Actionable Incoming Call Alert
|
Controls whether the incoming call alert displays as a traditional pop-up alert or as an actionable alert. By default, the Actionable Incoming Call Alert feature is disabled.
Note
| If the Custom Line Filters feature is enabled, the Actionable Call Alert Feature applies only to the lines covered by the filters.
|
|
For more information, see Actionable Incoming Call Alert Configuration.
|
Agent Greeting
|
Allows an agent to create and update a prerecorded greeting
that plays at the beginning of a call, such as a customer call, before the
agent begins the conversation with the caller. The agent can prerecord a single
greeting or multiple ones as needed and create and update them.
When a customer calls, both callers hear the prerecorded
greeting. The agent can remain on mute until the greeting ends or answer the
call over the greeting.
All codecs supported for the phone are supported for Agent
Greeting calls.
To enable Agent Greeting in the Cisco Unified Communications
Manager Administration application, choose
,
locate the IP phone that you want to configure. Scroll to the Device Information
Layout pane and set Built In Bridge to On or Default.
If Built In Bridge is set to Default, in the Cisco Unified
Communications Manager Administration application, choose
and select the appropriate Server and
Service. Scroll to the Clusterwide Parameters (Device - Phone) pane and set
Builtin Bridge Enable to On.
|
For more information, see:
- Cisco
Unified Communications Manager Features and Services Guide, "Barge and
Privacy"
chapter
- Cisco
Unified Communications Manager System Guide, "Cisco Unified IP Phones"
chapter
|
Alert Calls
|
An Alert Call is a specific phone number that users considers important and want to be alerted when they receive a call from or dial a call to this number.
The Alert Calls feature allows users to view a list of all Alert Calls in chronological order (oldest to most recent) that are received on all of their phone lines. Users interact with this feature using a programmable line key, which makes it easier to view all of the Alert Calls that are received across their phone lines.
The Phone Button Template controls the display of the Alert Calls button.
|
For more information, see Cisco Unified Communications Manager Administration Guide.
|
All Calls
|
Allows a user to view a list, sorted in chronological order
(oldest first), of all active calls on all of the user phone lines.
|
For more information, see
Phone Button Template for All Calls.
|
All Calls, Shared Line, Calling and Called Display Interaction
|
Improves the user experience by presenting Barge, cBarge, and Conference calls as a single unified session.
|
No configuration required.
|
All Calls on Primary Line
|
Allows the primary line to assume the All Calls functionality. Moving the All Calls functionality to the Primary Line frees up the feature key for other dedicated tasks.
|
For more information, see Cisco Unified Communications Manager Administration Guide.
|
Anonymous Call Block
|
Allows a user to reject calls from anonymous callers.
|
For more information, see
"SIP Profile Configuration" chapter in the
Cisco Unified Communications Manager Administration
Guide.
|
Any Call Pickup
|
Allows users to pick up a redirected call via the CTI
application, on any line in their call pickup group, regardless of how the call
routed to the phone.
|
For more information, see the
"Call Pickup" chapter in Cisco Unified Communications Manager Features and
Services Guide.
|
Answer (oldest call)
|
Allows a user to answer the oldest call that is available on
all line appearances on the user phone, including Hold Reversion and Park
Reversion calls that are in an altering state.
|
No configuration required other than to make this a
programmable feature button.
|
Assisted Directed Call Park
|
Lets the end user press only one button to direct-park a call. Requires that you configure a BLF Directed Call Park button. Then, when the
user presses an idle BLF Directed Call Park feature button for an active call,
the active call is immediately parked at the Dpark slot that associates with the
Directed Call Park feature button.
|
For more information, see the
Cisco Unified Communications Manager Features and
Services Guide, "Configuring Directed Call Park" chapter.
|
Assured Services for SIP Lines
|
Offers users the following enhancements:
- A highly secure call flow for Cisco IP Phones and third-party telephones.
- The option to place priority calls and, if necessary, preempt lower-priority phone calls through the use of Multilevel Precedence and Preemption (MLPP) service and DSCP tagging.
- Support for Conference Factory on third-party phones.
This feature uses Transport Layer Security (TLS) and Secure Real-time Transport Security (SRTP) protocols to ensure security on Cisco and third-party phones.
The feature also introduces Early Offer and V.150 capability for Cisco and third-party phones.
|
For more information, see Assured Services for SIP Lines.
|
Audio-Only Lock Icon
|
Controls the display of the Security icons on the call.
When the Override BFCP Application Encryption Status parameter is enabled, the Security icon displays based on the status of the audio call only. When the audio stream is encrypted, the Lock icon displays, even if the video stream is unencrypted.
When the Override BFCP Application Encryption Status parameter is disabled, the Secure icon display depends on the setting of the Ignore BFCP Applications Encryption parameter. The Ignore BFCP Applications Encryption parameter controls the display of the Secure icon for the audio and video calls.
The default for the Override BFCP Application Encryption Status parameter is Disabled.
|
For more information, see the Cisco Unified Communications Manager documentation.
|
AutoAnswer
|
Connects incoming calls automatically after a ring or two.
AutoAnswer works with either the speakerphone or the
headset.
|
For more information, see "Directory Number Configuration" chapter in the
Cisco Unified Communications Manager Administration
Guide.
|
Auto Dial
|
Allows the phone user to choose from matching numbers in the
Placed Calls log while dialing. To place the call, the user can choose a number
from the Auto Dial list or continue to enter digits manually.
|
No configuration required.
|
Automatic Port Synchronization
|
When the Cisco Unified Communications Manager administrator
uses the Remote Port Configuration feature to set the speed and duplex function
of an IP Phone remotely, loss of packets can occur if one port is slower than
the other.
The Automatic Port Synchronization feature synchronizes the
ports to the lower speed among the two ports, which eliminates packet loss.
When automatic port synchronization is enabled, we recommend that both ports be
configured for autonegotiate. If one port is enabled for autonegotiate and the
other is at a fixed speed, the phone synchronizes to the fixed port speed.
Note
|
If both ports are configured for fixed speed, the
Automatic Port Synchronization feature is ineffective.
|
Note
|
The Remote Port Configuration and Automatic Port
Synchronization features are compatible only with IEEE 802.3AF Power of
Ethernet (PoE) switches. Switches that support only Cisco Inline Power are not
compatible. Enabling this feature on phones that are connected to these types
of switches could result in loss of connectivity to Cisco Unified
Communications Manager, if the phone is powered by PoE.
|
|
For more information, see
Set Up Automatic Port Synchronization.
|
Barge
|
Allows a user to join a nonprivate call on a shared phone
line. The feature adds a user to a call and converts the call into a conference,
allowing the user and other parties to access conference features.
Note
|
The Cisco Unified IP Phone can still use Barge when the
Built in Bridge Enable service parameter is set to off. To prevent a user from
using the Barge feature on the Cisco Unified IP Phone, you must disable Barge
in Feature Control Policy for the phone.
|
|
For more information, see:
- Cisco
Unified Communications Manager Administration Guide, "Cisco Unified IP
Phone Configuration" chapter
- Cisco
Unified Communications Manager System Guide, "Cisco Unified IP Phone"
chapter
- Cisco
Unified Communications Manager Features and Services Guide, "Barge and
Privacy" chapter
- Cisco
Unified Communications Manager Administration Guide, "Feature Control
Policy Configuration"
|
Bluetooth Profiles
|
Allows you to select the Bluetooth profiles for Cisco Unified
Phones 9951 and 9971. The two profiles are:
- Handsfree
- Human Interface
Device
|
For more information, see
Set up Bluetooth profiles and the
Cisco Unified Communications Manager Administration
Guide.
|
Block External to External Transfer
|
Prevents users from transferring an external call to another
external number.
|
For more information, see "External Call Transfer Restrictions" chapter in the
Cisco Unified Communications Manager Features and
Services Guide.
|
Busy Lamp Field (BLF)
|
Allows a user to monitor the call state of a directory number
that associates with a speed-dial button, call log, or directory listing on the
phone.
|
For more information, see
"Presence" chapter in the
Cisco Unified Communications Manager Features and
Services Guide.
|
Busy Lamp Field (BLF) Pickup
|
Provides enhancements to BLF speed dial. Allows you to
configure a Directory Number (DN) that a user can monitor for incoming calls.
When the DN receives an incoming call, the system alerts the monitoring user,
who can then pick up the call.
|
For more information, see "Call Pickup" chapter in the
Cisco Unified Communications Manager Features and
Services Guide.
|
Call Back
|
Provides users with an audio and visual alert on the phone
when a busy or unavailable party becomes available.
|
For more information, see:
- Cisco
Unified Communications Manager System Guide, "Cisco Unified IP Phone"
chapter
- Cisco
Unified Communications Manager Features and Services Guide, "Cisco Call
Back" chapter
|
Call Chaperone
|
Allows an authorized Call Chaperone user to supervise and
record a call.
Note
|
Control feature is configured. For more information, see the External Call Control entry in this table.
|
The Call Chaperone user intercepts and answers the call from
the calling party, manually creates a conference to the called party, and remains on
the conference to supervise and record the call. Cisco Unified IP Phones with
the Call Chaperone feature configured on them display a Record softkey. The
Call Chaperone user presses the Record softkey to record a call.
For chaperoned calls, an announcement plays or is spoken by
one of the participants at the start of the call. An announcement alerts later call
participants that the call is being recorded.
|
For more information, see the "External Call Control" chapter in
Cisco Unified Communications Manager Features and
Services Guide.
|
Call Display Restrictions
|
Determines the information that displays for calling or
connected lines, depending on the parties who are involved in the call.
|
For more information, see:
- Cisco
Unified Communications Manager Administration Guide, "Cisco Unified IP
Phone Configuration" chapter
- Cisco
Unified Communications Manager Features and Services Guide, "Call
Display Restrictions" chapter
|
Call Forward
|
Allows users to redirect incoming calls to another number.
Call forward options include Call Forward All, Call Forward Busy, Call Forward
No Answer, and Call Forward No Coverage.
Call forward options can be assigned on a per-line basis.
|
For more information, see:
- Cisco
Unified Communications Manager Administration Guide, "Directory Number
Configuration" chapter
- Cisco
Unified Communications Manager System Guide, "Cisco Unified IP Phone" chapter
- Customize User Options Web Page Display
|
Call Forward All Loop Breakout
|
Detects and prevents Call Forward All loops. When a Call
Forward All loop is detected, the Call Forward All configuration is ignored and
the call rings through.
|
For more information, see "Cisco Unified IP Phone"
chapter in the
Cisco Unified Communications Manager System Guide.
|
Call Forward All Loop Prevention
|
Prevents a user from configuring a Call Forward All
destination directly on the phone that creates a Call Forward All loop or that
creates a Call Forward All chain with more hops than the existing Forward
Maximum Hop Count service parameter allows.
|
For more information, see "Cisco Unified IP Phone"
chapter in the
Cisco Unified Communications Manager System Guide.
|
Call Forward Destination Override
|
Allows you to override Call Forward All (CFA) in cases where
the CFA target places a call to the CFA initiator. This feature allows the CFA
target to reach the CFA initiator for important calls. The override works
whether the CFA target phone number is internal or external.
|
For more information, see
"Understanding Directory Numbers" chapter in the
Cisco Unified Communications Manager System Guide.
|
Call Forward Notification
|
Allows you to configure the information that the user sees
upon receiving a forwarded call.
|
For more information, see
Call Forward Notification Setup.
|
Call History Display Enhancement
|
Displays only the call history of a selected line.
|
For more information, see Enable Call History Display Enhancement.
|
Call History for Shared Line
|
Allows the user to view shared line activity in the phone's call logs. This feature:
- Logs missed calls for a shared line
- Logs all answered and placed calls for a shared line
|
For more information, see Enable Call History for Shared Line.
|
Call Park
|
Allows users to park (temporarily store) a call and then
retrieve the call by using another phone in the Cisco Unified Communications
Manager system.
|
For more information, see
"Call Park and Directed Call Park" chapter in the
Cisco Unified Communications Manager Features and
Services Guide.
|
Call Pickup
|
Allows a user to answer a call that is ringing on
another phone in the pickup group by redirecting the call. You can configure the Call Pickup
feature to allow a user to answer a call that is ringing:
- On another phone within the pickup group.
- On a particular directory number.
- On a directory number
in another group.
- On a phone in another group that is associated with their
own group.
You can configure the phone to allows a user to use one-touch
pickup functionality for call pickup features.
You can configure audio and visual alerts for the primary line
on the phone. These alerts notify the users that a call is ringing in the
pickup group.
|
For more information, see
"Call Pickup" chapter in the
Cisco Unified Communications Manager Features and
Services Guide.
|
Call Recording
|
Allows a supervisor to record an active call. The user might
hear a recording audible alert tone during a call when it is being recorded.
When a call is secured, the security status of the call displays as a lock icon on Cisco Unified IP Phones. The connected parties
might also hear an audible alert tone that indicates the call is secured and is
being recorded.
The Intercom feature is disabled when a call is being
monitored or recorded.
When an active call is being monitored or recorded, you can
receive or place intercom calls; however, if you place an intercom call, the
active call is put on hold, which causes the recording session to terminate and
the monitoring session to suspend. To resume the monitoring session, the party
whose call is being monitored must resume the call.
|
For more information, see
the "Monitoring and Recording" chapter in
the Cisco Unified Communications Manager Features and
Services Guide.
|
Call Waiting
|
Indicates (and allows users to answer) an incoming call that
rings while on another call. Displays incoming call information on the phone
screen.
|
For more information, see
"Understanding Directory Numbers" chapter in the
Cisco Unified Communications Manager System Guide.
|
Caller ID
|
Displays caller identification, such as a phone number, name,
or other descriptive text, on the phone screen.
|
For more information, see:
- Cisco
Unified Communications Manager Administration Guide, "Cisco Unified IP
Phone Configuration" chapter
- Cisco
Unified Communications Manager System Guide, "Understanding Route Plans"
chapter
- Cisco
Unified Communications Manager Features and Services Guide, "Call
Display Restrictions" chapter
- Cisco
Unified Communications Manager Administration Guide, "Directory Number
Configuration"
chapter
|
Caller ID Blocking
|
Allows a user to block their phone number or e-mail address
from phones that have caller identification enabled.
|
For more information, see:
- Cisco
Unified Communications Manager System Guide, "Understanding Route Plans"
chapter
- Cisco
Unified Communications Manager Administration Guide, "Directory Number
Configuration"
chapter
|
Calling Party Normalization
|
Globalizes or localizes the incoming calling party number so
that the appropriate calling number presentation displays on the phone.
Supports the international escape character +.
|
For more information, see
"Calling Party Normalization" chapter in the
Cisco Unified Communications Features and Services
Guide.
|
CAST for SIP
|
Establishes communication between Cisco Unified Video
Advantage (CUVA) and the Cisco Unified IP Phones to support video on the PC
even on IP phones that do not have video capability.
|
For more information, see the
Cisco Unified Communications Manager Features and
Services Guide.
|
Cisco Extension Mobility
|
Allows users to temporarily access their Cisco Unified IP
Phone configuration, such as line appearances, services, and speed dials, from
a shared Cisco Unified IP Phone by logging into the Cisco Extension Mobility
service on that phone.
Cisco Extension Mobility can be useful if users work from a
variety of locations within your company or if they share a workspace with
coworkers.
|
For more information, see
"Cisco Extension Mobility" chapter in the
Cisco Unified Communications Manager Features and
Services Guide.
|
Cisco Extension Mobility Change PIN
|
Enables a user to change the PIN from a Cisco Unified IP
Phone.
The PIN can be changed by:
- Using the
ChangePIN softkey on the Extension Mobility logout screen.
- Configuring the
Change Credential IP Phone Service on the phone.
|
For more
information, see
"Cisco Extension Mobility" chapter in the
Cisco Unified Communications Manager Features and
Services Guide.
For changing the
PIN by using the Change Credential service, see
"Configuring the Change Credential IP Phone Service"
section in the
Cisco Unified Communications Manager
Administration.
|
Cisco Extension Mobility Cross Cluster
|
Enables a user configured in one cluster to sign into a Cisco
Unified IP Phone in another cluster.
Users from a home cluster sign into a Cisco Unified IP Phone
at a visiting cluster.
Configure Cisco Extension Mobility on Cisco Unified IP Phones
before you configure EMCC.
|
For more information, see the “Cisco Extension Mobility Cross Cluster” chapter in the
Cisco Unified Communications Manager Features and
Services Guide.
|
Cisco Unified Communications Manager Express (Unified CME) Version Negotiation
|
The Cisco Unified Communication Manager Express uses a special tag in the information sent to the phone to identify itself. This tag enables the phone to provide services to the user that the switch supports.
|
For more information, see:
|
Cisco VXC VPN
|
Provides integrated VPN functionality for Cisco Virtualization Experience Clients (Cisco VXC) 2111 and 2112.
|
For more information, see Cisco VXC VPN Setup.
|
Cisco Web Dialer
|
Allows users to make calls from web and desktop applications.
|
For more information, see "Cisco Web Dialer" chapter in
the
Cisco Unified Communications Manager Features and
Services Guide.
|
Client Matter Code
|
When enabled, requires a user to enter a code to identify that
the call relates to a specific client matter.
|
For more information, see
Client Matter Codes Setup
and the
"Route Pattern Configuration" section of the
Cisco Unified Communications Manager Administration
Guide.
|
Conference
|
Allows a user to
talk simultaneously with multiple parties by calling each participant
individually.
Allows a
noninitiator in a standard (ad hoc) conference to add or remove participants.
Allows users to
join two or more calls that are on one line to create a conference call and
remain on the call.
The service parameter, Advance Adhoc Conference, (disabled by
default in Cisco Unified Communications Manager Administration), allows you to
enable these features.
Note
|
Be sure to inform your users whether these features are
activated.
|
|
For information about conferences, see
"Conference Bridges" chapter in the
Cisco Unified Communications Manager System Guide.
For more information, go to the "Cisco Unified IP Phone"
chapter in the
Cisco Unified Communications Manager System Guide.
|
Configurable DF Bit
|
Controls how network packets are sent. Packets can be sent in chunks (fragments) of various sizes. When the DF bit is set to 1 in the packet header, the network payload does not fragment when going through network devices, such as switches and routers. Removing fragmenting avoids incorrect parsing on the receiving side, but results in slightly slower speeds. By default, the DF bit is set to 0.
The bit is set in the following screens:
The DF bit setting does not apply to ICMP, VPN, VXC VPN, or DHCP traffic.
|
For more information, see the Cisco Unified Communications Manager documentation.
|
CTI Applications
|
A computer telephony integration (CTI) route point can
designate a virtual device to receive multiple, simultaneous calls for
application-controlled redirection.
|
For more information, see
"CTI Route Point Configuration" chapter in the
Cisco Unified Communications Manager Administration
Guide.
|
Custom Line Filters
|
Enables users to set the alerting call notification priority on a subset of lines covered by an alert filter. The custom filter generates either traditional pop-up alerts or actionable alerts for incoming calls on the selected lines. For each filter, only the subset of lines under coverage will generate an alert. If a filter is turned off, lines under its coverage will not show alert notifications.
You can configure or edit the default phone filter. If configured, the default phone filter is displayed to the user as the Daily schedule filter.
|
For more information, see Custom Line Filter Setup.
|
Default Back To All Calls
|
Improves the experience for users with multiple lines by displaying the primary line with the All Calls view when a call completes.
To have a phone return to the primary line with the All Calls filter view active, you must enable both the Show All Calls on Primary Line and the Revert to All Calls features.
|
For more information, see Cisco Unified Communications Manager Administration Guide.
|
Default Wallpaper Control
|
When the Enable End User Access to Phone Background Image Setting check box is enabled, users can change the background image (or wallpaper) for the LCD screen on their phone.
When the Enable End User Access to Phone Background Image Setting check box is disabled, users cannot change the background image on the phone.
|
For more information, see the "Common Phone Profile Configuration" chapter in the Cisco Unified Communications Manager Administration Guide.
|
Device Invoked Recording
|
Provides end users with the ability to record their telephone calls via a softkey.
In addition, administrators may continue to record telephone calls via the CTI User Interface.
|
For more information, see Enable Device Invoked Recording.
|
Dial Tone From Release Key
|
Allows users to disconnect a call and get the dial tone by pressing only one button. When the user presses the Release button while on a call or while dialing off-hook, the active call ends and dial tone sounds. The New Call window appears on the selected line on the phone screen.
|
For more information, see Dial tone from Release.
|
Directed Call Park
|
Allows a user to transfer an active call to an available
directed call park number that the user dials or speed dials.
A Call Park BLF button indicates whether a directed call park
number is occupied and provides speed-dial access to the directed call park
number.
|
For more information, see
"Call Park and Directed Call Park" chapter in the
Cisco Unified Communications Manager Features and
Services Guide.
|
Divert
|
Allows a user to transfer a ringing, connected, or held call
directly to a voice-messaging system or to the busy target. Divert acts on the
highlighted call only. Incoming calls are not automatically highlighted. If a
second call rings while the user is on the first call, Divert acts on the first
call unless the user actively highlights the second call. When a call is
diverted, the line becomes available to make or receive new calls.
When Enhanced Immediate Divert is enabled, it allows users to
transfer incoming calls directly to their voice messaging system or to the
voice messaging system of the original called party.
|
For more information about diverting calls to voicemail, see
"Immediate Divert" chapter in the
Cisco Unified Communications Manager Features and
Services Guide.
For more information about Enhanced Immediate Divert, see "Cisco Unified IP Phone" chapter in the
Cisco Unified Communications Manager System Guide.
|
Dual Bank Information
|
Allows the Cisco Unified Communications Manager administrator
to upgrade phone firmware with a new load before resetting the previous load to
an Inactive load status.
The Cisco Unified Communications Manager administrator can
verify whether the active and inactive loads were swapped correctly.
|
For more information, see
Set Up Dual Bank Information.
|
Do Not Disturb (DND)
|
When DND is turned on, either no audible rings occur during
the ringing-in state of a call, or no audible or visual notifications of any
type occur.
You can configure the phone with a phone-button template with
DND as one of the selected features.
The following DND-related parameters are configurable in
Cisco Unified Communications Manager Administration:
- Do Not
Disturb-This check box allows you to enable DND on a per-phone basis. Use the Phone Configuration window in Cisco
Unified Communications Manager Administration > Device > Phone.
- DND Incoming Call
Alert-Choose the type of alert, if any, to play on a phone for incoming calls
when DND is active. This parameter is located on both the Common Phone Profile
window and the Phone configuration window. The phone Configuration window value
takes precedence.
- BLF Status Depicts
DND-Enables DND status to override busy/idle state.
|
For more information, see
"Do Not Disturb" chapter in the
Cisco Unified Communications Manager Features and
Services Guide.
|
Enable Video On/Off
|
Improves the video conference call flow by removing the black box that is displayed when one party has the Auto Transmit setting on their phone set to Off.
Supported on Cisco Unified IP Phones 9951 and 9971. Not supported on Cisco Unified IP Phone 8961.
|
For additional information, see Adjust Enable Video On/Off .
|
EnergyWise
|
Enables an IP Phone to sleep (power down) and wake (power up)
at predetermined times, to promote energy savings
|
For more information, see
EnergyWise on the Cisco Unified IP Phone Setup.
|
Enhanced Secure Extension Mobility Cross Cluster
|
Improves the Secure Extension Mobility Cross Cluster (EMCC) feature by preserving the network and security configurations on the login phone. Doing so maintains security policies, preserves network bandwidth, and avoids network failure within the visiting cluster (VC).
|
For more information, see Cisco Unified Communications Manager Features and Services Guide.
|
Enlarge Unique Call Identifier
|
The unique call identifier displays at the same font size as the calling number.
|
No configuration required.
|
External Call Control
|
Allows Cisco Unified Communications Manager to route audio and
video calls to a route server that hosts routing rules.
The route server receives routing requests from Cisco Unified
Communications Manager and in turn returns routing directives to Cisco Unified
Communications Manager.
|
For more information, see
the "External Call Control" chapter in the Cisco Unified Communications Manager Features and
Services Guide.
|
Fast Dial Service
|
Allows a user to enter a Fast Dial code to place a call. You can assign Fast
Dial codes to phone numbers or to Personal Address Book entries.
(See
"Services" in this table.)
|
For more information, see
Phone Button Template for Personal Address Book or Speed Dials.
|
Forced Authorization Code
|
Requires a user to enter an authorization code to place a
call. Controls the types of calls that certain users can place.
|
For more information, see
Forced Authorization Codes Setup
and the
"Route Pattern Configuration" section of the
Cisco Unified Communications Manager Administration
Guide.
|
Handset Bass Adjustment
|
Allows a user to set the phone to use either a reduced bass tone or the full bass tone. Reduced bass removes low frequencies, which can improve muffled voices or insufficient volume on handsets. The default setting is for reduced bass.
|
No configuration required.
|
Headset Sidetone Controls
|
Allows you to adjust headset levels to one of five following settings: - Off
- Very Low
- Low
- Normal
- boost
Note
| This feature is only for analog headsets. |
|
For more information, see the following: - Cisco Unified Communications Manager System Guide, "Cisco Unified IP Phone" chapter.
- Cisco Unified Communications Manager Administration Guide, "Setting Headset Sidetone Controls" section
|
Hide Video Option
|
Provides flexibility with the flexibility to hide the video window. When the video is displayed, the user sees the Hide Video softkey; when the video is hidden, the user sees the Show Video softkey.
The phone supports a new configuration parameter that enables the administrator to control whether the video is displayed or hidden. The parameter is Hide Video By Default, with values Disabled (default) or Enabled.
|
For more information, see Cisco Unified Communications Manager System Guide, "Cisco Unified IP Phones" chapter.
|
Hold Reversion
|
Limits the amount of time that a call can be on hold before
it reverts back to the phone that put the call on hold and alerts the user.
Reverting calls are distinguished from incoming calls by a
single ring (or beep, depending on the new call indicator setting for the
line). This notification repeats at intervals if the call is not resumed.
A call that triggers Hold Reversion also displays an animated
icon in the call bubble and a brief message on the status line.
You can configure call focus priority to favor incoming or
reverting calls.
|
For more information about configuring this feature, see
"Hold Reversion" chapter in the
Cisco Unified Communications Manager Features and
Services Guide.
|
Hold Status
|
Enables phones with a shared line to distinguish between the
local and remote lines that placed a call on hold.
|
No configuration required.
|
Hold/Resume
|
Allows the user to move a connected call from an active state
to a held state.
To place a call on hold, press
Hold button. To resume a call, choose the line with the held call
and press Resume.
|
No configuration required unless you want to use music on hold. See
the Music on Hold entry in this table for information.
See
also the Hold Reversion entry in this table.
|
Hunt Group Display
|
Provides load sharing for calls to a main directory number. A
hunt group contains a series of directory numbers that can answer the incoming
calls.
When an incoming call is offered to a directory number that is
part of the hunt group, this feature displays the main directory number in
addition to the calling party.
|
For more information, see:
- Cisco
Unified Communications Manager Administration Guide, "Hunt Group
Configuration" chapter
- Cisco
Unified Communications Manager System Guide, "Understanding Route Plans"
chapter
- Cisco
Unified Communications Manager Administration Guide, "CTI Route Point
Configuration" chapter
|
Incoming Call Toast Timer
|
Allows you to set the length of time that an incoming call
toast (notification) appears on the phone screen.
|
For more information, see
Incoming Call Toast Timer Setup.
|
Intercom
|
Allows users to place and receive intercom calls using
programmable phone buttons. You can configure intercom line buttons to:
- Directly dial a
specific intercom extension.
- Initiate an
intercom call and then prompt the user to enter a valid intercom number.
Note
|
If your user logs into the same phone on a daily basis with
their Cisco Extension Mobility profile, assign the phone button template that
contains intercom information to their profile, and assign the phone as the
default intercom device for the intercom line.
|
Note
|
The Intercom feature does not support Extension Mobility Cross
Cluster.
|
|
For more information, see
"Intercom" chapter in the
Cisco Unified Communications Manager Feature and Services
Guide.
|
Intelligent Session Control
|
Reroutes an enterprise originated call that was placed a user’s mobile phone
through the enterprise number. The call only rings the user mobile but not the
desk phone. When the user answers the call on the mobile phone, the desk phone
displays a Remote in Use message. During these calls, a user can use the
various features of the mobile phone.
|
For more information, see "Cisco Unified Mobility" chapter in the
Cisco Unified Communications Manager Features and
Services Guide.
|
Line Select
|
If this feature is disabled (default), the ringing line
is selected. When the feature is enabled, the primary line is picked up even if a call is
ringing on another line. The user must manually select the other line.
Note
|
This feature can also be enabled or disabled for Extension
Mobility.
|
|
For more information, see the option
"Always use prime line" in the following chapters of the
Cisco Unified Communications Manager Administration
Guide:
- "Device Profile
Configuration"
- "Common Phone
Profile Configuration"
- "Cisco Unified
IP Phone Services Configuration"
|
Line Select for Voice Messages
|
When disabled (default), pressing the Messages button selects
the line that has a voice message. If more than one line has voice mail,
the first available line is selected. When the features is enabled, the primary line is always
used to retrieve voice messages.
Note
|
This feature can also be enabled or disabled for Extension
Mobility.
|
|
For more information, see the option
"Always use prime line for voice message" in the following
chapters of the
Cisco Unified Communications Manager Administration
Guide:
- "Device Profile
Configuration"
- "Common Phone
Profile Configuration"
- "Cisco Unified
IP Phone Services Configuration"
|
Line Status for Call Lists
|
Allows the user to see the Line Status availability status of monitored line numbers in the Call History list.
The Line Status states are:
|
For more information, see Line Status for Call Lists.
|
Log Out Of Hunt Groups
|
Allows users to sign out of a hunt group and temporarily block
calls from ringing their phone when they are not available to take calls.
Logging out of hunt groups does not prevent non-hunt group calls from ringing
their phone.
|
For more information, see
- Services Setup
- Cisco
Unified Communications Manager System Guide, "Understanding Route Plans"
chapter
|
Malicious Caller Identification (MCID)
|
Allows users to notify the system administrator about suspicious calls.
|
For more information, see:
- Cisco
Unified Communications Manager System Guide, "Cisco Unified IP Phone"
- Cisco
Unified Communications Manager Features and Services Guide, "Malicious
Call Identification" chapter
|
Meet Me Conference
|
Allows a user to host a Meet Me conference in which other
participants call a predetermined number at a scheduled time.
|
For more information, see
"Meet-Me Number/Pattern Configuration" chapter in the
Cisco Unified Communications Manager Administration
Guide.
|
Message Waiting
|
Defines directory numbers for message waiting on and message waiting off indicators. A directly connected voice-messaging system uses
the specified directory number to set or to clear a message-waiting indication
for a particular Cisco Unified IP Phone.
|
For more information, see:
- Cisco
Unified Communications Manager Administration Guide, "Message Waiting
Configuration" chapter
- Cisco
Unified Communications Manager System Guide, "Voice Mail Connectivity to
Cisco Unified Communications Manager" chapter
|
Visual Message Waiting Indicator
|
A light on the handset that indicates that a user has one or
more new voice messages.
|
For more information, see:
- Cisco
Unified Communications Manager Administration Guide, "Message Waiting
Configuration" chapter
- Cisco
Unified Communications Manager System Guide, "Voice Mail Connectivity to
Cisco Unified Communications Manager" chapter
|
Message Waiting Indicator (MWI)
|
The MWI is both a visual indicator, viewable from 360 degrees
and an audible message waiting indicator. Users change the voice message light
on their handset and the audible voice message indicator on their phone by
logging in to their User Options web pages and accessing the message indicator
settings. Users change the setting to on or off.
|
For more information, see "Cisco Unified IP Phone"
chapter in the
Cisco Unified Communications Manager System Guide.
|
Missed Call History
|
Allows a user to specify whether missed calls are logged in
the missed calls history for a given line appearance.
|
For more information, see
the "Directory Number Configuration" chapter in theCisco Unified Communications Manager Administration
Guide.
|
Mobile Connect
|
Enables users to manage business calls by using a single phone
number and pick up in-progress calls on the desktop phone and a remote device,
such as on a mobile phone. Users can restrict the group of callers according to
phone number and time of day.
Also see the
Session Handoff entry in this table.
|
For more information, see
"Cisco Unified Mobility" chapter in the
Cisco Unified Communications Manager Features and
Services Guide.
|
Mobile Voice Access
|
Extends Mobile Connect capabilities by allowing users to
access an interactive voice response (IVR) system to originate a call from a
remote device, such as a cellular phone.
|
For more information, see
"Cisco Unified Mobility" chapter in the
Cisco Unified Communications Manager Features and
Services Guide.
|
Monitoring and Recording
|
Allows a supervisor to monitor an active call silently. Neither party on the call can hear the supervisor. The user may receive an
audible alert during a call when it is being monitored.
When a call is secure, a lock icon displays. Callers may
also receive an audible alert to indicate that the call is being monitored. The
connected parties may also receive an audible alert that indicates that the call is
secure and is being monitored.
When an active call is being monitored or recorded, the user
can receive or place intercom calls; however, if the user places an intercom
call, the active call is put on hold. This action causes the recording session to
terminate and the monitoring session to suspend. To resume the monitoring
session, the person being monitored must resume the call.
|
For more information, see "Monitoring and Recording"
chapter in the
Cisco Unified Communications Manager Features and
Services Guide.
|
Multiple Calls Per Line Appearance
|
Each line can support multiple calls. Only one call can be
active at any time; other calls are automatically placed on hold.
|
For more information, see
"Understanding Directory Numbers" chapter in the
Cisco Unified Communications Manager System Guide.
|
Music On Hold
|
Plays music while callers are on hold.
|
For more information, see
"Music On Hold" chapter in the
Cisco Unified Communications Manager Features and
Services Guide.
|
Mute
|
Mutes the microphone from the handset or headset.
|
No configuration required.
|
New Versions of Cisco Unified IP Phone 8961, 9951, and 9971
|
Provides new versions of the existing phone models. The model numbers remain the same. This feature affects all phones manufactured after October 31, 2012.
These phones must run Firmware Release 9.3(2) or later. The phone firmware does not allow the phone to be downgraded to releases earlier than Release 9.3(2).
|
No configuration required.
|
On-Hook Dialing
|
Allows a user to dial a number without going off hook. The
user can then either pick up the handset, press
Call, or press either the headset or
speaker buttons to initiate the call.
|
For more information, see
the "Calling Features"
chapter in the Cisco Unified IP Phone 8961, 9951, and 9971 User Guide
for Cisco Unified Communications Manager (SIP).
|
One Touch Private Line Automatic Ringdown (PLAR)
|
Improves the Private Line Automated Ringdown (PLAR) feature by automatically selecting the line for the call.
|
For more information, see "Directory Number Configuration" chapter in the Cisco Unified Communications Manager Administration Guide.
|
Park Monitoring
|
Monitors the status of a parked call. The park monitoring call
bubble is not cleared until the parked call gets retrieved or is abandoned by
the parkee. This parked call can be retrieved by using the same call bubble on the
parker phone.
|
For more information, see Park Monitoring.
For information about call park, see the "Call Park and Directed Call Park" chapter in the Cisco Unified Communications Manager Features and
Services Guide.
|
Pause In Speed Dial
|
Users can set up the speed-dial feature to reach destinations that require Forced Authorization Code (FAC) or Client Matter Code (CMC), dialing pauses, and additional digits (such as a user extension, a meeting access code, or a voicemail password) without manual intervention. When the user presses the speed dial, the phone establishes the call to the specified DN and sends the specified FAC, CMC, and DTMF digits to the destination and inserts the necessary dialing pauses.
|
For more information, see Pause in Speed Dial.
|
Peer Firmware Sharing
|
Provides the following advantages in
high-speed campus LAN settings:
- Limits congestion
on TFTP transfers to centralized remote TFTP servers
- Eliminates the
need to manually control firmware upgrades
- Reduces phone
downtime during upgrades when large numbers of devices are reset simultaneously
Peer Firmware Sharing may also aid in firmware upgrades in
branch/remote office deployment scenarios that run over bandwidth-limited WAN
links.
When enabled, the feature allows the phone to discover like phones on
the subnet that are requesting the files that make the firmware image, and
to automatically assemble transfer hierarchies on a per-file basis. The
individual files making up the firmware image are retrieved from the TFTP
server by only the root phone in the hierarchy, and the files are then rapidly
transferred down the transfer hierarchy to the other phones on the subnet that are using
TCP connections.
This menu option indicates whether the phone supports peer
firmware sharing. Settings include:
- Enabled, which is the default value.
- Disabled
Note
|
Phone firmware release 9.1(1) supports HTTP and TFTP
firmware download methods.
|
|
For more information, see
Set Up Peer Firmware Sharing.
|
Phone Secure Web Access
|
Cisco Unified IP Phones can securely access the web with the
use of a phone trust store called
"phone-trust."
|
For more information, see the "Security Overview" chapter in the Cisco Unified Communications Manager Security
Guide.
|
Plantronics Blackwire C220 USB Headset
|
The phones support this headset.
|
For more information, see USB headsets.
|
PLK Support For Queue Statistics
|
Enables the users to query the call queue statistics for hunt pilots and the information appears on phone screen.
|
For more information, see Feature Buttons and Softkeys
|
Plus Dialing
|
Allows the user to dial E.164 numbers that are prefixed with a
"+" sign.
To dial the + sign, the user needs to press and hold the
"*" key for at least 1 second. This applies to dialing the
first digit for an on-hook or off-hook call only.
|
No configuration required.
|
Power Negotiation over LLDP
|
Allows the phone to negotiate power using LLDP and CDP
protocols.
Power Negotiation should not be disabled when the phone is connected to a
switch that supports power negotiation. If disabled, it could cause the switch
to shut off power to the phone.
The Power Negotiation feature is enabled by default.
To change the setting of Power Negotiation to Disabled, select Disabled in the Power Negotiation drop-down list in the Product Specific Configuration area of the Phone Configuration window (Device > Phone).
|
For more information, see
Cisco Unified Communications Manager Administration
Guide.
|
Presence-Enabled Directories
|
Allows a user to monitor the call state of another directory
number (DN) that is listed in call logs, speed dials, and corporate directories. The
Busy Lamp Field (BLF) for the DN displays the call state.
|
For more information, see
"Presence" chapter in the
Cisco Unified Communications Manager Features and
Services Guide.
|
Privacy
|
Prevents users who share a line from adding themselves to a
call and from viewing information on their phone screens about the call of another user.
|
For more information, see:
- Cisco
Unified Communications Manager Administration Guide, "Cisco Unified IP
Phone Configuration" chapter
- Cisco
Unified Communications Manager System Guide, "Cisco Unified IP Phone"
chapter
- Cisco
Unified Communications Manager Features and Services Guide "Barge and
Privacy" chapter
|
Private Line Automated Ringdown (PLAR)
|
The Cisco Unified Communications Manager administrator can
configure a phone number that the Cisco Unified IP Phone dials as soon as the
handset goes off hook. This feature can be useful for phones that are designated for
calling emergency or
"hotline" numbers.
|
For more information, see "Directory Number
Configuration" chapter in the
Cisco Unified Communications Manager Administration
Guide.
|
Programmable Feature Button
|
The administrator can assign features to programmable keys.
When the administrator configures features on a feature button, the features always
remain visible and accessible to the user; for example, the administrator can
assign a dedicated Pickup button on the phone.
|
For more information, see:
- Cisco
Unified Communications Manager System Guide, "Cisco Unified IP Phone"
chapter
- Cisco
Unified Communications Manager Administration Guide, "Phone Button
Template Configuration" chapter
|
Prompt for Barge
|
Provides an option to display a visual alert prompt when a user tries to barge into a call. This feature is configured on the phone by the user in .
By default, the Barge Alert option is set to Off and the user can barge into an eligible shared lined without receiving a prompt. When Barge Alert is set to On, an alert displays and the user must confirm the barge.
|
No configuration required.
|
Protected Calling
|
Provides a secure (encrypted) connection between two phones. A
security tone plays at the beginning of the call to indicate that both
phones are protected. Some features, such as conference calling, shared lines,
Extension Mobility, and Join Across Lines are not available when protected
calling is configured. Protected calls are not authenticated.
|
For more information about security, see
Supported security features.
For more information, see
Cisco Unified Communications Manager Security
Guide.
|
Quality Reporting Tool (QRT)
|
Allows users to use Report Quality on a phone to submit
information about problem phone calls. QRT can be configured for either of two
user modes, depending upon the amount of desired user interaction with QRT.
|
For more information, see:
- Cisco
Unified Communications Manager System Guide, "Cisco Unified IP Phone"
chapter
- Cisco
Unified Communications Manager Features and Services Guide, "Quality
Report Tool" chapter
|
Redial
|
Allows users to call the most recently dialed phone number by
pressing Redial.
|
No configuration required.
|
Remote Port Configuration
|
Allows the administrator to configure the speed and duplex
function of the phone Ethernet ports remotely by using Cisco Unified
Communications Manager Administration. This practice enhances the performance for large
deployments with specific port settings.
Note
|
If the ports are configured for Remote Port Configuration in
Cisco Unified Communications Manager Administration, the data cannot be changed on the phone.
|
|
For more information, see
Set Up Remote Port Configuration.
|
Ring Tone Setting
|
Identifies ring type that is used for a line when a phone has another
active call.
|
For more information, see:
- Cisco
Unified Communications Manager Administration Guide, "Directory Number
Configuration" chapter
- Custom Phone Rings
|
Ringtone
|
Users can customize how their phone indicates an incoming call
and a new voice mail message.
|
For more information, see
"Custom Phone Rings" chapter in the
Cisco Unified Communications Manager Features and
Services Guide.
|
RTCP Control For Video
|
The administrator can enable the phones to transmit and receive RTCP packets for both audio and video streams in a video call.
Configure the RTCP for video parameter from the Phone Configuration or Common Phone Profile Configuration window in Cisco Unified Communications Manager Administration.
|
For more information, see the Cisco Unified Communications Manager Administration Guide.
|
RTCP Hold For SIP
|
Ensures that the gateway does not drop held calls. The gateway checks the status of the RTCP port to determine whether a call is active or not. By keeping the phone port open, the gateway will not end held calls.
|
No configuration required.
|
Secure and Nonsecure Indication Tone
|
When a phone is configured as secure (encrypted and trusted)
in Unified Communications Manager, it can be given a
"protected" status. After that, if desired, the protected
phone can be configured to play an indication tone at the beginning of a call:
- Protected
Device: To change the status of a secure phone to protected, check the
"Protected Device" check box in
the Phone Configuration window in Cisco Unified Communications Manager Administration (Device > Phone).
- Play Secure
Indication Tone: To enable the protected phone to play a secure or nonsecure
indication tone, set the
Play Secure Indication Tone setting to True. (The default is
False.) You set this option in
Cisco Unified Communications Manager
Administration (System > Service
Parameters). Select the server and then the Unified
Communications Manager service. In the Service Parameter Configuration window,
select the option in the Feature - Secure Tone area. (The default is False.)
Only protected phones hear these secure or nonsecure
indication tones. (Nonprotected phones never hear tones.) If the overall call
status changes during the call, the indication tone changes accordingly. At
that time, the protected phone plays the appropriate tone.
A protected phone plays a tone or not under these
circumstances:
- When the option to
play the tone is enabled, Play Secure Indication Tone option is enabled (True):
-
When end-to-end secure media is established and the
call status is secure, the phone plays the secure indication tone (three long
beeps with pauses).
-
When end-to-end nonsecure media is established and the
call status is nonsecure, the phone plays the nonsecure indication tone (six
short beeps with brief pauses).
If the Play Secure Indication Tone option is disabled, no tone plays.
|
No configuration required.
|
Secure Extension Mobility Cross Cluster
|
Enables a user in one cluster (using an encrypted/authenticated Cisco Unified IP Phone with TFTP Encrypted Config/Digest Authentication enabled) to log in to another cluster when two cluster are both in mixed mode.
|
For more information, see the "Cisco Extension Mobility Cross Cluster" chapter in the Cisco Unified Communications Manager Features and Services Guide.
|
Secure Conference
|
Allows secure
phones to place conference calls by using a secured conference bridge.
As new
participants are added by using the Confrn or Barge softkeys or MeetMe conferencing,
the secure call icon displays as long as all participants use secure phones.
The Conference
List displays the security level of each conference participant. Initiators can
remove nonsecure participants from the Conference List. (Noninitiators can
add or remove conference participants if the Advanced Adhoc Conference Enabled
parameter is set.)
|
For more information about security, see
Supported security features.
For more information, see:
- Cisco Unified Communications
Manager System Guide, "Conference Bridges" chapter
- Cisco
Unified Communications Manager Administration Guide, "Conference Bridge
Configuration" chapter
- Cisco
Unified Communications Manager Security Guide
|
Services
|
Allows you to use the Cisco Unified IP Phone Services
Configuration menu in Cisco Unified Communications Manager Administration to
define and maintain the list of phone services to which users can subscribe.
Note
|
Some services appear on the phone by default, or you can
disable them so that they do not display on the phone.
|
|
For more information see:
- Cisco
Unified Communications Manager Administration Guide, "Cisco Unified IP
Phone Configuration" chapter
- Cisco
Unified Communications Manager System Guide, "Cisco Unified IP Phone
Services" chapter
|
Services URL Button
|
Allows users to access services from a programmable button
rather than by using the Services menu on a phone.
|
For more information see:
- Cisco
Unified Communications Manager Administration Guide, "Cisco Unified IP
Phone Configuration" chapter
- Cisco
Unified Communications Manager System Guide, "Cisco Unified IP Phone
Services" chapter
|
Session Handoff
|
Allows users to switch calls from a mobile phone to Cisco
Unified devices that share the same line. Handsets on all the devices on the
shared line then flash simultaneously.
After a user answers the call from one of the Cisco Unified
devices, the other Cisco Unified devices that share the same line display a
Remote in Use message. However, if the call fails to switch from the mobile
phone, the mobile phone might display a Cannot Move Conversation message.
|
For more information, see:
- Cisco
Unified Communications Manager Features and Services Guide, "Cisco
Unified Mobility" chapter
- Cisco
Unified Communications Manager Features and Services Guide, "Cisco
Unified Mobility Advantage and Cisco Unified Mobile Communicator Integration"
chapter
|
Shared Lline
|
Allows a user with multiple phones to share the same phone
number or allows a user to share a phone number with a coworker.
|
For more information, see
"Understanding Directory Numbers" chapter in the
Cisco Unified Communications Manager System Guide.
|
Simplified New Call
|
Provides a new user interface for off-hook dialing. It is disabled by default.
The Simplified New Call Window does not allow the user to select a number from the call history.
To enable Simplified New Call in the Cisco Unified CM Administration application, navigate to the Phone Configuration window, then set the Simplified New Call UI field to Enabled.
|
For more information, see Cisco Unified Communications Manager Administration Guide.
|
SIP Phone No Alert Name
|
The SIP Phone No Alert Name feature makes it easier for end users to identify alert calls by displaying the alert name in the Placed Calls history.
|
No configuration required.
|
SSH Disable
|
Enables or disables the use of SSH on the phone.
|
For more information, see
SSH Access.
|
Softkey Policy Control
|
Enables you to configure certain features as either softkeys
or programmable feature buttons. These features can be configured this way:
- Malicious Caller
ID
- Pick Up
- Group Pick Up
- Other Pick Up
- Meet Me
- Quality Reporting
Tool
- Mobility
|
For more information, see:
- Cisco
Unified Communications Manager System Guide, "Cisco Unified IP Phone"
chapter
- Cisco
Unified Communications Manager Administration Guide, "Phone Button
Template Configuration" chapter
|
Speed Dial
|
Allows users to speed dial a phone number by entering an
assigned index code (1-99) on the phone keypad.
Note
|
You can use Speed Dialing while on-hook or off-hook.
|
Users assign index codes from the User Options web pages.
|
For more information, see:
- Cisco
Unified Communications Manager Administration Guide, "Cisco Unified IP
Phone Configuration" chapter
- Cisco
Unified Communications Manager System Guide, "Cisco Unified IP Phone"
chapter
|
sRTP Secure Video
|
The administrator can configure the RTCP authentication tag length for secure video calls. - Native Video supports security, but CUVA has only a nonsecure stream.
- For secure video calls, the secure icon displays on phone screen in the top right corner if Picture in Picture (PIP) is not active. When PIP is active, the icon displays in the top left corner.
- The RTCP authentication tag length can only be configured for the audio stream. The video stream has a default 80-bit configuration and cannot be configured.
|
Configure the 80-bit SRTCP field from the Phone Configuration, Common Phone Profile Configuration, or Enterprise Phone Configuration window in Cisco Unified Communications Manager Administration.
For more information, see the Cisco Unified Communications Manager Administration Guide.
|
Support For Hold Button On USB Headsets
|
Provides support for USB headsets equipped with a Hold button. Users can put a call on hold using the headset button and retrieve the call using the Resume softkey on their phone.
|
No configuration required.
|
Support For USB Headsets
|
The phones support the following USB headsets: - BlackWire C220 Series
- BlackWire C420
- Blackwire C620
- Savi 7xx
- Voyager Pro UC v2
|
No configuration required.
|
Time-of-Day Routing
|
Restricts access to specified telephony features by time
period.
|
For more information, see:
- Cisco
Unified Communications Manager Administration Guide, "Time Period
Configuration" chapter
- Cisco
Unified Communications Manager System Guide, "Time-of-Day Routing"
chapter
|
Time Zone Update
|
Updates the Cisco Unified IP Phone with time zone changes.
|
For more information, see the
"Date/Time Group Configuration" chapter in the Cisco Unified Communications Manager Administration
Guide.
|
Transfer
|
Allows users to redirect connected calls from their phones to
another number.
The user can connect two calls to each other. The user can
remain on the line or transfer the call without staying on the line.
|
No configuration required.
|
Uniform Resource Identifier Dialing
|
The Uniform Resource Identifier (URI) Dialing feature enables the user to place calls by using an alphanumeric URI address as a directory number, for example, bob@cisco.com. The user must enter the URI address to select the contact.
The phone screen displays the call information for the URI call. The call logs record the URI call information in the Call History and the Details page.
Note
| The user cannot use the soft keypad to place calls by URI address.
|
|
For more information, see:
- Cisco Unified Communications Manager Features and Services Guide
- Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager (SIP)
|
Unique Call ID Display
|
Ensures that all calls with the same group call ID display the same call ID on all the phones in the group. Displaying the same call ID on all phones ensures that group users can identify the correct active call.
|
No configuration required.
|
VDI VPN
|
Provides integrated VPN functionality for Cisco virtual desktop infrastructure (VDI) clients.
|
For more information, see Cisco VXC VPN.
|
Video Mode
|
Allows a user to select the video display mode for viewing a
video conference, depending on the modes that are configured in the system.
|
For more information, see:
- Cisco
Unified Communications Manager Administration Guide, "Conference Bridge
Configuration" chapter
- Cisco
Unified Communications Manager System Guide, "Understanding Video
Telephony" chapter
|
Video Support
|
Enables video support on the phone.
|
For more information, see:
- Cisco
Unified Communications Manager Administration Guide, "Conference Bridge
Configuration" chapter
- Cisco
Unified Communications Manager System Guide, "Understanding Video
Telephony" chapter
- Cisco VT
Advantage Administration Guide, "Overview of Cisco VT Advantage" chapter
|
VPN
|
Using SSL, provides a virtual private network (VPN) connection
on the Cisco Unified IP Phone when it is located outside a trusted network or
when network traffic between the phone and Unified Communications Manager must
cross untrusted networks.
Note
| This VPN is differs from VXC VPN. See the description of Cisco VXC VPN in this table.
|
|
For more information, see
the "Virtual Private Networks Setup" chapter in the Cisco Unified Communications Manager Security
Guide.
|
Voice Messaging System
|
Enables callers to leave messages if calls are unanswered.
|
For more information, see:
- Cisco
Unified Communications Manager Administration Guide, "Cisco Voice-Mail
Port Configuration" chapter
- Cisco
Unified Communications Manager System Guide, "Voice Mail Connectivity to
Cisco Unified Communications Manager" chapter
|