The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
Extended Enterprise Implementation Guide for Non-Fabric Deployment with the Cisco DNA Center
This Extended Enterprise Implementation Guide for Non-Fabric Deployment with Cisco DNA Center describes the implementation of the design described in the Extended Enterprise Design Guide. This guide incorporates a broad set of technologies, features, and applications for helping customers extend the enterprise Information Technology (IT) services to outdoor spaces.
Cisco Validated Designs (CVDs), which provide the foundation for systems design, are based on common use cases or engineering system priorities. Each guide details the methodology for building solutions, and more importantly, the recommendations have been comprehensively tested by Cisco engineers to help ensure a faster, more reliable, and predictable deployment.
Extended Enterprise CVD
An enterprise has production, storage, distribution, and outdoor facilities. IT reach extends beyond the traditional carpeted space to non-carpeted spaces as well. IT can now extend network connectivity, security policy, and management to the outside, warehouses, and distribution centers with the same network operating systems and network management that offer automation, policy enforcement, and assurance inside. The Cisco Digital Network Architecture (Cisco DNA) is an architecture based on automation and analytics that provides comprehensive network visibility and end-to-end policy delivery at scale. Cisco DNA enables customers to capture business intent and activate it network wide in the campus and in non-carpeted spaces where the operations happen.
The Extended Enterprise Solution CVD, which is documented in this Extended Enterprise Implementation Guide for Non-Fabric Deployment with Cisco DNA Center, outlines the steps for both IT and operations teams to accomplish business goals by digitizing the operations in the outdoor spaces of an enterprise. It includes guidance for implementing Extended Enterprise use cases with the customer's existing Cisco DNA Center.
Scope and Audience for this Document
This implementation guide provides deployment guidance for an Extended Enterprise network design. It is a companion to the associated design and deployment guides for enterprise networks, which provide configurations explaining how to deploy the most common implementations of the designs as described in this guide. It discusses the Extended Enterprise implementation for non-fabric technology with the Cisco DNA Center.
For the associated deployment guides, design guides, and white papers, see refer to the following URLs:
–
https://www.cisco.com/go/designzone
–
https://www.cisco.com/go/iotcvd
–
https://www.cisco.com/go/extendedenterprise
–
https://www.cisco.com/c/en/us/td/docs/solutions/Verticals/EE/DG/ee-dg.html
What is in this Guide?
This document is organized in the following sections:
This guide assumes that the user has already installed Cisco DNA Center, Cisco Identity Services Engine (ISE), and the Wireless LAN Controller (WLC) in the enterprise network. For more details, refer to the Cisco Software-Defined Access Deployment Guide at the following URL:
Implementation Overview
The Extended Enterprise Non-Fabric architecture managed by Cisco DNA Center is similar to the architecture described in the Cisco Enterprise Network and Campus Wired and Wireless LAN CVDs. The design enables wired and wireless communications between devices in an outdoor or a group of outdoor environments, as well as interconnection to the WAN and Internet edge at the network core.
–
https://www.cisco.com/c/en/us/solutions/design-zone/networking-design-guides/digital-network-architecture-design-guides.html
–
https://www.cisco.com/c/en/us/solutions/design-zone/networking-design-guides/campus-wired-wireless.html
Each building floor or geographic location will have an enterprise access switch (for example, the Cisco Catalyst 9300) with at least two arranged in a stack. Ruggedized IE switches are connected to the enterprise access switches and thus extend the enterprise network to the non-carpeted spaces. The Extended Enterprise region allows both wired and wireless connectivity, and a centrally-located WLC connects the non-fabric access point (AP) to the enterprise and Extended Enterprise. For network latency requirements from the AP to the WLC, and from the Cisco DNA Center to a fabric edge, refer to the Cisco DNA Center User Guide at the following URL:
- https://www.cisco.com/c/en/us/support/cloud-systems-management/dna-center/products-user-guide-list.html
Industrial switches are connected in a star topology with redundant links aggregated in an EtherChannel. Validation Topologyshows the validation topology.
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Security policies are uniformly applied, which provides consistent treatment for a given service across the Enterprise and Extended Enterprise networks. Controlled access is given to shared services and other internal networks by appropriate authorization profile assignments.
Validated Hardware/Software Matrix
Verified Hardware and Software Components contains a list of the verified hardware and software components.
Tip: The Cisco Industrial Wireless 3700 Series will be supported by Cisco DNA Center in an upcoming road map.
Design
The Cisco DNA Center Network configuration tab on the user interface has a design section to create the structure and framework of your network, including the physical topology, network settings, and device type profiles that you can apply to devices. As part of this design, the following sections describe functionality:
- Designing Network Hierarchy and Settings
- Configuring Global Wireless Settings for Non-Fabric Deployment
- Creating SSIDs for a Guest Wireless Network
- Managing the Image Repository
Designing Network Hierarchy and Settings
The network hierarchy represents your network's geographical locations. It contains sites, which, in turn, contain buildings and areas. You can create site and building IDs to easily identify where to apply design settings or configurations later. By default, one site is called Global.
This guide assumes that the administrator has already configured network sites, network services for sites, and credentials for discovery and management as described in the CVD Software-Defined Access Deployment Guide, which can be found at the following URL:
Note that IP address pool configuration is not needed in the non-fabric deployment.
Configuring Global Wireless Settings for Non-Fabric Deployment
Global wireless network settings include settings for Service Set Identifier (SSID), wireless interfaces, wireless radio frequency (RF), and sensors. The following section provides steps for creating SSIDs.
1.
From the Cisco DNA Center dashboard, navigate to DESIGN > Network Settings > Wireless. In the Enterprise Wireless section, click + Add and in the Create an Enterprise Wireless Network wizard, supply the following information:
–
Enter the Wireless Network Name (SSID).
–
Under TYPE OF ENTERPRISE NETWORK, select Voice and Data.
–
For the WIRELESS OPTION, click the radio button of the appropriate frequency.
–
Fort LEVEL OF SECURITY, select WPA2 Enterprise.
- (Optional) De-select BROADCAST SSID if you do not want the SSID to be visible.
- Under ADVANCED SECURITY OPTIONS, select Adaptive.
2.
Click Next to continue in the wizard and supply the following information:
–
Enter a Wireless Profile Name.
–
Under Select Interface, choose an interface name from the drop-down list or click + to create a new wireless interface. This is the VLAN ID that is associated with the wireless interface.
–
Under Sites, select the location where the SSID will broadcast and include floors to include in SSID coverage.
Figure 2 Creating a Wireless Profile
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3.
Click Add to create the wireless profile and associate it with a site. Then click Finish to continue. The DESIGN > Network Settings > Wireless screen displays.
Repeat this procedure for additional SSIDs, using the same network profile and any new location profiles to be associated with an SSID.
Creating SSIDs for a Guest Wireless Network
Follow these steps to design a fabric guest wireless SSID:
1.
From DESIGN > Network Settings > Wireless, click + Add in the Guest Wireless section. Next, in the Create a Guest Wireless Network wizard, supply the following information:
–
Enter the Wireless Network Name (SSID) (example: Guest).
–
Under LEVEL OF SECURITY, select Web Auth.
–
Under AUTHENTICATION SERVER, select ISE Authentication.
Retain the other default selections and click Next to continue in the wizard.
2.
In the Wireless Profiles section, select the Profile Name corresponding to the deployment location. In the slide-out panel, choose Yes for Fabric and retain the other default information. At the bottom of the panel, click Save, and then click Next.
3.
In the Portals screen, click + Add. The Portal Builder screen displays.
4.
Supply a name for the Guest Portal, make any desired customizations, and then at the bottom of the screen, click Save. A guest web authentication portal is generated for the site, and you are returned to the previous screen.
5.
Click Finish. The wireless LAN design is created and is ready to deploy.
Managing the Image Repository
The Cisco DNA Center stores all the unique software images according to image type and version. You can view, import, and delete software images.
Viewing Software Images
1.
From the Cisco DNA Center dashboard, choose Design > Image Repository.
You can also access the image repository via Tools > Image Repository. Software images are displayed by device type. Virtual devices are not displayed by default.
2.
Toggle the Virtual tab to view images for virtual devices.
As devices are discovered or manually added to the Cisco DNA Center, information about their software image is added to the image repository. During discovery:
–
If an image for a device does not appear under its family, the Cisco DNA Center will add an entry for that image under the correct platform.
–
If the image is already listed for that device family, the Using Image column will be incremented for the appropriate family.
Uploading an Image
1.
From the Cisco DNA Center dashboard, choose Design > Image Repository.
3.
In the pop-up window, click Choose File to navigate to a software image stored locally on your PC or specify an HTTP or FTP source where the image resides. For Cisco software images, ensure that the Cisco radio button beneath Source is selected. When finished, click Import at the bottom of the pop-up window.
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4.
Verify that the image was imported correctly. After successful import of an image, a notification is displayed at the bottom right of the screen. If an image is not imported directly from Cisco.com, the user will need to navigate to the Imported Images group and click the drop-down arrow to display all imported images.
Tip: If the image you just imported is not present in the list of imported images, click Refresh next to the Filter icon. The total number of images will increment by one and the image will be displayed in the list of imported images.
Tip: If the trash can icon to the far right of an image is blue, the image has been imported to the Cisco DNA Center. If the trash can icon is gray and not selectable, the image has not been imported to the Cisco DNA Center.
5.
Assign the appropriate image to a platform by clicking Assign next to the image. A pop-up window will appear, on which the user can select device platforms for the image. When finished selecting platforms, click Assign.
Network Profiles for Switching
During device provisioning, network profiles are used to assign configuration templates to devices based on their device family and site. Before creating a network profile, templates must be created in the Template Editor. For devices that require a similar configuration, a template helps to reduce the configuration time by using variables and logic statements as placeholders for any unique settings.
In order to configure a new device with more specific configuration during the PNP process, a template must be created. Day-0 configuration templates, also called Onboarding templates, must be created with the configuration to be applied to the new device. Day-N templates are used to push the configuration to devices already in Cisco DNA Center inventory.
Templates are logically grouped into projects. The Cisco DNA Center has a default project for the Day-0 configuration, but if you are creating Day-N templates, you may need to create additional projects. The following section explains template and project creation.
Creating the Onboarding Template (Day-0)
1.
From the Cisco DNA Center dashboard, choose Tools > Template Editor.
2.
Onboarding templates are added under Onboarding Configuration. Click + and select Create Template.
3.
In the Add New Template window, click Regular Template.
4.
Enter a name for the template.
5.
In the Project Name drop-down list, select Onboarding Configuration. A tag can be assigned to the template so that it will only be available to devices in inventory with a matching tag. In the Device Type field, click Edit to select device platforms for this template.
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6.
In the Select Device Type(s) window, drill down to platforms or grouping of platforms.
–
If all selections below a parent grouping are selected, a blue check is displayed in the check box.
–
If some, but not all selections below a parent grouping are selected, a blue square is displayed.
Select all device platforms or groupings of platforms a template should apply to and click Back to Add New Template to return to the Add New Template window.
7.
Under Software Type, select the software type for the template. Any template assigned to IOS software will also be available to IOS-XE and IOS-XR software devices, but templates made for IOS-XE and IOS-XR software will not be available to other IOS software devices. Once complete, click Add.
8.
After the template is created, click the template name in the left window to edit. In the Template Editor window, enter any content for the template. The Cisco DNA Center uses the Velocity Templating Language (VTL) to allow the use of variables and logic statements to generate a configuration from a template. Appendix B: Sample Template used in CVD Verification includes some template examples.
Note: In the Cisco DNA Center, configuration for devices is rendered via VTL. Velocity is a template programming language. The generated configuration can be used for either Plug and Play (Day-0) or Provisioning (Day-N) workflows. In the Template Editor, configuration templates can be created using variables, macros, and loops that are then interpreted by Velocity to produce device configuration. All configurations are rendered on the Cisco DNA Center, and VTL does not have access to the current running configuration of the device.
9.
Click Actions and then click Save. The Cisco DNA Center will check for VTL syntax errors in the template. If errors exist, the template will not be saved.
10.
For the latest version of a template to be available in Design > Network Profiles, the template must be committed. Click Actions and then click Commit. In the Commit window, click Commit.
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Creating Day-N Template (Optional)
Projects are logically grouped templates. Creating a Day-N template follows the same procedure as above, but instead of selecting Onboarding Configuration in the Project Name drop-down list, create a new project. Unlike templates grouped in the Onboarding Configuration project that are only available during the Plug and Play process, Day-N templates are available for use during provisioning of a device in the Cisco DNA Center inventory.
1.
To create a new project, click + and then select Create Project.
2.
In the Add New Project window, enter a unique name for the project and then click Add. The new project will appear in the left window.
3.
When creating a Day-N template, select the appropriate project.
Creating a Network Profile
Before a device can be provisioned using a template, it must be associated with a network profile and the profile must be assigned to a site.
1.
Navigate to Design > Network Profiles. Click Add Profile.
2.
Select Switching to create a switching network profile.
3.
Enter a unique Profile Name. Select OnBoarding Template(s) or Day-N Template(s) based on where the appropriate template is grouped.
Figure 6 Creating a Network Profile
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4.
To associate a template to the network profile, click +Add.
5.
Under the Device Type column, drill down to a specific platform or group of devices. Only one platform type or one parent group of devices may be selected per field.
6.
Under the Template column, select the appropriate template.
7.
(Optional) Click +Add to create another device type to template association within one network profile if needed.
Tip: If the expected template does not appear after selecting Device Type or Device Role, navigate back to Template Editor and ensure that the correct Device Type and Role have been added to the template. If changes have been made to the template and it still does not appear as a selection in Design > Network Profiles, ensure that the changes have been saved and committed.
Associating Network Profile to a Site
Once the network profile has been created and has templates associated, it must be assigned to a site. On the Network Profiles page, click Assign Site. Click a site or sites where the network profile should be assigned. If a network profile is assigned to a site, any device provisioned at the site with a device type and role that matches a template association within the profile will have a template available during the provisioning step.
Provisioning
Provisioning IE Switches using Plug and Play
Cisco Plug and Play (PnP) provides a highly secure, scalable, seamless, and unified ZTD experience. Cisco industrial switches that are running IOS or IOS-XE software have a PnP agent embedded in the software that communicates with the PnP deployment server. The PnP agent runs on a device if no startup configuration exists, such as when a device is powered on for the first time or is reset to factory defaults. The PnP agent attempts to discover the PnP deployment server via DHCP or Domain Name System (DNS). The Cisco DNA Center serves as the PnP server for the Extended Enterprise deployment.
PnP Requirements for DHCP Discovery
- DHCP server with option 43 configured pointing to the Cisco DNA Center IP.
- DHCP server must accept the Cisco vendor-specific option 60 case sensitive value ciscopnp.
- The IP helper address should be configured on a Layer 3 interface of the distribution switch.
DHCP option 43 consists of a string value that is configured as follows on a Cisco router CLI that is acting as a DHCP server:
The option 43 string has the following components, delimited by semi-colons:
- 5A1N;—Specifies the DHCP sub-option for PnP, active operation, version 1, no debug information. It is not necessary to change this part of the string.
- B2;—IP address type, B2 stands for IPv4, B1 should be used for hostname.
- Ixxx.xxx.xxx.xxx;—IP address or hostname of the Cisco DNA Center controller (following a capital letter i). In this example, the IP address is 172.19.45.222.
- Jxxxx—Port number to use to connect to the Cisco DNA Center controller. In this example, the port number is 80. The default is port 80 for HTTP and port 443 for HTTPS.
- K4;—Transport protocol to be used between the device and the controller, use K4 for HTTP (default) or K5 for HTTPS.
For more information, refer to the Cisco Digital Network Architecture Center User Guide.
Configuration on Distribution Switch to Support PnP
1.
PnP supports use of VLAN 1 by default for PnP. To use a VLAN other than 1, the adjacent upstream device from the PnP device must have pnp startup VLAN vlan configured globally with the VLAN used for PnP. This will create the VLAN on the PnP device for use in the PnP provisioning process. Enter the following configuration line:
2.
PnP can operate with a single trunk link between the PnP switch and the upstream device, but it is highly recommended to use an EtherChannel for high availability. This guide assumes the use of EtherChannel in the sample configuration. The no port-channel standalone-disable command is required on the upstream switch to prevent the port channel from being disabled since it is not configured on the PnP switch at boot time.
3.
(Optional) If the native VLAN in the trunk will be different than 1, add the following line to the configuration:
4.
Add VLANs to the trunk, making sure to include native VLAN, PnP VLAN, and any VLAN that is intended to be trunked to the switch.
The following are examples of EtherChannel configuration; the first example has a non-default native VLAN and the second example shows a configuration with native VLAN 1:
Configuration Example for Non-Default Native VLAN
Configuration Example for Native VLAN 1
Planned Provisioning
Planned provisioning requires anticipation of new PnP-capable devices connecting to the network. To prepare for planned provisioning of a device, an administrator should:
- (Optional) Upload software images to deploy to devices.
- Create configuration templates.
- Add the device to DNA manually, by comma-separated values (CSV) file, or by a linked Cisco Smart Account.
- Assign a provisioning task to the device by claiming the device.
Warning: Devices that boot up and contact the Cisco DNA Center will be automatically provisioned if they have been claimed. If not, the devices will remain in a planned state until the administrator claims them.
1.
To add a new PnP device to the Cisco DNA Center, navigate to Provision > Devices > Plug and Play.
2.
Click Add. The Add Devices window displays.
Figure 7 Adding Devices for Planned Provisioning
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3.
Select Single Device to add one device at a time, Bulk Devices to add multiple devices via a CSV file, or Smart Account Devices to add devices from a linked Smart Account.
4.
For a single device, enter the device serial number and product ID. A device name is not required and if one is not entered, the displayed device name on the Plug and Play Devices page will be the serial number of the device.
5.
(Optional) You can enable secure device authentication and communication using secure unique device identifiers (SUDI). Click the check box next to Enable SUDI Authentication.
Warning: SUDI Authentication is not supported on IE2000, IE4000, or IE5000 IOS 15.2.6E2a. As an alternative, skip Step 5.
6.
Click Add + Claim to add the device and continue to claim the device as detailed in the section Claiming a Device.
Note that selecting the Add Device option will add the device to the Plug and Play Devices page without claiming it. If that is the case, the device can be claimed later by either clicking the check box next to the device name and then clicking Actions > Claim, or by clicking the device name and then clicking Claim in the pop-up window.
Unclaimed Provisioning
If a PnP-capable device is connected to the network, and boots with no startup configuration, it will attempt to contact the PnP deployment server. If an administrator has not previously added this device to the Cisco DNA Center, the Cisco DNA Center will use information from the PnP discovery process to add the device to the Plug and Play Devices page. An entry will be created with serial number as the Device Name. The Serial Number and Product ID fields will be pre-filled. Since no details about the device were entered previously, the device is in an unclaimed state. It will remain in this state until it is claimed.
A device in the unclaimed state can be claimed by the following:
1.
To add a new PnP device to Cisco DNA Center, navigate to Provision > Devices > Plug and Play.
2.
Click the check box next to the device name and then click Actions > Claim or click the device name and then click Claim on the pop-up window.
Claiming a Device
Claiming a device provisions it by assigning it to a site, deploying settings, and adding it to inventory. Once a device has been added to Cisco DNA Center by an administrator as a planned device or added to Cisco DNA Center by contacting the PnP deployment server as an unclaimed device, it will appear on the Plug and Play Devices page, but it will not appear on the Inventory page until it has been successfully claimed.
If not done before, begin assigning a provisioning workflow by clicking the check box next to one or multiple devices. Multiple devices may be claimed at the same time. Then click Actions > Claim.
1.
Assign a device to a site. In the drop-down list under the Site column, select the site where the device resides. This will determine what network settings the device will receive based on the site-level settings set in Design > Network Settings. Click Next to continue.
Figure 8 Device Site Assignment
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2.
For the Configuration step, options exist to upgrade the golden image. A golden image is required to upgrade a device in Cisco DNA Center. The golden image for a device family is set in Design > Image Repository.
–
If a golden image is not set for the device family prior to claiming, upgrading the image is not available.
–
If a golden image is set for a device family, but you do not want to upgrade, click the check box next to Skip Golden Image Upgrade.
Warning: Golden Image Upgrade is not supported on Cisco DNA Center 1.2.10 for IE switches; as an alternative, skip this option and upgrade later following the steps in Provisioning a Software Image.
3.
An option also exists to apply a template to a device. If a template in the Template Editor matches both the device family and device role, it will be selectable in the drop-down list. Make selections for image upgrade and template for all devices being claimed and then click Next.
Figure 9 Plug and Play Device Configuration
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4.
For the Advanced Configuration step, all variables found in templates from the previous step are displayed. Select each device being claimed and enter values for any variables. All required variables for each device must contain values before clicking Next.
If no templates were selected during the Configuration step or the templates do not contain variables, click Next to bypass the Advanced Configuration step.
Figure 10 Plug and Play Advanced Configuration
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5.
For the Summary step, click the drop-down arrows next to Device Details, Image Details, Day-0 Configuration Preview, and Template CLI Preview to review details.
6.
When you have finished reviewing, click Save.
7.
On the Information pop-up window, click Yes to claim the devices.
After clicking Yes to claim devices, the Cisco DNA Center will begin provisioning any devices, claimed or unclaimed, that have previously contacted the Cisco DNA Center. If a device is unclaimed, it will briefly move into the planned state before the execution begins. If a device is in the planned state, but has not yet contacted the Cisco DNA Center, execution will begin automatically when the device successfully contacts the Cisco DNA Center.
Tip: When onboarding devices with PnP, it is highly recommended to add the Onboarding State column to the table on the Plug and Play Devices page. This gives a much more granular view into a device's onboarding status than the State field. Click +Add on the far right of the header row to add or remove columns.
Figure 11 Adding Columns to Plug and Play View
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After successful claiming, the status of the device in the PnP window will be provisioned. The device will be added to the Cisco DNA Center inventory located at Provision > Devices > Inventory. Once in inventory, a device discovered and provisioned via PnP may require further provisioning using Day-N templates.
Plug and Play Troubleshooting
The following is an output of a successful PnP process. If the process fails on the switch, read this section for troubleshooting tips.
May 2 14:47:40.880: %PNPA-DHCP Op-43 Msg: _pdoop.1.ztp=[pnp-zero-touch] host=[] ipad=[10.1.3.73] port=80May 2 14:47:41.681: %PNPA-DHCP Op-43 Msg: After stripping extra characters in front of 5A, if any: 5A1D;B2;K4;I10.1.3.73;J80 op43_len: 25May 2 14:47:41.681: %PNPA-DHCP Op-43 Msg: _papdo.2.cot=[5A1D;B2;K4;I10.1.3.73;J80] lot=[5A1D;B2;K4;I10.1.3.73;J80]May 2 14:47:41.681: %PNPA-DHCP Op-43 Msg: _pdoop.2.ztp=[pnp-zero-touch] host=[] ipad=[10.1.3.73] port=80May 2 14:47:41.799: %DHCP-6-ADDRESS_ASSIGN: Interface Vlan90 assigned DHCP address 10.19.10.101, mask 255.255.255.0, hostnameMay 2 14:47:52.607: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/16, changed state to downMay 2 14:47:56.865: %PNP-6-HTTP_CONNECTING: PnP Discovery trying to connect to PnP server http://10.1.3.73:80/pnp/HELLOMay 2 14:47:56.920: %PNP-6-HTTP_CONNECTED: PnP Discovery connected to PnP server http://10.1.3.73:80/pnp/HELLOMay 2 14:47:58.130: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/16, changed state to upDevice Not Starting the Plug and Play Process
- Check that the device has no configuration. If the switch is a brownfield device, use the following commands to clear the switch configuration:
- Check that the PnP VLAN was created automatically on the switch. Before the PnP process is started, you should see a log for an interface VLAN pnp-VLAN created on the IE switch:
If that is not the case, check that the EtherChannel is up on distribution switch and the PnP VLAN is configured and allowed on the trunk port.
- If the switch gets a DHCP IP, but the PnP process has not started, check that option 43 is configured on the DHCP server and that Option 60 is supported on the DHCP server.
- If a PnP timeout occurs while contacting Cisco DNA Center, check that Cisco DNA Center is reachable from the PnP VLAN.
Navigate to Provision > Devices > Plug and Play and click the device name. Under the History tab, check error details and click Info to get more information.
- If an error occurs while upgrading the device to the golden image, try to onboard but skip the golden image upgrade.
- If PnP process fails due to template configuration, try to paste the configuration template directly into the device CLI to identify template errors. If an error is found, adjust the template accordingly.
Adding Brownfield Devices to the Cisco DNA Center
With Cisco DNA Center, you can add and provision brownfield devices to the network. Brownfield refers to devices that belong to existing sites with pre-existing infrastructure.
To add devices, run a Discovery job on the device. The Discovery feature scans the devices in your network and sends the list of discovered devices to Inventory. The Discovery feature can also work with the Device Controllability feature to configure the required network settings on devices if these settings are not already present on the device.
For more information about Device Controllability, see the Cisco Digital Network Architecture Center Administrator Guide at the following URL:
- https://www.cisco.com/c/en/us/support/cloud-systems-management/dna-center/products-maintenance-guides-list.html
Discovery Requirements
- Check the Supported Devices List for device support.
- Make sure network latency of the device is below the documented maximum, as stated in the Cisco Digital Network Architecture Center Administrator Guide.
- SNMP credentials should be configured on devices for use by the Cisco DNA Center.
- Configure SSH credentials on the devices you want the Cisco DNA Center to discover and manage. The Cisco DNA Center discovers and adds a device to its inventory if at least one of the following two criteria are met:
–
The account that is being used by Cisco DNA Center to SSH into your devices has privileged EXEC mode (level 15).
–
You configure the device's enable password as part of the CLI credentials configured in the Discovery job.
Creating a Discovery Job
Three ways exist for discovering a device: Cisco Discovery Protocol, IP address range, and link layer discovery protocol (LLDP). The following steps use the IP address range. For information on the other methods, see the Cisco Digital Network Architecture Center Administrator Guide.
1.
Navigate to the Cisco DNA Center dashboard. Under the Tools section, click Discovery and supply a discovery name. Click Range and enter start and end IP addresses.
If you have any additional ranges, next to the first range click +, enter the additional range, and repeat for any remaining ranges. Verify the credentials to be used for the discovery, and then at the bottom, click Start. The discovery details are displayed while the discovery runs.
2.
If any discovery failures exist, inspect the devices list, resolve the problem, and restart the Discovery for those devices.
3.
After the discovery process finishes successfully, navigate to the Cisco DNA Center dashboard. Under Tools, click Inventory. The discovered devices are displayed. After inventory collection completes, the devices show a status of Managed.
The Cisco DNA Center can now access the devices, synchronize the inventory, and make configuration changes on the devices.
Tip: On the right side of the title row for the Inventory table, you can temporarily adjust which columns are displayed. Adding the Device Role column allows you to see the device role assigned by discovery based on device type and to adjust the role to best reflect the actual deployment of a device, such as access, distribution, core, or border router. Adjusting the role now can improve the appearance of the initial topology maps, versus adjusting the roles in later procedures.
Troubleshooting a Discovery Job
If discovery fails, check the following settings:
- Check for IP address reachability from Cisco DNA Center to the device.
- Check username and password configuration in Settings.
- Check whether telnet or SSH option is properly selected.
- Check using manual telnet or SSH to the device from Cisco DNA Center or any other client.
- Check the Simple Network Management Protocol (SNMP) community configuration matches on switch and Cisco DNA Center.
- Discovery View will provide additional information.
Provisioning Device in Inventory
When a device is provisioned in the inventory, the Cisco DNA Center configures the devices with the Cisco Identity Services Engine (ISE) server information that you defined. In addition, the Cisco DNA Center configures the devices on the ISE server and propagates any subsequent updates to the devices to ISE server.
Additionally, if you want to apply a Day-N template to a device, it should be done through the Provision Wizard.
1.
From the Cisco DNA Center dashboard, choose Provision > Devices. The Device Inventory window displays.
2.
Click the Device Inventory tab.
3.
Click the check box adjacent to the device you want to provision.
4.
From the Action drop-down list, choose Provision.
5.
The Assign Site window displays. Assign a site for the device.
6.
Click Next to proceed to the configuration window. Click Next again (no actions required).
7.
If any Day-N templates are available for the device, the templates associated with the site through the network profile appear in the advanced configuration. Use the Find feature to quickly search for the device by entering the device name or expand the templates folder and select the template in the left pane. In the right pane, select values for the attributes that are bound to source from the drop-down lists.
To export the template variables into a CSV file while deploying the template, click Export in the right pane. You can use the CSV file to make necessary changes in the variable configuration and import it into Cisco DNA Center by clicking Import in the right pane.
8.
Click Next and then click Deploy.
After you provision a network device, ISE will securely communicate with it using the Protected Access Credential (PAC) keys. Any future logins to the device will be authenticated using ISE, including automated logins by the Cisco DNA Center as part of its processes. If ISE is not reachable (no RADIUS response), the Cisco DNA Center uses the local login credentials.
Warning: Inventory provisioning for IE2000, IE3300, and IE3200 is not available in Cisco DNA Center 1.2.10. Trying to provision the device will result in an error; as a workaround, add needed configurations to the onboarding template or configure any required changes by CLI. This issue is addressed in Cisco DNA Center 1.3.
Provisioning Wireless Access Points
This guide assumes that the administrator already discovered, configured redundancy, and upgraded the WLC. For more information on those tasks, refer to the CVD Software-Defined Access Deployment Guide.
The following process will push the configuration to the WLC:
1.
Navigate to PROVISION > Devices.
2.
Find the WLC and click the checkbox next to it, and then at the top of the screen under the Actions pull-down menu, select Provision. The Provision Devices wizard opens.
3.
Assign the site and click Next. At the Configuration screen under Managed AP Location, select the additional floor assignments for APs managed by the WLC.
4.
Select +Add in the interface section to create a WLC interface.
5.
Complete the interface and VLAN configuration.
Figure 12 WLC Interface Configuration
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6.
Click Next, and then at the Advanced Configuration page, click Next.
7.
At the Summary page, review the configurations. Click Deploy, and, at the slide-out panel, keep the default selection Now. Then click Apply. The WLC is assigned to the site and the provisioning starts. Click Refresh until the Provision Status shows Success before proceeding.
AP Provision
In order to add APs to the network, you must do the following:
- Add DHCP scope for APs with option 43 pointing to WLC.
- Add IP helper address on distribution switch.
- Configure IE switch port as access with AP VLAN via CLI or Day-N template.
- Ensure the AP is connected to Power over Ethernet (PoE) port on IE switch or a power injector.
Follow this procedure to provision an AP:
1.
Navigate to the Cisco DNA Center dashboard, and, under Tools, select Inventory. Select the WLC being added, and then at the top in the Actions drop-down list, select Resync. The APs associated with the WLC are added to the inventory without waiting for an inventory refresh.
2.
Navigate to the Cisco DNA Center dashboard, and from PROVISION > Devices > Inventory, select the APs being added. At the top, in the Actions drop-down menu, select Provision.
3.
On the Provision Devices page, assign the APs to a floor (the floor should be managed by a WLC), and then click Next. For RF Profile, select TYPICAL and then click Next.
4.
At the Summary page, click Deploy. In the slide-out panel, leave the default selection of Now, and then click Apply and acknowledge any warnings about reboots.
Provisioning a Software Image
The Cisco DNA Center allows you to push software images to the devices in your network. Prior to pushing the image, the Cisco DNA Center checks the device for upgrade readiness, including device management status, SCP and HTTPS file transfer success, and disk space. If any pre-checks fail, you cannot perform the software image update. After the software image of the device is upgraded, the Cisco DNA Center checks the CPU usage, route summary, and so on, to ensure that the state of the network remains unchanged after the image upgrade.
The Cisco DNA Center also compares each device's software image with the image that you have designated as golden for that specific device type. If a difference exists between the software image of the device and the golden image, then the Cisco DNA Center specifies the software image of the device as outdated. The upgrade readiness pre-checks will be triggered for those devices. If all the pre-checks are cleared, you can distribute the new image to the device and activate it. The activation of the new image requires a reboot of the device. This might interrupt the current network activity; if downtime is not feasible, you can schedule the process to a later time. If you have not designated a golden image for the device type, then the device's image cannot be updated.
Designating an Image as Golden
To upgrade a device using the Cisco DNA Center, it must have a golden image for its platform. Devices can be assigned a golden image by Family and Role. When an image is marked as golden, it can be tagged so that it applies to a subset of devices by network role. The default is tag is All, but you can select from the following options: Core, Distribution, Border Router, Unknown, and Access.
1.
Navigate to Design > Image Repository.
2.
Navigate to the device family and then click the arrow next to the device family name to display a selection of images. Click the gray star under Golden Image to mark the image as golden.
–
If the software image is already imported to the Cisco DNA Center (indicated by a blue trashcan in the Action column), the process to mark it as golden is faster.
–
If the image is not imported (indicated by a gray trashcan), the process will take longer since DNA attempts to import the image directly from Cisco.com.
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Upgrading Device to Golden Image
1.
To check if a device needs upgrading, navigate to Provision > Devices > Inventory.
–
If a device shows as Outdated in the OS Image field, the device is not on the golden image and should be updated.
–
If there is a green check mark next to Outdated, the device has passed upgrade readiness checks and can be updated.
–
If there is a red X mark next to Outdated, the device has one or more issues in its readiness checks that must be resolved before the device can be updated.
–
If Outdated is not displayed in the OS Image field for a device, it is either on the golden image or does not have a golden image specified in Design > Image Repository.
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2.
(Only if necessary) For more detail on a device's image upgrade readiness check, click Outdated. The Image Upgrade Readiness Check window appears. Near the top of the page, the current running image and the golden image are displayed. The Check Type field lists the readiness check, and a brief description is shown. One or more failures will prevent provisioning of an image and need to be corrected before the image can be updated. Warning triangles in the Status field indicate an issue, but do not affect the ability to provision a software image to the device. Once issues are corrected, proceed to the next step.
Tip: If you correct an issue on a device, click Recheck, and if the issue still displays a failing status, resync the device on the inventory page using Actions > Resync to update device details in the Cisco DNA Center. The change may be made on the device, but might not have populated to the Cisco DNA Center.
Figure 15 Image Upgrade Readiness Check
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3.
To begin the image update process, click the check box next to one or more devices that require an image update and that have passed image update pre-checks. Then click Actions > Update OS Image. The OS Update window will display.
4.
At the Distribute step, select the radio button next to Now to begin distribution of the image immediately or Later to schedule distribution for later. Click Next to continue to the Activate step. During device sync, the Cisco DNA Center checks files in the target device file system. If the golden image is found in the file system, the distribution step will be skipped.
5.
At the Activate step, click the check box next to Schedule Activation after Distribution is completed to reload the device and boot to the new image immediately after distribution is complete. Leave the box unchecked to pre-stage the image on the device and schedule image activation and device reload for a later time. Click Next to continue to the Confirm step.
6.
At the Confirm step, review details entered for image upgrade. Click Confirm to submit.
When an image upgrade begins, click Upgrade Status in the upper right corner of Provision > Inventory > Devices to bring up the Recent Tasks page in order to view the status of ongoing and previously completed upgrades. Click the drop-down arrow to the far right of each entry in Recent Tasks to display more information about distribution and activation operations.
Click Refresh periodically to see the most up-to-date information on job status. When complete, both the distribution operation and activate operation are preceded by green check marks and the top-level status is successful.
Figure 16 Successful Software Upgrade
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Once upgraded to the golden image, outdated no longer appears in the OS Image field for the device in inventory.
- If distribution of an image fails, ensure that SSH version 2 is enabled on the device.
- If activation fails for any reason, you can retry by creating a new task. The Cisco DNA Center will find the image in the device already and distribution step will be skipped.
Warning: Images with language support in which the name in the.tar file differs from the name in the.bin file is not supported in Cisco DNA Center 1.2.10. As an alternative, use an image without language support. This limitation is removed in Cisco DNA Center 1.3.
Security
This section will guide you through configurations needed on the Cisco DNA Center, IE switches, WLC, and ISE to provide the security measures presented in the Extended Enterprise Design Guide, including:
- Creating intent-based security policies in the Cisco DNA Center
- Configuring Cisco TrustSec on the network components
- Enabling endpoint visibility on the network
Intent-Based Security Policy
Intent-based security gives the administrator the ability to express operational intent and automatically have the system select the appropriate IT-defined security policies without requiring network or security skills.
As part of the design decisions in advance of your network deployment, you decide network segmentation strategies for the organization. Micro-segmentation uses scalable group tags to apply policy to groups of users or device profiles. The desired outcomes of policy application using segmentation may be easily accommodated with group policies. In an Extended Enterprise example, 802.1x-authenticated users may be permitted to access network resources, but Internet of Things (IoT) devices may be limited to only specific server or services to avoid any network intrusion.
Create a Micro-segmentation Policy using Scalable Group Tags
Micro-segmentation creates network segmentation that relies on the use of role- or group-based membership, regardless of IP addressing, in order to create policies that allow segmentation in the network.
Micro-segmentation policies are customized for an organization's deployment. The following example shows a basic policy that can be used to deny IP cameras communication with other IP cameras.
1.
From the Cisco DNA Center dashboard, navigate to POLICY > Group-Based Access Control > Group-Based Access Control Policies.
3.
From the Available Scalable Groups pane, drag the Cameras group and drop it into the Source pane. Next, drag the Cameras group into the Destination pane. Enter a policy name (example: Deny-Camera-to-Camera) and a description, and then click the Enable Policy check box.
4.
Click + Add Contract and select Deny. Click OK and then click Save.
Tip: Enabling Bi-directional will create two policies; the second one will have the opposite source and destination.
The policy is created and listed with a status of DEPLOYED. The policies are now available in ISE in the TrustSec policy matrix.
Figure 17 Creating Security Policy
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5.
At the top right of the Group-based Access Control Policies page, click Advanced Options. You are redirected to log in to ISE, which then displays the TrustSec policy matrix. Verify that the policy has been updated to ISE for distribution to the network devices.
This step is a shortcut to logging in to ISE, navigating to Work Centers > TrustSec > TrustSec Policy.
Figure 18 TrustSec Policy Matrix
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Configuring TrustSec on Network Components
TrustSec assigns Scalable Group Tags (SGTs) to wired or wireless endpoints when they connect to a network. By using these tags, an IT security architect can define and enforce an access policy on any networking device. TrustSec is defined in three phases: classification, propagation, and enforcement. When the endpoint joins the network, its SGT gets propagated in the network to the enforcement points that control traffic based on tag information and policies.
TrustSec Implementation illustrates the TrustSec implementation used in this CVD. Classification is done using authentication and authorization policies in ISE, and propagation of tags on the network is achieved using SGT Exchange Protocol (SXP) tunnels between ISE and devices used as enforcement points. Enforcement points in this design are distribution switches and the shared services switch. For more information on security design, refer to the Extended Enterprise Design Guide.
Figure 20 TrustSec Implementation
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Configuring TrustSec in Cisco ISE
For Cisco ISE to assign SGTs to endpoints, IE switch details such as IP address and RADIUS pre-shared secret key must be configured on Cisco ISE. The TrustSec configuration should also be applied to the Cisco switch. This step is done automatically when provisioning the device in inventory as described in Provisioning Device in Inventory.
Configuring SXP in Cisco ISE
Enable the SXP service in Cisco ISE by navigating to Administration > Deployment. Click the Enable SXP Service check box if it is unchecked, and then click Save.
Figure 21 Enabling SXP Service
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Configuring SXP Peers
The switches used for enforcement are configured as listeners and Cisco ISE is enabled as a speaker. To configure SXP peers, the source and the destination IP addresses must match at the switch and ISE. In ISE, a default configuration template can be used to fill in the rest of the parameters, such as password.
1.
(Optional) In ISE, configure SXP default parameters at Work Centers > TrustSec > Settings. Select SXP Settings on the left panel and add a global password. Then click Save.
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2.
Navigate to Work Centers > TrustSec > SXP.
4.
Add a name and IP address. In the Peer Role drop-down list, select Listener. In the Connected PSNs field, enter one or multiple appropriate Policy Service Nodes (PSNs) and then click Save.
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Matching SXP tunnel configuration on Cisco switches used for enforcement is covered in Configuring SXP in Cisco ISE.
Configuring SGT Components on ISE
When ISE profiles, authenticates, and authorizes an endpoint device, ISE assigns an SGT to it. Endpoints connected to the network need to be grouped based on the device function, such as IP cameras and IP phones. In this CVD, a few device profiles were tested to illustrate SGT design examples. For details on user and device profiles, SGTs, and policies used in the Extended Enterprise design, refer to the Extended Enterprise Design Guide.
Creating Scalable Group Tags
1.
To create additional Security Groups in ISE, navigate to Work Centers > TrustSec > Components and select Security Groups on the left panel.
3.
Enter a name, select an icon, and add a description. Click Submit.
Cisco DNA Center communicates to ISE through REST API calls, and, as a result, the newly created security tags are available to use in Cisco DNA Center when configuring policies.
Authentication Policy
Authentication policies define the protocols that Cisco ISE uses to communicate with the network devices, and the identity sources that it uses for authentication. A policy is a set of conditions and a result. ISE evaluates the policy conditions and, based on whether the result is true or false, applies the configured result. The authentication method tested in this CVD for IoT endpoints is called MAC Authentication Bypass (MAB). MAB uses the MAC address of a device to determine what kind of network access to provide. This method is used to authenticate end devices that do not support any supplicant software in them, such as 802.1X EAP-TLS, EAP-FAST, and so on.
For more information about MAB, refer to the following URL:
- https://www.cisco.com/c/en/us/products/collateral/ios-nx-os-software/identity-based-networking-services/config_guide_c17-663759.html
The authentication policy used in Cisco ISE for this CVD checks the protocol and checks the internal identity store for the endpoint MAC address. To configure the authentication policy in ISE, navigate to Policy > Policy Sets > Default and select the arrow on the right to configure the authentication policy.
Note: In this CVD, the default authentication policy set is used.
Authorization Policies
Authorization policies are critical for determining what the user should access within the network. Authorization policies are composed of authorization rules and can contain conditional requirements that combine one or more identity groups. The permissions granted to the user are defined in authorization profiles, which act as containers for specific permissions.
Authorization profiles group the specific permissions granted to a user or a device and can include attributes such as an associated VLAN, access control list (ACL), or SGT. This CVD uses SGT to grant permissions to an IoT asset. The TrustSec Policy Matrix determines the permissions associated with each device.
To configure the authorization policy in ISE, navigate to Policy > Policy Sets > Default and then select Authorization Policy.
Figure 24 Authorization Policies
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The default policy can be designed based on the organization's specific security requirements. One option is to assign a default SGT like DEFAULT_GENERIC and classify devices that do not meet any of the authorization policy conditions. Or, in a more stringent design, if an endpoint asset is not being profiled by any of the existing conditions, then network access is denied.
Configuring SGT Components on Industrial Switches
Configure Authentication, Authorization, and Accounting
Industrial switches need an authentication, authorization, and accounting (AAA) configuration to allow the onboarding of endpoints. This step is done automatically when provisioning the device in inventory as described in Provisioning Device in Inventory.
Configuring Port-based Authentication
This CVD uses identity control policies for port-based authentication, specifically PMAP_DefaultWIredDot1xClosedAuth_MAB_1X. Sample AAA policies shows a template for policy configuration that was used to the IE devices using Day-N templates.
The following example shows configuration of switchport access details on the port as well as authentication parameters.
Configuring Enforcement Points
As previously mentioned, enforcement is performed by the distribution and shared services switches. This section describes the steps to configure enforcement on the distribution switch.
Configuring Cisco TrustSec Credentials and AAA
When provisioning the device in Cisco DNA Center inventory, the Cisco TrustSec device ID and the password for the switch to use when authenticating with Cisco ISE and establishing the PAC file and AAA settings are configured automatically. To provision the device, run a Discovery job as described in Creating a Discovery Job.
Enforcement Considerations for Wireless Traffic
When using the configurations above, the wireless-to-wireless traffic is not subject to enforcement since it is tunneled. If enforcement is needed, the WLC needs to forward peer-to-peer traffic upstream to the attached switch for the enforcement to happen there. In this CVD, the WLC is connected to the shared services switch. The following describes the required configurations.
Configure WLC to Forward Peer-to-Peer Traffic
1.
On the WLC administrator page, navigate to Advanced at the upper right corner.
2.
Navigate to WLANs and select the relevant SSID.
4.
For the P2P Blocking Action, select Forward-UpStream.
Figure 25 WLC P2P Forward-Upstream Configuration
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5.
On the shared services switch, add the following configuration to enable hairpin on the switch:
Tip: If this configuration is not added to the switch, all wireless to wireless traffic will be blocked since, by default, switches do not forward traffic to the source port.
Static IP-SGT Mappings for Servers
Use IP to SGT static mapping on ISE to apply SGTs to traffic from the data center. To configure a new entry, follow these steps:
1.
In ISE, navigate to Work Centers > TrustSec > Components.
2.
Select IP SGT Static Mapping on the left panel.
4.
Add an IP address and select the radio button for MAP to SGT Individually. Select the SGT from the drop-down list.
5.
From the Deploy to Devices drop-down list, select devices to map. Click Save.
6.
Select the recently created entry from the list and click Deploy.
7.
On the pop-up window, select devices to push the new mapping and apply configuration.
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Visibility Configurations
In the Extended Enterprise design, the ISE profiling feature provides visibility and classification of the endpoints connected to the network. Using MAC addresses as the unique identifier for IoT endpoints that do not support 802.1x authentication, ISE collects various attributes for each network endpoint to build an internal endpoint database. ISE collects this information by different probes such as DHCP, HTTP, RADIUS, SNMP, Active Directory, NetFlow, DHCPSPAN, and Cisco Platform Exchange Grid (pxGrid). After collecting endpoint information, ISE begins the classification process.
The configuration process for ISE profiling begins with the enablement of specific probes on an ISE appliance configured as the PSN. Different probes are responsible for collecting different types of endpoint attributes. These attributes are matched to conditions that can then match rules across a library of device types, or profiles. Based on a generic weighting scale, each matching condition can be assigned a different weight, or certainty factor, that expresses the relative value that the condition contributes to classification of the device to a specific profile. Although conditions may match in multiple profiles, the profile for which the endpoint has the highest cumulative certainty factor, or total certainty factor, is the one assigned to the endpoint. This policy is referred to as the Matched Policy, or the Endpoint Profile Policy. Once profiled, the endpoint policy can be directly referenced in Authorization Policy Rule conditions.
The Extended Enterprise validation used out-of-the-box ISE configurations to profile IP cameras and IP phones. If customizing or creating an additional configuration is necessary, refer to the ISE Profiling Design Guide at the following URL:
The following sections describe required configurations for endpoint profiling.
Enable Profiling in Cisco ISE
1.
Navigate to Administration > System > Deployment.
2.
Select the node to be used for the profile service.
3.
Check the Enable Profiling Service check box and then click Save.
Figure 27 Enable ISE Profiling
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Device Sensor Configuration in IE Switches
This section describes how to configure the device sensor so that it can be used for profiling purposes on ISE. The device sensor is a feature of access devices that collects information about connected endpoints. Information collected by the Device Sensor can come from the following protocols:
- Cisco Discovery Protocol (CDP)
- Link Layer Discovery Protocol (LLDP)
- Dynamic Host Configuration Protocol (DHCP)
Tip: Device sensor configuration can be pushed via template
1.
(Optional) Configure filter lists and filter specs, which indicate the attributes that should be included in RADIUS accounting messages. The following example uses three filter lists for CDP, DHCP, and LLDP:
2.
Add the following command to trigger updates whenever type, length, values (TLVs) are added, modified, or removed for the current session:
3.
Configure accounting to send the information:
4.
Configure DHCP snooping to enable data collection from DHCP:
Security Troubleshooting
SGT Classification
To ensure that an endpoint has received the correct SGT from Cisco ISE, log in to the ISE admin node:
1.
Navigate to Operations > Radius > Live Logs. On the Live Logs page, filter for the endpoint in question. Live Log entries for the endpoint should be visible.
Under the Identity column, #CTSREQUEST# appears any time SGT information is downloaded to the switch.
2.
Click the Details icon for the log entry under the Details column. Near the bottom of the page in the Results section of the output, there are several entries for cisco-av-pairs. The av-pair: cts:security-group-tag=00-0000 contains the tag number issued to the endpoint.
Also, on the Live Logs page, SGT information can be found in the Authorization Profiles column. If the network device received SGT information along with the authorization profile for the endpoint, the name of the SGT will be displayed next to the Authorization Profile name.
To check the SGT to endpoint mapping for a port on the network device, issue the detailed show access-session command:
The section “Server Policies,” which is near the end of the output, will have SGT information for the endpoint.
If the IP address of the endpoint is known, list all SGT to IP mappings on the switch and locate the endpoint IP:
Device Sensor Troubleshooting
1.
Verify switch connectivity with CDP and LLDP:
If no information is displayed, check that the protocol is enabled with the command sh running-config all | in cdp run.
2.
Check the device sensor cache:
3.
Verify attributes in RADIUS accounting by using the debug radius command on the switch or by performing a packet capture between the switch and ISE.
An example of a relevant attribute to look for:
4.
Check the profiler debug logs in ISE. Enable profiler debugs for the correct PSN node at Administration > System > Logging > Debug Log Configuration > PSN > Profiler > Debug and re-attempt endpoint authentication.
TrustSec Troubleshooting on ISE
Navigate to Work Centers > TrustSec > SXP. Select All SXP Mappings on the left panel. It will display all current mappings.
Navigate to Work Centers > TrustSec > SXP. Select SXP Devices on the left panel. The Status column will show ON for the active tunnels.
TrustSec Troubleshooting on the Enforcement Switch
Check TrustSec Environment Data
The following switch command will display a list of SGTs configured in ISE. Make sure the current state is COMPLETE.
If the information is missing, run the show cts pacs command to see if the PAC was installed. If the PAC is not installed, the output will be empty. The show cts server-list command will display ISE information. If this information is not correct, make sure you have provisioned the device in the Cisco DNA Center as described in Provisioning Device in Inventory.
Endpoint Onboarding
At this point, the network is ready for endpoint onboarding, provided DHCP pools have been created for endpoints. You can connect endpoints to industrial switches or wirelessly to outdoor APs using the non-fabric SSID. The endpoint should receive the appropriate SGT and policies. If the endpoint is not able to connect, you can use the Assurance Client Health page to diagnose issues.
The following list provides a review of required configurations to help diagnose endpoint onboarding issues:
- There is a DHCP scope for endpoints and the ip-helper address command is configured.
- If the endpoint uses 802.1x authentication, the user should exist in the identity store configured in policy.
- If the endpoint is connecting with MAB authentication, and is not matching a profiling condition indicated in policy, check that correct attributes are being sent from the network device. Otherwise, it will use default authorization policy.
- For wireless endpoints, if the SSID is not available, verify that the WLC and APs were provisioned successfully.
- For wired endpoints, make sure the access switch port configuration has the correct port authentication and trunk settings.
- For wired endpoints, if device sensor is being used to send endpoint attributes, ensure the device sensor is configured correctly on the access switch.
Assurance
Cisco DNA Center provides insights into enterprise networks by ingesting large amounts of data from network devices, clients, and sensors and analyzing data. Many key performance metrics are measured and correlated to focus on highlighting issues and providing guided solutions.
Network devices must be discovered, added to the inventory, and be in a managed state before the performance metrics of devices and clients can be viewed. Optionally, Assurance can integrate with ISE to provide more detail about connected clients. Various telemetry profiles can also be distributed to network devices to configure syslog, SNMP, and NetFlow.
Overall Health
Navigate to Assurance from the Cisco DNA Center dashboard. Assurance displays the Overall Health page, which summarizes the health of the entire enterprise network using graphs to highlight network device and client health. The default view is 24 hours, but can be toggled between 3 hours, 24 hours, and 7 days using the Last 24 hours drop-down list near the top right of the page.
The Show toggle above the graphs can be used to turn the location pane on or off. This allows for listing devices and health status by site hierarchy, building, or geographic views. The Top 10 Issues pane follows the graphs of network device and client health. This pane aggregates and sorts issues by severity, giving a concise list of issues affecting the network with an instance count per issue.
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Network Health
View a summary of network health by clicking Health > Network on the Overall Health page or by clicking View Network Health at the bottom right of the Network Devices graph.
Near the top of the page, the network timeline is displayed. The slider bar can be adjusted to focus on a smaller slice of time. Using the Last 24 Hours drop-down list, up to 14 days of network health history are available.
In the Network Devices pane, devices are sorted by role and a summary of health score is indicated by color:
- Red—Critical issues. Health score range is 1 to 3.
- Orange—Warnings. Health score range is 4 to 7.
- Green—No errors or warning. Health score range is 8 to 10.
- Gray—No data available. Health score is 0.
Like the Overall Health page, the Location pane can be toggled on or off by clicking Show. This pane lists devices and health status by site hierarchy, building, topology, or geographic views.
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Further down the Network Health page, panes display wireless AP information. Following the AP metrics is a Network Devices pane that lists all devices used to determine the network health metric.
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The list under Network Devices is filterable for quick identification of devices with outstanding issues. Hovering over the Overall Health Score for a given device will display the device health with health and percentage value of all KPI metrics. For more information about a device, click the device name to view complete information for the network device.
Device 360
The Device 360 page provides detailed information about a network device for troubleshooting issues.
At the top of the page, the Historical Health Graph displays device health over the specified time window. Click View Details in the upper right of the Device 360 window to view network information and rack location.
The Issues pane lists any issues detected by DNA that should be corrected. The most recent issue is listed first. Click an issue to view details. Any issue remains in the open state until the status is changed by clicking Status and selecting Ignore or Resolve.
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Following the Issues pane is the Physical Neighbor Topology pane. This shows connected devices and device and link health. Clicking a node brings up information about the target device. Hovering over a link displays details like interface numbers, admin status, and mode.
Figure 32 Physical Network Topology
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Following the Physical Neighbor Topology is the Event Viewer pane. Event Viewer, which is for switches and routers, displays syslogs with a severity of Error or above. Link status and device reachability events are recorded here. For APs, scenarios and sub-events are listed to help determine during which sub-event an issue occurred.
Warning: On the Device 360 page, you will find a Path Trace section. Path trace functionality is not described in this guide since in the Cisco DNA Center 1.2.10 release, this feature does not recognize extended nodes. Therefore, if a topology contains extended nodes, you may get an error message.
Client Health
View a summary of client health by clicking Health > Client on the Overall Health screen or by clicking View Client Health at the bottom right of the Wired and Wireless Clients graph.
The client timeline is displayed near the top of the page. In the Clients pane, devices are sorted as Wired or Wireless clients, and a summary of health score is indicated by color.
- Red—Critical issues. Health score range is 1 to 3.
- Orange—Warnings. Health score range is 4 to 7.
- Green—No errors or warning. Health score range is 8 to 10.
- Gray—No data available. Health score is 0.
Like the Overall Health page, the Location pane can be toggled on or off by clicking Show. This pane lists client and health status by site hierarchy, building, topology, or geographic views.
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Further down the Client Health page, information is provided about Received Signal Strength Indication (RSSI), Signal-to-Noise Ratio (SNR), Roaming Times, Clients per SSID, Physical Link Connectivity, and Onboarding Times.
The Client Devices list is filterable for quick identification of clients with outstanding issues. The Client Health field displays the client health score, which is the average of its onboarding and connected scores. Health scores are calculated every five minutes. For more information about a client, click the client name to view Client 360 page for the device.
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Client 360
Client 360 provides detailed information about a client for troubleshooting issues.
At the top of the page, the Historical Health Graph displays device health for the past 24 hours. Using the Last 24 Hours drop-down list, this can be changed to 3 hours, 24 hours, or 7 days with a maximum history of 14 days.
The Issues pane lists any issues detected by Cisco DNA Center that should be corrected. The most recent issue is listed first. Click an issue to view details. Any issue remains in the open state until status is changed by clicking Status and then selecting Ignore or Resolve.
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The Onboarding pane shows how the client connected to the network, information about onboarding services like DHCP and AAA, and device and link health. Clicking a node brings up information about the target device. Hovering over an endpoint displays details like interface numbers, admin status, and mode.
Appendix A: Installation and Setup
Cisco DNA Center Installation
Refer to the CVD Software-Defined Access Deployment Guide at the following URL:
For a more detailed setup of the appliance specific to chassis type, refer to Install and Upgrade Guides at the following URL: