Upgrading Guest OS Images

Depending on CGR factory configuration, a Guest OS (GOS) may be present in the VM instance. You can install or upgrade Cisco IOS on the CONFIG > Firmware Update page (see Router Firmware Updates). The GOS, hypervisor, and Cisco IOS all upgrade when you perform a Cisco IOS image bundle installation or update.

After after any Cisco IOS install or upgrade, when IoT FND discovers a GOS, it checks if the initial communications setup is complete before it performs the required setup. The CGR must have a DHCP pool and GigabitEthernet 0/1 interface configured to provide an IP address and act as the gateway for the GOS. The new GOS image overwrites existing configurations. IoT FND has an internal backup and restore mechanism that ports existing apps to the upgraded Guest OS (see Monitoring a Guest OS).

See the Cisco 1000 Series Connected Grid Routers Configuration Guides documentation page for information on configuring the CGR.

Note: If IoT FND detects a non-Cisco OS installed on the VM, the firmware bundle will not upload and the Cisco reference GOS will not install.

Upgrading WPAN Images

At the CONFIG > Firmware Update page, you can upload the independent WPAN images (IOS-WPAN-RF, IOS-WPAN-PLC, IOS-WPAN-OFDM, IOS-WPAN-IXM) to IoT FND using the Images sub-tab (left-hand side) and Upload Image button like other image upgrades. This process is known as a non-integrated WPAN firmware upgrade.

Note: The WPAN firmware image integrated with the IOS CGR image option is still supported.

Also, if only the WPAN firmware upgrade from the image bundled with IOS image is desired (for example, when the WPAN firmware upgrade option was not checked during IOS upgrade), the “Install from Router” option is also provided under respective WPAN image types (IOS-WPAN-RF or IOS-WPAN-PLC).

For detailed steps, go to Working with Router Firmware Images.

Changing Action Expiration Timer

You can use the cgnms_preferences.sh script to set or retrieve the action expiration timer value in the IoT FND database:

Valid options are:

■set <pkg>actionExpirationTimeoutMins<value>

where,

– <pkg> is the preference package (required for set and get operations).

– actionExpirationTimeoutMins is the preference key (required for set and get operations).

– <value> is the preferred value, in minutes (required for set and setCgrActionExpirationTimeout operations).

■setCgrActionExpirationTimeout <value>

■get <pkg>actionExpirationTimeoutMins

■ getCgrActionExpirationTimeout

Example

In the following example, the action timer value is retrieved, set, the current value retrieved again, the value removed, and a null value retrieved:

Resilient Mesh Endpoint Firmware Updates

When you instruct IoT FND to upload a firmware image to the members of an RME firmware group or subnet, IoT FND pushes the image to the group members in the background and tracks the upload progress to ensure that the devices receive the image.

A Resilient Mesh Endpoint (RME) stores three firmware images:

■Uploaded image: Image most recently uploaded.

■Running image: Image that is currently operational.

■Backup image: It serves as a golden (fallback) image for the RME if there is an issue with the running image.

Note: You can initiate up to 3 firmware downloads simultaneously.

Mesh Firmware Migration (CG-OS CG4 platforms only)

Note: Mesh Firmware Migration to Cisco Resilient Mesh is not supported for CGRs running CG-OS version CG4(4).

IoT FND allows you to update earlier versions of CGR firmware to allow Cisco Resilient Mesh networking using the following IoT FND North Bound APIs:

■findEidByIpAddress

■startReprovisionByEidList

■startReprovisionByEidListAbridged

■startReprovisionByGroup

■startReprovisionByGroupAbridged

See the North Bound API User Guide for the Cisco IoT Field Network Director, Releases 3.x and 4.x for usage information.

Adding Firmware Groups

To add a firmware group:

1. Choose CONFIG > Firmware Update.

2. Click the Groups tab.

3. In the Groups pane, select one of the following: Default-cgr1000, Default-c800, Default-ir500, Default-ir800, Default-cgmesh or Default-sbr.

4. Click + next to Firmware Groups heading in the Groups pane to Add Group.

5. In the Add Group dialog box, enter the name of the firmware group. Device Category options depend on the device type you select in step In the Groups pane, select one of the following: Default-cgr1000, Default-c800, Default-ir500, Default-ir800, Default-cgmesh or Default-sbr.

6. Click Add.

The new group label appears under the corresponding device type in the Firmware Groups pane.

To assign devices to the new group, see Assigning Devices to a Firmware Group.

Assigning Devices to a Firmware Group

This section describes moving devices, and includes the following topics:

■Moving Devices to Another Group Manually

■Moving Devices to Another Group In Bulk

Moving Devices to Another Group Manually

To manually move devices to a group:

1. Choose CONFIG > Firmware Update.

2. Click the Groups tab.

3. In the Firmware Groups pane, select the desired firmware group based on device type.

Note: If this is an ENDPOINT firmware group, click the Devices tab above the main pane.

4. Check the check boxes of the devices that you want to move.

5. Click Change Firmware Group. to open a pop up window.

6. From the Firmware Group drop-down menu, choose the firmware group to which you want to move the devices or enter a new group name.

7. Click Change Firmware Group.

8. Click Close.

Moving Devices to Another Group In Bulk

To move devices from one group to another in bulk:

1. Create a CSV or XML file listing devices that you want to move using the format shown in the following examples:

Note: Each file can only list one device type.

2. Choose CONFIG > Firmware Update.

3. Click the Groups tab.

4. Click Assign devices to Firmware Group button (found above Groups tab).

5. In the window that appears, click Browse and locate the device list CSV or XML file.

6. From the Group drop-down menu, choose the destination group.

7. Click Assign to Group.

IoT FND moves the devices listed in the file from their current group to the destination group.

8. Click Close.

Renaming a Firmware Group

To rename a firmware group:

1. Choose CONFIG > Firmware Update.

2. Click the Groups tab.

3. In the Firmware Groups pane, select the firmware group to rename.

4. Move the cursor over the group and click the Edit Group Name pencil icon.

5. In the Rename Group window, enter the new name and then click OK.

Note: When you enter an invalid character entry (such as, @, #, !, or +) within the Rename Group field, IoT FND displays a red alert icon, highlights the field in red, and disables the OK button.

Deleting Firmware Groups

Note: Before deleting a firmware group, you must move all devices in the group to another group. You cannot delete non-empty groups.

To delete a firmware group:

1. Choose CONFIG > Firmware Update.

2. Click the Groups tab.

3. In the Firmware Groups pane, select a firmware group to display a list of all possible firmware images for that group in the right pane.

4. Check the box next to the firmware group that you want to delete.

5. Click Clear Selection that appears above the entry (yellow bar).

6. To confirm deletion, click Yes.

7. Click OK.

Viewing Firmware Image Files in IoT FND

You can display firmware image information from the Images pane in the CONFIG > Firmware Update page. Select ROUTER or ENDPOINT to display all firmware images for those devices in the IoT FND database. Select the firmware image type to refine the display (see CONFIG > Firmware Update Images Pane).

Figure 2 CONFIG > Firmware Update Images Pane

For every image in the list, IoT FND provides this information:

Adding a Firmware Image to IoT FND

Before you can upload and install a firmware image on a device, add the image file (as a zip archive) to IoT FND. IoT FND stores the image in its database.

Note: Do not unzip the image file. IoT FND unzips the file.

To add a firmware image to IoT FND:

1. Choose CONFIG > Firmware Update.

2. Click the Images tab (CONFIG > Firmware Update Images Pane).

3. In the Images pane, select ROUTER, ENDPOINT or GATEWAY, and the type of device group.

4. Click the + icon to select an image found to the right of the Firmware Images heading.

5. Click Browse to locate the firmware image. Select the image, then click Add File.

6. Click Upload.

The image appears in the Firmware Images panel (CONFIG > Firmware Update Images Pane).

Uploading a Firmware Image to a Router Group

When you upload a firmware image to router firmware group members, IoT FND pushes the image to the group members in the background and tracks the upload progress to ensure that the devices receive the image.

On routers, firmware image upload and installation requires 200 MB of free disk space. IoT FND stores image files in the.../managed/images directory on the router.

Note: If there is not enough disk space on the router for the firmware image, the IoT FND initiates disk cleanup process on the router and removes the following files, sequentially, until there is enough disk space to upload the new image:

■Unused files in the.../managed/images directory that are not currently running or referenced in the before-tunnel-config, before-registration-config, express-setup-config, and factory-config files for IOS CGRs; golden-config, ps-start-config, express-setup-config, or factory-config for CG-OS CGRs

■Unused.gbin and.bin files from the bootflash directory in CG-OS CGRs

If there is still not enough space, you must manually delete unused files on the router.

To upload a firmware image to router group members:

1. Choose CONFIG > Firmware Update.

2. Click the Groups tab.

3. In the Groups pane, select the router firmware group that you want to update.

Note: CGR groups can include devices running Cisco IOS and CG-OS. Therefore, Cisco IOS software images only upload to devices running Cisco IOS (C5921s, IR800s, ISR800s, CGR1000s); only CGRs accept CG-OS images.

IoT FND displays the firmware image type applicable to the router:

4. Click Upload Image to open the entry panel.

5. From the Select Type: drop-down menu, choose the firmware type for your device.

6. From the Select an Image: drop-down menu, choose the firmware bundle to upload.

For some software bundles, you also have the option to select one or more of the following options (as noted in parenthesis next to the options listed below):

–Install Guest OS from this bundle (IOS-CGR, IOS-IR800)

–Clean LoRaWAN application data on the install (LORAWAN)

–Install WPAN firmware from this bundle (IOS-CGR)

7. Click Upload Image.

8. Click OK.

IoT FND starts the upload process. After the image uploads, install the image as described in Installing a Firmware Image.

Canceling Router Firmware Image Upload

You can stop the image upload process to firmware router groups at any time. Stopping the upload can take a few minutes. When you cancel the image upload, the image upload process immediately stops currently running tasks, and blocks all queued tasks.

Note: Running tasks do not complete, leaving partial files on the disk and sets the firmware group status to CANCELING until you complete the upload operation.

To stop firmware image uploading to a group:

1. Choose CONFIG > Firmware Update.

2. Click the Groups tab.

3. In the Groups pane, select the firmware group.

4. Click Cancel.

5. Click Yes.

Pausing and Resuming Router Firmware Image Uploads

You can pause the image upload process to router firmware groups at any time, and resume it later.

Note: The image upload process does not immediately pause; all queued (but not running) operations pause, but currently running tasks complete. The status changes to PAUSING until the active operations complete.

To pause firmware image upload:

1. Choose CONFIG > Firmware Update.

2. Click the Groups tab.

3. In the Groups pane, select the firmware group.

4. Click Pause.

The Status column displays PAUSING until the active upload operations complete. No new upload operations start until you click the Resume button.

5. Click Yes.

To resume the upload process, click Resume.

Note: If a IoT FND server goes down while the firmware image is being uploaded to devices, the server resumes the upload process for the scheduled devices after the server comes up. For IoT FND server clusters, if one server goes down during the upload process, another server in the cluster resumes the process.

Installing a Firmware Image

To install an image on devices in a router firmware group:

1. Choose CONFIG > Firmware Update.

2. Click the Groups tab.

3. In the Groups pane, select the firmware group.

Note: IoT FND recognizes devices as firmware-specific, and uploads the proper image to selected devices.

4. In the Images pane, select a device subgroup (such as IOS-CGR, IOS-WPAN-RF, CDMA) to refine the display to those device types.

This step above is necessary because IoT FND recognizes devices as firmware-specific and ensures the system uploads the proper image to selected devices.

5. At the CONFIG > Firmware Update page, click the Groups tab; and, then Install Image on the Firmware Upgrade tab.

IoT FND sends commands to install the uploaded image and make it operational.

6. Click Yes.

IoT FND starts the installation or reloading process.

Note: If you restart IoT FND during the image installation process, IoT FND restarts the firmware installation operations that were running prior to IoT FND going offline.

You can pause or stop the installation operation as described in:

■Stopping Firmware Image Installation

■Pausing and Resuming Router Firmware Image Installation

Note: The firmware installation operation can time out on some routers. If routers are not heard from for more than an hour, IoT FND logs error messages.

Stopping Firmware Image Installation

You can stop firmware image installation at any time. When you stop image installation, the running version of the firmware remains in place.

Note: Stopping the installation cancels all queued tasks. Currently running tasks complete.

To stop firmware image installation to devices in a firmware group:

1. Choose CONFIG > Firmware Update.

2. Click Groups.

3. In the Groups pane, select the firmware group.

4. In the Firmware Upgrade window, click Cancel button.

5. Click Yes to confirm action.

Pausing and Resuming Router Firmware Image Installation

You can pause the firmware image installation process at any time.

Note: Pausing the installation pauses all queued tasks. Currently running tasks complete.

To pause firmware image installation to devices in a firmware group:

1. Choose CONFIG > Firmware Update.

2. In the Groups pane, select the firmware group.

3. In the Firmware Upgrade window, click Pause button.

4. Click Yes to confirm action.

You can resume the installation process by clicking Resume.

Interface Names After Migration

IoT Field Network Director preserves metrics for the various interfaces and associated properties during migration. CG-OS-to-IOS Interface Migration Map maps CG-OS interfaces to the corresponding IOS interfaces to preserve metrics.

Uploading a Firmware Image to a Resilient Mesh Endpoint Group

To upload a firmware image to mesh endpoint group members:

1. Choose CONFIG > Firmware Update.

2. Click the Groups tab (left pane).

3. Select the firmware group to update.

4. In the right panel, select Firmware Management and the click Upload Image button and an entry panel appears.

a. From the Select Type drop-down menu, choose the firmware type for your device.

IoT FND can upload these image types to ENDPOINT devices.

b. From the Select an Image drop-down menu, choose the firmware bundle to upload.

c. Click Upload Image.

d. Check the appropriate box based on the Selected Type and Image:

–Install Guest OS from this bundle

–Clean LoRaWAN application data on install?

–install WAPN firmware from this bundle:

e. Click OK.

IoT FND adds the image to the list of images in the Firmware Management pane and starts the upload process in the background. A bar chart displays the upload progress (percent complete). You can filter the display by Subnet, PanId or Group.

For every image in the list, IoT FND displays the following information:

Setting the Installation Schedule

To set the installation schedule:

1. Click the Schedule Install and Reload button under the Actions heading.

2. Specify the date and time for the installation of the image and the rebooting of the device.

3. Click Set Reboot Time.

4. Click Yes.

Viewing Mesh Device Firmware Image Upload Logs

To view the firmware image upload logs for mesh devices:

1. Choose CONFIG > Firmware Update.

2. Click the Groups tab (left-pane).

3. Under the Firmware Groups heading of the Groups pane, select the Default-cgmesh firmware group.

4. Click the Logs tab (right-pane).

Viewing Mesh Endpoint Firmware Update Information

You can view the endpoint firmware update process down to the subnet level for greater visibility. To view details of firmware updates for mesh endpoint devices (by Subnet, Pan Id or Group) in a table or histogram, during the upgrade process or after the firmware upgrade completes, follow these steps:

Note: For Subnet and Pan Ids, you must enter the value in the text box provided:

1. Choose CONFIG > Firmware Update.

2. Click the Groups tab.

3. Under the Groups heading, select a mesh devices group (such as Default-cgmesh or Default-ir500).

4. Click the Firmware Management tab (right-pane).

Viewing Mesh Device Firmware Information

To view the firmware information for mesh devices:

1. Choose CONFIG > Firmware Update.

2. Click the Groups tab.

3. In the Groups pane under the Firmware Groups heading, select a Mesh devices group.

4. Click the Devices tab.

For every device in the group, IoT FND displays the following Device Info: