Training
Information!
Trainings and tutorials on this page refer to legacy SAMT. For assistance with new SAMT please email samtsupport@cisco.com.
SAMT Training
Reference the SAMT User Guide for Contract Administrators or review the training information in the modules below to learn how best to use SAMT.
SAMT Basics
- How Cisco.com Users Request Access from their Profile
- SAMT Pending Requests Overview
- Manage by Number - Grant & Remove Contract Support Access
- Manage by Name - Grant & Remove Contract Support Access
- Add, Enable, or Remove Support Access through Bill to ID
- Grant & Remove Software Download Access Using Manage by Number
- Revalidate Users with Access to a Cisco Support Contract
- Revalidate Bill to ID Users
- Generate Reports from Administration Page- Contract Access
- Generate Reports from Administration Page- Bill to ID Access
- Notification Preferences
- SAMT Notifications Explained
SAMT Advanced
Blocking Users:
Locking Contracts &/or Bill to IDs:
Manage by Group:
- Contract Groups- Create, Rename, or Delete a Contract Group
- Contract Groups- Add or remove CONTRACTS from a Group
- Contract Groups- Grant Access to User(s) using a Group
- Contract Groups- Remove a User's Access to Contracts in a Group
- Contract Groups- Share and Unshare a Contract Group
- Bill to ID (BID) Groups- Create, Rename, or Delete a BID Group
- Bill to ID (BID) Groups- Add or remove BIDs from a BID Group
- Bill to ID (BID) Groups- Add or remove a USER from a BID Group
- Bill to ID (BID) Groups- Share & Unshare BID Groups with Peer Admins
Samt Admin Onboarding/Offboarding:
Access Using Email Domains:
Batch Uploads:
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