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Updated:November 15, 2021
Bias-Free Language
The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
Cisco VSM Release 7.14.4 includes bug fixes. See Resolved Caveats for more information.
Upgrade of VSM 7.14.0 to 7.14.4 is not supported from VSOM UI directly and to do so a patch has to be applied on the existing VSM 7.14.0. Instructions for applying the patch and upgrading from then on has been provided in the section Upgrading from Previous Cisco VSM Releases. Also, refer to Table 2 Upgrade Methods for more details.
Upgrade to 7.14.4 is not supported on the Cisco CSS UCS series servers CPS-UCS-1RU-K9 and CPS-UCS-2RU-K9
Upgrade to 7.14.4 is not supported for servers deployed on ESXi5.1
7.14.4 has been tested on Internet Explorer 10 and higher, Chrome, Firefox browsers only.
Getting Started
Cisco VSM Release 7.14.4 is pre-installed on new servers, can be installed as a virtual machine, or used to upgrade an existing deployment.
Table 1 Cisco VSM Installation and Upgrade Options
Option
Description
Notes
Pre-installed
Release 7.14.4 is pre-installed in new installations on the Cisco Connected Safety and Security UCS Platform Series servers:
Cisco Connected Safety and Security UCS Platform Series Servers
Cisco VSM Release 7.14.4 is pre-installed on new installations of the Cisco Connected Safety and Security UCS Platform Series when ordered with the Cisco VSM software installed.
(Note: This procedure is not required to be followed for prior versions like 7.12.1 or earlier.)
Download the patch (Cisco_VSOM_7.14.0-325_CSCvs91271.zip) located at https://software.cisco.com/download/home/282976740/type/281933881/release/7.14.0
Transfer the patch to VSOM server at “/var” location.
SSH to VSOM server with root privileges and go to location where the patch is copied.
Unzip the patch using the command # unzip Cisco_VSOM_7.14.0-325_CSCvs91271.zip
Go to directory “CSCvs91271” using the command # cd CSCvs91271
Execute the install script as shown below #./install.sh
Once the patch is installed, VSOM service gets restarted and a message will be displayed as “Patch applied, and tomcat restarted”.
Follow rest of the instructions to upgrade VSOM and servers mentioned in “Table 2, Row 1” below.
2. VSM with SAN storage has issues. Please see Appendix below before upgrade/install 7.14.4
3. SASD upgrade may fail in the following scenarios while upgrading VSM from 7.14.0 to 7.14.4.
3.1. Auto-upgrade Video Wall - In this scenario, the SASD video wall upgrade fails and the download process get stuck indefinitely.
3.2. Downloading SASD after connecting to VSOM - In this scenario, when the user clicks on the 'download' option after connecting to the upgraded VSOM from SASD, the download process gets stuck forever
WORKAROUND Install SASD by following the download and install instructions present in the user guide under section “Installing the Application Suite.”
Upgrade methods
The following table describes the upgrade methods based on how old your server’s current release is.
Table 2 Upgrade Methods
Upgrading From...
Upgrade Method
More Information
Upgrade from version 7.14.1, 7.14.2, or 7.14.3 to 7.14.4
For direct upgrade from 7.14.1,7.14.2, or 7.14.3 to 7.14.4 using.zip upgrade, please follow the steps mentioned in next column. (Prerequisite: VSOM/VSF needs to be upgraded first)
For VSOM and associated servers.
1. Upgrade VSOM/VSF server: Login to CDAF UI of VSOM/VSF server and upload.zip upgrade file and install.
2. Upgrade associated Media servers: Login to VSOM and upload.zip file.
Upgrade from version 7.14.0 to 7.14.1 or 7.14.2 or 7.14.3 or 7.14.3 or 7.14.4
For Direct upgrade from 7.14.0 to 7.14.1 or 7.14.2 or 7.14.3 or 7.14.4 using.zip upgrade file, apply the patch first as mentioned in previous section and then upgrade the servers.
For VSOM and associated servers.
3. Upgrade VSOM/VSF server: Login to CDAF UI of VSOM/VSF server and upload.zip upgrade file and install.
4. Upgrade associated Media servers: Login to VSOM and upload.zip file.
Upgrades are supported on physical or virtual servers running the RHEL 6.9 operating system. (For the servers running VSM versions 7.10.x and below, first upgrade to 7.11 or 7.12 and then to 7.14.4.)
Upgrades are not supported on servers running the RHEL5 and SUSE operating systems.
The CIVS platform is not supported and cannot be upgraded to VSM 7.7 or higher.
Upgrade to 7.14.4 is not supported on the Cisco CSS UCS series servers CPS-UCS-1RU-K9 and CPS-UCS-2RU-K9
Upgrade to 7.14.4 is not supported for servers deployed on ESXi5.1
Release 7.6 and later
(except for 2 most recent releases)
Backup and restore to a new server
For example, backup the configuration and data from a release 7.9 server and restore it to a new release 7.14 server.
NOTE - Only backups that include configuration+ historical data are supported for upgrades. Configuration-only backups are not supported and will cause a config mismatch in the cameras
You can also create a bootable USB flash drive that can be used to recover an installation or perform a a factory installation of Cisco VSM Release 7.14.4 on a supported physical server that shipped with Cisco VSM Release 7.14.3 pre-installed. This includes KIN-UCSM5-1RU-K9 and KIN-UCSM5-2RU-K9.
2.The minimum firmware is required for video streaming and recording functionality. The latest firmware may be required to support new features, as indicated in the feature columns or descriptions. For more information, including caveats and supported features, see the release notes for the camera model and firmware version.
Table 5 Cisco 4000 Series and 5000 Series
Basic functionality such as streaming and recording is supported. Any features that require a firmware upgrade are not supported.
4.The minimum firmware is required for video streaming and recording functionality. The latest firmware may be required to support new features, as indicated in the feature columns or descriptions. For more information, including caveats and supported features, see the release notes for the camera model and firmware version.
5.The minimum firmware is required for video streaming and recording functionality. The latest firmware may be required to support new features, as indicated in the feature columns or descriptions. For more information, including caveats and supported features, see the release notes for the camera model and firmware version.
6.The minimum firmware is required for video streaming and recording functionality. The latest firmware may be required to support new features, as indicated in the feature columns or descriptions. For more information, including caveats and supported features, see the release notes for the camera model and firmware version.
7.Camera mode SHOULD be 5MP while adding to VSOM to support all resolutions.
8.Five window video motion detection.
4. Privacy Mask will be enabled until user disables it from VSOM, unlike earlier CISCO cameras where Privacy Mask used to get disabled after privacy mask timer is elapsed.
9.The minimum firmware is required for video streaming and recording functionality. The latest firmware may be required to support new features, as indicated in the feature columns or descriptions. For more information, including caveats and supported features, see the release notes for the camera model and firmware version.
Additional Notes on Cisco Devices
Cisco 4500 and 4500E support video analytics.
Cisco 5000 series does not support motion detection at video bit-rates above 4,000 (4 Mbps). The “H” video preset in Templates has been chosen to not exceed this, so motion detection will work.
The Cisco 5000 and 2900 camera series do not allow changes to the authentication settings (username/password) or networking settings (DHCP/Static, DNS, etc.) through Cisco VSM. These values can only be changed using the camera web interfaces.
Focus, Auto Focus and Zoom support are not available for Cisco 6000P, 3421V, 3520, 3530, 3535, and 3050 camera models.
When Cisco VSM manages a Cisco 6930, 2830, or 2835 camera, it automatically enables the HTTP protocol on the camera and uses this protocol to send PTZ commands to the camera. Other configuration commands continue to use the HTTPS protocol.
The Cisco 2830, 2835, 3000 series, 6000 series and 7030 cameras now support MJPEG primary streams.
Cisco 3421V and 6050 cameras do not support Contact Closure, Cisco 7030 camera supports 3 input ports. All other Cisco 3000, 6000, 8000 series cameras support 1 input port.
In PTZ Tour Configuration, the configured transition time configured includes the time that it takes the camera to move from the one preset position to the next preset position in addition to the time that the camera is expected to stay in the preset position. If the transition time is configured to a value that is less than the time that it takes the camera to move from one preset position to the next, the camera moves between the first and second presets positions only, instead of touring between all preset positions that are configured in the tour.
The minimum firmware version required to support camera applications is 2.5.0-10.
The minimum firmware version required to support connected edge storage is 2.0.
Supported Devices: Arecont
Table 10 provides information about Arecont devices that this Cisco VSM release supports.
Table 10 Supported Arecont Cameras
Model
Type
Supported FW Version
Media Types
Dual Stream
Motion Detection
Firmware Upgrade
AV2115
2MP IP Camera
65218
H.264 MJPEG
Yes
Yes
No
AV5155
5MP IP Camera
65152
H.264 MJPEG
Yes
Yes
No
AV5115
5MP IP Camera
65220
H.264 MJPEG
Yes
Yes
No
AV10XX5
10MP IP Camera
65218, 65202
H.264 MJPEG
Yes
Yes
No
AV8185DN
4 Sensor 2MP Panoramic IP Camera
65183, 65192
H.264 MJPEG
Yes
Yes
No
AV8365DN
4 Sensor 2MP Panoramic IP Camera
65170
H.264 MJPEG
Yes
Yes
No
AV12186DN
4 Sensor 3MP Panoramic IP Camera
65184
H.264 MJPEG
Yes
Yes
No
AV20365DN
4 Sensor 5MP Panoramic Camera
65170
H.264 MJPEG
Yes
Yes
No
AV20185DN
4 Sensor 5MP Panoramic Camera
65183, 65200
H.264 MJPEG
Yes
Yes
No
Additional Notes on Arecont Devices
AV20185, AV20365, AV12186, AV8365 and AV8185 are 4-channel IP cameras. In order to support multiple video channels from a single device, Cisco VSM 7 models these devices as “Encoders”.
Arecont devices have not yet been qualified to support redundancy in Cisco VSM 7.
Secondary streams are not supported in H, M, L template settings for Arecont Devices. However secondary stream can be configured using Custom templates.
Arecont cameras divide the Maximum FPS the camera supports by the number of streams. This could result in lower FPS when both primary and secondary streams are configured for these cameras.
Arecont AV10XX5, AV5115, AV2115 support VBR and multicast streaming.
There is a restriction with motion detection for Arecont multi-sensor cameras. False motion events are generated if both half and full resolution size images are requested simultaneously using Cisco VSM or Arecont Camera Web Interface or a third party Media Player.
10.The minimum firmware is required for video streaming and recording functionality. The latest firmware may be required to support new features, as indicated in the feature columns or descriptions. For more information, including caveats and supported features, see the release notes for the camera model and firmware version.
11.The minimum firmware is required for video streaming and recording functionality. The latest firmware may be required to support new features, as indicated in the feature columns or descriptions. For more information, including caveats and supported features, see the release notes for the encoder model and firmware version.
Table 13 provides information about additional Axis devices that this Cisco VSM release supports.
Table 13 Additional Supported Axis Devices
Model
Type
Supported FW Version
Video Format
Media Types
Audio
Dual Stream
Stream Mirroring
Motion Detection
Firmware Upgrade
Zoom to Region
233D
IP Camera
4.48.4
NTSC / PAL
MPEG-4 MJPEG
Yes
Yes
Yes
Yes
Yes
No
243SA
Encoder
4.45
NTSC / PAL
MPEG-4 MJPEG
Yes
Yes
Yes
Yes
Yes
No
241Q
Encoder
4.47.5
NTSC PAL
MPEG-4 MJPEG
No
Yes
Yes
Yes
Yes
No
241S
Encoder
4.40
NTSC PAL
MPEG-4 MJPEG
No
Yes
Yes
Yes
Yes
No
243QBlade
Encoder
4.46.1
NTSC / PAL
MPEG-4 MJPEG
NA
Yes
Yes
Yes
Yes
No
247S
Encoder
4.42
NTSC / PAL
MPEG-4 MJPEG
Yes
Yes
Yes
Yes
Yes
No
F44
Encoder
6.50.1.2
NTSC / PAL
MPEG-4 MJPEG
Yes
Yes
Yes
Yes
Yes
No
M3006
IP Camera
5.55.1.2
NTSC
H.264 MJPEG
No
Yes
Yes
Yes
Yes
No
M3007
Panoramic Camera
5.40.13.2
NTSC
H.264 MJPEG
No
Yes
Yes
Yes
Yes
No
P1214
IP Camera
5.40.12.3
NTSC
H.264 MJPEG
No
Yes
Yes
Yes
Yes
No
P1353
IP Camera
5.40.19.1
NTSC
H.264 MJPEG
Yes
Yes
Yes
Yes
Yes
No
P3301
IP Camera
5.40.92
NTSC
H.264 MJPEG
Yes
Yes
Yes
Yes
Yes
No
P3364
IP Camera
5.40.17.1
NTSC
H.264 MJPEG
Yes
Yes
Yes
Yes
Yes
No
P3367
IP Camera
6.50.1.3
NTSC / PAL
H.264 MJPEG
Yes
Yes
Yes
Yes
Yes
No
P3915
IP Camera
5.55.3
NTSC
H.264 MJPEG
Yes
Yes
Yes
Yes
Yes
No
P7214
Encoder
5.50.2
NTSC / PAL
H.264 MJPEG
Yes
Yes
Yes
Yes
Yes
No
Q1604
IP Camera
5.50.3
NTSC
H.264 MJPEG
Yes
Yes
Yes
Yes
Yes
No
Q3708
IP Camera
5.95.4.1
NTSC/ PAL
H264/
MJPEG
Yes
Yes
Yes
Yes
Yes
No
Q6045
IP Camera
5.55.11
NTSC
H.264 MJPEG
Yes
Yes
Yes
Yes
Yes
Yes
Q7401
Encoder
5.50.2
NTSC / PAL
H.264 MJPEG
Yes
Yes
Yes
Yes
Yes
No
Q7404
Encoder
5.50.2
NTSC / PAL
H.264 MJPEG
Yes
Yes
Yes
Yes
Yes
Yes
Q7406
Encoder
5.11.1
NTSC / PAL
H.264 MJPEG
N/A
Yes
Yes
Yes
Yes
Yes
Q7424
Encoder
5.50.02
NTSC / PAL
H.264 MJPEG
Yes
Yes
Yes
Yes
Yes
Yes
Q3617-VE
IP Camera
9.30.1
NTSC/ PAL
H264/
MJPEG
Yes
Yes
Yes
Yes
Yes
No
Q3615-VE
IP Camera
9.30.1
NTSC/ PAL
H264/
MJPEG
Yes
Yes
Yes
Yes
Yes
No
Q8742-E
IP Camera
7.15.4.1
NTSC/ PAL
H264/
MJPEG
Yes
Yes
Yes
Yes
Yes
No
Additional Notes on Axis Devices
Axis P3301 IP camera and Q7401, Q7404, and Q7406 encoders have been qualified to support redundancy in Cisco VSM 7.0.1.
Axis 233D supports contact closure configuration and events.
Support for 0.1fps MJPEG stream for all supported Axis models.
The following table documents the various Field-Of-Views supported for the Axis M3007 panoramic cameras and support for PTZ and Motion Detection for these Field-Of-Views.
Table 14 Axis M3007,M3037 Options
Model
Field Of View
PTZ
Motion Detection
Axis M3007
Axis M3037
360° view
No
Yes
Panoramic view (180 degree view)
No
No
Double Panoramic view(2 panoramic view of 180 degree)
No
No
Quad view (view area 1,2,3,4)
No
No
View Area 1
Yes
No
View Area 2
Yes
No
View Area 3
Yes
No
View Area 4
Yes
No
The Axis M3007 and M3037 camera allows the user to configure various mounting options directly in the camera web interface that affects the possible values for Field-Of-Views that can be configured on the camera. The table below provides this mapping:
Table 15 Axis M3007 and Axis M3027 Field-Of-View Options
Field of View /
Mount Point
Wall
Ceiling
Desktop
360 Degree View
Yes
Yes
Yes
Panoramic View
Yes
Yes
Yes
Double Panoramic View
No
Yes
Yes
Quad View
No
Yes
Yes
View Area 1/2/3/4
Yes
Yes
Yes
Supported Devices: IQinVision
Table 16 provides information about IQinVision devices that this Cisco VSM release supports.
Table 16 Supported IQinVision Devices
Model
Type
Supported FW Version
Video Format
Media Types
Audio
Dual Stream
Stream Mirroring
Motion Detection
Firmware Upgrade
IQ032SI-V11
IP Camera
V3.4/5
NTSC
H.264
No
No
No
Yes
Yes
IQM32NE-B5
IP Camera
V3.4/5
NTSC
H.264
No
No
No
Yes
Yes
IqeyeA35N
IP Camera
V3.4/5
NTSC
H264
No
No
No
Yes
Yes
Iqeye765N
IP Camera
V3.4/5
NTSC
H264
No
No
No
Yes
Yes
Iqeye755
IP Camera
V3.1/2
NTSC
MJPEG
No
No
No
Yes
Yes
Additional Notes on IQinVision Devices
IQinVision devices have not yet been qualified to support redundancy in Cisco VSM 7.
Support configuring NTP on the IQinVision cameras to synchronize with their Cisco VSM Media Server.
Added support for Firmware upgrade for all supported models.
Added support for Camera Discovery for H.264 models.
Supported Devices: Mobotix
Table 17 provides information about Mobotix devices that this Cisco VSM release supports.
Table 17 Supported Mobotix Devices
Model
Type
Supported FW Version
Video Format
Media Types
Audio
Dual Stream
Motion Detection
Firmware Upgrade
x10
IP Camera
MX-V4.x
NTSC
MPEG-4 MJPEG
No
No
No
No
Additional Notes on Mobotix Devices
Moboitx M10 and D10 IP cameras running with M10 series firmware work with the x10 Model.
Mobotix devices are not qualified to support redundancy in Cisco VSM 7.
Supported Devices: Panasonic
Table 18 provides information about Panasonic devices that this Cisco VSM release supports.
Table 18 Supported Panasonic Devices
Model
Type
Supported FW Version
Video Formats
Media Types
Audio
Dual Stream
Motion Detection
Firmware Upgrade
NP 244
IP Camera
1.80 E4
NTSC
MPEG-4 MJPEG
NA
No
Yes
No
NS 202A
IP Camera
2.74P0
NTSC
MPEG-4 MJPEG
No
No
Yes
No
NP 304
IP Camera
1.64E0_1.06
NTSC
MPEG-4 MJPEG
No
No
Yes
No
SW 458
Panoramic Camera
1.42
NTSC
H.264, MJPEG
No
Yes
Yes
No
SF 438
Panoramic Camera
1.42
NTSC
H.264, MJPEG
No
Yes
Yes
No
NF 302
IP Camera
1.64E0_1.06
NTSC
MPEG-4 MJPEG
No
No
Yes
No
Additional Notes on Panasonic Devices
Panasonic devices have not yet been qualified to support redundancy in Cisco VSM 7.
Only same field of views can be configured on primary and secondary streams on Panasonic cameras SW458/SF438.
The following table documents the various Field-Of-Views supported for the Panasonic SF 458 and SF 438 panoramic cameras and support for PTZ and Motion Detection for these Field-Of-Views.
Table 19 Panasonic SF 458 and SF 438 Field-Of-Views Support
Model
Field Of View
PTZ
Motion Detection
Panasonic SW458 and SF438
Panoramic 360 degree view
No
Yes
Double Panorama view(2 panoramic view of 180 degree)
No
Yes
Panorama view (180 degree view)
No
Yes
Quad view
No
No
Single view
Only with View Area 1
No
Supported Devices: Pelco
Table 20 provides information about Pelco devices that this release supports.
Table 20 Supported Pelco Devices
Model
Type
Supported FW Version
Video Formats
Media Types
Audio
Dual Stream
Motion Detection
Firmware Upgrade
Pelco ExSite
IP Camera
TXB-N-1.9.2.12-20131118-1.2084-O1.10263
NTSC, PAL
H.264, MJPEG
No
Yes
Yes
Yes
Pelco Spectra IV TXB IP (MPEG4)
IP Camera
01.02.0018
NTSC
MPEG4, MJPEG
No
Yes
No
No
Pelco NET5404T
Encoder
1.8.2.18-20121109-1.3081-O3.8503
NTSC, PAL
H.264, MJPEG
Yes
Yes
Yes
No
Pelco NET5401T
Encoder
1.9.2.1-20130619-3.3081-O3.9819
NTSC, PAL
H.264, MJPEG
Yes
Yes
Yes
No
Additional Notes on Pelco Devices
Pelco devices have not yet been qualified to support Redundancy in Cisco VSM 7.
Audio volume controls are not supported for NET540XT
For Pelco NET540xT PTZ to work, the analog camera should be chosen as Pelco Analog Camera (pelco_sarix) in Operations Manager and not as Pelco D.
The user needs to directly configure the Serial protocol on the Pelco NET540XT encoder outside of Cisco VSM.
The Pelco Spectra IV TXB-N (H.264 capable model) run Pelco Sarix firmware and can be supported in Cisco VSM as a Pelco Sarix Generic IP camera (additional details in the Generic IP camera section).
Supported Devices: Sony
Table 21 provides information about Sony devices that this release supports.
Table 21 Supported Sony Devices
Model
Type
Supported FW Version
Video Formats
Media Types
Audio
Dual Stream
Motion Detection
Firmware Upgrade
HM662
Panoramic Camera
1.1.1
NTSC / PAL
H.264 MJPEG
No
Yes
No
No
RX 530
IP Camera
3.15
NTSC / PAL
H.264 MPEG-4 MJPEG
Yes
No
Yes
No
RX 570
IP Camera
3.15
NTSC / PAL
H.264 MPEG-4 MJPEG
Yes
No
Yes
No
RX 550
IP Camera
3.14
NTSC / PAL
H.264 MPEG-4 MJPEG
Yes
No
Yes
No
Additional Notes on Sony Devices
Sony devices have not yet been qualified to support redundancy in Cisco VSM 7.
These Sony devices do not support motion detection with the H.264 media type.
The Sony SNC-RX5x0 cameras stop streaming video when the Object Detection window is opened in the camera’s web interface.
For Sony HM662 Panoramic camera, only the 360 degree view is supported. De-warped views are not supported.
Supported Devices: Vivotek
Table 22 provides information about Vivotek devices that this release supports.
12.The minimum firmware is required for video streaming and recording functionality. The latest firmware may be required to support new features, as indicated in the feature columns or descriptions. For more information, including caveats and supported features, see the release notes for the camera model and firmware version.
13.Five window video motion detection.
Supported Devices: Generic IP Cameras
Cisco VSM Release 7.14 provides the following device drivers to support IP cameras from various vendors. The functionality they support will depend on the particular device that they are used with. They are intended to provide a quick and easy way to support devices for which there isn’t yet a specific driver available for Cisco VSM. Since these drivers may not be tested with a specific device, some issues may be encountered. When using these drivers with a device, failover and redundancy are not supported.
Note The vendor specific generic driver should always be used before a non-vendor specific driver such as ONVIF.
14.Only ONVIF cameras manufactured by,Samsung, and Vivotek support motion detection. Motion windows must be configured directly on the camera using the camera UI before the camera is configured using Cisco VSM.
Known Limitations
Supports only IP Cameras, no support for Encoders
No contact closure support
Multicast streaming is supported only for the primary stream
Multicast port must be an even number within the range 16000:19999
Audio Multicast issues are observed on most of the ONVIF cameras. Hence do not enable audio when multicast is enabled for video.
Capture Mode on the camera cannot be changed using ONVIF APIs. So, it is assumed that the camera is in the desired capture mode before adding it to VSOM using ONVIF
Device Specific Limitations
This ONVIF driver has been tested with a limited number of camera models from Axis, Sony, Panasonic, Bosch, Pelco, Samsung, J2000IP, and Cohu. We have found that these cameras have some variations in how they have implemented the ONVIF specification. Hence there may be compatibility issues when using this ONVIF driver with a particular device that is ONVIF compliant.
Some of the known caveats are listed below:
AXIS
ONVIF user account—Some Axis cameras require a special ONVIF user account, which can be created on the camera's web interface before adding an AXIS ONVIF camera to the VSOM. This page is at Setup --> System Options --> Security --> ONVIF --> Add
Camera and VSMS (Media Server) Time Synchronization—ONVIF camera and VSMS server to which ONVIF camera is being added should have their time synchronized ideally using NTP.
SAMSUNG
Megapixel Mode setting on the camera SND-7080
To support the resolutions (1600*1200) and (2048*1536), change the Megapixel Mode to 3-Megapixel in the following page on the camera browser: Settings -> Audio & Video -> video profile -> Megapixel mode
COHU
Enable Authentication on the camera before adding it to VSOM in the camera browser, go to Camera Setup -> Configuration -> User Settings. Select User and enable “Require Password” field.
Media Transport Type— Only UDP is supported. Streaming fails if TCP is selected.
Unsupported Resolutions —Streaming fails for the resolutions 176*144, 176*120, 160*120
Codec Change through VSOM— Switching from H264 to JPEG or vice-versa requires a camera reboot. And camera needs to be deleted and added in VSOM after camera is up.
Support for Audio— Camera does not support ONVIF Audio
BOSCH
Frame rate— Only Framerate 30 is supported
Dual Streaming— Secondary configuration overwrites the primary configuration. So, dual streaming is not supported on Bosch cameras using ONVIF.
PANASONIC
Capture Mode Setting— If the camera is added in VSOM using Multicast, changing the capture mode on the camera browser manually causes the streaming to fail. After this, only the unicast streaming works
User Authentication— User Authentication should be enabled in the camera browser as follows - Setup -> User mng -> User auth. Choose ON for User auth.
SONY
Media Transport Type— Only UDP is supported. Streaming fails if TCP is selected
Support for Audio— Camera does not support ONVIF Audio
Set Configuration Issues — Camera returns success even if one or more of the parameters are not valid for that camera/video stream. ONVIF profile gets updated with values but Camera still uses the previous correct value. Recommend to configure only the values as allowed in the camera browser.
Support for Password change on the camera— Camera does not support password change for the administrator users using ONVIF API.
Supported Devices: Analog Cameras
This Cisco VSM release provides support for the following analog cameras.
Table 24 Supported Devices: Analog Cameras
Type
Video Formats
Serial Protocol Support
Generic
NTSC / PAL
No
Axis Analog Camera
NTSC / PAL
Encoder dependent: use the encoder's PTZ driver.
For use with Axis VAPIX 3.0 video encoders
Bosch
NTSC / PAL
Yes
Panasonic
NTSC / PAL
Yes
Generic Pelco-D
NTSC / PAL
Pelco-D
Generic Pelco P
NTSC / PAL
Pelco P
Pelco Min-Spectra
NTSC / PAL
Pelco-D
Pelco Analog Camera
NTSC / PAL
Encoder Dependent (for use with only PelcoNET540xT encoders)
Cyberdome I
NTSC
Yes
Cyberdome II
NTSC
Yes
Notes on Cyberdome devices
The Cyberdome I and Cyberdome II devices also have On Screen Display Menu support.
Device Models Validated in Cisco VSM as Generic IP Cameras
The camera models listed in Table 25 have been tested with VSM Release 7.14 as generic IP cameras.
Table 25 Supported Generic IP Cameras
Model
Type
Firmware
Format
Media Types
Audio
Dual Stream
PTZ
Motion Detection
Firmware Upgrade
Arecont AV1355
Arecont
65151
NTSC / PAL
H.264
No
Yes
No
Yes
No
Arecont AV3115
Arecont
65218
NTSC / PAL
H.264
No
Yes
No
Yes
No
Axis 215
Axis VAPIX 2.0 /Firmware 4.3
4.48.4
NTSC / PAL
MPEG4, MJPEG
Yes
Yes
Yes
Yes
No
Axis 3301
Axis VAPIX 3.0/Firmware 5.x
5.41.2
NTSC / PAL
H.264, MJPEG
Yes
Yes
No
Yes
No
Axis 3367
Axis VAPIX 3.0/Firmware 5.x
6.10.1
NTSC / PAL
H.264, MJPEG
Yes
Yes
No
Yes
No
Axis Q6034
Axis VAPIX 3.0/Firmware 5.x
5.41.1.2
NTSC / PAL
H.264, MJPEG
Yes
Yes
Yes
Yes
No
Axis Q6034-E
ONVIF 2.0
5.41.1.2
NTSC
H.264, MJPEG
Yes
Yes
Yes
No
No
Axis Q6045
ONVIF 2.2
5.55.1.1
NTSC
H.264, MJPEG
No
Yes
Yes
No
No
Bosch FLEXIDOME IP 7000MP Panoramic
Bosch Panoramic
6.22.0007
NTSC
MPEG4, MJPEG
Yes
Yes
No
No
No
Bosch FLEXIDOME IP dynamic 7000 VR
Bosch Generic
5.93.0025
NTSC
MPEG4, MJPEG
Yes
Yes
No
No
No
Bosch FLEXIDOME IP outdoor 5000 HD
Bosch Generic
6.22.0007
NTSC
MPEG4, MJPEG
No
Yes
No
Yes
No
Bosch FLEXIDOME IP starlight 6000 VR
Bosch Generic
6.30.0139
NTSC
MPEG4, MJPEG
Yes
Yes
No
No
No
IQinVision IQ755
IQEye JPEG
V3.1/2
NTSC
MJPEG
No
No
No
Yes
Yes
IQinVision IQ853
IQEye Jpeg
V3.1/2
NTSC
MJPEG
No
No
No
Yes
Yes
IQinVision IQA35N
IQEye H264
V3.4/6
NTSC
H.264, MJPEG
No
Yes
No
Yes
Yes
IQinVision IQM32N
IQEye H264
V3.4/6
NTSC
H.264, MJPEG
No
Yes
No
Yes
Yes
Panasonic NP-502S
Panasonic
1.81
NTSC / PAL
H.264, MPEG4, MJPEG
No
Yes
No
Yes
No
Panasonic SC384
Panasonic
1.44
NTSC / PAL
H.264, MJPEG
No
Yes
Yes
Yes
No
Panasonic SF538
ONVIF 2.1.1
1.31
NTSC
H.264, MJPEG
No
Yes
No
No
No
Panasonic SW458
ONVIF 2.0
1.42
NTSC
H.264, MJPEG
Yes
Yes
No
No
No
Panasonic SW458
Panasonic
1.42
NTSC / PAL
H.264, MJPEG
No
Yes
Yes
Yes
No
Pelco IDS0DN-AD AURX7
Pelco
1.8.2.20-20130211-2.9110-03.9240
NTSC
H.264, MJPEG
No
Yes
No
Yes
No
Pelco ISXOC
Pelco
1.9.2.2-20130717-1.9080-A1.9926
NTSC
H.264, MJPEG
No
Yes
No
Yes
No
Samsung SND-7080
ONVIF 2.1.0
1.10_110819
NTSC
H.264, MJPEG
No
Yes
No
No
No
Samsung SND-7080
ONVIF 2.0
2.00_121004
NTSC
H.264, MJPEG
No
Yes
No
No
No
Sony CH 240
Sony 2nd, 3rd, 4th and 5th generation Sony IP cameras
1.79.00
NTSC / PAL
H.264, MPEG4, MJPEG
Yes
Yes
No
Yes
No
Sony CH180
ONVIF 2.2
1.34.00
NTSC
H.264, MJPEG
Yes
Yes
No
No
No
Sony VM 631
Sony 6th Generation IP cameras VMxxx and VBxxx
1.3.0
NTSC / PAL
H.264, MJPEG
Yes
Yes
No
No
No
Clipping Support By Application
You can create and view video clips using the following Cisco VSM applications:
15.MP4 clips are saved to the Media Server and play immediately after being downloaded to the monitoring PC. Third-party video players (such as VLC media playerTM) can also be used to view MP4 clips.
16.Create MP4 clips using the Federator Thumbnail Search.
17.Federator clips must be downloaded and played using either Cisco Review Player or VLC.
18.Double-click the virtual clip in Federator Clip Search to launch the player.
19.SASD allows CVA clipping for multi-pane in Sync Mode only.
22.Cisco video archive (CVA) files can only be opened in applications that support the CVA format (such as the Cisco Review Player).
Note When converting a virtual clip to an MP4 file, only the entire duration of the virtual clip can be saved, not a segment.
Obtaining and Installing Licenses
To install a license, purchase the license and obtain the license file, then upload the file to the Operations Manager.
Table 27 lists the part numbers for the Cisco VSM licenses. Multiple camera and VSMS licenses can be included in a single license file. For example, a single license file might include support for 25 additional cameras and two additional VSMS devices.
Table 27 License Part Numbers
Part
Description
Physical Server Licenses (for Server Services)
FL-CPS-MS-SW7
License for 1 Media Server on a physical server (Cisco UCS or MSP)
FL-CPS-OM-SW7
License for 1 Operations Manager on a physical server (Cisco UCS or MSP)
L-CPS-MS-SW7=
eDelivery license for 1 Media Server on a physical server (Cisco UCS or MSP)
Virtual Machine (VM) Licenses (for Server Services)
L-CPS-VSMS7-B-VM=
eDelivery license for one Media Server on a VM running on a Cisco UCS B Series
L-CPS-VSOM7-B-VM=
eDelivery license for one Operations Manager on a VM running on a Cisco UCS B Series
L-CPS-VSMS7-C-VM=
eDelivery license for one Media Server on a VM running on a Cisco UCS C Series
L-CPS-VSOM7-C-VM=
eDelivery license for one Operations Manager on a VM running on a Cisco UCS C Series
L-CPS-VSMS7-E-VM=
eDelivery license for one Media Server on a VM running on a Cisco UCS E-Series
L-CPS-VSOM7-E-VM=
eDelivery license for one Operations Manager on a VM running on a Cisco UCS E-Series
Cisco VSM Federator Licenses
L-CPS-VSM7-FD=
eDelivery license for one base Cisco VSM 7 Federator
L-CPS-FD-VSOM=
eDelivery license for one Operations Manager in Federator
L-CPS-FD-VSOM-X=
eDelivery license for one Operations Manager Express in Federator
Cisco SASD Licenses
L-CPS-SASD-7=
eDelivery license for 1 SASD with Cisco VSM 7
Camera Licenses
L-CPS-VSM7-1CAM=
eDelivery license for 1 camera connection with Cisco VSM 7
Camera App Licenses
Note The following licenses are used when managing Camera Apps using Cisco VSM Operations Manager. These licenses are different than those used when installing and managing the Camera Apps directly on the device (using the device UI).
L-FL-IVVA-T1-VSM=
Tier 1 Cisco IP Camera Intuvision Video Analytic App for VSM
Notes
A license for 10,000 Cisco cameras is included by default (you do not need to purchase and install an additional license for Cisco cameras).
You can add 1 Media Server and 10 non-Cisco cameras without a license for initial setup purposes only. This feature is removed when you add any permanent license.
Procedure
Step 1 Purchase additional licenses:
a. Determine the part number for the license you want to purchase (see Table 27).
c. Follow the on-screen instructions to complete the form and enter the Product Authorization Key (PAK). When you are done, a license file with the extension.lic is sent to your e-mail address.
d. Transfer the file to the drive of the PC used for the configuration.
Step 3 Install the license file in Cisco VSM:
a. Log in to the Operations Manager.
b. Select System Settings > Software Licensing.
c. Click Add and select the license file located on your local drive.
d. Click Save to install the file and activate the additional capacity.
The additional capacity is available immediately. You do not need to restart the server or take additional steps.
Table 28 describes the different types of software and firmware that are installed on servers, cameras, and encoders.
Table 28 Cisco VSM Software Types
Software Type
Description
System software
System software denotes the Cisco VSM software, including Media Server, Operations Manager, Cisco VSM Management Console, Safety and Security Desktop and Multipane clients. All servers running the Operations Manager and associated Media Server services must run the same software version.
After the VM setup is complete, use the Management Console to complete the configuration.
USB Recovery Disk image
Use the USB Recovery Disk image to create a Cisco VSM 7 Recovery Flash Drive (for example, on a USB stick). The recovery disk can be used do the following:
Repair: reinstalls the Operating System files and partitions without erasing video files stored on the server. You must backup the Cisco VSM database before using the recovery image, and then restore the database after the recovery process is complete. This action also preserves the RAID configuration.
Factory Restore: Restores the server to its factory default settings, reinstalls the operating system, and clears and reconfigures the RAID. This action deletes all data, configurations, software and video files from the appliance, and then reinstalls the operating system and Cisco VSM software. Perform this procedure only if necessary.
Device firmware is provided by the device manufacturer. The firmware for Cisco devices can be upgraded using Operations Manager. Firmware for other manufacturers is upgraded using a direct connection.
Device driver packs are the software packages used by Media Servers and the Operations Manager to interoperate with video devices, such as cameras. Driver packs are included with the Cisco VSM software, or may be added to a server at a later time to add support for new devices or features.
Install new driver packs to add support for additional devices.
Upgrade existing driver packs to enable support for new features.
When updating or installing a driver pack, you first install the file on the Operations Manager, and then on the Media Servers that support the cameras or encoders. You can install the new version on all Media Servers, or only the Media Server(s) that support the affected devices. If the driver pack version is different on the Media Servers in your deployment, a driver pack mismatch error can occur.
– A warning message is informational only and the cameras and encoders can be configured normally.
– A critical message appears if the driver pack mismatch will impact the functionality or compatibility between the Operations Manager, Media Servers, and the video device. The upgrade is not allowed. Camera and encoder templates cannot be revised until the same driver pack version is installed on all Media Servers.
Note We strongly recommend upgrading driver packs using the Operations Manager interface (see the “Driver Pack Management”sectionof the Cisco Video Surveillance Operations Manager User Guide).This allows you to upgrade multiple servers at once.
Language Packs
Language packs can be added to display the Cisco VSM user interfaces in non-English languages.
You can use the Bug Search Tool to find information about most caveats for Cisco VSM releases, including a description of the problems and available workarounds. The Bug Search Tool lists both open and resolved caveats.
To access Bug Search Tool, you need the following items:
Internet connection
Web browser
Cisco.com user ID and password
To use the Software Bug Search Tool, follow these steps:
Table 29 lists caveats that are open in this release.
Table 29 Open Caveats
Caveat
Headline
CSCvx71355
Getting Media Server unreachable after replacing old Media Server which has failover configured to another new Media Server.
CSCvx79276
Not able to view HTML 5 stream on Chrome.
CSCvs89900
Unable to upgrade SASD via unattended video wall with “Auto-Upgrade Video Wall” option.
CSCvt34821
Video pane with 360 degree camera cannot be selected in multipane view.
CSCvx95597
Database replication error does not clear from VSOM-UI after Replace HA Config.
CSCvx98695
Users unable to view Live/recorded streams if both leader & peer VSOM servers switch to standby.
CSCvx99103
VIP not accessible in VSOM-HA.
CSCvy12474
Getting ums_schema_upgrade-1.0.157.sql - FAILED while restoring Media Server 7.12.0 backup on 7.14.3 Media Server.
CSCvu99235
Unable to upgrade VSOM from 7.14.1 to 7.14.2/7.14.3/7.14.4 from VSOM UI.
CSCvz58135
Http server core dump created due to MySQL third-party component.
CSCwa10549
Unable to install VMware Tools after upgrading to 7.14.x.
CSCvz92063
Http server core dumps due to “Out of memory” condition by ssl, libstdc++.
Resolved Caveats
Table 30 lists caveats that are resolved in this release.
Table 30 Resolved Caveats
Caveat
Description
CSCvy47675
Intermittent Http server core dump alert on VSOM handling larger deployment sites.
CSCvy58410
System fails to add SMTP server in 7.14.3.
CSCvy91278
While uploading analytics camera apps, get error.
CSCvz29455
VSM 7.14.X – Vulnerable due to the TLS1.0 and TLS1.1 enabled on port 61615 and 61612.
Appendix
Upgrade instructions for VSM with SAN storage
Upgrading VSM to version 7.14.0 or higher, may run into issue with SAN setup running as RAW Disk on VM's. This is a Known issue acknowledged by RedHat; A solution is provided by RedHat which suggests setting SCSI parameter for a VM setting to "True" in order to upgrade Red-Hat OS and VSM version
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