision Director software. You must download the firmware image separately at the software download center site.
Note DMP-4310G Version 5.4.1 RB2P is required for the GNU Bash fix.
Table 3 describes the Cisco Digital Media Player (DMP) hardware and firmware supported in Cisco StadiumVision Director Release 3.2.
Note DMP-4310G Version 5.4.1 and later supports MP4 (H.264 encoded only) video files and adds support for ELO IntelliTouch+ technology.
To download the DMP-4310G Version 5.4.1RB2P firmware, go to the Cisco Digital Media Players product page for the Cisco DMP 4310G:
http://www.cisco.com/c/en/us/support/video/digital-media-player-4310g/model.html
1. Click the Downloads tab and then Digital Media Player (DMP) System Upgrades.
2. Go to All Releases > 5 > 5.4.1_RB_2P.
3. Click Download to get the 5.4.1_RB2_2P_FCS_4310.fwimg file.
For information about how to upgrade the DMP firmware, see the “Upgrading the DMP Firmware” module of the Cisco StadiumVision Director Software Installation and Upgrade Guide, Release 3.2.
Cisco StadiumVision Director supports upgrades from Release 3.1 to Release 3.2 software on the Platform 2 and Platform 3 server hardware, and also new installations of Release 3.2 in a virtual server environment using other or third-party hardware.
Note Use the Guided Solution Selling (GSS) tool when placing Cisco StadiumVision orders to ensure proper configuration and Bill of Materials (BOM).
https://www-gsc.cisco.com/swc/cisco/ciscoAdvisor.action?sfId=CISCO
In Cisco StadiumVision Director Release 3.2, the Cisco StadiumVision Director software, video management, and suite licenses are unbundled. This allows you to purchase hardware separately for the Cisco StadiumVision Director server and install Cisco StadiumVision Director software in a virtual environment (for more information, see the “Virtualized Server Environment Support” section.
Table 4 provides information about these new product IDs.
Table 5 describes the Cisco StadiumVision Director server hardware and software supported in Cisco StadiumVision Director Release 3.2.
Hardware Product ID
3
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Minimum Tested CIMC/BIOS Firmware
4
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Cisco StadiumVision Director Release 3.2.0-489 Minimum upgrade path: Note For details about all supported upgrade paths, see the “Upgrade Paths” section. |
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SV-PLATFORM3=5 |
Cisco StadiumVision Director Release 3.2.0-489 Minimum upgrade path: Note For details about all supported upgrade paths, see the “Upgrade Paths” section. |
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Cisco StadiumVision Director Release 3.2.0-489 Minimum upgrade path: For details about all supported upgrade paths, see the “Upgrade Paths” section. |
Required6 |
3.These product IDs include both the hardware platform and the Cisco StadiumVision Director software. 4.Unless there is another reason why an upgrade has been found to be needed, no upgrade should be needed if your server firmware is at the minimum tested version (or later) for the Cisco StadiumVision release that you are running. 6.Two additional 300 GB hard drives for a total of 4 drives are required only for the Platform 2 server in Cisco StadiumVision Director Release 3.1 and later releases. If you need additional drives, contact your Cisco Systems sales representative for more information. For important information about installing additional hard drives, see the Cisco StadiumVision Director Software Installation and Upgrade Guide, Release 3.2. |
Note For more information about verifying and upgrading the Cisco UCS Server firmware, see the following:
—On the Platform 2 server, see the “CIMC and BIOS Firmware Installation for Cisco StadiumVision Director Platform 2 Servers” section.
—On the Platform 3 server, see the “Appendix D: CIMC Configuration and Firmware Upgrade Guidelines on the Cisco UCS C220 Server” module in the Cisco StadiumVision Director Software Installation and Upgrade Guide, Release 3.2.
You can use another Cisco device or third-party server to run the Cisco StadiumVision Director software beginning in Release 3.2. Be sure that your configuration meets the minimum system requirements in Table 6 and supports a VMware virtual machine environment with a compatible vSphere version (See “Cisco StadiumVision Director Remote Server Support” section.)
Note Cisco StadiumVision Director servers are meant to be physically located close to the DMPs that they operate with, and communicating to the players over a LAN. For information about installation-related licensing compliance, see the “Installation Requirements for Licensing Compliance” section.
VMware vSphere Tested Versions for Cisco StadiumVision Director
Cisco StadiumVision Director has been tested with VMware vSphere Version 5.1 and 5.5 using the minimum requirements described in Table 6 . Other VMware vSphere versions cannot be guaranteed to work with Cisco StadiumVision Director Release 3.2.
Note Any VMware license that does not allow your virtual machine to be set to the minimum requirements described in Table 6 is not supported.
For more information about installing Cisco StadiumVision Director servers, see the Cisco StadiumVision Director Software Installation and Upgrade Guide, Release 3.2.
Restrictions for Virtual Server Support
Be sure that you consider the following restrictions before you configure a virtual server environment for Cisco StadiumVision Director:
You can use your own server or install a Cisco UCS C22 server to run the Cisco StadiumVision Director Remote software. Be sure that your configuration meets the minimum system requirements in Table 7 and supports a VMware virtual machine environment with a compatible vSphere version (See “VMware vSphere Tested Versions for Cisco StadiumVision Director Remote” section.)
Note Cisco StadiumVision Director Remote servers are meant to be physically located close to the DMPs that they operate with, such as at the remote venue edge, and communicating to the players over a LAN. For information about installation-related licensing compliance, see the “Installation Requirements for Licensing Compliance” section.
Cisco StadiumVision Director Remote has been tested with VMware vSphere Version 5.1 and 5.5 using the minimum requirements described in Table 7 . Other VMware vSphere versions cannot be guaranteed to work with Cisco StadiumVision Director Release 3.2.
Note Any VMware license that does not allow your virtual machine to be set to the minimum requirements described in Table 7 is not supported.
For more information about installing Cisco StadiumVision Director Remote servers, see the Cisco StadiumVision Director Remote Installation and Upgrade Guide, Release 3.2.
Table 8 describes the Cisco StadiumVision headend hardware and software supported in Cisco StadiumVision Director Release 3.2.
Core/Distribution and Access Layer Switches Note For the most up-to-date information, refer to the Recommended Equipment Lists documented in the Cisco Connected Stadium Design Guide on ciscoet.com. Ciscoet.com is available to qualified Cisco StadiumVision partners. |
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Cisco Atlas MKII Digital Terrestrial Receiver7 |
Note This device is EOS/EOL and is replaced by the Cisco 9887B DVB-T Digital Terrestrial Receiver. |
The release that ships with the device is recommended. Note Other DVEO demodulators/receivers models might be recommended depending on the requirements of the customer. |
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Cisco D9094 HD Encoder8 |
Note This device is EOS/EOL and is replaced by the Cisco D9096 encoder. |
Cisco D9096 4:2:2 10-Bit AVC Encoder |
Note Do not use any release later than 2.0.0.0 (build 24.0.5). |
Cisco D9854 Advanced Program Receiver (DVB-S/S2/ Satellite receiver) |
The release that ships with the device is recommended. Note This is one of the replacements for the EOS/EOL of the DCM DVB-S/S2 2-Port Receiver module for low-density implementation for DVB-S2/Satellite reception. |
Cisco D9858 Advanced Receiver Transcoder |
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Note This product is used for DVB-T reception only and is no longer used for 8VSB. The 8-Port DCM DRD 8VSB Receiver module is recommended for ATSC/8VSB Demodulation in North America. |
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Cisco DCM Series D9900 Digital Content Manager (DCM) 10 |
Note DCMs with only 1G flash do not support releases past 8.1.86.and will need a Flash card upgrade to 16G to upgrade past DCM release 8.1.86. Note This device is EOS/EOL and is replaced by the Cisco D9902 DCM. |
Cisco DCM Series D9902 Digital Content Manager (MKII chassis) |
Note The DCM 9902 uses the MKII Chassis instead of the MKI used in the replaced Cisco DCM 9900. Note The existing MKI DVB-S/S2 Satellite receiver modules and the 8-VSB Terrestrial receiver modules are compatible with the MKII. |
Cisco DCM 8-Port 8-VSB/ ATSC/ Off-Air Receiver Module11 |
DCM Release 8.01.86 (minimum version) Note DCM Release 8.07.00 is recommended, and the operations of the 8-VSB receiver modules on the DCM require 16 GB Flash. This is used only in North America for Terrestrial/Off-Air reception. Note The Cisco DCM 4-Port 8-VSB receiver module for ATSC/Off-Air/Terrestrial reception used in North America will be EOL/EOS by April 2014. The replacement is the Cisco DCM 8-Port 8-VSB ATSC Terrestrial receiver module. The Cisco DCM 8-VSB modules are compatible with both the DCM MKI and MKII Chassis. |
Cisco 4-Port DVBS/S2 Satellite Receiver Module12 |
DCM Release V9.10.00 and later Note The Cisco DCM 2-port DVB-S/S2 receiver modules are EOS/EOL and are replaced by the DCM 4-port DVB-S/S2 receiver module for high density implementation. Note The Cisco D9854 is the replacement for low-density implementations of DVB-S2/Satellite reception. This module is compatible with both the Cisco DCM D9900 (MKI) and Cisco DCM 9D902 (MKII) chassis. |
Cisco Spectra QAM Demodulator13 |
Note This device is EOS/EOL and is replaced by the DVEO DVB-C Digital QAM Receiver. The selection of modules/part numbers recommended for DVB-C clear QAM demodulation is per-DVEO discretion for each customer specification and could change. |
DVEO TLV 400 DVB-C Digital QAM Receiver14 |
The release that ships with the device is recommended. Note The selection of modules/part numbers recommended for DVB-C clear QAM demodulation is per-DVEO discretion for each customer specification and could change. |
Scientific Atlanta Titan S2 DVB-S2 Digital Satellite Receiver15 |
Hardware Version F02 Bootloader Version V03.01.42528 Note This device is replaced by the Cisco DCM 4-Port DVB-S/S2 Receiver Module. |
The Cisco StadiumVision solution supports the Cisco Unified IP Phone 7975G and 9971 models.
Table 9 lists the combinations of Cisco Unified Communications Manager (CUCM) and firmware for the Cisco Unified IP Phone 7975G that were tested for compatibility with Cisco StadiumVision Director Release 3.2.
8.6(2a)16 |
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Table 10 lists the combinations of Cisco Unified Communications Manager (CUCM) and firmware for the Cisco Unified IP Phone 9971 that were tested for compatibility with Cisco StadiumVision Director Release 3.2.
8.6(2a)17 |
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Note Although not all combinations have been tested, earlier maintenance versions of CUCM are also likely to work with Cisco StadiumVision Director Release 3.2. Avoid trying to use any major version other than 8.6 and 9.1. For example, any other major version such as 5.1 or 8.0 is not supported. CUCM 8.6 is required for IP phone localization support.
Table 11 provides information about the hardware and software for third-party commerce integration systems that have been tested with Cisco StadiumVision Director Release 3.2.
Table 12 provides information about the hardware and software for third-party media controller systems that have been tested to support the External Event Trigger feature in Cisco StadiumVision Director Release 3.2.
Custom Software Module
20
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Note To support the Crestron Room Media Controller with Cisco StadiumVision Director it requires that you work with a Crestron reseller to install the appropriate software on the QM-RMC.
Cisco StadiumVision Director supports a limited number of touch screen drivers for the Cisco DMP 4310G. To ensure compatibility of your devices, contact your Cisco Systems sales representative.
See the “Installation Notes” section and the “How to Enable a DMP for Touch Screen Control” task note for more information about how to configure this support.
This section describes the hardware products and software features that are not supported in Cisco StadiumVision Director Release 3.2.
The following hardware products are not supported in Cisco StadiumVision Director Release 3.2, and have been unsupported since Release 3.0:
Note For more information about the replacement products, see the “System Requirements for Cisco StadiumVision Director Release 3.2” section.
Table 13 provides a cumulative list of all of the software features and integration that are not supported in Cisco StadiumVision Director Release 3.2:
Note These release notes do not qualify any specific details about possible security issues for your Cisco StadiumVision network or products, and do not call attention to all possible relevant security information.
For the most up-to-date information about different levels of security information for Cisco Systems products, go to:
http://tools.cisco.com/security/center/home.x
This section describes new features, enhancements and changes in support or behavior in Cisco StadiumVision Director Release 3.2. It includes the following sections:
This section summarizes the Application Programming Interfaces (APIs) that are supported in Cisco StadiumVision Director Release 3.2. Any enhancements in Release 3.2 are identified.
Note All APIs in Cisco StadiumVision Director are made available by special agreement. Contact your Cisco Systems representative for more information.
Cisco StadiumVision Director Release 3.2 supports an HTTP-based Representational State Transfer (REST) API that a software or hardware contact closure source can use to trigger one or more actions by the Cisco StadiumVision Director software. For more information about support for external input triggers, see the Configuring Cisco StadiumVision Director for External Triggers guide.
Note If you want to control external triggers from a software application, you can contact your Cisco Systems representative to obtain the Event Trigger API that is made available by special agreement. “TriggerSVD” is an example of a third-party demo application for the Event Trigger API on iOS (supporting Apple iTouch, iPhone, and iPad products) and is available as a free download from the iTunes store.
Cisco StadiumVision Director Release 3.2 supports the Media Planner Import API that is used to import external, third-party generated playlists. The API can be used to support automatic updates to an already imported playlist that has been placed in a script, or an external playlist can be manually imported.
The Media Planner API supports the following features:
The API automatically creates the playlist, which you can easily identify by an icon that tags it as an external playlist source (Figure 1).
Figure 1 External Playlists in Control Panel Content Screen
The playlist is populated with existing content in Cisco StadiumVision Director, and you are alerted to any missing content in the playlist by a red box around the external playlist icon on the Content screen. The missing content item is identified with a question mark. Once you import any missing content, it is automatically linked to the external playlist.
Current proof of play reporting is fully supported for external playlist sources and PoP tags are automatically created for specified sponsor IDs. Any missing content is not included in the PoP report.
Beginning in Cisco StadiumVision Director Release 3.2, an API is introduced to support integration of Point of Sale (POS) vendor data for use in the External Content Integration feature. This method of POS data integration provides a more flexible way of creating and updating menu boards using the Widgets tool independent of the legacy DMB application.
The DMB application currently supports a more tightly-coupled integration with Micros and Quest POS vendors that allows for dynamic content updates along with support of in-suite ordering capabilities. The POS API does not support in-suite ordering, but would allow for more open integration of POS data from other POS vendors that can conform to the XML schema supported by Cisco StadiumVision Director.
Cisco StadiumVision Director Release 3.2 supports the in-suite API, which allows querying as well as sending control information to Cisco StadiumVision Director.
The API album control capabilities for SSC include:
The API information capabilities include:
The API security capabilities include:
The API TV control capabilities include:
Cisco StadiumVision Director Release 3.2 provides additional content support in the following feature areas:
Beginning in Cisco StadiumVision Director Release 3.2, you can render simple HTML browser content (with some restrictions) on the Cisco DMP by including an external URL in a playlist and scheduling it in a script.
The content is not actually stored in the Cisco StadiumVision Director content repository (CMS) and any changes to the content on the external site page are dynamically updated on the DMP when the script restarts.
Before you use the Basic HTML Pass-Through Support, consider the following restrictions:
To use this feature, go to the Control Panel Content screen and click the New External Content button to open a dialog box and specify a name and enter the URL after the http:// prompt.
The enhancements to the External Content Integration feature in Cisco StadiumVision Director Release 3.2 includes support for the following updates:
For more information on External Content Integration, see the Cisco StadiumVision Director External Content Integration Guide, Release 3.2.
Cisco StadiumVision Director Release 3.2 supports the following updates for Data Integration:
– Generic Data Source — Database source type
Supports automatic translation of MySQL and SQLServer database formats to XML data in Cisco StadiumVision Director.
Allows any external POS data source that meets the XML schema requirements of the Cisco StadiumVision Director POS API to be ingested for use in the External Content Integration feature.
Allows POS data from stores that have been configured in Cisco StadiumVision Director to be made available as a data source to be used and modified in the Widgets tool.
Allows the default menu theme data from the Cisco StadiumVision Director DMB application to be made available as a data source so that this DMB theme content can be used and modified in the Widgets tool.
For details about the default menu themes in the DMB application, see the “Appendix A: DMB Default Menu Theme Reference” module in the Cisco StadiumVision Director Dynamic Menu Board and Stores Configuration Guide, Release 3.0 and Later Releases.
Cisco StadiumVision Director Release 3.2 supports the following updates in the Widgets tool:
Only the Arial font is available by default.
Custom fonts are made available for selection in the Widgets tool by uploading additional fonts to Cisco StadiumVision Director using the Software Manager. TrueType (.ttf) and OpenType (.otf) fonts are supported. For more information about how to install custom fonts, see the Cisco StadiumVision Director Software Installation and Upgrade Guide, Release 3.2.
The List component can be used to create tables by grouping individual list components side-by-side either vertically or horizontally. The default format for the List component is a horizontal row of two cells. By changing the orientation to a vertical layout, the component becomes a single column of cells. Each component can be rendered as text or graphics.
The Data Pull component is a special component that is only needed in a widget for certain data sources larger than 16 KB and whose data does not need more immediate synchronization across large numbers of (100-200) DMPs (such as for menu board data).
The Data Pull component changes how the data source is processed by Cisco StadiumVision Director by pulling the data feed and sending it to the Flash template, which overcomes the 16 KB multicast packet size normally pushed to the DMP.
For more information on the Widgets tool enhancements in Release 3.2, see the Cisco StadiumVision Director External Content Integration Guide, Release 3.2.
Cisco StadiumVision Director Release 3.2 allows you to filter content by selecting multiple tags in the Control Panel Content screen.
Note Cisco StadiumVision Director Release 3.2 supports internationalization and localization for the Cisco DMP 4310G only and the Cisco Unified IP Phone 7975G and IP Phone 9971.
Internationalization (known as i18n) support refers to the software infrastructure that is designed to accommodate multiple language translations (localization) without requiring additional engineering changes to that software.
The Cisco StadiumVision Director Release 3.2 software supports i18n for the following general areas of the solution:
Localization (known as L10n) refers to the implementation of the specific regional language translation support within a software interface that has been designed for i18n.
In Cisco StadiumVision Director Release 3.2.0-489 English is the default language for the Cisco StadiumVision solution.
Note Certain locales are not supported in Release 3.2, such as right-to-left languages.
Beginning in Cisco StadiumVision Director Release 3.2, you now have increased flexibility to upload and install only the specific language(s) that you want to support through the independent installation of Language Packs as they become available for the release. The upload and installation of the language packs is performed using the new Software Manager from the Cisco StadiumVision Director main menu.
In prior Cisco StadiumVision Director releases, localization upgrades included automatic installation of all supported languages bundled as part of a service pack which no longer applies to language support in Release 3.2.
For more information about how to install language packs, see the Cisco StadiumVision Director Software Installation and Upgrade Guide, Release 3.2.
Available versions of translated end-user documents for Cisco StadiumVision Director can be found at:
http://www.cisco.com/c/en/us/support/video/stadiumvision/tsd-products-support-translated-end-user-guides-list.html
In Cisco StadiumVision Director Release 3.2, the original Multicast Optimization introduced in Release 3.1 is replaced by Per-Script Multicast Optimization (for up to 20 different scripts) to reduce the number of multicast messages that each DMP must process.
Per-Script Multicast Optimization is designed to reduce the load on DMPs when the following conditions are present in Cisco StadiumVision Director:
The scripts can be running across multiple venues, scripts running in a single venue, or running in systems without Cisco StadiumVision Director Remote servers.
Table 14 provides a summary of the two different multicast optimization features supported in Cisco StadiumVision Director.
Multicast Optimization21 |
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Per Script |
21.For information about per-site multicast optimization in Cisco StadiumVision Director Release 3.1, see the “Multicast Optimization for Remote Venues” topic in the “Configuring Cisco StadiumVision Director for Multiple Venue Support” module of the Cisco StadiumVision Director Server Administration Guide, Release 3.1. |
To use Per-Script Multicast Optimization in your Cisco StadiumVision venue for systems upgraded from Release 3.1, you must enable it by setting the “transport.dynamic.enable” registry key to “true” in the Management Dashboard. You also must ensure that all of the multicast port ranges for the feature and in your Cisco StadiumVision network are compatible and non-conflicting.
For more information, see the “Configuring Multicast Ports for Cisco StadiumVision Director” section in the “Configuring the Cisco StadiumVision Director Server System Settings” module of the Cisco StadiumVision Director Server Administration Guide, Release 3.2.
As a series of content items transition in a playlist (such as advertisements in Region 2 of a standard 3-region L-wrap template), there will be some variance in the appearance of each content item on the DMP displays where that content is presented. Each content item will generally appear on all corresponding DMP displays within about one second of each playlist item transition.
However, the amount of time that it takes for all displays in your venue to show the same content item within a playlist might exceed a one-second duration based on the following venue conditions: Network infrastructure, number of regions on the display, number of content items in the playlist, and the playlist duration.
In Cisco StadiumVision Director Release 3.2, the mechanism supported for sourcing clocking on the DMPs has been replaced by use of the Network Time Protocol (NTP) to improve the synchronization of playlists across multiple DMPs. Therefore, NTP must be configured on the Cisco StadiumVision Director server and the DMPs. For more information, see the “Configuring NTP on Cisco StadiumVision Servers and DMPs” topic in the “Configuring the Cisco StadiumVision Director Server Settings” module of the Cisco StadiumVision Director Server Administration Guide, Release 3.2.
Note The playlist synchronization improvement is optimal for playlists consisting of only static images, and uniform duration of content items in the playlist. Some benefits for video playlists also can be seen if the video is not looping and the actual duration of the video is used.
Using NTP does not universally solve synchronization issues. The improvement in cross-DMP synchronization has the following limitations:
Beginning in Cisco StadiumVision Director Release 3.2, you can configure the Real-Time Transport Protocol (RTP) and User Datagram Protocol (UDP) option for multicast feeds on the Channels screen in Control Panel Setup (Figure 2).
Figure 2 Protocol Option on Channels Screen
The following enhancement has been made for Cisco StadiumVision Director server administration:
Beginning in Cisco StadiumVision Director Release 3.2, a new method of managing software is available from the Cisco StadiumVision Director and Cisco StadiumVision Director Remote main menu. After you download the necessary files to the computer where you run the Cisco StadiumVision Director software, you can use the Software Manager to run the following types of software activity on the Cisco StadiumVision Director and remote servers:
The legacy method of performing an ISO upgrade using the Text Utility Interface (TUI) remains available in Release 3.2.
Language support is no longer bundled with a service pack in Release 3.2. Individual language support can be installed independently.
Arial is the only default font made available in the Widgets tool for the External Content Integration feature. You can install additional fonts using the Software Manager. For more information about custom font support for screen layouts, see the “Widgets Tool Enhancements” section.
For more information about how to use the Software Manager, see the Cisco StadiumVision Director Software Installation and Upgrade Guide, Release 3.2.
In Cisco StadiumVision Director and Cisco StadiumVision Director Remote Release 3.2, the following TUI enhancements were made.
For general information about the TUI, see the “Cisco StadiumVision Director Text Utility Interface” module in the Cisco StadiumVision Director Server Administration Guide, Release 3.2.
Cisco StadiumVision Director TUI Updates in Release 3.2.0-489
In Cisco StadiumVision Director, the NTP sub-menu was added to the Troubleshooting menu, with the following options:
For more information about NTP configuration and troubleshooting, see the “Configuring the Cisco StadiumVision Director Server Settings” module in the Cisco StadiumVision Director Server Administration Guide, Release 3.2.
Cisco StadiumVision Director Remote TUI Updates in Release 3.2.0-82
The “Change admin password” option was added to the System Accounts menu.
For more information, see the “Configuring Cisco StadiumVision Director Remote Servers” module in the Cisco StadiumVision Director Server Administration Guide, Release 3.2.
The following general areas of the Cisco StadiumVision Director user interface (UI) have been changed in Cisco StadiumVision Director Release 3.2:
New External Content button added to specify the URL for a pass-through HTML content source.
The template list has the following enhancements:
There are alignment guides on the template canvas.
The Region list has the following enhancements:
Note If you do not correct an affected script to use available template regions and try to edit/save the script while it still references a removed template region, you will receive the following “Error in server communication” warning dialog and the script cannot be saved.
This section includes the following installation information:
To maintain software licensing compliance, Cisco StadiumVision Director servers must be installed in the following manner:
For information about installing a fresh ISO image on a Platform 3 server, see the Cisco StadiumVision Director Software Installation and Upgrade Guide, Release 3.2.
Beginning in Cisco StadiumVision Director Remote Release 3.2, new installations of the software are deployed using an OVF and installing a full ISO.
For more information about installation files and upgrade paths, see the “Important Migration and Upgrade Notes” section.
For more information about installing Cisco StadiumVision Director Remote, see the Cisco StadiumVision Director Remote Installation and Upgrade Guide, Release 3.2.
Platform 2 (SV-DIRECTOR-K9 or SV-PLATFORM2=) of the Cisco StadiumVision Director server requires installation of the Unified Computing System (UCS) Server Firmware Version 1.4(2) or later to avoid problems powering off the server hardware.
You can verify the firmware version installed on Platform 2 of the Cisco StadiumVision Director server by running a Basic System State Report from the Cisco StadiumVision Director main menu.
Note BIOS firmware version 1.4.1 is the compatible version packaged with CIMC firmware version 1.4.2.
In the OS Information section of the Basic System State Report, look for “BIOS Information” and “Version” below the “Handle 0x00005, DMI type 0, 24 bytes” line, as shown in the following example.
If your version is less than “1.4.1,” then an upgrade is needed:
Tip If the vendor information in this section is Intel Corporation, and the version begins with “S5000,” then this is not a Platform 2 server, but rather a Cisco ADE 2140 Series server. This BIOS upgrade process does not apply to the Cisco ADE 2140 Series server.
For more detailed information about verifying the BIOS firmware and instructions about how to upgrade, see the “Upgrading the CIMC and BIOS Firmware on a Cisco StadiumVision Director Platform 2 Server” module of the Cisco StadiumVision Director Software Installation and Upgrade Guide, Release 3.0.
In this document, the following terminology is used to qualify changes to your Cisco StadiumVision hardware and software environment:
Consider the following important changes that are implemented in Cisco StadiumVision Director Release 3.2 for upgrades to existing Cisco StadiumVision Director sites:
For Release 3.2, migration means moving an existing Cisco StadiumVision Director Release 3.1 platform to a new hardware platform in a virtual environment. Brand new installations of Cisco StadiumVision Director Release 3.2 on new platforms in a virtual environment are not considered a migration and are supported.
Note Localization support is introduced through the installation of language packs as they become available.
Table 15 lists the latest supported upgrade paths for Cisco StadiumVision Director Release 3.2.
Table 16 lists the supported upgrade paths for Cisco StadiumVision Director Remote Release 3.2:
Cisco StadiumVision Director Release 3.2 software is available in different types of files based on the installation or upgrade environment and product.
ISO files are packaged images that are available in two versions:
Note ISO upgrade images are available for both Cisco StadiumVision Director and Cisco StadiumVision Director Remote software.
For new installations, the Cisco StadiumVision Director Remote software is delivered as a.zip file (SV-REMOTE_FULL_TEMPLATE_3.2.0-XXX-Y.x86_64.zip) that contains an Open Virtualization Format (OVF) template and full ISO to be installed with a VMware virtual host.
Note You are eligible to obtain information about how to access the Cisco StadiumVision Director full ISO file, language packs, or Cisco StadiumVision Director Remote OVF zip file after you have purchased the proper licensing. Contact Cisco Technical Support for information about how to download these files.
If you have a Cisco CCO account and a contract for software download, you can download the Cisco StadiumVision Director upgrade files on the Cisco.com software download site at:
http://www.cisco.com/cisco/software/navigator.html?mdfid=283479662&i=rm
Upgrades to Cisco StadiumVision Director and Cisco StadiumVision Director Remote software are made available using the new Software Manager once you have installed Release 3.2. For more information, see the “Software Manager” section. As an alternative, the legacy ISO upgrade utility is still available from the TUI.
For Cisco StadiumVision Director, there are two upgrade environments for Release 3.2, which have different upgrade requirements:
This requires you to upgrade DMP firmware and perform the ISO upgrade using the legacy ISO upgrade utility from the TUI.
This environment generally requires that you only perform an ISO software upgrade. You can use the new Software Manager to perform the upgrade.
For more details about upgrading the Cisco StadiumVision Director software for your environment, see the Cisco StadiumVision Director Software Installation and Upgrade Guide, Release 3.2.
For more details about upgrading the Cisco StadiumVision Director Remote software for your environment, see the Cisco StadiumVision Director Remote Installation and Upgrade Guide, Release 3.2.
A VLAN compliance check for DMPs is supported in Cisco StadiumVision Director Release 3.2. After you upgrade to release 3.2, you need to go to the Management Dashboard and change the Assigned VLAN property under Global DMP Settings for the 4310 v5.x.x settings according to your DMP VLAN configuration as follows:
Note The default Assigned VLAN property value is $svd_ignore.
The value in the Assigned VLAN property in the Management Dashboard settings for the DMP 4310s is checked against the value being sent by the DMP, unless you have configured $svd_ignore.
Figure 3 shows how to configure the Assigned VLAN property under the 4310 v5.x.x Settings for DMPs that are not located on the same VLAN using the “$svd_ignore” string.
Figure 3 Assigned VLAN Property Configuration for DMPs
When using Cisco StadiumVision Director Release 3.2, be aware of the following limitations and restrictions:
Note If auto-registration is enabled and a new DMP is detected, then Cisco StadiumVision Director initiates staging and always uses 50 as the maximum value. In this case, the stagingThreadNum registry setting is ignored and remains unchanged.
– Single video loop—You can configure a playlist to loop continuously when you have a playlist with a single video content item set for a duration of zero, with the playlist duration also set to zero.
– Single non-video loop—You can configure a playlist to loop continuously when you have a playlist with a single non-video content item by setting the item duration to -1, and setting the playlist duration to a number greater than or equal to zero.
– All playlists will loop their content (for example, once the last item plays, the playlist restarts with the first item) unless a duration of zero is configured on the first playlist item.
– To run a playlist one time, you can specify a duration of zero for the last item in the playlist. There is different behavior if the last item is a non-video item versus a video. If the last item has zero duration, and once the rest of the playlist items run, then if the last item is a non-video item, it continuously plays for the duration of the state. If the last item is a video, the video plays one time followed by a black screen for the duration of the state.
– If a change is made to a playlist and the playlist is currently being displayed, it is possible that items in the playlist that are past an item in the playlist with a duration of zero, could get displayed and the playlist continues until the item with zero duration is reached again.
This section includes other important information about the Cisco StadiumVision solution that you should know for optimal operation.
To avoid unexpected behavior and maintain normal operation of your devices, it is highly recommended that you perform a soft reboot of all of the DMPs in your system each week. You can reboot DMPs manually or configure a periodic task to run automatically.
Note Before you perform a reboot, be sure that there are not any active scripts running.
For more information see the “ How to Configure the Reboot DMP System Task From the Management Dashboard ” task note.
Table 17 lists the defects that are resolved in Cisco StadiumVision Director Release 3.2.0-520 (SP2).
All defects that are documented as open in Release 3.2.0-518, and that are not identified as resolved in Release 3.2.0-520, remain open in Release 3.2.0-520 (SP2).
Some time on 5/5/2015, the ability to load the Cisco StadiumVision Director Control Panel was reported from the field and also reproduced in the Cisco lab. The Control Panel will start to load but will remain at 0% on screen. Before 5/5/2015 there were no issues in loading Control Panel.
A certificate in the Adobe library expired without announcement to the development community causing applications that utilize the Adobe library to cease operating on or after 5/6/2015. Adobe has since provided updated versions of their libraries with updated certificates.
Upgrade your system to the latest Cisco StadiumVision Director Release 4.0 version.
Temporary Workaround (Until upgrade to Release 4.0 is completed)
Use Mozilla Firefox to access Cisco StadiumVision Director once you have completed the workaround steps below. You may have to complete the steps daily.
Complete the following steps to reset the Mozilla Firefox browser:
1. Do the following based on your computer model:
– On a PC, clear the browser cache from Control Panel > Flash Player Settings Manager.
– On a Mac, clear the browser cache from System Preference > Flash Player.
2. Select the Storage tab, click Delete All.
4. Select the Advanced tab, under Browsing Data and Setting, click Delete All.
5. Go to the following URL using a Firefox browser on your PC or Mac:
http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager03.html
6. Uncheck “Store common Flash components to reduce download times”.
8. Close all Firefox sessions and verify that all sessions are closed.
All defects that are documented as open in Release 3.2.0-489, and that are not identified as resolved in Release 3.2.0-518, remain open in Release 3.2.0-518 Service Pack 1. See also “Open Defects in Cisco StadiumVision Director Release 3.2.0-489” section.
Symptom Manual Content Staging on Selected (individual) DMPs is not Available on 3.2 sp1 (build 518).
Conditions On the manual staging tab, you cannot select individual DMPs for content staging. When you attempt to select individual DMPs the list of DMPs is blank and none can be selected or staged.
Note Manually staging the Flash Template to individual DMPs is working. This defect only applies to manually staging Content to individual DMPs.
Table 19 lists the defects that are resolved in Cisco StadiumVision Director Release 3.2.0-518.
This section lists the defects that are open in Cisco StadiumVision Director Release 3.2.0-489. These defects are open in addition to those defects open in Release 3.1.0-797 that are not yet resolved.
The purpose of these caveats is to summarize the known and postponed localization issues that remain open in Cisco StadiumVision Director Release 3.2.0-489. These are informational caveats.
CSCuo34069—L10n: Localization defect summary for 3.2.0-GA release.
CSCuh34357—L10n: Localization defect summary for 3.1.0-SP1 release.
CSCuc60327—L10n: Localization defect summary for 3.0.0-SP1 release.
CSCtx35299—L10n: Spanish localization defect summary for 2.4.0-SP1 release.
Symptom User cannot select any of the regions on the list of regions until the template is saved at least once.
Conditions The following steps recreate the conditions when this defect occurs:
1. Log into Cisco StadiumVision Director and go to Control Panel > Setup > Templates.
4. Attempt to select the regions you created by clicking on the entries on the list of regions on the right.
Symptom The PostgreSQL database is not retrieved.
Conditions The following steps recreate the conditions when this defect occurs:
1. Log into Cisco StadiumVision Director and go to Control Panel > Data Integration.
2. Create a PostgreSQL data source and save it.
3. Notice the schema is automatically picked up and displayed in the “mapping” tab.
4. Click and drag over some field mappings.
5. Deploy the data source and restart the application from the Management Dashboard.
Symptom Two MySQL data sources stop getting data.
Conditions The following steps recreate the conditions when this defect occurs:
1. Log into Cisco StadiumVision Director and go to Control Panel > Data Integration.
2. Create two database data sources for MySQL databases.
3. Verify that the data sources are getting data.
4. Create a data source for SQLServer.
Symptom If the table schema changes in the source database Cisco StadiumVision Director will not automatically pick up the schema change.
Workaround For Cisco StadiumVision Director to pick up the schema change, the “Table Name” parameter for the data source has to be modified and saved. Change the table name to something else, save the change, change the table name back, then save.
Symptom If the HTTPS server uses an unsigned SSL certificate the data retrieval will fail.
Conditions The following steps recreate the conditions when this defect occurs:
1. Log into Cisco StadiumVision Director and go to Control Panel > Data Integration.
2. Create a data source for an HTTPS source.
Workaround The HTTPS server where data is being retrieved needs to have a signed SSL certificate.
Symptom The Flash template needs to be fully loaded before issuing RS-232 / RS-232 commands to a television screen attached to the DMP, or the commands may not be sent. The initial RS-232 command from Cisco StadiumVision Director to the DMP might be delayed by as much as +/- 15 seconds. Thus, if the customer creates a set of sequential states where state #1 is less than 20 seconds, the first command (i.e. "TV On") could be transmitted after the second command.
Workaround Create a blank state (120+ seconds) and set the initial RS-232 command to 20 seconds.
Symptom Sometimes live content addition/deletion/replacement (while a script is running) causes something like a flickering effect of the content on the displays for 30 seconds to a minute, and then it goes back to normal. The flickering effect can be described as the DMPs switching back and forth between two images in rapid succession on the display. This happens only from time to time and is not reproducible at will.
Conditions The following steps recreate the conditions when this defect occurs:
1. Make sure a script is running full screen non-video template that has static images as playlists, and a script state with that particular playlist is playing on the TV's.
2. Go into the playlist mentioned in Step 1 and start dragging and dropping new static images from Content tab. Select yes and Force options to the warnings so the new content is pushed while the script is running.
3. Observer the TV display to see if the flickering is happening.
Symptom When the customer adds a channel numbered zero, sometimes the channel guide will no longer display in Cisco StadiumVision Director Control Panel UI.
Symptom If a non-admin user have permission to a DMB theme in liferay and that user gets deleted from the Cisco StadiumVision Director side, that particular DMB theme can never be assigned to any other users.
Conditions The following steps recreate the conditions when this defect occurs:
1. Log into Cisco StadiumVision Director as an administrator.
2. Click on the DMB button from the Main Menu to go to the liferay portal. Select a theme and click the manage user access button to assign the permission to a concessionaire user.
3. Sign out the as admin and login as the concessionaire user that you just assigned permission to.
4. Click on the DMB button once you login to Cisco StadiumVision Director. You can see that the concessionaire user can see and have access to the DMB from Step 2.
5. Logout and log back in as admin user.
6. Now delete the concessionaire user and create another concessionaire user.
7. Click on the DMB button to go into Liferay, still signed in as admin.
8. Assign permission of the same DMB theme to the newly created concessionaire user.
9. Repeat steps 3 & 4. You can see that this time the new concessionaire user does not have access to the DMB themes assigned to him in step 8.
In tomcat logs you will see a similar error to the following:
The deletion of user on Cisco StadiumVision Director side is not propagated to the liferay database thus making all the themes that user was associated with unassignable to any other users in the future.
Workaround Workaround is to duplicate the theme and assign permission to the duplicated theme.
Symptom For all 5.4+ firmware, the DMP no longer displays a progress bar on the screen during an upgrade. The screen is blank, making it difficult to tell if the upgrade is in process or there are possibly other DMP issues.
Conditions The following steps recreate the conditions when this defect occurs:
1. Using either the Management Dashboard or the DMP web UI select a different firmware than the one currently in use by the DMP.
Symptom DMP-4310 can be crashed by rapidly cycling through states during an event. This is due to rapid-fire UI state changes, and this is not to be confused with CSCum25342 (DMP memory exhaustion in Flash template, after X number of state changes.)
The EDO will usually complain that a DMP rebooted, restarted flash, or showed a “black screen” and if this bug is responsible for it, the logs will reveal that customers experiencing this issue have been firing off a half dozen or more state changes against the same script ID anywhere from 1-15 seconds apart.
(It is OK to rapidly fire off a batch of state changes for multiple script IDs.)
This defect must not be presumed to be responsible for any support cases matching those symptoms unless there is 100% positive diagnosis from the Cisco StadiumVision Director logs as shown below.
Workaround Do not perform state changes in rapid succession. There should be a minimum of 60 seconds between state changes.
Symptom Cisco StadiumVision Director username(s) created with liferay service down (or defunct) will not be able to log into the liferay service or DMB. An NPE (Null Pointer Exception) error occurs upon login because the user is created in Cisco StadiumVision Director but not in Liferay. The following error might be seen:
Attempts to recreate or reuse the username after encountering this are unsuccessful. For example, if you create a user named “myuser” and then delete the user named “myuser” in the Cisco StadiumVision Director Control Panel. The account (myuser) seems to remain in Liferay and you can find it in Control Panel > Roles > (ROLE_NAME) > Assign Members. If you recreate “myuser” in Cisco StadiumVision Director it will still be subject to NPE errors upon login to the DMB.
Workaround There is no workaround. You must create a new username.
Symptom Liferay prompts you to log in, but you cannot access anything in Liferay, you cannot log in with your Cisco StadiumVision Director username/password, and you are not prompted to agree to terms and conditions or set a security question.
Conditions The following steps recreate the conditions when this defect occurs:
1. Log into Cisco StadiumVision Director as an administrator.
2. Create a new user named “something_dmb” and assign the concessionaire role.
3. Log out, clear cache, and attempt to use DMB.
Note This defect also applies to admin users with underscores in the username and appears in Release 3.1.0-797 (SP2).
Workaround Do not define usernames with underscores “_” with a Dynamic Menu Board or for admin users.
Symptom The Cisco StadiumVision Director login page at /var/www/cgi-bin/login.cgi automatically redirects to http://$host (derived from $host = Sys::HostIP->ip;) upon login, which is a problem if the customer wants to use an internal DNS name to access Cisco StadiumVision Director.
The user is prompted to double authenticate. Once when arriving at http://, and then a second time when the login.cgi page performs a meta refresh to http://$host (IP address) after successfully logging in. In SR 628894557, the customer has requested for this redirect to be aware of the actual URL requested in the session.
Additionally this second login prompt can be circumvented by repasting http:// into the browser, and if this occurs, that instance of login.cgi and a child process " (curl -fb JSESSIONID=$JSESSIONID http://127.0.0.1:8080/StadiumVision/springmvc/getApplConfiguration.do 2> /dev/null | grep userRole | xargs echo) " never closes. If you bypass login.cgi several times in this fashion the Cisco StadiumVision Director login page will become unresponsive.
Symptom Cisco DMP 4310s seem not to recover after DCM failover has been performed (sometimes 2-3 failovers are needed, causing some packet loss). The DMP keeps showing video issues (blocking/freezing) after the packet loss/bursty traffic, and it does not recover from it.
Workaround Go to Management Dashboard > SV Director Configuration > System Configuration > Global DMP Settings > 4310 v5.x.x Settings. Change the init.PacketLossContinuty property value from 0 to 1.
Table 19 lists the defects that are resolved in Cisco StadiumVision Director Release 3.2.0-489.
For more information about Cisco StadiumVision hardware and software installation, configuration, and operation, see the Cisco StadiumVision documentation available on Cisco.com at: http://www.cisco.com/en/US/products/ps11274/tsd_products_support_series_home.html
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
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