- Preface
- Overview of Cisco MNM
- Configuring Network Devices for Management
- Getting Started with Cisco MNM
- Setting Up Cisco MNM Security
- Deploying Your Network in Cisco MNM
- Managing Faults with Cisco MNM
- Managing the Performance of Cisco MNM Devices
- Other Network Management Tasks
- Cisco MNM System Administration
- Alarm Message Reference
- Performance Measurements Reference
- Troubleshooting Cisco MNM
- Index
- Performing Routine Network Management
- Using Cisco MNM to Launch Device Configuration
- Viewing or Modifying Account and SNMP Information
- Common Functionality in Properties Dialog Boxes
- Viewing Properties for Devices
- Viewing Properties for Interfaces
- Viewing Properties for the Cisco ITP-L SS7 MTP2 Channel
- Monitoring the Cisco PGW 2200 Softswitch Host, the Cisco HSI Server, and the Cisco BAMS File Systems
- Viewing BAMS Node Properties
- Viewing System Component Properties
- Viewing Dial Plan Component Properties
- Viewing Signaling Component Properties
- Viewing Trunk Group Component Properties
Other Network Management Tasks
Revised: December 16, 2009, OL-14480-06
This chapter provides information on the following:
•
Performing Routine Network Management
•Using Cisco MNM to Launch Device Configuration
•Viewing or Modifying Account and SNMP Information
•Viewing Properties for Devices and Their Components
Performing Routine Network Management
This section presents checklists of routine procedures for network management using Cisco Media Gateway Controller (MGC) Node Manager (MNM). Because Cisco MNM is used in many different types of situations, no single checklist can describe optimal procedures for all cases. This information is designed to guide you with your own management routines, tailored to your particular network and users.
Note Cisco IP Transfer Point LinkExtender (ITP-L) is the new name for Cisco Signaling Link Terminal (SLT). Over time, ITP-L will replace SLT in publications and the product.
Procedures for Getting Started
Table 8-1 shows the procedures for getting started with network management.
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Install Cisco EMF and Cisco MNM (system administrator only). |
See the Cisco MNM Installation Guide. |
Configure network devices for management (system administrator only). |
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Set up security (system administrator only). |
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Deploy the network, creating a model of your network in Cisco MNM. |
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Identify key performance measurements to monitor. |
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Set up threshold crossing alerts and scoreboards. |
See the "Task 2— Customizing Event Management" section on page 6-4. |
Routine Daily Procedures
Table 8-2 shows the routing daily procedures.
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(Ongoing) Monitor the network for changes in status. |
1. 2. 3. 4. See the "Using the Event Browser to Manage Events" section on page 6-11 for details. After identifying the alarm, use diagnostics to find out the cause of the problem. See the "Using Diagnostic Tools" section. |
If the network is not monitored continuously, look at alarms that came in overnight, specifically: • • • • Work from the most severe alarm to the least severe. |
Investigate active alarms as described in the previous task. Alternatively, in the Map Viewer, right-click the Cisco PGW 2200 Softswitch host object, choose Properties, and click the Software tab. See the "Viewing Properties for Devices" section for details. |
Check the health of the devices assigned to you: • • Is the device communicating with Cisco MNM? |
If you cannot access a device, in the Map Viewer, right-click the device object, and choose Tools > [Device name] Diagnostics. On the General tab, click IP Ping or SNMP Ping. See the "Using Diagnostic Tools" section for details. |
Check the amount of disk space available on the Cisco PGW 2200 Softswitch host. Pay special attention to root (/) and opt directories. |
Monitor the file system. In the Map Viewer, right-click the Cisco PGW 2200 Softswitch host object and choose File Systems. See the "Monitoring the Cisco PGW 2200 Softswitch Host, the Cisco HSI Server, and the Cisco BAMS File Systems" section for details. |
Check the amount of virtual memory available on the Cisco PGW 2200 Softswitch host. |
In the Map Viewer, right-click the Cisco PGW 2200 Softswitch host object and choose Devices > Virtual Memory Properties. See the "Viewing System Component Properties" section for details. |
Check the status of trunks. |
Check status: In the Map Viewer, right-click the Trunking folder, choose Properties, and click the Status tab. Check trunk group: In the Map Viewer, right-click the BAMS, choose Properties, and click the Status tab. |
Check CPU usage on the Cisco PGW 2200 Softswitch host. |
In the Map Viewer, right-click the Cisco PGW 2200 Softswitch host object and choose Devices > Processor Properties. See the "Viewing System Component Properties" section for details. |
Check the number of processes running on the Cisco PGW 2200 Softswitch host. Generally, there should not be more than 60 to 70 processes running. |
To see the number of processes: In the Map Viewer, right-click the Cisco PGW 2200 Softswitch host object, choose Properties, and click the Software tab. The number of processes is displayed at the bottom of the dialog box. See the "Viewing Properties for Devices" section for details. To view the status of processes: In the Map Viewer, right-click the device object and choose Tools > MGC Host Diagnostics. On the General tab, click Process Status. See the "Using Diagnostic Tools" section for details. |
Check the number of users on the Cisco PGW 2200 Softswitch host. |
In the Map Viewer, right-click the Cisco PGW 2200 Softswitch host object, choose Properties, and click the Software tab. See the "Viewing Properties for Devices" section for details. |
Cisco ITP-Ls: Check memory used and RAM. |
In the Map Viewer, right-click the Cisco ITP-L object, choose Properties, and click the Memory tab. See the "Viewing Properties for Devices" section for details. |
For traffic engineering. |
Look at trunk group measurements to identify when the network is reaching circuit capacity. |
(As needed) Deploy new devices and delete obsolete devices. |
Routine Weekly Procedures
Table 8-3 shows the routine weekly procedures.
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Analyze measurement data for trends: 1. 2. |
Chapter 7, "Managing the Performance of Cisco MNM Devices," "Exporting Bulk Performance Data" section on page 7-18 |
Using Cisco MNM to Launch Device Configuration
From Cisco MNM, you can launch configuration tools for the Cisco PGW 2200 Softswitch node devices. Specifically, you can launch
•The Cisco Voice Services Provisioning Tool (VSPT) to configure the Cisco PGW 2200 Softswitch host.
Note The Voice Services Provisioning Tool (VSPT) was formerly known as MNM-PT.
•CiscoView to configure the Cisco ITP-L and Cisco LAN switch.
•Telnet or an X terminal window to use MML, UNIX, and OSI commands. If SSH is enabled on Cisco MNM and the target device, SSH is used instead.
Launching Configuration Tools
You can launch configuration tools for various devices from the Cisco MNM Map Viewer (see Table 8-4).
Use the following procedure to launch a configuration tool:
Step 1 In the Map Viewer window, right-click the device you want to configure, and choose Tools.
Step 2 From the Tools menu, choose one of the following:
•Voice Services Provisioning Tool (or for Cisco PGW 2200 Softswitch Releases below 7.4(12), Cisco MGC Manager) to configure the Cisco PGW 2200 Softswitch host
Note The Voice Services Provisioning Tool option is only available when VSPT is installed.
To get more information on VSPT installation, see Chapter 2, "Installing Cisco VSPT" in the Cisco Voice Services Provisioning Tool User Guide, Release 2.7(3) at
http://www.cisco.com/en/US/docs/net_mgmt/vspt/2.7/user/guide/install.html
•CiscoView to configure the Cisco ITP-L and Cisco LAN switch
The application opens.
Note The Cisco PGW 2200 Softswitch deployment user ID and password are passed to Cisco VSPT and you are logged in with the privileges assigned to that user: read-write or read-only. If there is no deployment user ID or password, Cisco VSPT opens to the login window, and you must log in manually.
Step 3 Perform the desired actions.
Step 4 Close the application when you are done.
Use the following procedure to launch a Telnet session (or ssh, if SSH is enabled) or an X terminal window to use UNIX, OSI, and MML commands:
Step 1 In the Map Viewer window, right-click the desired device, and choose Tools.
Step 2 From the Tools menu, choose Connection Service.
A Telnet, ssh, or X terminal window opens, and you are connected to the selected device.
Step 3 Perform desired actions.
Step 4 Close the window when you are done.
Viewing or Modifying Account and SNMP Information
You can view the account and SNMP information that resides in the Cisco MNM database for any of the following Cisco PGW 2200 Softswitch node devices:
•Cisco PGW 2200 Softswitch host
•Cisco BAMS
•Cisco ITP-L
•Cisco LAN Switch
•Cisco HSI server
Account information and SNMP read and write community strings are defined when a device is deployed. If the actual device information changes—for example, if a password is changed—you can modify the information to update the Cisco MNM database. The changed information is used in device rediscovery.
Use the following procedure to view or change account or SNMP information in the Cisco MNM database:
Step 1 In the Map Viewer window, select a device or devices.
Note Alternatively, if you have a Properties, States, Diagnostics, or File Systems dialog box open for the device, you can use the dialog box Navigation menu to open the Accounts dialog box.
Step 2 Right-click the device or devices and choose Accounts.
The Accounts dialog box opens.
Step 3 If you have selected more than one device, choose the desired device in the list box on the left side of the dialog box.
Step 4 Check or change device information. See the "Using the Accounts Dialog Box" section.
Step 5 If you make changes, click the toolbar Save button, or choose File > Save. The updated information is saved in the Cisco MNM database.
Step 6 In the Accounts dialog box, you can use the toolbar buttons or menu options to
•Print the information on the current tab
•Close the dialog box
•Toggle dynamic update mode off and on
•Refresh the window to update the information when dynamic update mode is off
•Acknowledge that you have seen dynamically updated changes
You can use the Navigation menu to open the Properties, File Systems (where applicable), States, or Diagnostics dialog box for the selected component.
Note•The status bar shows the current status of the device.
•If the account is locked (lock icon is closed), you do not have permission to view this information.
Using the Accounts Dialog Box
The Accounts dialog box displays login and SNMP information for the selected network device. This information is used when the device is rediscovered. The Accounts dialog box contains the Accounts tab and the SNMP tab.
By default, the Accounts dialog box is dynamically updated as device information changes. You can use toolbar buttons to turn updating on or off, acknowledge that you have seen updated information, and check for changes when dynamic updating is off.
The Accounts dialog box includes a Navigation menu that allows navigating directly to Properties, File Systems, States, or Diagnostics dialog boxes for the selected component; you need not reselect the component in the Map Viewer. See the "Navigating Between Dialog Boxes for a Given Component" section on page 3-32 for details.
Accounts Dialog Box Toolbar
The Accounts dialog box toolbar buttons enable you to
•Close the current window
•Print the contents of the window
•Toggle dynamic update mode, to allow viewing or not viewing real-time changes
•Refresh the window, to update the information when dynamic update mode is off
•Acknowledge that you have seen dynamically updated dialog box changes
•Save your changes to the Cisco MNM database
Dynamic updates are displayed in blue. When an update occurs, the dialog box moves in front of other open Cisco MNM windows. Click Acknowledge to acknowledge that you have seen the changes and to remove the blue highlighting.
Accounts Tab
The Accounts tab contains the following fields:
•Login ID—The login ID defined in the Cisco MNM database
•Password—The password defined in the Cisco MNM database
•Root or Enable Password—The root or enable super-user password defined in the Cisco MNM database
•Security Policy—The security protocol used for communication with the device, SSH or None
–Choose SSH if you have installed the Cisco EMF SSH add-in and the device is SSH-enabled. With SSH support installed, all operations that previously used Telnet or FTP to communicate with network elements instead use ssh (the secure shell program, the SSH counterpart of Telnet) and sftp (secure FTP).
–Choose None for nonsecure devices.
SNMP Tab
The SNMP tab contains the following fields:
•Read Community—SNMP read-community string.
•Write Community—SNMP write-community string.
•Timeout (seconds)—The number of milliseconds the system attempts to connect remotely when performing an SNMP operation before timing out. The default value is 5000.
•Retries—The number of times the system attempts to connect when performing an SNMP operation. The default value is 2.
•Varbinds/Packet—The number of varbinds sent in a single packet to an SNMP agent. The default value is 5.
•SNMP Version—The version of SNMP running on the device. Versions 1 and 2c are supported.
Viewing Properties for Devices and Their Components
You can view properties for the following devices, including Cisco PGW 2200 Softswitch node devices and their components. See the "Viewing Properties for Devices" section.
•Cisco PGW 2200 Softswitch host
•Cisco BAMS
•Cisco HSI server
•Cisco ITP-L
•Cisco LAN switch
You can view properties for serial, Ethernet, and TDM interfaces. See the "Viewing Properties for Interfaces" section.
You can view properties and monitor the usage of the Cisco PGW 2200 Softswitch host, the Cisco HSI server, and the Cisco BAMS file systems. See the "Monitoring the Cisco PGW 2200 Softswitch Host, the Cisco HSI Server, and the Cisco BAMS File Systems" section.
You can view properties for system components (disk partitions, processor, RAM, and virtual memory) of the Cisco PGW 2200 Softswitch host, the Cisco HSI server, and the Cisco BAMS. See the "Viewing System Component Properties" section.
You can view properties for the following Cisco PGW 2200 Softswitch node components:
•Dial plan components. See the "Viewing Dial Plan Component Properties" section.
•Signaling components. See the "Viewing Signaling Component Properties" section.
•Trunking components. See the "Viewing Trunk Group Component Properties" section.
All Properties dialog boxes share the basic functionality described in the following section.
Note Dial Plan Components on Cisco PGW 2200 Softswitch are no longer supported since Cisco MNM Release 2.7(3) Patch 4.
Common Functionality in Properties Dialog Boxes
All Properties dialog boxes display dynamically updated information and provide functionality similar to that available with the main functions accessible from a toolbar. If a Properties dialog box is opened for more than one component, a list box on the left side of the dialog box lists the available components. The Properties information applies to the selected component.
Properties dialog boxes include a menu where you can navigate directly to other dialog boxes for the selected component without having to reselect the component in Map Viewer. See the "Navigating Between Dialog Boxes for a Given Component" section on page 3-32.
Note The specific properties you see depends not only on the network element you are inspecting but also on the release of the Cisco PGW 2200 Softswitch host software that you are using.
Properties Dialog Box Toolbar
In every Properties dialog box (see Figure 8-1), a toolbar contains buttons for these functions:
•Close the current window
•Print the contents of the window
•Toggle dynamic update mode, to allow viewing or not viewing real-time changes
•Refresh the window, to update the information when dynamic update mode is off
•Acknowledge that you have seen dynamically updated dialog box changes
In addition, because the File System dialog box includes settings that you can modify to change how the file system is monitored, the File System Properties dialog box contains a Save button.
Dynamic updates are displayed in blue. When an update occurs, the dialog box moves in front of other open Cisco MNM windows. Click Acknowledge to acknowledge that you have seen the changes and to remove the blue highlighting.
Figure 8-1 Device Properties Dialog Box Toolbar
Viewing Properties for Devices
You can view properties for any of the following Cisco PGW 2200 Softswitch node devices. Property fields may vary.
•Cisco PGW 2200 Softswitch host
•Cisco HSI server
•Cisco BAMS
•Cisco ITP-L
•Cisco LAN switch
Use the following procedure to view properties for a device:
Step 1 In the Map Viewer window, select a device or devices.
Step 2 Right-click and choose Properties.
The Properties dialog box opens.
If you have selected more than one device, choose a device in the list box on the left side of the dialog box.
Step 3 Check device properties. See the "About the Device Properties Dialog Box" section for details on properties.
Step 4 (Optional) In the Properties dialog box, use the toolbar buttons or menu options to manipulate the display.
Note The status bar shows the current status of the device.
About the Device Properties Dialog Box
The Properties dialog box contains a toolbar and tabs displaying various categories of device properties. The contents of the tabs vary with the device type.
By default, the Properties dialog is dynamically updated as device information changes. You can use toolbar buttons to turn updating on or off, to acknowledge that you have seen updated information, and to check for changes when dynamic updating is off. All fields are display-only.
See the "Common Functionality in Properties Dialog Boxes" section for more information.
General Tab
The General tab contains the following display-only fields:
•Management Address—Network management IP address.
•System Name—Administratively assigned name for the device.
•Location—Physical location of the device.
•Contact—Contact person or organization and brief contact information, such as phone number.
•System Status (valid only for the Cisco BAMS, the Cisco HSI server, and the Cisco PGW 2200 Softswitch)—Current operational status of the device. Values are Active, Standby, Outage, Error, and Other.
•Up-time—Time since the device was initialized.
•Description—Description of the device.
Details Tab
The Details tab contains the following fields:
For the Cisco PGW 2200 Softswitch, the Cisco HSI Server, and the Cisco BAMS
•Hardware Model—Hardware model for the device
•OS Version—Version of the operating system
•OS Release—Release level of the operating system
•Host ID—Host ID
•Memory Size—Amount of physical main memory
•System Date—Local time and day on the host
•Last Boot Time—Time the machine was last booted
For the Cisco ITP-L and Cisco LAN Switch
•Model—Chassis type
•Chassis ID—Unique identifier for the chassis (Cisco ITP-L) or serial number (Cisco LAN switch)
For the Cisco ITP-L Only
•Hardware Version—Chassis hardware revision level
•ROM System Version—ROM system software version
•ROM Monitor Version—ROM monitor version
For the HSI Server Only
•Host Port-1—The first port number to be used by the Cisco HSI. The default value is 0.
•Host Port-2—The second port number to be used by the Cisco HSI. The default value is 0. This value should not be changed; it should always be set to 0.
Note These values must match the peer port setting on the Cisco PGW 2200 Softswitch EISUP IPLNK object.
For the Cisco LAN Switch Only
•Fan Status—Status of the fan. Values are OK, Other, Minor Fault, and Major Fault.
Details Area
•System Type—Chassis system type
•Backplane Type—Chassis backplane type
Power Supply Area
•Status (Primary and Secondary)—Power supply status. Values are OK, Other, Major Fault, and Minor Fault.
•Type (Primary and Secondary)—Type of power supply.
Host, HSI, or BAMS Tab (Cisco PGW 2200 Softswitch host, Cisco HSI server, or Cisco BAMS)
The MGC Host or BAMS tab contains the following fields:
•In the Call Agent, BAMS Software, or HSI Software area, information about the software:
–Host, BAMS version, or HSI version—Software version.
–Patch Level—Patch level of the software.
–(Cisco PGW 2200 Softswitch only) Host Vendor—Vendor of the host software.
–Home Directory—Software home directory.
–(Cisco PGW 2200 Softswitch only) Active Config Name—Name of the active MML configuration, if any.
–(Cisco PGW 2200 Softswitch only) Desired State—Desired state of the platform, such as standalone.
–(Cisco PGW 2200 Softswitch only) Switch Type—Switching configuration of the host.
–(Cisco PGW 2200 Softswitch only) Failover Peer Addresses A and B—IP address of each failover machine.
–(Cisco HSI server only) Primary MGC—In the first row, under IP Address, the primary IP address of the primary Cisco PGW 2200 Softswitch; under Port, the first port number of the primary Cisco PGW 2200 Softswitch.
In the second row, the secondary IP address and the second port number of the primary Cisco PGW 2200 Softswitch. These must match the primary information in the first row.
–(Cisco HSI server only) Secondary MGC—In the first row, under IP Address, the primary IP address of the secondary Cisco PGW 2200 Softswitch; under Port, the first port number of the secondary Cisco PGW 2200 Softswitch.
In the second row, the secondary IP address and the second port number of the secondary Cisco PGW 2200 Softswitch. These must match the information in the first row.
Note The Secondary MGC parameter is not used in a standalone Cisco PGW 2200 Softswitch configuration.
Network Tab (All)
The Network tab contains the following fields:
•IP addresses configured on the device—IP addresses from the IP address table. A device can have more than one IP address.
•IP Address—IP address of the selected entity.
•Net Mask—Subnet mask associated with the IP address.
•Interface Index—Interface on which the IP address is configured.
For the Cisco LAN switch, the Network tab contains these fields as well:
•Broadcast Address—The broadcast address of the switch.
•Net Mask—The net mask of the chassis.
•Booted Image—The name of the image from which the system was booted.
•Last Configuration Change—Time (in hundredths of a second) since the configuration of the system was last changed.
The Cisco PGW 2200 Softswitch host also contains a Configuration area:
•IP addresses configured on the Call Agent—Cisco PGW 2200 Softswitch host network addresses
Software Tab (Cisco PGW 2200 Softswitch Host, Cisco HSI Server, and Cisco BAMS)
The Software tab contains the following fields, whose values describe software installed on the device:
•The software running on the selected device—A list of installed software. Select the software whose details you want to view.
•Name—Name of the selected software.
•Parameters—Parameters supplied to the software when it was run.
•Path—Location where the software was run.
•Type—Type of software, such as operating system or device driver.
•Status—Status of the running software. Values are Running, Runnable, Not Runnable, and Invalid.
These fields apply to the Cisco PGW 2200 Softswitch host overall:
•Number of Processes
–Actual: Number of process contexts currently running.
–Maximum: Number of process contexts this system can support.
•Number of Users
–Actual: Number of user sessions for which this host is storing information.
–Maximum: Number of user sessions this host can support.
Virtual IP Tab (Cisco PGW 2200 Softswitch Host)
The Virtual IP tab contains the following fields:
•Pool Name—Name assigned to the selected memory pool, such as DRAM.
•Virtual IP address 1—Virtual IP address from Cisco PGW 2200 Softswitch host.
•Virtual IP Address 2—Second Virtual IP address from Cisco PGW 2200 Softswitch host.
Memory Tab (Cisco ITP-L and Cisco LAN Switch)
The Memory Tab contains the following fields:
•Memory Pool—A list of memory pools supported by the device. Select the memory pool whose details you want to view.
•Pool Name—Name assigned to the selected memory pool, such as DRAM.
•Memory Used—Number of memory pool bytes that are currently in use by applications.
•Memory Free—Number of memory pool bytes that are unused.
•Largest Free—Largest number of contiguous bytes that are currently unused.
Cisco ITP-L only:
•Configuration Memory—Bytes of nonvolatile configuration memory In Use/Total bytes of nonvolatile configuration memory.
•Processor RAM—Bytes of RAM available to the CPU.
Configuration Tab (Cisco ITP-L)
The Configuration Tab contains the following fields:
History Area
•Configuration events on the device—List of configuration events in the device history. Select a device to view its details.
Event Time
•Source—Source of the selected configuration event
•Destination—Configuration data destination for the event
•Image Name—Name of the system boot image
•Reason for Last Reload—Reason the system was last restarted
•Running Last Changed—Value of system uptime (sysUpTime) when the running configuration last changed
•Startup Last Changed—Value of system uptime when the startup configuration was last saved
•Running Last Saved—Value of system uptime when the running configuration was last saved
Poll Tab (BAMS)
The Poll tab contains the following fields:
•Poll information—Poll table.
•Host Name (primary and secondary)—MGC host for this BAMS.
•Prefix (primary and secondary)—Prefix for data files on the host.
•Suffix (primary and secondary)—Suffix for data files on the host.
•Remote Directory (primary and secondary)—Remote directory on the host.
•Action—Action to perform after polling.
•Interval—Polling unit (in minutes). Default value is 10.
•Timeout—Timeout for file transfer. Default value is 10.
•Maxtries—Maximum number of retries on each file. Default value is 3.
RAS Parameters Tab (HSI Server)
The RAS Parameters Tab contains the following fields:
•Gatekeeper ID—Identifying name of the gatekeeper with which the endpoint is trying to register.
•Gateway Prefix—The telephone prefix for which the gateway is registering as being able to terminate.
•RAS Port—Number of the port receiving all RAS transactions for the current endpoint. Set to 0 to allow the OS to look for the available port.
•Gatekeeper IP Address—The IP address of a known gatekeeper with which an endpoint attempts to register.
•Gatekeeper Port—The port associated with the Gatekeeper IP Address, which can be either a well-known port or another port by agreement.
Viewing Properties for Interfaces
You can view properties for serial, Ethernet, loopback, and TDM interfaces of the various MGC node devices. You can view properties for ports, VLAN, and SCO/SLO interfaces of the Cisco LAN switch.
Use the following procedure to view property information for interfaces:
Step 1 In the Map Viewer window, select the desired interface.
Note Find TDM interfaces under the Cisco ITP-L.
Step 2 Right-click and choose Properties.
The Properties dialog box opens.
Step 3 If you have selected more than one device, choose a device in the list box on the left side of the dialog box and check device properties.
See the "About the Serial, Ethernet, Loopback, and SCO/SLO Interface Properties Dialog Box" section and the "About the TDM Interface Properties Dialog Box" section for details on interface properties.
Step 4 (Optional) In the Properties dialog box, you can use the toolbar buttons or menu options to
•Print the information on the current tab.
•Close the dialog box.
•Toggle dynamic update mode off and on.
•Refresh the window to update the information when dynamic update mode is off.
•Acknowledge that you have seen dynamically updated changes.
Note The status bar shows the current status of the interface.
About the Serial, Ethernet, Loopback, and SCO/SLO Interface Properties Dialog Box
The Serial, Ethernet, Loopback, and SCO/SLO Interface Properties dialog boxes contain a toolbar and General and Details tabs. All fields are display-only.
By default, the Properties dialog is dynamically updated as device information changes. You can use toolbar buttons to turn updating on or off, acknowledge that you have seen updated information, and check for changes as desired when dynamic updating is off.
See the "Common Functionality in Properties Dialog Boxes" section for more on dialog box functionality.
General Tab
The General tab contains the following display-only fields:
•Physical Address (Ethernet, Loopback, and SCO/SLO only)—The interface address at the protocol sublayer.
•Description—A description of the interface.
•System Name—The administratively assigned name for the interface.
•Interface Type—The type of interface, such as FDDI.
•Admin Status—The desired state of the interface. The value can be Up, Down, or Testing.
•Operational Status—The current operational state of the interface. Values are Up, Down, Testing, Unknown, Dormant, Not Present, and Lower Layer Down.
Details Tab
The Details tab contains the following fields:
•Interface Index—Index of this interface in the interface table (ifTable)
•MTU—Size of the largest packet that can be sent or received on the interface
•Speed (Ethernet, Serial, SCO/SLO only)—Estimated speed of the interface, in bits per second
•Last Change—Time at which an interface was last created or deleted
About the TDM Interface Properties Dialog Box
The TDM Interface Properties dialog box contains a toolbar and General and Details tabs. All fields are display-only.
By default, the Properties dialog is dynamically updated as device information changes. You can use toolbar buttons to turn updating on or off, acknowledge that you have seen updated information, and check for changes as desired when dynamic updating is off.
See the "Common Functionality in Properties Dialog Boxes" section for more on dialog box functionality.
General Tab
The General tab contains the following display-only fields:
•Description—A description of the interface
•System Name—The administratively assigned name for the interface
•Circuit ID—Transmission vendor's circuit identifier
•Speed—Estimated speed of the interface, in bits per second
•Interface Index—Index of this interface in the interface table (ifTable)
•Interface Type—The type of interface, such as FDDI
•Line Type—DS1 line type
•Line Coding—Variety of Zero Coding Suppression used on the link
•Last Change—Time at the last creation or deletion of an interface
Details Tab
The Details tab contains the following fields:
Status Area
•Admin Status—The desired state of the interface. Values are Up, Down, and Testing.
•Operational Status—The current operational state of the interface. Values are Up, Down, Testing, Unknown, Dormant, Not Present, and Lower Layer Down.
•Line Status—Alarm status of the line.
Configuration Area
•Signal Mode—Signaling mode. Values are None, Robbed bit, Bit oriented, and Message oriented.
•Send Code—Type of code sent across the interface. Values are No code, Line code, Payload code, and Reset code.
•Facilities Data Link—Use of the facilities data link.
•Loopback Config—Loopback configuration of the interface. Values are No loop, Payload loop, line loop, and other loop.
•Transmit Clock Source—Source of the transmit clock. Values are Loop timing, local timing, and through timing.
About the Cisco LAN Switch Port Properties Dialog Box
The Port Properties dialog box contains a toolbar and General, Details, and VLAN tabs. All fields are display-only.
By default, the Properties dialog is dynamically updated as device information changes. You can use toolbar buttons to turn updating on or off, acknowledge that you have seen updated information, and check for changes as desired when dynamic updating is off.
See the "Common Functionality in Properties Dialog Boxes" section for more on dialog box functionality.
General Tab
The General tab contains the following display-only fields:
•Physical Address—The interface address at the protocol sublayer.
•Description—A description of the interface.
•System Name—The administratively assigned name for the interface.
•Interface Type—The type of interface, such as FDDI.
•Admin Status—The desired state of the interface. Values are Up, Down, and Testing.
•Operational Status—The current operational state of the interface. Values are Up, Down, Testing, Unknown, Dormant, Not Present, and Lower Layer Down.
•MTU—Size of the largest packet that can be sent or received on the interface.
•Last Change—Time at the last creation or deletion of an interface.
Details Tab
The Details tab contains the following fields:
•Port Name—Name of the port.
•Port Type—Type of physical layer medium dependent interface on the port.
•Port Status—Current operational status of the port. Values are Up, Down, Testing, Unknown, Dormant, Not Present, and Lower Layer Down.
•Duplex—Indicates whether a port is operating in half-duplex, full-duplex, disagree, or auto-negotiation mode.
•Span Tree Fast Start—Whether the port is operating in span tree fast mode. Values are Enabled and Disabled.
•Desired Speed—Desired speed of the port, in bits per second.
•Speed—Estimated speed of the interface, in bits per second.
VLAN Tab
The VLAN tab contains the following fields:
•VLAN Number—Number assigned to the port.
•Switching Priority—Priority level the port uses to access the switching media. Values are Normal, High, and Not Applicable.
•Admin Status—Indicates whether the port will be assigned to a VLAN statically or dynamically. Values are Static and Dynamic.
•Operational Status—Current VLAN status of the port. Values are Inactive, Active, Shutdown, and VLAN Active Fault.
About the Cisco LAN Switch VLAN Properties Dialog Box
The VLAN Properties dialog box contains a toolbar and the fields described below. All fields are display-only.
By default, the Properties dialog box is dynamically updated as device information changes. You can use toolbar buttons to turn updating on or off, acknowledge that you have seen updated information, and check for changes when dynamic updating is off.
See the "Common Functionality in Properties Dialog Boxes" section for more on dialog box functionality.
Fields
•System Name—The administratively assigned name for the interface
•Spanning Tree Enabled—Whether Spanning Tree Protocol is enabled for this VLAN
Viewing Properties for the Cisco ITP-L SS7 MTP2 Channel
Use the following procedure to view information on properties for the MTP2 channel:
Step 1 In the Map Viewer widow, select the Cisco ITP-L.
Step 2 Right-click and choose Channels > MTP2 Channel Properties.
The SS7 MTP2 Properties dialog box opens.
Step 3 If you have selected more than one device, choose a device in the list box on the left side of the dialog box.
Step 4 Check device properties. See the "About the Serial, Ethernet, Loopback, and SCO/SLO Interface Properties Dialog Box" section or the "About the TDM Interface Properties Dialog Box" section for details on interface properties.
Step 5 (Optional) In the Properties dialog box, you can use the toolbar buttons or menu options to
•Print the information on the current tab.
•Close the dialog box.
•Toggle dynamic update mode off and on.
•Refresh the window to update the information when dynamic update mode is off.
•Acknowledge that you have seen dynamically-updated changes.
Note The status bar shows the current status of the channel.
About the SS7 MTP2 Channel Properties Dialog Box
The Cisco ITP-L SS7 MTP2 Channel Properties dialog box contains a toolbar and the fields described below. All fields are display-only.
By default, the Properties dialog is dynamically updated as device information changes. You can use toolbar buttons to turn updating on or off, acknowledge that you have seen updated information, and check for changes as desired when dynamic updating is off.
See the "Common Functionality in Properties Dialog Boxes" section for more information on dialog box functionality.
The SS7 MTP2 Channel Properties dialog box contains the following fields:
•Channel Number—MTP2 channel number
•Link Status—Overall status of the link
•Alignment Error Rate Monitor—Status of the alignment error rate monitor state machine
•Signal Unit Error Monitor—Status of the signal unit error monitor (SUERM)
•Transmission Control—Status of the initial alignment control state machine
•Receive Control—Status of the receive control state machine
•Remote Processor Outage—Processor outage status of the remote processor
•Congestion Backhaul—Congestion control state between the Cisco PGW 2200 Softswitch host and the Cisco ITP-L
•Congestion—Status of the congestion control state machine
Monitoring the Cisco PGW 2200 Softswitch Host, the Cisco HSI Server, and the Cisco BAMS File Systems
You can monitor file systems on the Cisco PGW 2200 Softswitch host, the Cisco HSI server, and the Cisco BAMS by doing any of the following:
•Viewing file system information
•Setting a threshold to have the device send a trap if file system usage passes the threshold
•Viewing which file systems have exceeded their threshold
•Polling file systems at a desired frequency. (You set the frequency, either a global polling frequency or an individual frequency, before the polling begins.)
•Polling all file systems
•Turning traps on or off for individual file systems based on trap severity
Use the following procedure to monitor the Cisco PGW 2200 Softswitch host, the Cisco HSI server, and the Cisco BAMS file systems:
Step 1 In the Map Viewer window, right-click a Cisco PGW 2200 Softswitch host, a Cisco HSI server, or a Cisco BAMS, and choose File Systems.
The File System Properties dialog box opens, displaying file system properties and settings for monitoring the file system.
If there is more than one selected device, the details shown apply to the currently highlighted device. In the list, click the device whose details you want to view or change. See the "About the File System Properties Dialog Box" section for details.
Note Alternatively, if you have an Accounts, Properties, States, or Diagnostics dialog box open for the device, you can use the dialog box Navigation menu to open the File Systems dialog box.
Step 2 Check or change settings as needed:
•Use the General tab to view file system information.
•Use the Monitor tab to change settings for monitoring file system usage.
•Use the Exception tab to check file systems that have crossed their threshold.
Step 3 If you make changes, click the toolbar Save button.
About the File System Properties Dialog Box
The File System Properties dialog box contains a toolbar and three tabs (General, Monitoring, and Exceptions).
By default, the Properties dialog is dynamically updated as device information changes. You can use toolbar buttons to turn updating on or off, acknowledge that you have seen updated information, and check for changes when dynamic updating is off.
See the "Common Functionality in Properties Dialog Boxes" section for more on dialog box functionality. Unlike other Properties dialog boxes, the File System Properties dialog box includes a toolbar Save button for saving changes to monitoring specifications.
General Tab
The General tab contains the following display-only fields:
•File System—List of file systems for this device. Select a system to view details.
•Capacity—Percentage of normally available space that is currently allocated to files on the system.
•Used Space—Amount of space allocated to existing files.
•Free Space—Total amount of space available for the creation of new files by unprivileged users.
•Mount Point—Mount point (directory) of the file system.
Monitor Tab
The Monitor tab contains the following fields:
•File System—List of file systems. Select a system to check or change monitoring settings.
•Current Utilization—Percent of disk space currently In Use or the Percent full at which an event (alarm) is triggered for the selected file system. Set alarm severity with Trap Severity.
•Poll Interval—Period of time, in seconds, between two successive checks of the file system, to see if it exceeds its threshold.
•Threshold Command—Command to execute when the threshold is exceeded.
•Trap Severity—Severity of the trap that is sent when the threshold is exceeded. Values are Warning and Critical.
•When Above Threshold—Send a trap if the threshold is exceeded. Values are Send Trap and Don't Send Trap. Use Don't Send Trap to turn off notification for the selected file system.
•When Below Threshold—Send a trap if file system usage falls below the threshold. Values are Send Trap and Don't Send Trap. Use Don't Send Trap to turn off notification for the selected file system.
•Global Poll Interval—Period of time, in seconds, between two successive checks of all file systems, to see if any exceed the threshold.
•Poll Now button—Check all file systems for this device immediately.
Note The Poll Now function is not currently supported for an individual file system. Global Poll Now (all file systems) is supported.
Exceptions Tab
•File system list box—List of file systems that have exceeded their threshold. Select a file system to view details.
•File System—Name of the selected file system.
•Threshold—Threshold that has been exceeded.
•Current Utilization—Current percent utilization of the file system.
Viewing BAMS Node Properties
Use the following procedure to view BAMS Node properties:
Step 1 In the Map Viewer window, select the desired BAMS node.
Step 2 Right-click and choose Properties.
The BAMS Node Properties dialog box opens.
Step 3 (Optional) In the Properties dialog box, you can use the toolbar buttons or menu options to:
•Print the information on the current tab.
•Close the dialog box.
•Toggle dynamic update mode off and on.
•Refresh the window to update the information when dynamic update mode is off.
•Acknowledge that you have seen dynamically updated changes.
Note The status bar shows the current status of the interface.
About the BAMS Node Properties Dialog Box
The BAMS Node Properties dialog box contains a toolbar and tabs displaying various categories of component properties. All fields are display-only.
By default, the Properties dialog box is dynamically updated as device information changes. You can use toolbar buttons to turn updating on or off, acknowledge that you have seen updated information, and check for changes as desired when dynamic updating is off.
Properties Tab
The Properties tab contains the following display-only fields:
•Node Name—The name of the node.
•Node Status—Current Operational state of the node. Values are Active, Standby, Outage, Error, and Other.
•Measurement Interval—Interval in minute to generate measurement data.
•SC Collection—Indication flag of nail configuration collection.
•Dynamic Accumulator—Indication flag of dynamic accumulator usage.
•Zero-Count Suppression—Indication flag of the zero-count suppression feature.
•BAF ASCII Output—Indication flag of BAF records output in ASCII format.
•BAF Output—Indication flag of BAF records output.
•BAF Error Output—Indication flag of printing BAF error to syslog.
•ASCII Output—Indication flag of ASCII output.
•Measurement Output—Indication flag of measurement output function.
•Lookup Error Output—Indication which lookup errors are printed to syslog.
Poll Tab
The Poll tab contains the following fields:
•Poll information—Poll table.
•MGC Host (primary and secondary)—Cisco PGW 2200 Softswitch hosts that this BAMS node polls for CDR records.
•Prefix (primary and secondary)—Prefix for CDR data files on the Cisco PGW 2200 Softswitch host.
•Suffix (primary and secondary)—Suffix for CDR data files on the Cisco PGW 2200 Softswitch host.
•CDR Directory (primary and secondary)—Directory of the CDR data files on the Cisco PGW 2200 Softswitch host.
•Interval—Polling unit (in minutes). Default value is 10.
•Timeout—Timeout for file transfer. Default value is 10.
•Max Attempt—Maximum number of retries on each file. Default value is 3.
Viewing System Component Properties
You can check properties on the following system components of a Cisco PGW 2200 Softswitch host, a Cisco HSI server, or a Cisco BAMS:
•Disk partitions
•Processor
•RAM
•Virtual memory
Note For information about viewing performance data for system components, see the "Performance Data Collected for System Components" section on page B-11.
Use the following procedure to view system component properties:
Step 1 In the Map Viewer window, do one of the following:
•To view information for all components of a particular type, right-click a Cisco PGW 2200 Softswitch host, Cisco HSI server, or Cisco BAMS. Choose Devices, and then choose one of the following:
–Disk Partition Properties
–Processor Properties
–RAM Properties
–Virtual Memory Properties
•To view information for a particular component, under the Cisco PGW 2200 Softswitch host, Cisco HSI server, or Cisco BAMS, select the component and right-click. Choose Properties.
The dialog box displays information on the selected component's properties. See the "About the System Components Properties Dialog Boxes" section for details.
Step 2 (Optional) In the Properties dialog box, you can use the toolbar buttons or menu options to
•Print the information on the current tab
•Close the dialog box
•Toggle dynamic update mode off and on
•Refresh the window to update the information when dynamic update mode is off
•Acknowledge that you have seen dynamically updated changes
About the System Components Properties Dialog Boxes
There are two types of system component Properties dialog boxes for the Cisco PGW 2200 Softswitch host, Cisco HSI server, and Cisco BAMS:
•A Properties dialog box for fixed disk, RAM, and virtual memory
•A Properties dialog box for the processor
By default, the Properties dialog is dynamically updated as device information changes. You can use toolbar buttons to turn updating on or off and check for changes when dynamic updating is off.
See the "Common Functionality in Properties Dialog Boxes" section for more on dialog box functionality.
Fixed Disk, RAM, and Virtual Memory Properties Dialog Box
The Disk, RAM, and Virtual Memory Properties dialog boxes contain the following fields:
•Description—Description of the type and instance of the selected storage device.
•Allocation Units—Size in bytes of the data object allocated from this pool.
•Space Used—Amount of the storage that is allocated.
•Total Size—Size of the total device storage.
•Allocation Failures—Number of requests for storage that could not be honored.
Processor Properties Dialog Box
The Processor Properties dialog box contains the following fields:
•Description—Description of the processor.
•Status—Current operating status. Values are Running, Unknown, Testing, Warning, and Down.
•Utilization—Average amount of time that the processor was active over the last minute.
•Errors—Number of errors detected on this device.
Viewing Dial Plan Component Properties
You can view the properties of the following dial plan components of a Cisco PGW 2200 Softswitch node:
•A- and B-digit trees
•Routes
•Routing
•Dial plan properties
Note Dial Plan Components on Cisco PGW 2200 Softswitch are no longer supported since Cisco MNM Release 2.7(3) Patch 4.
In addition, you can set and view these relationships between dial plan components:
•The relationship between conditional route and day of the week. A single conditional route can be associated with one or more conditional route descriptors on a given day, or it can be related to the same descriptor on multiple days. This appears in the Map Viewer as the Conditional Route Day, with the day of the week and the conditional route name appended to it.
•The relationship between conditional route descriptor and the route list or percentage route. A single conditional route descriptor can be associated with one or more conditional route lists or percentage routes. This appears in the Map Viewer as the Conditional Route Descriptor Details, which has the route list or percentage route with the conditional route descriptor name appended to it.
•The relationship between the percentage route and the route list or conditional route. A single percentage route can be associated with one or more conditional routes or route lists. This appears in the Map Viewer as the Percentage Route Descriptor, which has the route list or conditional route with the percentage route name appended to it.
Use the following procedure to view dial plan component properties:
Step 1 In the Map Viewer window, do one of the following:
•To view information for all components of a particular type, select the dial plan folder and right-click. Choose one of the following:
–Digit Trees, and then one of the following:
•A-Digit Tree Properties
•B-Digit Tree Properties
–Routes, and then one of the following:
•Route Trunk Properties
•Route List Properties
•Route Trunk Group Properties
•Bearer Cap(ability) Properties
–Routing, and then one of the following:
•Percentage Routes > Percentage Route or Relationship between Percentage Route and RouteList/Conditional Route
•Conditional Routes > Conditional Route, Relationship between Conditional Route and Day of Week, Conditional Route Descriptor, Conditional Route Descriptor Details, or Relationship between Conditional Route Descriptor and RouteList/Percentage Route
•Route Holiday Properties
•Result Table Properties
•Result Set Properties
•CPC Properties
•Codec String Properties
•TMR Properties
•TNS Properties
–Dial Plan Properties
•To view information for a particular component, under the dial plan folder, select the desired component and right-click. Choose Properties.
The dialog box displays information on the selected component's properties. See the "About the Dial Plan Properties Dialog Boxes" section for details.
Step 2 (Optional) In the Properties dialog box, you can use the toolbar buttons or menu options to:
•Print the information on the current tab.
•Close the dialog box.
•Toggle dynamic update mode off and on.
•Refresh the window to update the information when dynamic update mode is off.
•Acknowledge that you have seen dynamically-updated changes.
About the Dial Plan Properties Dialog Boxes
The various Properties dialog boxes for dial plan components contain a toolbar and the fields described in Table 8-5. By default, the Properties dialog is dynamically updated as device information changes. You can use toolbar buttons to turn updating on or off, acknowledge that you have seen updated information, and check for changes as desired when dynamic updating is off.
See the "Common Functionality in Properties Dialog Boxes" section for more information on dialog box functionality.
Viewing Signaling Component Properties
You can view properties of the following signaling components of a Cisco PGW 2200 Softswitch node:
•Paths
•Links
•Point codes
•External nodes
•Interfaces
•SS7 components
•M3UA/SUA components
•IPs In Mapping (Added in Release 2.7(3) Patch 3, used only for EISUP and SIP signaling services)
Use the following procedure to view signaling component properties:
Step 1 In the Map Viewer window, do one of the following:
•To view information for a particular component, under the Signaling folder, right-click the desired component and choose Properties.
The dialog box displays information on the selected component's properties. See the "About the Signaling Components Properties Dialog Boxes" section for details.
•To view information for all components of a particular type, right-click the Signaling folder and choose one of the following:
–Paths, and then choose the desired type of path component. See Table 8-6 for dialog box details.
–Links, and then choose the desired type of link component. See Table 8-7 for dialog box details.
–Point Codes, and then choose the desired type of point code component. See Table 8-8 for dialog box details.
Note In Cisco PGW 2200 Softswitch Release 9.x, detailed DPC point code properties do not appear on the Details tab of the DPC Properties dialog box. Instead, drill down from the DPC to the SS7 path object (ss7svc1, for example), choose Properties, and in the Properties dialog box click the Details tab.
–External Nodes, and then choose the desired type of external node component. See Table 8-9 for dialog box details.
–Interfaces, and then choose the desired type of interface component. See Table 8-10 for dialog box details.
–SS7 Components, and then choose the desired type of SS7 component. See Table 8-11 for dialog box details.
–M3UA/SUA Components, and then choose either the M3UA Key or Route component, or SUA Key or Route component. See Table 8-12 for details.
–IPs In Mapping Components, and then choose the desired type of mapping. See Table 8-13 for dialog box details. (Added in Release 2.7(3) Patch 3)
Step 2 (Optional) In the Properties dialog box, you can use the toolbar buttons or menu options to
•Print the information on the current tab
•Close the dialog box
•Toggle dynamic update mode off and on
•Refresh the window to update the information when dynamic update mode is off
•Acknowledge that you have seen dynamically updated changes
About the Signaling Components Properties Dialog Boxes
The various Properties dialog boxes for signaling components contain a toolbar and fields described in tables below for each component type. By default, the Properties dialog box is dynamically updated as device information changes. You can use toolbar buttons to turn updating on or off, acknowledge that you have seen updated information, and check for changes when dynamic updating is off.
•Signaling path components, in Table 8-6
•Signaling link components, in Table 8-7
•Signaling point code components, in Table 8-8
•Signaling external node components, in Table 8-9
•Signaling interface components, in Table 8-10
•Signaling SS7 components, in Table 8-11
•Signaling M3UA/SUA components, in Table 8-12
•IPs In Mapping components, in Table 8-13 (Added in Release 2.7(3) Patch 3)
See the "Common Functionality in Properties Dialog Boxes" section for more on dialog box functionality.
Viewing Trunk Group Component Properties
You can view the properties of trunk group components of a Cisco PGW 2200 Softswitch node such as
•Configuration
•Status
•SIP attributes (Cisco PGW 2200 Softswitch Release 9 and later)
Use the following procedure to view trunk group component properties:
Step 1 In the Map Viewer window, do one of the following:
•To view information for all trunk group components, right-click the Trunking folder, and choose Trunk Group Properties.
•To view information for a particular trunk group component, under the Trunking folder, right-click the desired component and choose Trunk Group Properties.
The dialog box displays information on the selected component's properties. See the "About the Trunk Group Properties Dialog Box" section for details.
Step 2 (Optional) In the Properties dialog box, you can use the toolbar buttons or menu options to
•Print the information on the current tab.
•Close the dialog box.
•Toggle dynamic update mode off and on.
•Refresh the window to update the information when dynamic update mode is off.
•Acknowledge that you have seen dynamically updated changes.
About the Trunk Group Properties Dialog Box
The Properties dialog box for trunk group components contains a toolbar and the fields described in Table 8-14. By default, the Properties dialog box is dynamically updated as device information changes. You can use toolbar buttons to turn updating on or off, acknowledge that you have seen updated information, and check for changes as desired when dynamic updating is off.
See the "Common Functionality in Properties Dialog Boxes" section for more on dialog box functionality.
Note The trunk group properties you see and the tabs where they are located depend on the release of the Cisco PGW 2200 Softswitch software you are using.
Using Diagnostic Tools
When you need to troubleshoot Cisco PGW 2200 Softswitch node devices, you can use the Diagnostics dialog box to access a variety of diagnostic tools. The Diagnostics dialog box provides shortcuts for common diagnostics that normally require the use of UNIX or MML commands. For example, you can use the ping command to determine why a device is not responding. It might be because of an SNMP agent failure or because of a true network connectivity failure.
After the command is run, the results in the Action Result window displays. If the diagnostic command generates more information than can be shown in the Action Result window, the results are written to a file and the name of that file displays. The file can be retrieved and analyzed by external systems.
Note Many diagnostic commands are time consuming to run. Take this into account when planning your use of diagnostic tools.
Related Topics
The "Using Cisco MNM to Launch Device Configuration" section describes how to use various configuration and diagnostic tools such as Cisco VSPT, CiscoView, and launching Telnet (or ssh) or X-windows to a device.
The "Using the MGC Toolbar" section describes how to use the MGC Toolbar, a diagnostic component of the Cisco PGW 2200 Softswitch software.
Use the following procedure to run diagnostics on a Cisco PGW 2200 Softswitch node device:
Step 1 In the Map Viewer window, right-click a device and choose [Device Name] Diagnostics or Tools > [Device Name] Diagnostics.
The Diagnostics dialog box for the selected device opens.
Note Alternatively, if you have an Accounts, Properties, States, or File Systems dialog box open for the device, you can use the dialog box Navigation menu to open the Diagnostics dialog box.
Step 2 Select a diagnostic option. For details, see the "About the Diagnostics Dialog Box" section.
You are asked to confirm the operation.
Step 3 Click Yes to confirm or No if you decide not to continue.
If you click Yes, An Action Report box displays containing the results of the diagnostic operation or the name of the file to which the results have been saved.
Step 4 Review the results, and then click Close to close the Action Report box.
About the Diagnostics Dialog Box
The Diagnostics dialog box lets you run common UNIX and MML diagnostic commands from Cisco MNM without knowing any UNIX or MML or having to launch an X window to connect to the device.
For the Cisco PGW 2200 Softswitch host and the Cisco HSI host, the dialog box contains two tabs: the Diagnostics tab and the Advanced tab. The Advanced tab provides status check functions. For all other devices, the dialog box contains the Diagnostics option only.
The Diagnostics dialog box includes a Navigation menu that allows you to navigate directly to Properties, Accounts, File Systems (where applicable), or States dialog boxes for the selected component, without having to reselect the component in the Map Viewer. See the "Navigating Between Dialog Boxes for a Given Component" on page 32 for details.
Table 8-15 describes the diagnostic tools available from the General tab of the Diagnostics dialog box. Table 8-16 describes the tools available for the Cisco PGW 2200 Softswitch host from its Diagnostics dialog box Advanced tab. Table 8-17 describes the tools available for the HSI host from its Diagnostics dialog box Advanced tab.
|
|
|
|
|---|---|---|
1 |
rtrv-admin-state |
Retrieves the administrative state for all (applicable) components |
2 |
rtrv-dest |
Retrieves state information for all DPCs2 and signaling paths |
3 |
rtrv-lnk-ctr |
Retrieves the service state of all linksets |
4 |
rtrv-lssn |
Retrieves the state of all local SSNs |
5 |
rtrv-ne-health |
Retrieves CPU occupancy and disk utilization |
6 |
rtrv-rssn |
Retrieves the state of all remote SSNs3 |
7 |
rtrv-rte |
Retrieves the SS7 routes for all point codes |
8 |
rtrv-sc |
Retrieves the state of all signaling channels and linksets |
9 |
rtrv-tc |
Retrieves the state of bearers for all signaling paths |
10 |
rtv-association |
Retrieves the state of all associations |
11 |
rtrv-dest:all |
Retrieves the state of all DPNSS paths |
12 |
rtrv-lics |
Retrieves the license status |
13 |
rtrv-h248:cntxs:sigpath="all",cntxid="all" |
Added in Release 2.7(3) Patch 2. Retrieves all the H.248 context information |
14 |
rtrv-ovld |
Added in Release 2.7(3) Patch 2. Retrieves information on overload level and number of messages in a queue |
15 |
rtrv-loclabel |
Added in Release 2.7(3) Patch 2. Retrieves location label information |
1 The MML command invoked by the Status Check options, which runs in the background. 2 Destination point codes. 3 Subsystem numbers. |
Using the MGC Toolbar
From Cisco MNM, you can access the MGC toolbar (see Figure 8-2), a standalone diagnostic component of the Cisco PGW 2200 Softswitch software. The toolbar contains a suite of tools for viewing diagnostic and troubleshooting information.
Figure 8-2 MGC Toolbar
From the MGC Toolbar you can access these viewers:
•Alarm and Measurement Viewer—Search and view alarms and system statistics
•Call Detail Record (CDR) Viewer—Search and view CDRs
•CONFIG-LIB Viewer—Manage the contents of the configuration library
•Log Viewer—Search and view system logs
•Trace Viewer—View and navigate through call trace output
•Translation Verification—View called number analysis results
•File Options—A tool to manage these toolkit files
Instructions for using the toolbar are provided in Chapter 3 of the Cisco Media Gateway Controller Software Release 9 Operations, Maintenance, and Troubleshooting Guide at
http://www.cisco.com/en/US/docs/voice_ip_comm/pgw/9/maintenance/guide/omtguide.html
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