Resetting Your Unified CM Secure Shell Password
To reset your secure shell password:
Step 1 Log into the Cisco Unified CM Administration interface.
Step 2 Navigate to Device > Phone. The Find and List Phones window appears.
Step 3 To locate a specific phone, enter search criteria and click Find.
Step 4 Click on the hyperlink under Device Name, and scroll down to the Product Specific Configuration Layout Area.
Step 5 Scroll down to the SSH Information Area.
Step 6 Change your password using the following guidelines:
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Maximum field length—64 characters
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Minimum field length—6 characters
Step 7 Under SSH admin Life, enter a number between 0 and 365. This will dictate the time parameter of your password:
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If 0, the password will never expire.
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If 365, the password will expire in 365 days.
Step 8 Save your changes by clicking Restart. This enables the updated configuration to be read and applied to the system; and then Calling Service is restarted. Alternately you can click Reset, which causes the system to reboot. On startup, the system reads the Unified CM configuration and applies any changes.
See the “SSH Information Area” section for more information about password aging.
Resetting Your CTS Codec Password
Note You must be in the Cisco TelePresence room to read the newly requested pass code that shows on the main display.
At each point where the pwrecovery account requires input, the program will wait up to 60 seconds. If nothing is entered, the Cisco TelePresence System will inform you that the entry took too long and will exit.
If you encounter any difficulty, open a case with Technical Assistance Center (TAC) via the Internet at http://tools.cisco.com/ServiceRequestTool/create/, or contact your Cisco technical support representative and provide the representative with the information you have gathered about the problem.
Before You Begin
Make sure that the system is not in a call, and that there is only one instance of someone trying to reset the password, otherwise the session will abort.
Procedure
To reset your system codec password:
Step 1 SSH into the codec from your laptop.
Step 2 Login with the following:
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Username: pwrecovery
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Password: pwreset
The following message appears in the SSH client window:
Example 4-1 Welcome to Password Reset
dhcp-249:~ $ ssh pwrecovery@10.00.00.100 pwrecovery@10.00.00.100's password:
***********************************************
************************************************* Welcome to password reset ** ***********************************************
***********************************************
Do you want to continue ? (y/n):y
Preparing the system...
Please enter the passcode:
Step 3 The system will ask whether you want to continue. Type Y then return to continue
Note If desired, type any other key then return to exit.
This system will now prepare for password reset and prompt you for a passcode. The new passcode is displayed on the system main display, as shown in the following example:
Password reset is now being run
Passcode: 919175
Note The passcode is a randomly generated number and will be different for each login attempt. If you enter the wrong passcode, the system will inform you that the passcode was incorrect and will exit, as shown in the following example. If this happens, repeat Step 1 and Step 2.
Example 4-2 Invalid Password Reset Request
Do you want to continue ? (y/n):y Please enter the passcode:12345 Sorry that was an invalid passcode... Connection to 10.00.00.100 closed.
When you enter the correct passcode, the system will then reset the administration account name and password to the system defaults. The following example shows successful password reset information:
Example 4-3 Successful Password Reset Request
Please enter the passcode:507530 resetting admin name and password stopping any existing admin session admin account and password reset to default success in applying security rules Connection to 10.00.00.100 closed.
Note If you are using the system with a Cisco Unified Communications Manager, the next time you perform a “Refresh” or “Reset” from the Unified CM, the administration account name and password will be reconfigured to the values specified in the Unified CM device page.