NYS Umbrella

Authorized Resellers for this Contract

The following Cisco partners 1) currently qualify under Cisco's established partner selection criteria for the above-referenced Cisco Prime Contract, and 2) have been authorized by the State to participate as Cisco Subcontractors under that agreement:

To verify a Partner's current Cisco Technical Certifications or Specializations, please refer to the Partner Locator Tool.

Eligible Users: Includes, but is not limited to, New York State agencies, political subdivisions, local governments, public authorities, public school and fire districts, public and nonprofit libraries, and certain other nonpublic/nonprofit organizations. Please refer to App b, § 2b

Scope of Offerings: Please refer to §2.1:

Lot 1 Software: includes software licenses (perpetual and term) and Cisco software maintenance/support, software installation, configuration services (limited to 10% of contract price of Products procured, not to exceed $25,000), as well as software training (remote and onsite), software management and inventory tools, software bundles (including 3rd party components only if required to facilitate the provision of the Cisco software and maintenance) and enterprise software. All Products acquired under Lot 1 must be on-premise software.

Lot 1 Restrictions:  On Premise Software Only. Manufacturers Only, as defined in the Glossary as Manufacturer – Software. Hardware Third Party Products are allowed as part of a Software Bundle only if they are required to facilitate the provision of the Software solution.

Lot 1 Exclusions: In addition to the items excluded under this section, Contractors cannot sell a Product that does not qualify as Software under the Contract. The following are examples of excluded Products: Consulting Services, Cloud Products, Implementation, Customized Training, Stand-alone Professional Services, SKUs that equate to “blocks of hours”, Stand-alone Third Party Products, Products that are provided under other Lots cannot be purchased under this Lot, and Configuration Services other than as set forth in Inclusions.

Lot 2 (Hardware): includes appliances, servers and mainframe hardware, storage, telecommunications hardware, system peripherals and accessories, audio/video conferencing hardware, hardware maintenance, hardware installation and configuration (limited to limited to 10% of contract price of Products procured, not to exceed $25,000), hardware training (remote and onsite), hardware management and inventory tools, hardware bundles (including related software), remote hardware administration/maintenance and support. Third party hardware products are permitted as part of a hardware bundle only if they are required to facilitate the provision of the hardware solution.

Lot 2 Restrictions: Manufacturers Only, as defined in the Glossary as Manufacturer – Hardware. Software/Hardware Third Party Products are allowed as part of a Hardware Bundle only if they are required to facilitate the provision of the Hardware solution.

Lot 2 Exclusions: In addition to the items excluded under this section, Contractors cannot sell a Product that does not qualify as Hardware under the Contract. The following are examples of excluded Products: Consulting Services; Cloud paired appliances; Cloud Products; Customized Training, Implementation Services; Configuration Services other than as set forth in Inclusions; Printers, Peripherals, Accessories and Related Services within the scope of OGS Group 75525 until such time as those awards are no longer valid; Alpha, beta, experimental or unannounced equipment; Software not in compliance with Related Software, of this Lot; Stand-alone Third Party Products; Products that are provided under other Lots cannot be purchased under this Lot

Lot 3: Software as a Service (SaaS), Platform as a Service (PaaS), Infrastructure as a Service (IaaS), Anything as a Service (XaaS), Cloud Bundled Products – including Lot 1 or Lot 2 Product with Cloud features, Integrated Bundle of Cloud Services, Pre-packaged Cloud Connectivity Bundle (For example, an existing Cloud Product bundled with a connectivity service to enable the use of the Cloud Product.), Pre-packaged Cloud Maintenance/Support for Contractor’s proprietary product line, Pre-packaged Cloud installation and configuration services, Cloud Training Packages (Remote and On-Site) that are standardized and prepackaged for Contractor’s proprietary product line, Free-standing Cloud-Based training services that are standardized and prepackaged for Contractor’s proprietary product line (e.g. on-line professional training services), Apps for Mobile Devices, Managed Security Services, Including Internet Traffic Monitoring Services., Fleet Management (management of Cloud asset inventory), Enterprise Cloud Purchases

Lot 3 Restrictions:  Manufacturers Only, as defined in the Glossary as Manufacturer – Cloud. Third Party Products are allowed as part of a Cloud Bundle only if they are required to facilitate the provision of the Cloud solution.
Lot 3 Exclusions: Consulting Services; Customization Services; Customized Implementation Services; Customized Configuration Services; Customized Training; Stand-alone Professional Services; Stand-alone Third Party Products; Products that are provided under other Lots cannot be purchased under this Lot.

Lot 4: Implementation services and initial configuration of Lots 1 through 3. Examples include, but are not limited to: Business Process Analysis for new Products, Project Management Services, Data Conversion, Customized Training on Products included within Lots 1, 2 and 3, Programming Services capped at no more than 20% of the total implementation cost of the Authorized User Agreement, Enterprise Implementation Services

Lot 4 Restrictions:  Restricted to Contractors with contracts for Lots 1, 2 or 3 (or any combination thereof); Implementation services may be procured to implement a Product purchased from Lots 1, 2 or 3 above; Implementation services may be procured to implement a Product purchased prior to this Umbrella; Contract if the Product is included within Lots 1, 2 or 3; An Authorized User Agreement for Implementation shall be no longer than 36 months in duration including any time extensions

Lot 4 Exclusions: Ongoing Services such as:  Staff Augmentation; Web Hosting; Automated Network Monitoring (or any other service provided principally through an automated process); Equipment Maintenance/Support; Application Service Provisioning; Consulting Services not related to implementation of Products in all other Lots of the Contract; Programming Services requiring more than 20% of the total implementation costs of the Authorized User Agreement

2.2 Products and Services excluded from the Scope of this Contract: This Contract expressly excludes the following from its scope: Consulting services not related to implementation of Products in Lots 1, 2 and 3 of the Contract; Stand-alone Connectivity Services (e.g. connectivity services not bundled with any Product within the scope of this Contract); Staff Augmentation (standalone hourly based IT Services); Time and material billings; Large scale IT support infrastructure such as switch gear, generators, smoke detection, fire suppression and cooling systems; and Stand-alone Third Party Products.

Shipping & Delivery: All deliveries shall be deemed to be F.O.B. destination tailgate delivery at the dock of the Authorized User. Please refer to App B, § 35.b.  Delivery shall be within 30 calendar days.  Please refer to App B, § 33.

Leasing: Yes.  Please refer to App B, § 17.e.

Refurbished Equipment: Refurbished and Remanufactured Equipment is outside the scope of this Contract.

Insurance: Please refer to App J. 

Cisco Systems, Inc. Price List discounts by Lot and category:

Please refer to the State Website: How to use the Manufacturer Contract Document

• NY Umbrella State website
• NY Partner List

For question, inquiries or escalations related to this contract, please send an email  with the following details:

• Full Name
• Company
• Title
• Email Address
• Related Participating State(s) inquiry is referencing
• Detailed inquiry/request

For any SKU related questions or inquiries, please complete the SKU Request Form.

Reporting - Web Portal

• Sales Report Portal; Help and New Login Requests 

• Report Data & Template 

Cisco NY Sales Contact:

SLED – NY Metro Region

• Frank Antico 
  Phone: 408-895-1422

SLED – NY State Region

• David Scrodanus  
  919-927-1374

SLED – New York City Region

• Jeremy Healey  
  919-927-1374

Cisco NY Channels Contact:

• John Andolina 
  Phone: 518-427-5231
  

NY OGS Contact:

• Authorized User Contact 
  

Cisco Technical Assistance:

• Cisco Systems Technical
  Assistance 
  800-553-2447