About Cisco DNA Center-to-Cisco Webex Integration
You can integrate Cisco DNA Center with Cisco Webex.
The following table displays the supported Cisco DNA Center-to-Cisco Webex integration workflow.
Step | Description | ||
---|---|---|---|
Step 1 |
Review the following Cisco DNA Center-to-Cisco Webex integration requirements:
|
||
Step 2 |
Create a Cisco Webex Bot for use in the integration. For information about creating a Cisco Webex Bot, see Webex Teams - Integrations & Bots. |
||
Step 3 |
Configure the integration settings. Click the menu icon () and choose . Enter your callback URL hostname or IP address. |
||
Step 4 |
Select and subscribe one or more events to forward notifications from Cisco DNA Center to Cisco Webex. To access an event in Cisco DNA Center, click the menu icon ( ) and choose . Review and choose an event from the Events table. For example, from the list of events in the window, choose AP Down and subscribe to that event. |
||
Step 5 |
Configure the Cisco Webex settings in the selected event. Click Subscribe to configure the event for a subscription. The following required data must be entered in the Cisco DNA Center platform GUI:
For detailed information about this procedure, see Subscribe Cisco DNA Center Event Notifications to Cisco Webex. |
||
Step 6 |
Any notifications for the selected event are now forwarded to Cisco Webex from Cisco DNA Center and published as a new message in Cisco Webex. |
||
Step 7 |
Cisco Webex responds to Cisco DNA Center with one of the following API messages:
|
||
Step 8 |
Review the issue in Cisco Webex. |
||
Step 9 |
Close the issue in Cisco Webex. |
||
Step 10 |
Cisco DNA Center receives the status from Cisco Webex and then closes the issue. |