This document provides installation instructions for Unified CCE 11.6(2) ES7. It also contains a list of Unified CCE issues resolved by this engineering special. Review all installation information before installing the product. Failure to install this engineering special as described can result in inconsistent Unified CCE behavior.
This document contains these sections:
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You can install Unified CCE 11.6(2) ES7 on these Unified CCE components:
Do not install this engineering special on any components other than:
·
Uninstall ET Patch if
installed
·
Download ICM 11.6(2)
ES7 patch from CCO
·
Copy the patch to
server where it needs to be installed
·
Install patch
·
Reboot server
·
Start ICM Services
Note: Remove patches in the reverse order of their installation. For example, if you installed patches 3, then 5, then 10 for a product, you must uninstall patches 10, 5, and 3, in that order, to remove the patches from that product.
This section provides a list of significant Unified CCE defects resolved by this engineering special. It contains these subsections:
Note: You can view more information on and track individual Unified CCE defects using the Cisco Bug Search tool, located at: https://bst.cloudapps.cisco.com/bugsearch/search?null.
This section lists caveats specifically resolved by Unified CCE 11.6(2) ES7.
Caveats in this section are ordered by UNIFIED CCE component, severity, and then identifier.
|
Identifier |
Severity |
Component |
Headline |
|
CSCvp96917 |
3 |
aw.tools |
Admin
Client Setup doesn't allow to configure after enter the Instance information |
|
CSCvp45687 |
3 |
tools |
Diagnostic
Framework Portico utility throws 403 Forbidden Error |
|
CSCvo19287 |
3 |
web.setup |
Web
Setup displays the Authorization Error once logged in. "Authorization
error:" |
|
CSCvo66363 |
3 |
web.setup |
Customer
not able to change the Domain via WebSetup |
Caveats are ordered by severity then defect number.
Defect Number: CSCvo19287
Component: web.setup
Severity: 3
Headline: Web Setup displays the Authorization Error once logged in. "Authorization error:"
Symptom: 1.
Web Setup displays the Authorization Error once logged in. "Authorization
error: There is a problem accessing Instance OU information in the Active
Directory domain. Contact your System Administrator" 2. Unable to map the
existing service account using SAM tool
Conditions: ICM 11.6
Workaround: NA
Further Problem Description: It looks to be, application is having issue in
determining the setup and config security group membership or in that case,
even the local administrator membership to determine the authorization of the
logged in user. This is causing the issues with web setup and SAM tool.
Defect Number: CSCvo66363
Component: web.setup
Severity: 3
Headline: Customer not able to change the Domain via WebSetup
Symptom: Not
able to change the AW Domain via WebSetup
Conditions: UCCE 11.6
Workaround: NA
Further Problem Description: When customer logs in after the Websetup and tries to change the domain of the AW via the WebSetup "Change domain" Below is the error
message Authorization error: There is a problem accessing Instance OU
information in the Active Directory domain. Contact your System Administrator.
Defect Number: CSCvp45687
Component: tools
Severity: 3
Headline: Diagnostic Framework Portico utility throws 403 Forbidden Error
$$IGNORE
This is seen only on one customer's environment, after BU done with the Code
Analysis, we can update the RNE
Symptom: Diagnostic Framework Portico utility throws 403 Forbidden Error
Conditions: UCCE 11.6
Workaround: Diagnostic Portico works only by using local account and the
account being a member of ICMDiagnosticFrameworkUser
Further Problem Description: When we try to login Diagnostic Framework Portico
using domain login authorization, getting http 403 forbidden error. Diagnostic
Portico works only by using local account and the account being a member of ICMDiagnosticFrameworkUsers
Defect Number: CSCvp96917
Component: aw.tools
Severity: 3
Headline: Admin Client Setup doesn't allow to configure after enter the Instance information
Symptom: In
Admin client Setup windows after adding the Instance and saving it, we get
below error. "Necessary Security groups do not exist for instance xxxxx. Please Run domain Manager to fix the issue before
adding instance xxxxxxx"
Conditions: 11.6(2) and 11.6
Workaround: None
Further Problem Description: Customer installing Admin client 11.6 in
Windows 2012 R2 After running the setup, they get the Websetup
page. In the Websetup page they are able to login.
Once after logged in, they add the Instance and click on Save. That returns the
below error "Necessary Security groups do not exist for instance xxxxx. Please Run domain Manager to fix the issue before
adding instance xxxxxxx"
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