FDB FIPS HIFN and FlexConnect System Messages

This chapter contains the following topics:

FDB Messages

This section contains FDB subsystem (FDB) messages.

Error Message %FDB-0-MSGTAG001: Failed to Create fdb Task..

Explanation The system has failed to create an FDB task.

Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html . With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/ . If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do , or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message %FDB-3-MSGTAG002: Error retrieving file [chars].

Explanation An error has occurred when retrieving the file [chars].

Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html . With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/ . If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do , or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message %FDB-3-MSGTAG003: LIF: Unable to register for VLAN change callback.

Explanation The system is unable to register for a VLAN change callback.

Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html . With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/ . If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do , or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message %FDB-3-MSGTAG004: Error on call to osapiFsWrite routine on config file [chars].

Explanation An error has occurred on a call to the osapiFsWrite routine in the configuration file.

Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html . With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/ . If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do , or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message %FDB-3-MSGTAG005: fdb Task: Failed to create, exiting.....

Explanation The system has failed to create the FDB task and is now exiting.

Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html . With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/ . If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do , or contact your Cisco technical support representative and provide the representative with the information you have gathered.

FIPS Messages

This section contains Federal Information Processing Standards (FIPS) messages.

Error Message %FIPS-3-AP_ZEROIZATION_FAILED: Unable to zeroize the AP key. [chars].

Explanation FIPS requires a mechanism to zeroize a critical security parameter. An error occurred while trying to zeroize the AP secret.

Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html . With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/ . If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do , or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message %FIPS-3-LOADCONF_FAILED: Unable to load configuration.

Explanation The system has failed to load the FIPS configuration.

Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html . With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/ . If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do , or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message %FIPS-3-ZEROIZATION_FAILED: Unable to reset the system key. [chars].

Explanation FIPS requires a mechanism to reset a critical security parameter. An error occurred while trying to reset the system key.

Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html . With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/ . If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do , or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message %FIPS-3-ZEROIZE_AP_FAILED: Unable to reset the AP key. [chars].

Explanation The system is unable to reset the AP key.

Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html . With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/ . If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do , or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message %FIPS-3-ZEROIZE_CFM_SEND_FAILED: Unable to reset the AP key. [chars].

Explanation An error has occurred while trying to confirm an AP key reset.

Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html . With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/ . If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do , or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message %FIPS-3-ZEROIZE_REQ_SEND_FAILED: Unable to reset the AP key. [chars].

Explanation An error has occurred while trying to send a reset key request to the AP.

Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html . With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/ . If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do , or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message %FIPS-4-DUPLICATE_NDRNG_OUTPUT: Duplicate non-deterministic RNG output. Auto-seeding...

Explanation A FIPS continuous RNG test has failed. FIPS requires that two consecutive NDRNG blocks must not be the same.

Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html . With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/ . If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do , or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message %FIPS-4-DUPLICATE_RNG_OUTPUT: Duplicate FIPS 186-2 RNG output. Auto-seeding...

Explanation A FIPS continuous RNG test has failed. FIPS requires that two consecutive RNG blocks must not be the same.

Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html . With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/ . If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do , or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message %FIPS-4-PREREQMODE_SET_FAILED: Unable to set FIPS prerequisite mode because it is already [chars].

Explanation The FIPS prerequisite mode is already set.

Recommended Action No action is required.

Error Message %FIPS-4-RNGSEEDKEY_MATCHED: FIPS 186-2 Seed matches Seed Key. Auto-seeding...

Explanation FIPS requires that the RNG seed must not be the same as the RNG seed key.

Recommended Action No action is required.

Error Message %FIPS-6-AP_ZEROIZATION: AP key zeroization initiated.

Explanation FIPS requires a mechanism to zeroize a critical security parameter.

Recommended Action No action is required.

HIFN Messages

This section contains HIFN subsystem (HIFN) messages.

Error Message %HIFN-3-DHMAPMEM: error return [dec] while mapping DH structs

Explanation A call for mapping various structures for the public key and the private key has failed.

Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html . With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/ . If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do , or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message %HIFN-3-DHMEMOVERRUN: Memory overrun in DH parameter

Explanation An error has occurred when some tasks overwrite into DH structure memories. A memory overrun has occurred.

Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html . With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/ . If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do , or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message %HIFN-3-DHSYNCEXECFAIL: error return [dec] while execution of command

Explanation A call to execute a command on the security processor has returned a failure.

Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html . With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/ . If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do , or contact your Cisco technical support representative and provide the representative with the information you have gathered.

FlexConnect Messages

This section contains FlexConnect access point messages.

Error Message %FLEXCONNECT-3-MSGTAG001: Unable to write flexconnect configuration file.

Explanation The system is unable to write the FlexConnect configuration file.

Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html . With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/ . If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do , or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message %FLEXCONNECT-6-MSGTAG002: Configuration file version < 4.2.2.3

Explanation The configuration file is a version earlier than software release 4.2.2.3.

Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html . With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/ . If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do , or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Recommended Action