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Updated:April 23, 2024
Document ID:LIC220905
Bias-Free Language
The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
Contents
For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the action themselves to resolve the issue. If the customer / partner runs into issues in the instructions, please have them open a case with licensing support (https://www.cisco.com/go/scm) to help resolve. Please DO NOT perform these actions yourself if you are an internal Cisco resource outside of the Licensing Support team.
Step 2: Under Traditional Licenses, click on Access LRP
Step 3: Click on "Get Licenses" in "PAK or tokens" tab
Step 4: Select “From a new PAK” from the drop-down list
Step 5: Enter the Product Authorization Key (PAK) or Sales Order (SO) number and click Ok
Note: A prompt for authentication to input PIN based on user’s role is needed if user is not the creator and user of the PAK.
Step 6: Select Smart Account, Virtual Account, and SKU quantities (if more than 1 quantity is allowed for a single device) and click next.
Step 7: Enter the device identifiers in the “Assign to Device” window and click Next
Step 8: Enter end user email address. Please note multiple email addresses can be assigned
Step 9: Click Submit
Troubleshooting:
I am getting an error when trying to generate license. Open a Licensing case at Support Case Manager (SCM) using Software Licensing option.
If you experience an issue with this process, that you cannot address, please open a Licensing case at Support Case Manager (SCM) using Software Licensing option.
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