People working together to boost customer trust

Cisco automated assurance

Boost customer trust and loyalty

Maintain the service quality that your customers rely on, no matter how diverse your networks and equipment are.

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Intent-based, zero-touch service assurance

Automated assurance creates reliable user experiences while reducing downtime and saving.

Boost critical service awareness

Quickly understand when, where, and why services may be encountering issues—so you can fix them faster.

Refine the customer experience

Recognize when traffic changes affect service level agreements and automatically fine-tune the network.

Avoid service disruptions

Prevent problems before they affect your customers by using predictive analytics with machine learning.

Key products

Crosswork Hierarchical Controller

Manage and operate your IP and optical networks seamlessly with the Cisco Hierarchical Controller. Gain real-time network visualization, multidomain and multilayer orchestration and control, and pre-built multivendor support.

Crosswork Network Controller

Monitor service health, optimize traffic, track metrics, and manage faults, configurations, performance, and security across IP transport networks with Cisco Crosswork Network Controller.

Optical Network Controller

Gain visibility and manage services and paths across optical transport networks with Cisco Optical Network Controller.

Provider Connectivity Assurance

Get real-time network visibility with Cisco Provider Connectivity Assurance (formerly Accedian Skylight) so you can find and fix problems before your users are affected.

Cisco automated assurance

Give your customers something that they can trust

Proactive operations help to create loyal customers. Maintain a consistent quality of service across your diverse networks and equipment.