* Note: When requesting a quote for Cisco U. or an exam voucher, be sure to use your military email address associated with your Cisco CCO ID or create a CCO ID account.
Cisco is proud to partner with the military to provide the IT training and certifications that are eligible for tuition and credentialing assistance available for military personnel. Earning your credentials is a great way to kick start your career in IT whether it's in your current military occupation or civilian career.
Visit https://id.cisco.com/signin/register to create your CCO ID. You must complete all fields in detail so that the information corresponds to the quote document that will be generated. The quote document will not progress until you have completed all fields.
Information must include:
Learners completed certifications can be tracked in the Certification Tracker. Create a personal account here by using your CCO ID.
The following certifications are part of the program:
Cisco Certified Support Technician (CCST)
Select core technology track and a focused concentration exam to customize your professional-level certification.
This certification is accepted worldwide as the most prestigious certification in the technology industry.
Please refer to your military credentialing program to verify this information. Cisco does not determine the learners’ budgets.
The Military approving organization provides funding and all payments directly to Cisco. Payments do not come from the learner.
Please refer to your military credentialing program to verify this information.
The military procurement offices vary in the approval timelines. Please refer to your military credentialing program to verify this information.
Government procurement offices will determine all approvals. You can find the program guides at the following credentialing opportunities online (COOL) services.
Training cannot begin until formal program approval and payment has been completed by the military procurement office. Notifications will be sent to the learner to let them know they have been granted access to training and / or exam voucher.
It is the learner’s responsibility to forward the formal quote to the appropriate procurement office. Cisco is not able to send the quotes to anyone except for the requester.
Listed below:
Associate/CCNP Concentration/Specialist Exams
CCNP Technology Core Exams
CCDE Written Exam
Please reach out to your procurement office for next steps.
Refund policy can be found on the formal MOA document.
*Cisco will refund the Military should the learner be placed on deployment orders. The Procurement office will formally notify Cisco should this occur, and Cisco will not refund the learner directly.
Please email all questions and feedback to USArmedForcesSupport@cisco.com.
You can find your personal exam voucher code on the welcome email. If you have additional questions, please email USArmedForcesSupport@cisco.com.
Pearson VUE testing centers.
Please create an account at Pearson VUE.
48-72 hours after order has processed. If it is beyond 5 business business days please email USArmedForcesSupport@cisco.com.
Pearson VUE testing centers.
Please contact USArmedForcesSupport@cisco.com.
Universal Exam Voucher includes:
Associate/CCNP Concentration/Specialist Exams
CCNP Technology Core Exams
CCDE Written Exam
Please email all questions and feedback to USArmedForcesSupport@cisco.com.