State of Minnesota - 260552

Minnesota Telecom: Network Equipment, Maintenance & Support #260552

Contract Start Date: 1/30/2025
Contract End Date: 12/31/2026

Authorized Resellers for this Contract

The following Cisco partners 1) currently qualify under Cisco's established partner selection criteria for the above-referenced Cisco Prime Contract, and 2) have been authorized by the State to participate as Cisco Subcontractors under that agreement:

To verify a Partner's current Cisco Technical Certifications or Specializations, please refer to the Partner Locator Tool.

LEGAL COMPANY NAME &
PRIMARY BUSINESS ADDRESS
PARTNER CONTACT
INFORMATION
CDW Government, LLC
625 W Adams St
Chicago, IL 60661
Federal ID#: 36-3310735
CUSTOMER SERVICE:
Allie Pipp & Geoff Strom
Phone: Allie: 312-547-2362,
Geoff: 312-547-2244
ePlus, Inc.
2950 Xenium Lane North, Suite 138
Minneapolis, MN 55441
Federal ID#: 54-1904151
CUSTOMER SERVICE:
Kevin Lawson
Phone: 651-269-8080
Heartland Business Systems LLC
1700 Stephen Street
Little Chute, WI 54140
Federal ID#: 88-3704350
CUSTOMER SERVICE:
HBS Public Contracts
Phone: 920-788-7720
Insight Public Sector, Inc.
2701 E. Insight Way
Chandler, AZ 85286
Federal ID#: 36-3949000
CUSTOMER SERVICE:
Shawn Wood
Phone: 763-607-2618
KNZ Solutions Inc
9100 Baltimore St. NE Suite 110
Blaine, MN 55449
Federal ID#: 82-2992041
CUSTOMER SERVICE:
Khaled Mussa
Phone: 612-454-5458
Marco Technologies, LLC
4510 Heatherwood Road
Saint Cloud, MN 56301
Federal ID#: 41-0991721
CUSTOMER SERVICE:
Amber Schoenherr
Phone: 320-259-3001 x3012
Paragon Development Systems, d/b/a PDS
171 Cheshire Lane North, Suite 600
Plymouth, MN 55441
Federal ID#: 39-1563465
CUSTOMER SERVICE:
Jason Ligday & Tom Hall
Phone: (651) 491-8928, (651) 756-9122,
(800) 966-6090
Presidio Networked Solutions Group, LLC
12100 Sunset Hills Rd, Suite 300
Reston, VA 20190
Federal ID#: 58-1667655
CUSTOMER SERVICE:
Presidio NASPO Team
Phone: 608-371-6750
Procellis Technology Inc.
6820 Shingle Creek Pkwy. Suite 2
Minneapolis, MN 55430
Federal ID#: 46-2244485
CUSTOMER SERVICE:
Jeff Weber
Phone: 651-401-1149
TTEC Digital, LLC
6312 S. Fiddler’s Green Circle, Suite 100N
Greenwood Village, CO 8011
Federal ID#: 45-1453033
CUSTOMER SERVICE:
Kelley Jacob
Phone: 713-554-9061
Xigent Solutions, LLC
6101 Baker Road, #205
Minneapolis, MN 55345
Federal ID#: 26-4775627
CUSTOMER SERVICE:
Bob Krocak
Phone: 612-867-3503

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Eligible Users: The Contract will be available to all State of Minnesota state agencies and Cooperative Purchasing Venture (CPV) members. CPV members include every city, county, town, school district, service cooperative under Minn. Stat. § 123A.21, independent nonprofit firefighting corporation, other political subdivision of this state, federally recognized Indian Tribe, the University of Minnesota, the Minnesota Historical Society, historic preservation corps under paragraph (c) of Minn. Stat. § 471.59, nonprofit hospitals licensed under Minn. Stat. §§ 144.50 to 144.56, rehabilitation facilities and extended employment providers that are certified by the commissioner of employment and economic development, day and supported employment services licensed under Minn. Stat. Chapter 245D, and any agency of the state of Minnesota. This authority is referred to as the Cooperative Purchasing Venture program.

Scope of Offerings: The full suite of product, software, and service offerings on Cisco’s Global US Price list. The only exclusions are for Partner Branded Support Services (TAC) and Partner Advanced Services. Partner services are limited to basic installation and configuration only.

Limited Partner Professional Services: Subject to the Contractor's approval and the certifications held by its Fulfillment Partner, Fulfillment Partner can offer and provide limited Basic Installation and Configuration Services. Navigate here for full detailed information on Basic Installation and Configuration.

Cisco Advanced Deliverable Based Services: See Exhibit A, Section 38 for full details.

Purchase Orders: The Minnesota Telecom: Network Equipment, Maintenance & Support #260552 must appear on every quote, order and invoice.

Shipping and Delivery Information: All prices must be FOB Destination, prepaid and allowed (with freight included in the price), to the ordering entity’s receiving dock or warehouse, or as otherwise instructed on the purchase order by the ordering entity. In those situations, in which the “deliver-to” address has no receiving dock or agents, the Contractor must be able to deliver to the person specified on the purchase order.

Leasing: Contractor (or its authorized finance partner) may extend leasing and financing to State Purchasers and CPV members under this Contract. The terms and conditions of the capital lease or financing arrangement will be separately negotiated and set forth in an agreement between the purchaser and either Cisco Capital or its designated and/or approved financing partner.

Minimum Insurance Coverage: Refer to Exhibit A, Section 43.10 and Exhibit B.

Refurbished Equipment: In scope.

Records Retention: Under Minn. Stat. § 16C.05, subd. 5, the Contractor’s books, records, documents, and accounting procedures and practices relevant to this Contract are subject to examination by the State, the State Auditor, or Legislative Auditor, as appropriate, for a minimum of six years from the expiration or termination of this Contract.

All Sales Are Final: Cisco will accept returns only to honor Cisco warranty statements or if the wrong Product was shipped. Returns must be made in accordance with then current return policy and procedures available at https://www.cisco.com/c/en/us/support/returns/returns-portal.html.

Verify the tax-exempt status of the customer before charging sales & use taxes.

All contract requirements and sales are subject to audit.

Minimum Guaranteed Discounts: See Exhibit D, Supplement 2

Cisco Systems, Inc. ("Cisco") requires Purchase Orders to be processed through our Authorized Resellers. Customers (Authorized Purchasers) may select any of the Authorized Resellers listed.

Purchase Order Instructions

  1. Select one of the Authorized Resellers.
  2. Issue the Purchase Order directly to the selected Authorized Reseller.
  3. Reference the Minnesota Telecom: Network Equipment, Maintenance & Support #260552, on your Purchase Order.
  4. Include the following contact info: Your customer name and phone number, "Ship To" and "Bill To" addresses.

Authorized Resellers will directly ship the orders placed to the identified ""Ship To"" address(es). Customers will then be invoiced directly by the Authorized Resellers. Payments must be made in accordance with the terms of Minnesota Telecom: Network Equipment, Maintenance & Support #260552, Exhibit A, Section 1 and Exhibit D, Supplement 1.

Return Goods Policy

Please refer to the Minnesota Telecom: Network Equipment, Maintenance & Support #260552, Exhibit A, section 8 for warranty terms.

Repair or Replacement of Products

Please directly contact the Authorized Reseller who processed your original Purchase Order for the Cisco Products. Subject to the Cisco warranty terms, the Authorized Reseller will work with you and Cisco on the matter.

Blanket POs are not allowed under the contract.

Additional or conflicting terms on quotes, orders, and invoices are not allowed under contract.

For question, inquiries or escalations related to this contract, please send an email Email Icon with the following details:

  • Full Name
  • Company
  • Title
  • Email Address
  • Related Participating State(s) inquiry is referencing
  • Detailed inquiry/request

For any SKU related questions or inquiries, please complete the SKU Request Form.

Reporting - Web Portal

Cisco MN Sales Contact:

State of MN Contact:

Cisco Technical Assistance: