Upgrade Management Center

Upgrade the Management Center: Standalone

Use this procedure to upgrade a standalone management center. As you proceed, the system displays basic information about the upgrade, as well as the current upgrade-related status. This includes any reasons why you cannot upgrade.

Upgrade does not start until you complete the upgrade wizard and click Upgrade. All steps up to that point can be performed outside of a maintenance window, including downloading upgrade packages and running readiness checks. For information on traffic handling during the first post-upgrade deploy (which typically restarts Snort), see Traffic Flow and Inspection when Deploying Configurations. If you are managing any older ASA FirePOWER or NGIPSv devices, see the Cisco Firepower Management Center Upgrade Guide, Version 6.0–7.0 for traffic handling information.


Caution


Do not make or deploy configuration changes during upgrade. Even if the system appears inactive, do not manually reboot, shut down, or restart an upgrade in progress. You could place the system in an unusable state and require a reimage. If you encounter issues with the upgrade, including a failed upgrade or unresponsive appliance, contact Cisco TAC.


Before you begin

Make sure you are ready to upgrade:

Procedure


Step 1

On the management center, choose System (system gear icon) > Product Upgrades.

Step 2

Get the upgrade package.

The Product Upgrades page lists all upgrade packages that apply to your current deployment, with suggested releases specially marked. In most cases, you can just click Download next to the upgrade package or version you want.

For more information, see Managing Upgrade Packages with the Management Center and Troubleshooting Upgrade Packages.

Step 3

Launch the upgrade wizard.

Click Upgrade next to the target version. If you are given a drop-down menu, select Management Center.

The management center upgrade wizard appears. Compatibility and other quick prechecks are automatic. For example, the system alerts you immediately if you need to deploy configurations.

Step 4

Click Next to run readiness checks.

Click Run Readiness Checks. Do not manually reboot or shut down during readiness checks. For the management center, passing readiness checks is not optional. If you fail readiness checks, you cannot upgrade.

Step 5

Click Next and reconfirm you are ready to upgrade.

We recommend revisiting the configuration and deployment health checks you performed earlier: Configuration and Deployment Checks.

Step 6

Click Upgrade, then confirm that you want to upgrade and reboot.

You can monitor progress in the Message Center until you are logged out.

Step 7

Log back in when you can.

  • Major and maintenance upgrades: You can log in before the upgrade is completed. The system displays a page you can use to monitor the upgrade's progress and view the upgrade log and any error messages. You are logged out again when the upgrade is completed and the system reboots. After the reboot, log back in again.

  • Patches and hotfixes: You can log in after the upgrade and reboot are completed.

Step 8

Verify upgrade success.

If the system does not notify you of the upgrade's success when you log in, choose Help (help icon) > About to display current software version information.

Step 9

Update intrusion rules (SRU/LSP) and the vulnerability database (VDB).

Although the upgrade often updates these components, there could be newer ones available. If the component available on the Cisco Support & Download site is newer than the version currently running, install the newer version. Note that when you update intrusion rules, you do not need to automatically reapply policies. You will do that later.

Step 10

Complete any required post-upgrade configuration changes.

Step 11

Redeploy configurations to all managed devices.


Upgrade the Management Center: High Availability

Use this procedure to upgrade high availability management centers. As you proceed, the system displays basic information about the upgrade, as well as the current upgrade-related status.

Neither your workflow nor upgrade packages are synchronized between high availability peers. With synchronization paused, upgrade the standby. When that upgrade completes, the management center comes back up as active, which allows you to upgrade the other peer. This temporary active-active state is called split-brain and is not supported except during upgrade (and patch uninstall).


Caution


Do not make or deploy configuration changes while the pair is split-brain. Your changes will be lost after synchronization restarts; deploying could place the system in an unusable state and require a reimage.


Upgrade does not start until you complete the upgrade wizard, pause synchronization, and click Upgrade. All steps up to that point can be performed outside of a maintenance window, including downloading upgrade packages and running readiness checks. For information on traffic handling during the first post-upgrade deploy (which typically restarts Snort), see Traffic Flow and Inspection when Deploying Configurations. If you are managing any older ASA FirePOWER or NGIPSv devices, see the Cisco Firepower Management Center Upgrade Guide, Version 6.0–7.0 for traffic handling information.


Note


Unless otherwise indicated by the release notes or Cisco TAC, you do not have to pause synchronization to install a hotfix on high availability management centers.



Caution


Do not make or deploy configuration changes during upgrade. Even if the system appears inactive, do not manually reboot, shut down, or restart an upgrade in progress. You could place the system in an unusable state and require a reimage. If you encounter issues with the upgrade, including a failed upgrade or unresponsive appliance, contact Cisco TAC.


Before you begin

Make sure you are ready to upgrade:

Procedure


Prepare to upgrade.

Step 1

On the standby peer, choose System (system gear icon) > Product Upgrades.

Step 2

Get the upgrade package.

The Product Upgrades page lists all upgrade packages that apply to your current deployment, with suggested releases specially marked. In most cases, you can just click Download next to the upgrade package or version you want.

For more information, see Managing Upgrade Packages with the Management Center and Troubleshooting Upgrade Packages.

Step 3

Launch the upgrade wizard.

Click Upgrade next to the target version. If you are given a drop-down menu, select Management Center.

The management center upgrade wizard appears. Compatibility and other quick prechecks are automatic. For example, the system alerts you immediately if you need to deploy configurations.

Step 4

Click Next to run readiness checks.

Click Run Readiness Checks. Do not run readiness checks on both peers at the same time. Do not manually reboot or shut down during readiness checks. For the management center, passing readiness checks is not optional. If you fail readiness checks, you cannot upgrade.

Step 5

Click Next and reconfirm you are ready to upgrade.

We recommend revisiting the configuration and deployment health checks you performed earlier: Configuration and Deployment Checks.

Step 6

Repeat Steps 1–5 for the active peer.

Pause synchronization.

Step 7

On the active peer, pause synchronization.

If you pause from the active, you can resume from either. If you pause from the standby, you must resume from the standby.

  1. Choose Integration > Other Integrations.

  2. On the High Availability tab, click Pause Synchronization.

Upgrade the standby, then the active.

Step 8

On the standby peer, click Upgrade, then confirm that you want to upgrade and reboot.

You can monitor progress in the Message Center until you are logged out.

Step 9

Log back in when you can.

  • Major and maintenance upgrades: You can log in before the upgrade is completed. The system displays a page you can use to monitor the upgrade's progress and view the upgrade log and any error messages. You are logged out again when the upgrade is completed and the system reboots. After the reboot, log back in again.

  • Patches and hotfixes: You can log in after the upgrade and reboot are completed.

Step 10

Verify upgrade success.

If the system does not notify you of the upgrade's success when you log in, choose Help (help icon) > About to display current software version information.

Step 11

Repeat Steps 8-10 on the other peer.

Resume synchronization and complete post-upgrade tasks.

Step 12

On the original active peer (the one you just upgraded), resume high availability synchronization.

Remember that for major and maintenance upgrades, synchronization should automatically resume. For patches and hotfixes, you must manually resume (unless the system never paused it).

  1. Choose Integration > Other Integrations.

  2. On the High Availability tab, click Resume Synchronization.

Step 13

Update intrusion rules (SRU/LSP) and the vulnerability database (VDB).

Although the upgrade often updates these components, there could be newer ones available. If the component available on the Cisco Support & Download site is newer than the version currently running, install the newer version. Note that when you update intrusion rules, you do not need to automatically reapply policies. You will do that later.

Step 14

Complete any required post-upgrade configuration changes.

Step 15

Redeploy configurations to all managed devices.