Welcome and Opening Keynote

Join Chris Botting, Senior Director and General Manager for Cisco Customer Collaboration, and other leaders in the Customer Collaboration business as they share Cisco's vision, strategy, and execution plans to lead the customer experience market. Attendees will get a better understanding of the competitive landscape, Cisco's unique value proposition, and key successes over the last year. Featuring an innovative demonstration focused on a unique, individualized customer experience, this session is a must-see!