Collect IOx sensor logs
In case of sensor issues Cisco Cyber Vision support can ask you to retrieve IOx sensor logs.
If the sensor is communicating with the Center, use the Cisco Cyber VisionGUI to generate the sensor diagnostic from the sensor statistics page.
If the sensor is not communicating with the Center, you can collect the logs from the sensor command line. To do so:
Procedure
Step 1 |
Connect to the sensor in ssh. |
Step 2 |
Use the following command to get the sensor application id:
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Step 3 |
Use the following command to connect to the sensor application:
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Step 4 |
Use the following command and copy the results returned in a file to be sent to Cisco Cyber Vision support.
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