Trials and demos
How to buy

820-605 CSM

Cisco Customer Success Manager

Schedule exam Learn more about exams

Overview

Cisco Customer Success Manager (820-605 CSM) is a 90-minute exam that tests a candidate's knowledge and skills to develop and integrate solutions, identify adoption barriers and actions to remove them, implement adoption frameworks and interpret customer usage data while leading customers to renewals and cultivating new sales opportunities through the entire customer lifecycle.

View DTCSM exam topics

Languages

English

Duration

90 minutes

Price

$US250, or use Cisco Learning Credits

Certifications

Cisco Customer Success Manager Specialist

Prepare for your exam

Choose training options that work for you—learn the way you want, when you want.

Cisco U. learning path

Follow a guided Learning Path designed for your certification success. Pre- and post-assessments help you skip what you know and focus on what you need to learn.

View Cisco U. learning path

Instructor-led training

Join lively classroom-style learning and discussions, online or in person, that are led by Cisco and our Learning Partners.

Register for instructor-led training

E-learning

Access a rich library of technology and certification training, study bundles, practice exams, simulators, and more.

Explore the e-learning course

Get the most from your learning journey

Follow exam logistics from A to Z

Discover everything you need to know about scheduling an exam, tracking your status, maintaining your certifications, and more.

Learn more about exams

Be exam ready with help from the experts

Join your Cisco certification learning community to meet fellow learners, get training guidance, find free resources, and reach certification success.

Explore Cisco Learning Network