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This chapter explains the following:
This section provides information on the following:
Unified Communication Operations Dashboard (UCOD) collects all the unified cluster information from more than one PCA node. It supports a maximum of 10 responders. UCOD collects cluster information like critical alerts etc., from different PCA servers, registered to one particular master. So, each of the PCA is a Responder which is communicating with one node called the Master.
Install master in a PCA node, and you may or may not install the responder in the same PCA node. The master shows cluster information from one or more responder(s) registered to the corresponding master.
Install Responder in PCA to see the UC Operations Dashboard menu. You can install Master and Responder (optional) in the same PCA server or install only Responders in other PCA nodes.
Register the Master IP Address successfully to navigate the first sub menu, UC Operations Dashboard to the UCOD Landing page.
![]() Note | If you do not register the Master IP Address, an error message notifies ‘UC Operations Dashboard Master IP Address is not registered properly. Please register the Master with the Responder in the Responder Settings Page'. |
Log in to PCA.
Go to UC Operations Dashboard → click Responder Settings.
Enter Master IP address in UCOD Master Node field.
Check Enable click Apply.
Once you register the Responder Settings page successfully,
Click on UC Operations Dashboard (first submenu) tab, which leads you to UCOD Login page.
Enter the User Name as globaladmin (lowercase letters) and enter the same Password as your PCA’s password, which leads you to the UCOD Landing Page.
Any other user name except globaladmin is not valid and an error message notifies ‘Invalid Username or Password. Please try again’.
Unified Communication Operations Dashboard Landing page
This page consists of Unified Communication Manager Cluster Information, which displays following fields.
Field |
Description |
---|---|
UCM Cluster |
Name of the Cisco Unified CM Cluster (VCS Clusters are not supported). |
Critical Alerts |
Shows the Critical Alert count for the specified cluster |
CPU Usage (Avg, Peak) |
Shows the CPU Usage information based on the average and peak CPU Usage respectively of all the nodes that are part of the specified cluster. |
Virtual Memory (Avg, Peak) |
Shows the Virtual Memory information based on the average and peak Virtual Machine usage respectively of all the nodes that are part of the specified cluster based on the severity. |
Disk Usage (Avg, Peak) |
Shows the Disk Usage information based on the average and peak Disk Usage respectively of all the nodes that are part of the specified cluster. |
Calls (Attempted + Completed) |
Shows the consolidated number of Attempted and Completed Calls for the specified cluster. |
Unregistered Endpoints (%, Actual) |
Shows the consolidated number of unregistered hard and soft endpoints for the specified cluster in percentage and the actual number of unregistered endpoints in this cluster . The symbols against the values represent the severity. |
Unregistered Gateways (%, Actual) |
Shows the number of Unregistered MGCP gateways for the specified cluster in percentage and actual number of unregistered endpoints in this cluster. The symbols against the values represent the severity. |
Unregistered Media Resources (%, Actual) |
Shows the number of Unregistered Media Resources for the specified cluster in percentage and actual number of unregistered endpoints in this cluster. The symbols against the values represent the severity. |
![]() Note | CPU Usage (Avg, Peak), Virtual Memory (Avg, Peak) and Disk Usage (Avg, Peak) have symbols against the values, and these values are sorted based on severity. |
All the above fields have few symbols against the values, and they represent the severity.
These symbols hover the respective Threshold Criteria as well.
These hover message change accordingly based on any changes done in Threshold Settings
The symbols and hover messages are explained below-
Symbols
Hover Messages