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This chapter contains the following topics:
You can access personnel information, preferences, and the work calendar using User Profiles. You can change your user Profile at any time. The site administrator can also modify any Profile information using the People component of Organization Designer.
The 'Profile' link on the top banner allows all users to access and change their profile.
Note | In a system where directory integration is configured to import person information, users should not change their personnel program using the Information page. Any such changes would be lost the next time the user profile was refreshed. Instead, contact your site administrator for assistance in updating your Profile information. |
The Service Catalog module is available in multiple languages. By default, only US English is available in the Preferred Language drop-down list. Other languages can be made available by adding them to the Language List in the Administration module. See the Language.
The languages that are supported out-of-box are as follows:
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For localization of all other modules, see ‘Localizing Service Catalog Strings’ chapter in Cisco Prime Service Catalog Designer Guide .
Service Catalog > Profile > Calendar settings establish the availability of service team members to perform work.
You can:
When entering Calendar information, the following applies:
Preferences govern the behavior and appearance of Service Catalog.
Service Catalog > Profile > Preferences can control:
Note | The Service Portal module prior to version 10.0 contained the My Workspace and System module page groups by default. These pages were obsolete in 10.x and will appear if Prime Service Catalog was upgraded from 9.x versions. As an administrator, you can disable these pages by removing the read permission of the page from the Organization Designer > Roles > Anyone role and the pages will be hidden from all users. |
You can view the user's last login details such as IP Address and Timestamp in the Prime Service Catalog user interface from the Profile page.
The last user login details with the specified date format is displayed on the Profile page.
Service Catalog maintains audit log files on the Prime Service Catalog interface to track the login activities of a user.
You can configure the security audit crypto log events by enabling the option to log the security events. To do this, go to Service Catalog > Administration > Settings and enable the Enable logs for Security Events radio button. Default is off.
All the audit logs are saved in server.log file for all the events. The security event logs are prefixed with SEC-AUD.
For example:
COR-ID=-4724008839792176768::SEC-AUD-Fri Jan 08 12:56:31 IST 2016 : EUI Person Not found or Imported or password error for: fdsfdsf @ 173.39.67.7:DREDDI-WS
To view the audit log files from the UI: