Upgrade Path
The following table lists the upgrade paths to replace the existing Unified CVP version with the MR on Windows Server 2016.
Upgrade Path from Older Release to New Release | Platform Change | Conversion Process | Description |
---|---|---|---|
Unified CVP 12.5(1) to 12.6(1) |
No |
Direct upgrade to Unified CVP 12.6(1) through MR. |
Platform change is not required. |
Unified CVP 12.5(1) + ES-33 and above to 12.6(1) + ES-18 or above |
No |
Direct upgrade to Unified CVP 12.6(1) through MR. |
If the MR is installed on top of any 12.5(1) ES, the installer gives a warning to uninstall all ESs. However, this warning can be ignored. ES-33 supports log4j. After upgrading to 12.6(1), it is mandatory to install ES-18 |
Unified CVP 12.6(1) to 12.6(1) with latest Informix |
No |
Fresh installation of Unified CVP 12.5(1b) ISO with data migration. For more information, see the Migrate Unified CVP Reporting Server section in the Installation and Upgrade Guide for Cisco Unified Customer Voice Portal, Release 12.5(1) at https://www.cisco.com/c/en/us/support/customer-collaboration/unified-customer-voice-portal/products-installation-guides-list.html. |
This upgrade path can be followed for IBM Informix version 14.10 FC8 support on 12.6(1) release. Migration is required only for the Reporting Server, where the customer needs to follow the migration procedure to upgrade to latest Informix. |
Note |
On upgrading Reporting Server to CVP 12.5(1b), CallServer and OAMP can stay on 12.5(1)/12.5(1a). |