Time stamp
|
Date and
time stamp of event in ISO time notation:
YYYY-MM-DD
HH:MM:SS
GMT+HH:MM .
|
CallHome/EventTime
|
Message
name
|
Name of
message. Specific event names are listed in the
Alert Group Trigger Events and Commands section.
|
For short
text message only
|
Message
type
|
Specifically “Call Home”.
|
CallHome/Event/Type
|
Message
subtype
|
Specific
type of message: full, delta, test
|
CallHome/Event/SubType
|
Message
group
|
Specifically “reactive”. Optional, because default is “reactive”.
|
Not
applicable. For long-text message only
|
Severity
level
|
Severity
level of message.
|
Body/Block/Severity
|
Source ID
|
Product
type for routing through the workflow engine. This is typically the product
family name.
|
For
long-text message only
|
Device ID
|
Unique
device identifier (UDI) for end device generating message. This field should be
empty if the message is nonspecific to a fabric switch. The format is
type@ Sid@ seria l.
-
type is the product model number from backplane IDPROM.
-
@ is a
separator character.
-
Sid
is C, identifying the serial ID as a chassis serial
number.
-
serial is the number identified by the Sid field.
Example:
ASR1006@C@FOX105101DH
|
CallHome/CustomerData/ ContractData/DeviceId
|
Customer
ID
|
Optional
user-configurable field used for contract information or other ID by any
support service.
|
CallHome/CustomerData/ ContractData/CustomerId
|
Contract
ID
|
Optional
user-configurable field used for contract information or other ID by any
support service.
|
CallHome/CustomerData/ ContractData/ContractId
|
Site ID
|
Optional
user-configurable field used for site IDs supplied by Cisco Systems or other
data meaningful to alternate support services.
|
CallHome/CustomerData/ ContractData/SiteId
|
Server ID
|
If the
message is generated from the fabric switch, this is the unique device
identifier (UDI) of the switch.
The
format is
type@ Sid@ seria l.
-
type is the product model number from backplane IDPROM.
-
@ is a
separator character.
-
Sid
is C, identifying the serial ID as a chassis serial
number.
-
serial is the number identified by the Sid field.
Example:
ASR1006@C@FOX105101DH
|
For long
text message only
|
Message
description
|
Short
text describing the error.
|
CallHome/MessageDescription
|
Device
name
|
Node that
experienced the event. This is the host name of the device.
|
CallHome/CustomerData/ SystemInfo/NameName
|
Contact
name
|
Name of
person to contact for issues associated with the node experiencing the event.
|
CallHome/CustomerData/ SystemInfo/Contact
|
Contact
e-mail
|
E-mail
address of person identified as contact for this unit.
|
CallHome/CustomerData/ SystemInfo/ContactEmail
|
Contact
phone number
|
Phone
number of the person identified as the contact for this unit.
|
CallHome/CustomerData/ SystemInfo/ContactPhoneNumber
|
Street
address
|
Optional
field containing street address for RMA part shipments associated with this
unit.
|
CallHome/CustomerData/ SystemInfo/StreetAddress
|
Model
name
|
Model
name of the router. This is the “specific model as part of a product family
name.
|
CallHome/Device/Cisco_Chassis/ Model
|
Serial
number
|
Chassis
serial number of the unit.
|
CallHome/Device/Cisco_Chassis/ SerialNumber
|
Chassis
part number
|
Top
assembly number of the chassis.
|
CallHome/Device/Cisco_Chassis/ AdditionalInformation/AD@name= “PartNumber”
|
System
object ID
|
System
Object ID that uniquely identifies the system.
|
CallHome/Device/Cisco_Chassis/ AdditionalInformation/AD@name= “sysObjectID”
|
System
description
|
System
description for the managed element.
|
CallHome/Device/Cisco_Chassis/ AdditionalInformation/AD@name= “sysDescr”
|
Fields
specific to a particular alert group message are inserted here.
|
The
following fields may be repeated if multiple CLI commands are executed for this
alert group.
|
Command
output name
|
The exact
name of the issued CLI command.
|
/aml/Attachments/Attachment/Name
|
Attachment type
|
Attachment type. Usually “inline”.
|
/aml/Attachments/Attachment@type
|
MIME type
|
Normally
“text” or “plain” or encoding type.
|
/aml/Attachments/Attachment/ Data@encoding
|
Command
output text
|
Output of
command automatically executed.
|
/mml/attachments/attachment/atdata
|