This document provides installation instructions for Unified CCE 11.6(2) ES81. It also contains a list of Unified CCE issues resolved by this engineering special. Review all installation information before installing the product. Failure to install this engineering special as described can result in inconsistent Unified CCE behavior.
This document contains these sections:
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This section lists the Unified CCE components on which you can and cannot install this engineering special.
You can install Unified CCE 11.6(2) ES81 on these Unified CCE components:
Do not install this engineering special on any component other than:
Installation of this patch requires that all Unified CCE services be shut down during the entire period of installation.
If the Unified CCE Services are set to manual, using the Unified CCE Service Control, start all the Unified CCE Services.
Note: Remove patches in the reverse order of their installation. For example, if you installed patches 3, then 5, then 10 for a product, you must uninstall patches 10, 5, and 3, in that order, to remove the patches from that product.
This section provides a list of significant Unified CCE defects resolved by this engineering special. It contains these subsections:
Note: You can view more information on and track individual Unified CCE defects using the Cisco Bug Search tool, located at: https://bst.cloudapps.cisco.com/bugsearch/search?null.
This section lists caveats specifically resolved by Unified CCE 11.6(2) ES81.
Caveats in this section are ordered by UNIFIED CCE component, severity, and then identifier.
Identifier |
Severity |
Component |
Headline |
CSCvy91067 |
3 |
web.config.api |
Tomcat
OutOfMemoryError due to SQL Delay |
Caveats are ordered by severity, then by defect number.
Defect Number: CSCvy91067
Component: web.config.api
Severity: 3
Headline: Tomcat OutOfMemoryError due to SQL Delay
Symptom:
Tomcat goes out of memory due to SQL insertion delay. 0003170320: 10.17.46.12:
Jun 24 2021 23:19:11.727 +0530:
%CCBU_ajp-nio-127.0.0.1-8009-exec-2-3-REST_API_EXCEPTION: %[exception=java.lang.OutOfMemoryError: Java heap space][message_string=uncaught exception thrown by the api]: The REST API has caught an exception.
Conditions: SQL delay in inserting the records to DB. Example: 1925 secs
(~30mins) for contacts to be inserted into DL. 0003170346: 10.17.46.12: Jun 24
2021 23:30:24.462 +0530: %CCBU_ajp-nio-127.0.0.1-8009-exec-3-6-REST_API_INFO:
Time to take to write into the database for 1000 records is 1925225.
Workaround: Restart the Tomcat.
Identifier |
Severity |
Component |
Headline |
|
|
CSCvp66024 |
3 |
deployment |
HCS - CC:
MAXIMUM_SUPERVISORS_PER_TEAM deploymenttypeinfo
returns 10 instead of 20 |
CSCvs77189 |
2 |
web.config.ui |
Cannot Switch to HCS 4K
Deployment if Total Dialed Numbers on All CVP Route Clients Exceeds 4000 |
|
CSCvi02332 |
2 |
dbconfig |
PCCE deployment wizard
needs to be updated with change in JTAPI installation for CUCM 12.5 version |
|
CSCvu54806 |
2 |
dbconfig |
Not able to update
credentials of Remote Site CUCM PUB |
|
CSCvu91011 |
2 |
web.config.ui |
CCEadmin uses the first Finesse cluster
credentials for Subscriber of the second cluster |
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