About Catalyst Center-to-PagerDuty Integration
You can integrate Catalyst Center with PagerDuty.
![]() Note |
PagerDuty is an incident management platform that provides reliable notifications to detect and correct infrastructure problems. For information about PagerDuty, see https://www.pagerduty.com/. |
The following table displays the supported Catalyst Center-to-PagerDuty integration workflow.
Step | Description | ||
---|---|---|---|
Step 1 |
Review the following Catalyst Center-to-PagerDuty integration requirements:
|
||
Step 2 |
Configure the integration settings. From the top-left corner, click the menu icon and choose . Enter your callback URL hostname or IP address. |
||
Step 3 |
Select and subscribe one or more events to forward notifications from Catalyst Center to PagerDuty. To access an event in Catalyst Center, click the menu icon and choose . Event Catalog displays all the events. Click the Notification tab to subscribe to an event. |
||
Step 4 |
In the Notifications tab, create a new notification for the event. Follow the steps in the Create a New Notification wizard and select PagerDuty as the notification channel. The following data must be entered in the Catalyst Center platform GUI for the selected event:
For detailed information about this event configuration procedure, see Subscribe Catalyst Center Event Notifications to PagerDuty. |
||
Step 5 |
Notifications for the selected event are now forwarded to PagerDuty from Catalyst Center. The following are the supported workflow connections between Catalyst Center issues and PagerDuty events:
|
||
Step 6 |
PagerDuty responds to Catalyst Center with one of the following REST API responses:
|
||
Step 7 |
Review and change (if necessary) the incident status in PagerDuty.
|
||
Step 8 |
Close the incident in PagerDuty.
|
||
Step 9 |
PagerDuty integration is a one-way notification from Catalyst Center to PagerDuty. Catalyst Center is not dependent on PagerDuty status to close an issue. |