Optional Birds of a Feather sessions

Moderated by Cisco subject matter experts, these informal are a great opportunity to openly discuss topics of mutual interest with peers, exchange ideas, share candid feedback and spend face-to-face time with Cisco experts. Birds of a Feather sessions include:

• Enterprise Agreement and Licensing
• Remote Expert Mobile, Enabling New Customer Care Experiences
• Cisco Hosted Collaboration Solution for Contact Center
• Cisco Software Support Service (UCSS and ESW combined into one service offering)
• Cisco Packaged CCE
• Reporting and Analytics
• Customer Collaboration Marketing and Go-to-Market Programs and Resources