Installation

Power On and Initial Setup

Before You Begin

Ensure that the BE6000 server has been rack mounted, connected to a power supply, connected to the data network, and a monitor and keyboard is connected to the server, as described in the Quick Start Guide.

Procedure
    Step 1   Verify that the monitor and keyboard are connected to the console port as shown in the figure below.
    Step 2   Verify that power is connected and the LED status is as shown in the figure below.
    Figure 1. Power On, Console Port, and LED Status . The power button LED (2) is orange, and the five LEDs between the console port (1) and power button are green. If not, check the electrical and network connections.



    Step 3   Power on the monitor.
    Step 4   Push the power button (Figure 1) and verify that the power button LED the disk LED disk drive change to green.
    Step 5   Watch the boot process on the monitor.
    Step 6   (Optional) Press F8 to enter the CIMC configuration dialog to configure the management interface IP address and then exit.

    The Cisco Integrated Management Controller (CIMC) is the management interface for the C-Series Servers. CIMC runs within the server, allowing remote administration, configuration, and monitoring of the server via web or SSH command line access.

    Step 7   (Optional) If using CIMC for console access, browse to the IP address that you configured, and use the default username admin and password password. The CIMC screen is shown in Figure 2. Navigate the CIMC for various tasks, such as Locater LED, and KVM Console as marked in Figure 3.
    Figure 2. Cisco Integrated Management Controller

    Step 8   Wait until the ESXi loads and displays the configuration screen on the console.

    Customize ESXi Host for Remote Access

    Follow this procedure to customize the ESXi host (the VMware hypervisor) to enable remote access from your PC using the vSphere client.

    Procedure
      Step 1   When the hypervisor has booted, the ESXi Direct Console User Interface displays on the monitor as shown in the following figure.
      Figure 3. Console Screen After ESXi Loads.
      Note    For release 10.5(1) and later, you are notified about preinstalled applications.


      Step 2   Press F2 to enter the System Customization menu as shown in the following figure.
      Figure 4. ESXi System Customization Menu. The default username is root and password is password.

      Step 3   Choose Configure Password to change the password.
      Step 4   Assign a static IP address to ESXi. Enter the Configure Management Network menu, and follow the instructions on screen to change "IP Configuration" as shown in the figure below.
      Figure 5. Assign Static IP Address to ESXi Host

      Step 5   Connect your PC to the data network, and verify that you can browse to the ESXi IP address that you configured in the previous step. Verify the web page as shown in the figure below.
      Figure 6. ESXi Host

      Step 6   If not already installed on your PC, download and install the vSphere client. Internet access is required to download the vSphere client.

      Access and Configure ESXi Host

      Some Business Edition applications require the services of a valid NTP server. Follow these steps to access the ESXi host, configure NTP, configure fault tolerance for network interface cards (NICs) using the NIC teaming feature, view preinstalled applications, and browse the datastore to verify the preloaded collaboration application software.

      Procedure
        Step 1   Launch the vSphere client application and type the IP address of the ESXi host.
        Figure 7. Access ESXi Host Using vSphere Client

        Step 2   Use the login credentials that you previously configured during ESXi system customization.
        Step 3   (optional) The VMware license is not preinstalled, and you may be presented with a 60 day evaluation license warning. You may also receive this warning if you performed a factory reset to the UCS server. In these cases, follow these steps to apply the license. You may also verify the license status using these steps:
        1. Locate the envelope marked "Cisco VMware vSphere Hypervisor" in the shipping box.
        2. Locate the card titled "Right to Use Notification" in the envelope.
        3. Note the Master serial number, which is the license activation key.
        4. Navigate to Configuration > Software > Licensed Features, and click Edit.
        5. Select Assign a new license key to this host.
        6. Click Enter Key....
        7. Type in the Master serial number.
        8. Click OK to close configuration dialogs and apply the license.
        Figure 8. Configuring and Managing ESXi Host and Virtual Machine

        Note    Notice the preinstalled applications listed in the left pane of the following figure.
        Step 4   Add the NTP server:
        1. Navigate to Configuration > Software > Time Configuration.
        2. Click Properties to launch the Time Configuration screen.
        3. Update the Time Click Options... .
        4. Select NTP Settings.
        5. Click Add and type the IP address of NTP server.
        6. Click OK, and select General, select Start and stop with host, and click Start button, followed by click OK to close the configuration screens.
        Step 5   Configure fault tolerance by using the NIC teaming feature in VMware:
        1. Navigate to Configuration > Hardware > Networking.
        2. Click Properties for "Standard Switch: vSwitch0," as shown in the figure below.
        3. In the configuration screen vSwitch0 Properties, select the tab Network Adapters.
        4. Click Add… to add the NIC that is connected to data network.
        5. Follow the interactive configuration dialogs and close the configuration screens until you see two or more NICs are added to vSwitch0, as shown in the figure below.
        Note   

        By default, only one NIC is enabled in ESXi and identified as vmnic0.

        Note    If connecting teamed NICs to a Cisco switch channel-group, ensure that the NIC teaming load balancing policy is set to Route based on IP hash. For more information about this policy and other aspects of hypervisor networking for Cisco Collaboration applications, see Deploying Expressway with Business Edition at http:/​/​www.cisco.com/​c/​dam/​en/​us/​td/​docs/​voice_ip_comm/​cucm/​BE6000/​InstallationGuide/​10_01/​Deploying_​Expressway_​with_​Business_​Edition.pdf
        Figure 9. Fault Tolerance for Business Edition Network Connectivity

        The ESXi host is now ready for deploying virtual machines, which will host individual collaboration applications. Software for these applications are preloaded on the datastore of the Business Edition server.

        Step 6   Browse the datastore:
        1. Navigate to Configuration > Hardware > Storage.
        2. Click Datastore to list the datastores in the Business Edition server.
        3. Select a datastore, then right-click and select Browse Datastore as shown in the figure below.
        Figure 10. Browse Datastore to View Preloaded Collaboration Software, License, and Open Virtualization Archive Files

        Step 7   (Optional) Cisco recommends that you archive the OVA-ISO directory because, in the case of merchandise returned for troubleshooting, the new UCS server may have a blank datastore.
        What to Do Next

        Install virtual machines.

        Preloaded Files on Datastore

        Cisco Business Edition servers are shipped with selected Collaboration software, license files that are preloaded on the datastore. Consider the following points for a basic understanding of the preloaded file types:

        ISO

        An ISO file is a DVD image containing application install files.

        OVA

        Open Virtualization Archive (OVA) is used to package and distribute the virtual machine.

        Some OVA files may include a prepared disk that includes preinstalled software (for example, cpc-provisioning-9.5.0-245-small.ova ).

        Some OVA files do not have application software preinstalled. In this case, you must install the software using the ISO file that is provided on datastore (for example, cucm_9.1_vmv8_v1.7.ova and associated ISO file Bootable_UCSInstall_UCOS_9.1.2.10000-28.sgn.iso) .


        Note

        For preloaded files in the Export Restricted or Export Unrestricted software, see the relevant Release Note.

        Deploy Virtual Machines

        Follow this procedure to deploy virtual machines for applications that are listed in the preloaded files. For preloaded files in the Export Restricted or Export Unrestricted software, see the relevant Release Note here: http:/​/​www.cisco.com/​c/​en/​us/​support/​unified-communications/​business-edition-6000/​products-release-notes-list.html.

        The OVA template file defines the virtual machine for specific applications.

        Note the following:
        • OVAs are deployed in seconds, and a preinstalled OVA may take 10-15 minutes to deploy.
        • The figure below shows the view of vSphere client after deployment of various collaboration applications virtual machines. You can also see the time that is taken to deploy the last two virtual machines.
        • Figure 11. Deployed Virtual Machines for Applications Viewed in VSphere Client.

          The example in the figure below is for the High Density (HD) server model, which can host four collaboration applications plus Prime Collaboration Provisioning. The Medium Density (MD) server model of a Business Edition server can also host four collaboration applications plus Prime Collaboration Provisioning.




          Note
          In Release 10.5(1) and later, five applications are preinstalled. If you are deploying virtual machines using any of these five applications, you can skip the following procedure.
        Procedure
          Step 1   On the vSphere Client, navigate to File > Deploy OVF Template.

          The Deploy OVF Template screen is launched.

          Step 2   Browse and select the source OVA template file on your PC. For application and filename mapping, see the Release Note pertaining to Export Restricted software here: http:/​/​www.cisco.com/​c/​en/​us/​support/​unified-communications/​business-edition-6000/​products-release-notes-list.html.
          Step 3   Continue to click Next to accept license agreements and default values.
          Step 4   Configure your deployment:
          • For Cisco Unified Communications Manager, Cisco Unity Connection and IM and Presence Service, select 1000 Users.
          • For Cisco Unified Contact Center Express, select 100 Agents.
          • For Cisco Emergency Responder, select 12000 user node – C200 only from the drop-down menu.
          Step 5   Specify a meaningful name for the VM.
          What to Do Next

          After deploying all required virtual machines, install individual collaboration applications.

          Install Applications on Virtual Machines

          Follow this procedure to install and set up the applications on their designated virtual machines.

          The approximate time that is required for each application is as follows:

          • Cisco Unified Communications Manager: 60 minutes
          • Cisco Unity Connection: 60 minutes
          • Cisco Unified Communications Manager IM and Presence Service: 45 minutes
          • Cisco Prime Collaboration: 30 minutes
          • Cisco Unified Contact Center Express: 60 minutes
          • Cisco Emergency Responder: 45 minutes
          • Video Communication Server: 60 minutes
          • Cisco Paging Server: 15 minutes

          Note
          • Do not install Unified Communications Manager and Cisco Unity Connection simultaneously, because they use the same ISO image.
          • You can install multiple applications concurrently to save time.
          • In Release 10.5(1) and later, the time it takes to install preinstalled applications is approximately 20 minutes less.
          Procedure
            Step 1   Contact the data network administrator and make sure that you collect the network information that is described in "Preparation."
            Step 2   Plan the sequence of installing the applications to minimize the time that is required.
            Step 3   Using vSphere client, select an application’s virtual machine. The client changes the panel name to application name, and adds one more tab named "Getting Started". Right click to open the action menu as shown in the figure below.
            Figure 12. Select an Application VM to Edit Settings, Associate the ISO with the VM, Power On, and Take Any Other Administrative Action

            Step 4   For VMs that are deployed using blank OVA templates, you need to edit the settings of virtual machines to connect the ISO image of application software at power on. Note that Unified Communications Manager and Cisco Unity Connection use same ISO file (see the Preloaded files for Cisco Business Edition 6000 here: http:/​/​www.cisco.com/​c/​en/​us/​support/​unified-communications/​business-edition-6000/​products-release-notes-list.html).
            Figure 13. Edit Virtual Machine Settings to Connect ISO Image of Application Software

            1. In the Device Type section, select the Datastore ISO File radio button.
            2. Browse to the datastore and select the ISO file for the application.
            3. Make sure to check the box Connect at Power On as shown in the figure below.
            Step 5   Select Edit Settings from the right-click menu as shown in Figure 12. The Virtual Machines Properties editing screen appears, as shown in the Figure 13.
            1. Go to the following URL and generate the platformconfig.xml file: http:/​/​www.cisco.com/​web/​cuc_afg/​index.html.
            2. Using any freeware virtual floppy application, convert the platformconfig.xml file to *.flp image and copy this *.flp image to the Answer File Generator directory in the datastore.
            3. Make sure that the floppy drive settings are changed accordingly to pick up the *.flp file from the datastore.
              Figure 14. Edit Virtual Machine Settings to Connect Floppy Drive to Read Configuration Settings from FLP File

            Step 6   To begin installation of each application, follow these steps: Installation will continue automatically for the time listed in Step 2.
            1. Power on the virtual machine and open the console using the right-click menu shown in Figure 12.
            2. Follow the interactive installation procedure on console.
            3. Accept the defaults and provide the information that you collected in Step 1. Installation is complete and successful when you are able to do a successful login on console.
            • For Prime Collaboration, Installation starts after typing setup for the "localhost login:". After that, the installation script asks for network information and various credentials (passwords for admin, root, globaladmin) information. Installation continues for 30 minutes.
            • For a VCS server, installation starts after using first-time username password as admin and TANDBERG. Type y when asked "Run install wizard [n]:" and continue with interactive installation.
            Note   

            If you require detailed installation guidance, see the Installation Guide of the applications on the Cisco Business Edition 6000 Support Documents website, listed in "For More Information".

            What to Do Next

            After installing all required applications, access applications using a web browser and perform initial setup of some applications.

            Examples of Application Installation

            The following are steps to install Cisco Unified Communications Manager (a blank OVA) and Cisco Video Communications Server (a preinstalled OVA).


            Note
            If the application is preinstalled and the FLP file is copied in the Answer File Generator directory, as described in previous section, installation will happen automatically without installer intervention

            Install Cisco Unified Communications Manager

            Procedure
              Step 1   Power on and open the console of the virtual machine, as illustrated in Figure 12.
              Step 2   On the DVD Found window, select No for media check.
              Step 3   In the Product Deployment Selection window, select Cisco Unified Communications Manager, then select OK. Finally, select Yes in the next Proceed with Install window.
              Note    Enterprise License Manager is also deployed as part of this installation.
              Step 4   Perform the following steps:
              1. In the Platform Installation Wizard window, select Proceed.
              2. In the Apply Patch window, select No.
              3. In the Basic Install window, select Continue.
              4. Select Timezone in the next window followed by Auto Negotiation for Ethernet connection, and the default size for MTU.
              Step 5   Select No for DHCP.

              The Static Network Configuration window appears.

              Step 6   Enter the hostname, (such as CUCM), IP address, IP mask, and gateway address; then select OK. Select Yes for DNS Client, followed by entering DNS server information in next window.
              Step 7   The next two windows prompt you to set up administrative login information and organization information, followed by confirming whether the server is the first node; in most cases, select Yes.
              Step 8   In the next windows, select No for network connectivity test, and again provide the hostname, IP address and security password. Finally, provide a valid reachable NTP server.
              Step 9   The next two windows prompt you to set a security password and SMTP server information. Finally, application user information is required, followed by the last window Platform Configuration Confirmation. Select OK to continue the installation, which will last for approximately 60 minutes without any user interaction on the console. After you see the login prompt on the console, access the Unified Communications Manager IP address in a web browser.

              Install Cisco Video Communications Server

              Procedure
                Step 1   Power on and open the console of the virtual machine, as illustrated in Figure 12.
                Step 2   At the login prompt, enter admin for username and TANDBERG for the password.
                Step 3   At the Run Install Wizard prompt, type Y and press Enter.
                Step 4   To change password, type Y and press Enter, and at the prompt type the new password and click Enter.
                Step 5   The next series of prompts are for network information. Select the IP Protocol (the default is IPv4), provide the IP address, subnet mask, and default gateway address. Finally, select the ethernet speed of the LAN (the default is auto).
                Step 6   For the Run SSH (Secure shell) daemon, type Y and press Enter.
                Step 7   At the Restart Now prompt, type Y and press Enter.
                Step 8   After the system reboots, access the Cisco Video Communication Server in a web browser.