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Transforming Education with Hybrid Learning

Elevating the learning experience via integration and interoperability of platforms, systems, and audiovisual spaces

University of Wollongong’s Audiovisual Evolution with Cisco

Audiovisual (AV) is a major challenge in education. It must be secure, accessible, and equitable across platforms so everyone has access to the same systems. Above all, it must work.

About The University of Wollongong

The University of Wollongong (UoW) is a globally recognized institution with a vibrant network of 33,000 students, inspiring a better future via education, research, and partnerships.

Challenge

The University of Wollongong required integration and interoperability across the many meeting platforms used by students and staff with in-room audiovisual (AV). Their goals focused on:

  • Sought to revolutionize the student experience and enable hybrid learning
  • Aimed to guarantee high-quality AV experiences across all meeting platforms
  • Required seamless support for Webex, Microsoft Teams, Zoom, and Google Meet
  • Aspired to streamline administration, analytics, and device management from a single pane of glass
  • Needed to future-proof for advancements in AI and AV innovation

Solution

The University of Wollongong partnered with Cisco to transform the learning experiences of students and staff by leveraging an Enterprise Agreement and refreshing Cisco video devices for AV. The solution included the following key collaboration elements:

  • Webex Suite licensing to deliver calling, meetings, webinars, messaging, events, polling, and video messaging, complete with AI assistant
  • Cisco Room Devices to provide AI-capable video meeting rooms across learning spaces of all sizes
  • Cisco Control Hub to analyze, measure, and manage the solution including licenses, users, and devices

Outcomes

More rooms, lower costs

UoW saved both time and money deploying Cisco devices, delivering more room experiences to a larger number of students.

Enhanced user experiences

High-quality AV for hybrid learning: device intelligence captures and follows speakers on any meeting platform used.

Increased inclusivity and accessibility

Translating learning from rooms in 108 languages, offering transcripts and recordings using AI features at no extra cost.

Administration efficiency

Manage, maintain, observe, and analyze device performance and usage across campuses via a single web-based application.

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