NC Department of Information Technology ITS-400277, NC Statewide IT Contract 204X

NC Department of Information Technology ITS-400277, NC Statewide IT Contract 204X

Contract Start Date: 4/1/2019
Contract End Date: 6/30/2025

Authorized Resellers for this Contract

The following Cisco partners 1) currently qualify under Cisco's established partner selection criteria for the above-referenced Cisco Prime Contract, and 2) have been authorized by the State to participate as Cisco Subcontractors under that agreement:

To verify a Partner's current Cisco Technical Certifications or Specializations, please refer to the Partner Locator Tool.

LEGAL COMPANY NAME &
PRIMARY BUSINESS ADDRESS
PARTNER CONTACT
INFORMATION
DISYS Solutions, Inc.
44670 Cape Ct. Suite 100
Ashburn, VA 20147
Federal ID#: 27-2586114
CUSTOMER SERVICE:
Pankaj.sharma@dsitech.com
Phone: 571-707-3610
ePlus Technology, inc.
13595 Dulles Technology Dr
Herndon, VA 20171
Federal ID#: 54-1817218
CUSTOMER SERVICE:
Kelly Manning
Phone: 910-679-3276
Internetwork Services Incorporated
13777 Ballantyne Corporate Pl, Suite 350
Charlotte, NC 28277
Federal ID#: 56-2081930
CUSTOMER SERVICE:
Carmen Thomas
Phone: 704-540-0058
NWN Corporation
659 South County Trail
Exeter, RI 02822
Federal ID#: 04-3532235
CUSTOMER SERVICE:
Jacqueline Bohn
Phone: 856-914-5618
Presidio Networked Solutions LLC
8161 Maple Lawn Blvd.
Fulton, MD 20759
Federal ID#: 58-1667655
CUSTOMER SERVICE:
Jessica Orfale
Phone: 407-641-0524
World Wide Technology, LLC
1 World Wide Way
St. Louis MO 63146
Federal ID#: 43-1912895
CUSTOMER SERVICE:
Carol Harting
Phone: 314-995-6103
TD SYNNEX
39 Pelham Ridge Drive
Greenville, SC 29615
Federal ID#: 942703333
CUSTOMER SERVICE:
204xCiscoContract@tdsynnex.com
Phone: 800-456-4822 ext. 497617

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Sub-Agents under Authorized Reseller TD Synnex:
LEGAL COMPANY NAME &
PRIMARY BUSINESS ADDRESS
SUB-AGENT CONTACT
INFORMATION
BlueAlly Technology Solutions, LLC
1225 Crescent Green, Suite 115
Cary, NC 27518
Federal ID #37-1736155
CUSTOMER SERVICE:
Blake Langston
Phone: 919-249-1517
Encore Technology Group, LLC
141 Grace Drive
Easley, SC 29640
Federal ID #46-1594391
CUSTOMER SERVICE:
Gene Choquette
Phone: 864-326-3661
Rove, LLC
3201 International Airport Drive #100
Charlotte, NC 28208
Federal ID#: 47-5533872
CUSTOMER SERVICE:
Brian Calfo
Phone: 704-413-0897
SHI International
290 Davidson Ave
Someset, NJ, 08873
Federal ID#: 22-3009648
CUSTOMER SERVICE:
PubSec Southeast Team
Phone: 888-764-8888

Eligible Users:

  • Executive & Non-Executive State Agencies
  • Local Gov’t Agencies (Counties and Municipalities)
  • NC University System and member campuses
  • Instructional components of the Dept. of Public Instruction
  • Instructional components of the NC Community College System

Scope of Offerings (BAFO ITS-400277 & Amendment 2):

  • Servers
  • Storage
  • Networking Equipment
  • IT Infrastructure Software
  • IT Infrastructure Converged Solutions
  • IT Infrastructure Peripheral Components & Related Value-Added Services
  • Cisco Cloud/SaaS:
    • Cisco Cloudlock for Government
    • Unified Communications Manager Cloud for Government (Cisco UCM Cloud for Government)
    • Cisco WebEx Meetings
    • Duo Access
    • Web AppDynamic GovAPM

Shipping and Delivery Information:  

  • FOB Destination

Limited Partner Professional Services Allowed:

Basic Installation and Configuration Services as follows (BAFO ITS-400277)

  • Certified and Technical Project Management
  • Site Survey
  • High Level Design Review
  • Staging and Implementation Engineering
  • Global Implementation Capability
  • Configuration Development
  • Knowledge Transfer and Detailed Documentation

Professional Services must be related to the purchase of hardware or software under the 204X contract.  Roadmap planning, site assessments, and design in advance of the hardware purchase are allowed.

Leasing:

  • Not Allowed

Refurbished Equipment: 

  • Not Allowed
IT Enterprise Hardware Segment IT Enterprise Hardware
Sub- Segment
Cisco
(Min. % Disc)
Servers Hardware
Software
Extended Warranties
35%
10%
0%
Storage Hardware
Software
Extended Warranties
35%
10%
0%
Networking Equipment Hardware
Software
Extended Warranties
35%
10%
0%
IT Infrastructure Software Software 10%
IT Infrastructure Converged Solutions Hardware
Software
Extended Warranties
10%
0%
35%
IT Infrastructure Peripheral Components Hardware
Extended Warranties
10%
0%
Approved Cisco Cloud/SaaS Offerings per
Amendment 2 (Cisco Cloudlock for
Government, Unified Communications
Manager Cloud for Government (Cisco UCM
Cloud for Government), Cisco WebEx
Meetings, Duo Access, Web AppDynamic
GovAPM)
Cisco Cloud/SaaS 10%

Cisco Systems, Inc. ("Cisco") requires Purchase Orders to be processed through our Authorized Resellers. Customers (Authorized Purchasers) may select any of the Authorized Resellers.

Purchase Order Instructions

  • Select one of the Authorized Resellers.
  • Issue the Purchase Order directly to the selected Authorized Reseller.
  • Reference the Price Contract NC Department of Information Technology ITS-400277, NC Statewide IT Contract 204X on your Purchase Order.
  • Include the following contact info: Your customer name and phone number, "Ship To" and "Bill To" addresses.

Authorized Resellers will directly ship the orders placed to the identified "Ship To" address(es). Customers will then be invoiced directly by the Authorized Resellers. Payments must be made in accordance with the terms of Price Contract NC Department of Information Technology ITS-400277, NC Statewide IT Contract 204X.

Warranty Terms

Please refer to Cisco's Standard Warranty Terms.

Repair or Replacement of Products

Please directly contact the Authorized Reseller who processed your original Purchase Order for the Cisco Products. Subject to the Cisco warranty terms, the Authorized Reseller will work with you and Cisco on the matter.

For question, inquiries or escalations related to this contract, please send an email Email Icon with the following details:

  • Full Name
  • Company
  • Title
  • Email Address
  • Related Participating State(s) inquiry is referencing
  • Detailed inquiry/request

For any SKU related questions or inquiries, please complete the SKU Request Form.

Reporting - Web Portal

Cisco Sales Contact:

Cisco Channels Contact:

NC Department of Information Technology ITS-400277 Contact:

Cisco Technical Assistance: