The Viptela products are controlled under the Commerce Control List (CCL) of the U.S. Export Administration Regulations (EAR) as networking equipment within the following U.S. Export Control Classification Numbers (ECCN): 5A002, 5D002, and 5E002.

The vEdge hardware and software products and the Viptela encryption technology can be delivered to most end users and destinations worldwide without a licensing requirement. The Viptela solution and products have undergone a one-time review by the Government of the United States of America and qualify for License Exception ENC. As such, they are eligible for export according to Section 740.17 of the EAR.

The Viptela solutions and products can be delivered to most end users worldwide, except to entities or end users in the following countries: Cuba, Iran, North Korea, Sudan, and Syria.

Controlled Technologies

Viptela manages technology subject to the U.S. Export Administration Regulations (EAR). These controlled technologies may include items under U.S. ECCN 5E002 encryption technology. The Viptela encryption technology is for the development, production, and use of Viptela products that implement or use encryption.

The Viptela software distribution policy allows only authenticated users to download the Viptela encryption software. Recipients of controlled technology are obliged to maintain adequate controls to prevent nationals from outside the U.S. and Canada from accessing Viptela information, subject to ECCN5E002, without first obtaining authorization from the U.S. government.

For additional information on controlled technologies, please contact Viptela support at support@viptela.com .

This article provides specifications for the vEdge 100m chassis, wireless platforms, and multiband swivel-mount dipole antennas.

Chassis Specifications

The following table lists the specifications for the vEdge 100m router chassis.

Wireless Platform Specifications

The following table lists the specifications for the vEdge 100m wireless platforms.

Multiband Antenna Specifications

The vEdge 100m router ships with two multiband swivel-mount dipole antennas. The articulating joint of the antenna provides 0 to 90 degrees pivot and 180-degree swivel movement, allowing vertical and horizontal orientation of the antenna.

The following table lists the electrical, mechanical, and frequency specifications for the antennas.

This article describes the components on the front and rear panels of the vEdge 100m router. See At a Glance for the exact location of these components on the router.

Front Panel LEDs

The vEdge 100m router has five chassis status LEDs located on the front panel. The following table describes the LEDs , their color and states, and the status they indicate.

The following figure shows the location of the chassis status, LEDs on the front panel of the vEdge 100m router.

Rear Panel

The rear panel of the vEdge 100m router has two antenna terminals, a Kensington security lock slot, and a Reset button. See Chassis Views for the location of all components on the rear panel of the router.

Antenna Terminals

The rear panel of the vEdge 100m router has two SMA antenna terminals for attaching the two multiband swivel-mount dipole antennas that ship with the router. For antenna specifications, see Multiband Antenna Specifications .

Kensington Security Lock Slot

The rear panel of the vEdge 100m router has a small metal-enforced hole for attaching a Kensington lock to secure the router.

Reset Button

The Reset button on the rear panel of the vEdge 100m router is recessed, to avoid accidentally pressing it while the router is operational. To press the Reset button, use a sharp narrow tool. The following table describes the effects of pressing the Reset button.

The vEdge 100m router supports three types of ports:

• RJ-45 Ethernet ports

• USB port

• USB serial console port.

RJ-45 Ethernet Ports

The vEdge 100m router has five built-in RJ-45 Ethernet ports. These ports support 10/100/1000 Mbps and are numbered 0 through 4. Port 0 supports PoE capability.

The following figure provides the pinout information for the RJ-45 ports. The RJ-45 ports comply with the 801 standards.

USB Port

The vEdge 100m router has one USB port with a type A connector. The USB port complies with USB 3.0 specification.

Console Port

The vEdge 100m console port is a serial port and is accessible via a USB Mini-B connector. See the following figure.

A USB Type-A to Mini-B connector cable ships with the vEdge 100m router as standard accessory for console port connection.

Note	When you connect a device such as a PC or a terminal server to the console serial port of a vEdge router, ensure that the PC or terminal serial port is configured to disable flow control.

The vEdge 100m router has an built-in AC-to-DC power supply unit. This article describes the AC power supply in the router and the cooling system and airflow through the router chassis.

AC Power Supply in vEdge 100m Router

The vEdge 100m router has an integrated AC power supply that exposes a C6 male AC inlet connector externally. The unit can be powered by connecting the supplied power cord to AC mains with the C5 female connector end of power cord plugged into the unit.

The following table describes the AC power supply specifications for the vEdge 100m router.

AC Power Cord Specifications

The vEdge 100m router ships with a detachable AC power cord. The power cord has a C5 female connector at one end, and the other end is specific to the country/locality to which the product is shipped.

Cooling System in a vEdge 100m Router

The cooling system in a vEdge 100m router consists of internal heat sinks and an internal fan with adjustable speed. The fan speed is algorithmically controlled, based on readings obtained from internal temperature sensors. The internal temperature is affected by factors such as the external ambient temperature and the traffic workload.

If the ambient temperature inside the chassis rises above the acceptable range, the router raises an alarm. If the temperature inside the chassis rises above the maximum threshold temperature, the router shuts down automatically.

This article provides general safety standards to adhere to when installing or connecting a vEdge 100m router or its components.

General Safety Standards

• Install your vEdge router in compliance with the following local, national, and international electrical codes:

  • United States—National Fire Protection Association (NFPA 70), United States National Electrical Code.

  • Other countries—International Electromechanical Commission (IEC) 60364, Part 1 through Part 7.

  • Evaluated to the TN power system.

  • Canada—Canadian Electrical Code, Part 1, CSA C22.1.

• Locate the emergency power-off switch in the room in which you are working. In case of an electrical accident, quickly turn off the power.

• Disconnect power before installing or removing the router.

• If an electrical accident occurs, use caution and immediately turn off power to the router.

• Make sure that grounding surfaces are thoroughly cleaned and well-finished before grounding connections are made.

• Do not work alone if hazardous conditions exist.

• Always check that power is disconnected from a circuit. Never assume that it is disconnected.

• Carefully inspect your work area for possible hazards, such as moist floors, worn-out power cords, ungrounded power extension cords, and missing safety grounds.

• Operate the device within marked electrical ratings and product usage instructions.

• To ensure that the router and the FRUs function safely and correctly, use the specified cables and connectors, and make certain they are in good condition.

This article provide guidelines and requirements for preparing your site to install the vEdge 100m router.

Site Preparation Guidelines

Efficient operation of your vEdge 100m router requires proper site planning and proper layout of your equipment rack or wiring closet:

• Ensure that the area around the router is kept free of dust and conductive material.

• Follow appropriate airflow guidelines so that the cooling system functions normally.

• Follow ESD prevention procedures to avoid any damage to the router.

• Install the router in an enclosed, secure area allowing only authorized personnel to access the device.

Environmental Requirements

Install the vEdge 100m router in a dry, clean, temperature-controlled, and well-ventilated environment:

• Maintain ambient airflow for the router to operate normally. The ambient intake air temperature should be in the range 0°C to 40°C (32°F to 104°F). If the airflow is blocked or if the intake air is too warm, the router can become overheated.

• The airflow to the router is from the top surface near the Viptela logo. To ensure that the airflow to the router is not blocked, keep an air gap of 2-3 inches (5-8 cm) above the router and do not place anything directly on top of the router.

• Avoid temperature extremes. Ensure that the router is operating at an ambient temperature not more that 40°C (104°F) at sea level. For higher altitudes, a derating of 1.5°C per 1,000 feet applies.

• High humidity conditions can cause moisture to penetrate into the chassis. The device supports 10% to 85% humidity levels, noncondensing.

After you have prepared your site for router installation, unpack the vEdge 100m router and install the SIM card and the antennas before you mount the router on the wall.

Unpack the vEdge 100m Router

A vEdge 100m router is shipped in a cardboard carton and is secured firmly in place with foam packing material. The carton contains a packing list and Quick Start instructions. It is recommended that you not unpack the router until you are ready to install it.

To unpack the router:

1. Open the top flaps of the carton.

2. Gradually remove the packing foam holding the router and the accessories in place. See Figure 1.

3. Take out the router and each accessory.

4. Verify the router components against the packing list included in the box (see packing list below).

Note	It is recommended that you not discard the shipping carton and packing material when you unpack the router. Flatten and store the box in case you need to move or return the router in the future. See Return Hardware .

Packing List for a vEdge 100m Router

The cardboard carton in which the router is packed includes a packing list. Check the parts you receive with your router against the items on the packing list. The packing list specifies the part number, name, and quantity of each item in the carton.

The following table lists the parts shipped with the vEdge 100m router and their quantities.

Install the SIM Card Into the vEdge 100m Router

Before you connect power to the vEdge 100m router, you must install the SIM card that you received from your carrier. The SIM card socket is located on the bottom of the vEdge 100m chassis. See Figure 2.

To install the SIM card into the socket:

1. Unscrew the socket cover and open it.

   

2. Slide the metallic SIM card holder cover towards the socket cover hinge and open it.

   

3. Insert the SIM card firmly into the metallic SIM card holder, with the SIM card correctly aligned and its contacts facing downward. Ensure that the SIM card is inserted fully.

   

4. Push down and slide the metallic SIM card holder until it clicks. Ensure that the SIM card is seated correctly.

   

If you need to change the SIM card later, make sure you disconnect the router's power first, before installing the new card.

Attach the Antennas to the vEdge 100m Router

The rear panel of the vEdge 100m router has two antenna terminals. To attach the multiband antennas to the router:

1. Screw one antenna into the terminal marked MAIN, and screw the other antenna into the terminal marked DIV.

   

2. Turn each antenna so that it is vertical. See Figure 8.

   

Mount the vEdge 100m Router on the Wall

In addition to the accessory box, you need the following tools to mount a vEdge 100m router:

• Number 2 Phillips (+) screwdriver

• Tape measure or level

To mount the vEdge 100m router on the wall:

1. Secure the mounting plate to the wall using four screws appropriate for your wall type (screws not included).

   

2. Mount the router on the mounting plate by aligning the two slots on the underside of the router chassis to the notches in the mounting plate. Then gently slide the router chassis down onto the notches.

   

3. Secure the router with a Kensington security lock using the slot in the rear of the chassis.

   

This article describes how to connect the vEdge 100m router to an AC power source and to a management console.

Connect AC Power to the Router

To connect the vEdge 100m router to an AC power source, plug one end of the AC power cord into the back of the router, and plug the other end into an AC power outlet as shown in the following figure.

Note	It is strongly recommended that you use the power cord supplied with the router.

Caution

If you are connecting AC power to the router, it is recommended that the building have an external surge protective device installed.

Connect the Router to LAN and WAN Interfaces

To connect the vEdge 100m router to the LAN, plug the appropriate cable into any port except Port 4 on the front of the router.

To connect the vEdge 100m router to a WAN, plug the appropriate cable into Port 4 on the front of the router.

Connect the Router to a Management Console

To connect the vEdge 100m router to a management console:

1. Connect one end of the USB Type-A to Mini-B connector cable into the console port, labeled CONSOLE, on the vEdge router.

2. Connect the other end of the console cable into a management console.

To use the USB console from a Windows device:

1. In the Device Manager, determine which COM port is being used for the USB serial port.

2. In the PuTTY SSH/Telnet client, in Connection Type, select Serial. Specify the COM port and a speed of 115200.

To use the USB console from a Macintosh device:

1. Install the necessary USB serial driver to enable you to connect the Macintosh to the console port of the router.

2. Launch the Terminal utility.

3. From a terminal shell, access the console port with this command:

   $ screen /dev/tty.usbserial* 115200,cs8

Default Configuration for Software Releases 16.3 and Later

For Releases 16.3 and later, the default configuration file looks like this:

vEdge100m# show running-config
system
 host-name vedge
 vbond ztp.viptela.com
 aaa
  auth-order local radius tacacs
  usergroup basic
   task system read write
   task interface read write
  !
  usergroup netadmin
  !
  usergroup operator
   task system read
   task interface read
   task policy read
   task routing read
   task security read
  !
  user admin
   password $6$qKmsMYJ084t8bH5e$vz1mCDB76u74UPJ29cFo7vK5JjNBTutvlT9WhH/EHgUCHwMwoWU9XzfQ4eqUtgwEMdFzWcskcAtb97GxLArXX1
  !
 !
 logging
  disk
   enable
  !
 !
!
omp
 no shutdown
 graceful-restart
 advertise connected
 advertise static
!
security
 ipsec
  authentication-type ah-sha1-hmac sha1-hmac
 !
!
vpn 0
 interface cellular0
  ip dhcp-client
  tunnel-interface
   encapsulation ipsec
   color lte
   no allow-service bgp
   allow-service dhcp
   allow-service dns
   allow-service icmp
   no allow-service sshd
   no allow-service netconf
   no allow-service ntp
   no allow-service ospf
   no allow-service stun
  !
  mtu      1428
  profile  0
  technology auto (in Releases 16.3.2 and later)
  no shutdown
 !
 interface ge0/4
  ip dhcp-client
  ipv6 dhcp-client
  tunnel-interface
   encapsulation ipsec
   no allow-service bgp
   allow-service dhcp
   allow-service dns
   allow-service icmp
   no allow-service sshd
   no allow-service netconf
   no allow-service ntp
   no allow-service ospf
   no allow-service stun
  !
  no shutdown
 !
!
vpn 512
 interface ge0/0
  ip address 192.168.1.1/24
  no shutdown
 !
!

Default Configuration for Software Releases 16.2 and Earlier

For Release 16.2, the default configuration file looks like this:

vEdge100m# show running-config
system
 host-name vedge
 vbond ztp.viptela.com
 aaa
  auth-order local radius tacacs
  usergroup basic
   task system read write
   task interface read write
  !
  usergroup netadmin
  !
  usergroup operator
   task system read
   task interface read
   task policy read
   task routing read
   task security read
  !
  user admin
   password $6$fTBoB4hFbObL96Rh$<wbr/>Tx3voGhKPNeTSjRsQ4AVd3dvS3R.<wbr/>A0DsOcBaNjZgXJiiUU6OldFVpqKKBP<wbr/>1CafW56nMDIi2PNEvVeBSKMf1RL0
  !
 !
logging
  disk
   enable
  !
 !
!
omp
 no shutdown
 graceful-restart
 advertise connected
 advertise static
!
security
 ipsec
  authentication-type ah-sha1-hmac sha1-hmac
 !
!
vpn 0
 interface ge0/4
  ip dhcp-client
  tunnel-interface
   encapsulation ipsec
   no allow-service bgp
   allow-service dhcp
   allow-service dns
   allow-service icmp
   no allow-service sshd
   no allow-service netconf
   no allow-service ntp
   no allow-service ospf
   no allow-service stun
  !
  no shutdown
 !
!
vpn 512
 interface ge0/0
  ip address 192.168.1.1/24
  no shutdown
 !
​!

For Releases 16.2.10 and later, after you install the software and issue the request software reset command, the default configuration file looks like this:

vEdge100m# show running-config
system
 host-name vedge
 vbond ztp.viptela.com
 aaa
  auth-order local radius tacacs
  usergroup basic
   task system read write
   task interface read write
  !
  usergroup netadmin
  !
  usergroup operator
   task system read
   task interface read
   task policy read
   task routing read
   task security read
  !
  user admin
   password $6$qKmsMYJ084t8bH5e$vz1mCDB76u74UPJ29cFo7vK5JjNBTutvlT9WhH/EHgUCHwMwoWU9XzfQ4eqUtgwEMdFzWcskcAtb97GxLArXX1
  !
!
logging
  disk
   enable
  !
!
!
omp
 no shutdown
 graceful-restart
 advertise connected
 advertise static
!
security
 ipsec
  authentication-type ah-sha1-hmac sha1-hmac
 !
!
vpn 0
 interface cellular0
  ip dhcp-client
  tunnel-interface
   encapsulation ipsec
   color lte
   no allow-service bgp
   allow-service dhcp
   allow-service dns
   allow-service icmp
   no allow-service sshd
   no allow-service netconf
   no allow-service ntp
   no allow-service ospf
   no allow-service stun
  !
  mtu      1428
  profile  0
  technology auto
  no shutdown
 !
 interface ge0/4
  ip dhcp-client
  ipv6 dhcp-client
  tunnel-interface
   encapsulation ipsec
   no allow-service bgp
   allow-service dhcp
   allow-service dns
   allow-service icmp
   no allow-service sshd
   no allow-service netconf
   no allow-service ntp
   no allow-service ospf
   no allow-service stun
  !
  no shutdown
 !
!
vpn 512
 interface ge0/0
  ip address 192.168.1.1/24
  no shutdown
 !
!

You can monitor and troubleshoot the vEdge 100m router using the various LEDs and system alarms on the router.

Alarm Severity Levels

The system alarms on the vEdge 100m router have two severity levels:

• Major (red)—Indicates a critical situation on the router resulting from one of two conditions:

  • One or more hardware components on the router has failed.

  • One or more hardware components on the router has exceeded the temperature threshold.

A major alarm condition requires immediate attention. If a temperature related major alarm persists for more than five minutes, the router will shut down.

• Minor (yellow)—Indicates a warning on the router that, if left unattended, might result in an interruption in router operation or degradation in router performance. A yellow alarm condition requires further monitoring and/or maintenance.

Hardware Alarms

Hardware alarms on the vEdge 100m router are predefined and are triggered by a physical condition on the router such as a power supply failure, excessive component temperature, or fan failure. The vEdge 100m router triggers the following types of hardware alarms:

• Main board temperature alarm—The main board of the router has one temperature sensing point (board sensor 0). If the temperature of the sensor location crosses the predefined threshold level, the system triggers an alarm.

• CPU temperature alarm—If the temperature of the system CPU crosses the predefined threshold level, the system triggers an alarm.

• Fan alarm—The router has a fixed built-in fan for system cooling which runs at a variable speed. The Viptela software maintains the fan at an optimal fan speed, raising the speed as the ambient temperature increases and decreasing the speed as the temperature decreases, to keep the router operating at the lowest possible temperature in the green temperature threshold. If the fan stops running, the system triggers an alarm. Also if the fan starts to run below a predefined RPM threshold, the system triggers an alarm.

The following table lists the yellow and red alarm threshold for the temperature sensing points in the system—one board sensor on the board and one CPU junction temperature sensor. The lower threshold value (Bad Fan) applies if a fan failure condition is also detected; otherwise, the higher threshold value (normal) applies.

Checking Alarms and Notifications

To view the current chassis environment condition , enter the show hardware environment command at the system prompt. The system displays the power supply status, temperature sensor readings, fan speed, and related alarm status if any exists.

To view the severity of active alarms, enter the show hardware alarms command at the system prompt. The system displays the alarm severity and a brief description of the cause of each active alarm.

To view temperature thresholds at which green, yellow, and red alarms are generated, enter the show hardware temperature-thresholds command at the system prompt. The system displays the alarm temperature threshold information for a specific board or all boards in the router and for the router's CPU.

To view all other events on a Viptela device, enter the show notification stream command. The system displays notifications about events that have occurred on the Viptela device.

LEDs

The chassis LEDs located on the front panel of the vEdge 100m router indicate the status of the router.

If one or more major alarms are active in the router, the Status LED is lit red. If one or more minor alarms are active in the router, the Status LED is lit solid yellow. See Front and Rear Panel Components for details of the LEDs and the status they indicate.

This article explains how to revert the configuration for a vEdge router to the factory-default values. It also explains how to do a soft and hard reset of the router.

Reverting to the vEdge Router Factory-Default Configuration

After you set up and start the virtual machines (VMs) for the vEdge Cloud routers and set up and start the hardware vEdge routers in your overlay network, they come up with a factory-default configuration . When you make and commit changes to the default configuration, a new configuration file is created. This new configuration file then becomes the active configuration.

If desired, you can revert to the default factory configuration:

vEdge# request software reset

Reset the Router

You can reset the vEdge router by doing either a hard press or a soft press. To perform either type of press, locate the Reset button on the front panel of the router. The Reset button is recessed to avoid accidentally pressing it while the router is operational. To press the Reset button, use a sharp narrow tool.

Perform a Long Press Reset

A long press reset of the vEdge router erases passwords, keys, and most other configuration parameters, restoring the router to its factory-default configuration.

To perform a long press reset, press the Reset button for more than 10 seconds. After you release the Reset button, the router will reboot and resume normal operation.

Perform a Short Press Reset

A short press reset of the Edge router is equivalent to a graceful software reboot and is the same as entering the reboot command at the CLI prompt.

To perform a short press reset, press the Reset button for two seconds. The short press reset takes effect almost instantaneously and reboots the router.

This article describes how to return a vEdge router or a hardware component to Viptela for repair or replacement.

Locate Serial and Model Number

To return a vEdge router or a hardware component to Viptela, you need the serial and model number of the router or the component being returned.

You can locate the serial and model number of a vEdge router in one of the following ways:

• In vManage NMS, select the Configuration ► Devices screen. The device table lists the serial and model numbers of the routers in the network.

• Enter the show hardware inventory command at the CLI prompt.

• The serial number is printed on a label on the right side of the router; the model number is printed on a label on the back of the router.

  

Obtain an RMA Number

If you are returning a vEdge router or a hardware component to Viptela for repair or replacement, contact the Viptela Customer Support team to open a support case and obtain a Return Materials Authorization (RMA) number.

Before you open a case and request an RMA number, keep the following information ready:

• Your existing service contract number, if you have one

• Serial number of the router or component

• Model number of the router or component

• Physical location of the router

• Your name, organization name, telephone number, fax number, and shipping address

• Failure or problem description with details

• Type of activity being performed on the router when the problem occurred

• Configuration data displayed by one or more show commands

To obtain an RMA number:

1. Open a support case with Viptela in one of the following ways:

   • Log in to www.viptela.com/support

   • Send email to  support@viptela.com

   • Call toll-free 800-525-5033

2. A Viptela Customer Support representative validates your request and issues an RMA number for returning the router or a hardware component.

Note	Do not return the router or any component to Viptela before first obtaining an RMA number. Viptela reserves the right to refuse to take any shipment that does not have an RMA number.

Repack the Router

If you need to move or return the vEdge router, repack the router in its original packing. Before you repack the router follow these steps:

1. Shut down the vEdge router by issuing the poweroff command at the CLI prompt.

2. Disconnect power to the router.

3. Remove the cables and transceivers.

You will need the following tools to repack the router:

• Phillips Number 2 (+) screwdriver

• Cardboard carton and original packing in which you received the router

To repack the router in its original packing:

1. If you do not have a vEdge 1000 router, skip this step. Otherwise:

   1. If the router is installed in a rack using the rack-mount kit from Viptela, remove the front stopper screwed along the front side of the rack-mount tray.

   2. Then remove the rack-mount tray from the rack by having one person support the weight of the rack-mount tray while a second person unscrews the rack-mount screws.

   3. Place the rack-mount tray on a firm, flat surface.

   4. Slide out the vEdge 1000 router from the rack-mount tray.

2. Place the router chassis in the plastic packing bag.

3. Place the side packing foam on both sides of the router chassis.

4. Secure the chassis in the cardboard carton.

5. Secure the top of the chassis by placing the top packing foam over the top of the chassis.

6. Close the cardboard shipping box and seal it with packing tape.

7. Write the RMA number on top of the box for purposes of tracking.

If you are returning any field-replaceable units with the router, repack them as described in Repack Router Components below.

Repack Router Components

If you need to return any router components, follow these steps:

1. Ensure that you have the antistatic bag for each component and an ESD grounding strap.

2. Place each component in its antistatic bag.

3. Pack each component in its original packing material. If you do not have the original packing material, ensure that the component is packed adequately with packing material to prevent any damage in transit.

4. Place the component in the original cardboard box or another cardboard box if the original is not available.

5. Secure the box with tape.

6. Write the RMA number on top of the box for purposes of tracking.