The Key Performance Indicators (KPIs) in the table below represent a quantification of our corporate social responsibility (CSR) performance and progress over the past year.

We regularly review and track our performance in these areas throughout the year, and provide the results to Cisco leaders and program managers. In addition, we compare our performance against our competitors and other corporate social responsibility leaders to arrive at a benchmark.

The table provides an overview of Cisco’s CSR performance. Additional details can be found throughout each section of the Cisco Corporate Social Responsibility report.

	Indicators	FY05	FY06	FY07	FY08
Workplace
Employee satisfaction	Percentage of employees who agreed with seven statements about Cisco as a place to work (average)	81%	85%	86%	87%
Voluntary employee attrition	Total voluntary attrition as percentage of ending headcount	4.59%	5.45%	4.52%1	5.01%
Health and safety (U.S. only)	Number of nonfatal injuries and illnesses	129	107	93	137
Diversity
Women	Women as percentage of total global employees	21.80%	22.10%	23%	23.50%
	Women in VP positions or above as percentage of global employees	13.20%	14.00%	12.70%	15.50%
Ethnic minorities (U.S. only)	Ethnic minorities as percentage of total U.S. employees	42.30%	42.80%	43.70%	44.70%
	Ethnic minorities in VP positions or above as percentage of total U.S. employees	17.60%	17.50%	15.60%	22.20%

	Units	FY05	FY06	FY07	FY08
Environmental KPI
Total net sales	$M	24,801	28,484	34,922	39,540
Greenhouse gas emissions (Scope 1 and 2)	metric tons of carbon dioxide equivalent (mTCO2e)	426,052	526,155	498,250	408,643
Normalized greenhouse gas emissions (Scope 1 and 2)	mTCO2e per $M total net sales	17.2	18.5	14.3	10.3
Greenhouse gas emissions (Scope 3 air travel)	mTCO2e	171,1402	211,178	219,874	221,092
Normalized greenhouse gas emissions (Scope 3 air travel)	mTCO2e per $M total net sales	not applicable2	7.4	6.3	5.6
Electricity from renewable sources	millions of kWh	~0	14	112	342
Product recycling	mT recycled equipment3	not available	4516	7102	8906

	Indicators	FY05	FY06	FY07	FY08
Social Impact
Social investment	Total corporatewide and foundation cash and in-kind contributions	$65 million	$115.5 million	$116.8 million	$92 million
Employee volunteerism	Number of hours volunteered by employees	235,0004	160,000	130,000	91,160
Cisco Networking Academy	Number of active students in Cisco Networking Academy courses5	596,840	597,085	637,304	716,987
Leadership Fellows	Cisco leaders who share their expertise with nonprofit organizations	5	8	17	20
Social and economic investment	Number of countries or regions where Cisco currently invests or manages programs6	160	160+	160+	160+
Strategic partners	Significant collaborations with corporate partners, nonprofit organizations, and NGOs	31	36	34	41

¹ FY07 percentage adjusted for acquisitions.

² FY05 Scope 3 emissions could not be upgraded like air travel emissions for FY06 – FY08, so the reported value is the same as previously reported and should not be trended with or compared to later years.

³ Recycled equipment represents material sent to Cisco’s recycling vendors. Cisco collects equipment from customer and service returns as well as Cisco internal return and employee eScrap efforts. A portion of returned equipment is repaired if needed and repurposed, with the balance sent to a Cisco recycling vendor.

⁴ In FY05 volunteerism increased significantly as part of that year’s 20 Years of Service campaign.

⁵ In FY08 the Networking Academy standardized on an “active” definition for calculating student, academy, instructor, and country metrics that uses a 12-month participation window. The data in this table, based on the new active definition, has changed compared to data reported in previous Cisco Corporate Social Responsibility Reports.

⁶ For administrative purposes, we have defined some regions as countries that are not autonomous states or are not recognized as countries by international bodies such as the United Nations. Examples of these include American Samoa, French Polynesia, Hong Kong, and Puerto Rico.