show tech-support custom
To generate and gather tech-support information related to a specific area such as network traffic, control-plane, and the system, use the show tech-support custom command in EXEC mode.
show tech-support custom { traffic | control-plane | system | sysadmin }
Syntax Description
traffic |
Generates tech-support information related to network traffic. |
control-plane |
Generates tech-support information related to the control-plane. |
system |
Generates tech-support information related to the system. |
sysadmin |
Generates tech-support information related to the system-admin profile. |
Command Default
None
Command Modes
EXEC mode
Config mode
Command History
Release |
Modification |
---|---|
Release 7.3.6 |
The sysadmin option was introduced. |
Release 7.3.5 |
This command was introduced. |
Usage Guidelines
This command generates tech-support information that is useful for Cisco Technical Support representatives when troubleshooting a router. By default, the output of this command is saved on the router's hard disk in a file with .tgz extension. You can share this file with Cisco Technical Support. To share, use the copy command to copy the .tgz file to a server or local machine. For example, copy harddisk:/showtech/ name.tgz tftp:// server_path .
For Cisco Technical Support contact information, see the 'Obtaining Documentation and Submitting a Service Request' section in the Preface.
Custom Option |
Release |
List of commands outputs collected |
---|---|---|
Control-plane |
Release 7.3.6 |
show tech-support aib show tech-support ipv6 nd show tech-support arp show tech-support service-layer show tech-support routing bgp show tech-support routing isis show tech-support routing bfd show tech-support bfdhwoff show tech-support mpls ldp show tech-support bcdlv2 show tech-support rib show tech-support mpls lsd show tech-support cef show tech-support cef platform show tech-support gsp show tech-support l2rib show tech-support l2vpn show tech-support lpts show tech-support spp show tech-support clns show tech-support fabric show tech-support l2vpn evpn show tech-support tunnel-ip show tech-support grpc show tech-support appmgr show tech-support netconf show tech-support yserver show tech-support access-lists ipv4 show tech-support access-lists ipv6 show tech-support bcdl show tech-support bundles show tech-support dhcp ipv4 base show tech-support dhcp ipv4 client show tech-support dhcp ipv4 proxy show tech-support dhcp ipv4 relay show tech-support dhcp ipv4 server show tech-support dhcp ipv4 snoop show tech-support dhcp ipv6 base show tech-support dhcp ipv6 client show tech-support dhcp ipv6 proxy show tech-support dhcp ipv6 relay show tech-support dhcp ipv6 server show tech-support flowspec show tech-support ipinfra show tech-support pbr show tech-support placed show tech-support raw show tech-support rsi show tech-support spio show tech-support static show tech-support sysdb show tech-support tcp nsr show tech-support udp show tech-support pfi show tech-support cfgmgr show tech-support tty show tech-support rdsfs |
Traffic |
Release 7.3.6 |
show tech-support access-lists ethernet-services show tech-support access-lists ipv4 show tech-support access-lists ipv6 show tech-support aib show tech-support arp show tech-support bcdl show tech-support bcdlv2 show tech-support bfdhwoff show tech-support bundles show tech-support cef show tech-support cef platform show tech-support cfgmgr show tech-support dhcp ipv4 base show tech-support dhcp ipv4 client show tech-support dhcp ipv4 proxy show tech-support dhcp ipv4 relay show tech-support dhcp ipv4 server show tech-support dhcp ipv4 snoop show tech-support dhcp ipv6 base show tech-support dhcp ipv6 client show tech-support dhcp ipv6 proxy show tech-support dhcp ipv6 relay show tech-support dhcp ipv6 server show tech-support ethernet cfm pd show tech-support ethernet interfaces show tech-support ethernet platform show tech-support ethernet protocols oam show tech-support ethernet service-activation-test show tech-support fabric show tech-support flowspec show tech-support grid show tech-support gsp show tech-support ipinfra show tech-support ipv6 nd show tech-support l2rib show tech-support l2vpn show tech-support l2vpn evpn show tech-support l2vpn platform show tech-support lpts show tech-support mirror show tech-support mpls lsd show tech-support mpls oam show tech-support mpls rsvp show tech-support mpls static show tech-support mpls traffic-eng show tech-support netflow show tech-support ofa show tech-support optics show tech-support pbr show tech-support pfi show tech-support placed show tech-support platform-pfc show tech-support protection-notif show tech-support qos pi show tech-support qos platform show tech-support qos tm show tech-support raw show tech-support resmon show tech-support rib show tech-support routing bfd show tech-support rsi show tech-support secy show tech-support segment-routing traffic-eng show tech-support snmp ifmib show tech-support span show tech-support spio show tech-support spp show tech-support static show tech-support statsd show tech-support statsd show tech-support sysdb show tech-support tcp nsr show tech-support tunnel-ip show tech-support udp |
System |
Release 7.3.6 |
show tech-support spi show tech-support ofa show tech-support optics show tech-support gsp show tech-support platform timing show tech-support gnss platform show tech-support ptp show tech-support frequency synchronization show tech-support ethernet controllers show tech-support ethernet interfaces show tech-support pfi show tech-support protection-notif show tech-support cfgmgr show tech-support sysdb show tech-support processmgr show tech-support grpc show tech-support telemetry model-driven show tech-support parser show tech-support fabric show tech-support secy show tech-support macsec show tech-support keychain show tech-support kim show tech-support ntp show tech-support placed show tech-support pmengine show tech-support pool show tech-support rdsfs show tech-support resmon show tech-support sdr-invmgr show tech-support sdr-mgbl-proxy show tech-support shmwin show tech-support snmp show tech-support ssh show tech-support system-recovery show tech-support tacacs show tech-support tty show tech-support type6 show tech-support ztp show tech-support alarm-mgr show tech-support cepki show tech-support statsd show tech-support bundles show tech-support snmp ifmib show tech-support ipinfra show tech-support cef show tech-support cef platform show tech-support rsi |
Sysadmin |
Release 7.3.6 |
admin show tech-support HBloss admin show tech-support aaa admin show tech-support alarm_mgr admin show tech-support card-mgr admin show tech-support cm admin show tech-support confd admin show tech-support control-ethernet admin show tech-support ctrace admin show tech-support ds admin show tech-support envmon admin show tech-support fabric admin show tech-support fpd admin show tech-support install admin show tech-support obfl admin show tech-support os admin show tech-support pm admin show tech-support sdr_mgr admin show tech-support shelf_mgr admin show tech-support syslog admin show tech-support tacacs-server admin show tech-support tam |
Note |
This command is not required during normal use of the router. |
Task ID
Task ID |
Operations |
---|---|
basic-services or cisco-support |
read |
Examples
The following example shows the output of the show tech-support custom traffic command:
Router# show tech-support custom traffic
++ Show tech start time: 2023-Jun-16.195852.UTC ++
Fri Jun 16 19:58:52 UTC 2023 Waiting for gathering to complete
......................................................................................................................................
Fri Jun 16 20:05:45 UTC 2023 Compressing show tech output
Show tech output available at 0/RP0/CPU0 : /harddisk:/showtech/showtech-custom-traffic-2023-Jun-16.195852.UTC.tgz
++ Show tech end time: 2023-Jun-16.200546.UTC ++
The following example shows the output of the show tech-support custom control-plane command:
Router# show tech-support custom control-plane
++ Show tech start time: 2023-Jun-16.194006.UTC ++
Fri Jun 16 19:40:06 UTC 2023 Waiting for gathering to complete
...............................................................................................
Fri Jun 16 19:44:59 UTC 2023 Compressing show tech output
Show tech output available at 0/RP0/CPU0 : /harddisk:/showtech/showtech-custom-control-2023-Jun-16.194006.UTC.tgz
++ Show tech end time: 2023-Jun-16.194459.UTC ++
The following example shows the output of the show tech-support custom system command:
Router# show tech-support custom system
++ Show tech start time: 2023-Jun-16.194549.UTC ++
Fri Jun 16 19:45:50 UTC 2023 Waiting for gathering to complete
.......................................................................................................................................................................
Fri Jun 16 19:54:24 UTC 2023 Compressing show tech output
Show tech output available at 0/RP0/CPU0 : /harddisk:/showtech/showtech-custom-system-2023-Jun-16.194549.UTC.tgz
++ Show tech end time: 2023-Jun-16.195425.UTC ++
Router# show tech-support custom sysadmin
Thu Jan 11 17:45:46.429 PST
++ Show tech start time: 2024-Jan-11.174606.PST ++
Thu Jan 11 17:46:07 PST 2024 Waiting for gathering to complete
.Thu Jan 11 17:46:10 PST 2024 Waiting for Sysadmin show tech-support collection
..................................Thu Jan 11 18:17:11 PST 2024 Please collect Admin show tech-support ctrace in addition to any sysadmin show-tech-support collection
Thu Jan 11 18:17:11 PST 2024 Compressing show tech output
Show tech output available at 0/RP0/CPU0 : /harddisk:/showtech/showtech-F9-custom-sys-admin-2024-Jan-11.174606.PST.tgz
++ Show tech end time: 2024-Jan-11.181723.PST ++