Cisco Smart Buy Program
The way Cisco and eligible suppliers manage PO-based transactions.
Cisco Smart Buy is built on the SAP Ariba platform and spans the source-to-pay lifecycle for selected goods and services PO-based transactions. This program and platform enables our suppliers to handle purchase orders and invoices digitally with enhanced transparency.
The two account types on the Ariba Network
Enterprise account
- Enterprise was previously known as Full Enablement
- Recommended for organizations with high transaction and financial volume
- Process POs and invoices directly on the Ariba Network
- Repository of past Ariba orders and invoices
Cisco will not cover Ariba fees associated with Enterprise accounts.
The form accompanying the PNL allows you to provide a current Enterprise Ariba Network ID (ANID). This allows us to establish a trading relationship with your account before the specified go live. Use the Ariba Help Center to determine your account type.
Standard account
- Standard was previously known as Light Enablement
- Recommended for organizations with low transaction and financial volume
- Email-based transaction method for invoicing and PO reception
- No fees charged by Ariba
Trading Relationships cannot be established with Standard accounts until a PO is issued. After confirming your contact details, there are no further actions to create your Ariba account until the first Ariba PO is sent via email after the go live date in your region.
If you fail to provide confirmation, your company will not be transitioned onto the Ariba Network.
Operating in multiple systems during transition
Transact on POs where you view them.
Invoices and payment status
- Orders should be invoiced on the platform where you can view the PO details.
- Invoice and payment status can be tracked in the platform where the invoice was submitted.
Help resources
Contact Ariba with the following issues
Ariba account functionality questions
- Managing and invoicing POs
- Adding taxes on invoices
- Adding freight on invoices
- Creating credit memos
- Questions about definitions of order/invoice statuses
- Configuring email notifications
Account login issues
- Account administrator is no longer at your company
- Forgotten username and passwords
Detailed Ariba functionality questions
- Advanced functions of Enterprise accounts
Enterprise account fees
- Pricing structure of fees
Contact Cisco with the following issues
PO failures
- PO not showing in Ariba
- PO never received
- PO has incorrect information
- Tax amount is incorrect
Invoice rejection/error
- Invalid remittance ID/information
- Invalid ship-to address
- Other invoice errors
Learn about the Ariba Network
Videos and guides explaining how the Ariba Network improves collaboration.
Transacting on the Ariba Network
Videos about how to transact with Cisco on the Ariba Network.
Ariba Network supplier guides and information portal
Read detailed requirements for Cisco to join the Ariba network.
Country enablement roadmap
The following countries are enabled. P2P Purchase Orders will be sent through the SAP Business Network and supplier must submit invoices using the SAP Business Network. P2O Purchase Orders will be sent though Oracle and supplier must submit invoices to the respective AP mailer.
| P2P | P2O |
| United States | Argentina |
| United Kingdom | Brazil |
| Australia | Chile |
| Austria | China |
| Belgium | Colombia |
| Canada | Costa Rica |
| Croatia | Egypt |
| Czech Republic | France |
| Denmark | Hong Kong |
| Finland | India |
| Germany | Israel |
| Hungary | Italy |
| Ireland | Japan |
| Luxembourg | Jordan |
| Mexico | Kenya |
| Netherlands | Korea |
| New Zealand | Lebanon |
| Norway | Malaysia |
| Poland | Marocco |
| Singapore | Nigeria |
| Slovakia | Pakistan |
| Spain | Peru |
| Sweden | Philippines |
| Switzerland | Portugal |
| Puerto Rico | |
| Qatar | |
| Saudi Arabia | |
| Slovenia | |
| South Africa | |
| Taiwan | |
| Thailand | |
| Turkey | |
| UAE |
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