Enable Email Announcement Notifications on AMP for Endpoint Console

Introduction

This document describes how to enable Email announcement notifications on the Cisco Secure Endpoint Console.

Prerequisites

Before you begin, ensure you have:

• Administrative access to the Cisco Secure Endpoint console.
• Valid email addresses for receiving notifications.

Problem

Cisco Secure Endpoint is a cloud based endpoint security solution that provides advanced malware protection. To keep administrators informed about important updates and announcements, Secure Endpoint console offers email notification features. This document navigates you through the steps to enable email announcement notifications.

Solution 

Step 1: Navigate to the Notification Settings 

• Log in to the Cisco Secure Endpoint Console, and navigate to the settings menu. This is usually found in the top-right corner of the console.
• From the dropdown menu, select account settings.
  
  
  
• Look for the Notifications Email information box.
• Click Announcement Preferences section.

Step 2 : Enable Announcement Notifications

• You can choose the types of announcements that you want to receive by email by checking the box next to the Announcement Preferences link or you can select subscribe All.
  
  

Troubleshooting

If you do not receive the test email or encounter any issues:

• Verify that the email addresses entered are correct.
• Check your spam or junk mail folder.
• Ensure that your email server is not blocking emails from Cisco Secure Endpoint.

• Contact Cisco Support for further assistance.