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This preface contains the following sections
Before beginning the tasks in this guide, familiarize yourself with the following:
Before you begin first-time setup, you must load the latest IX software version from Cisco.com and load it to your IX system. For more information, see the “Immediate Software Upgrade Requirements” section of the IX5000 and IX5200 First-Time Setup document.
Make sure that your Unified CM software has the latest device package version. To find out the latest Unified CM device package for your IX version, see the Cisco Unified Communications Manager Device Package Compatibility Matrix.
Tip For an IX5200, configure the Cisco TelePresence type as either Cisco TelePresence IX5000 (14 seats) or Cisco TelePresence IX5000 (18 seats). For more information, refer to the “Product Specific Layout Configuration Area” section of the Configuring Cisco Unified Communications Manager for the IX System document.
Make sure your IX system is properly assembled and wired according to the guidelines in the Cisco TelePresence System installation guide. The Cisco TelePresence IX5000 and IX5200 Installation Guide is located at the following URL:
https://www.cisco.com/c/dam/en/us/td/docs/telepresence/ix5000/assembly_guide/ix5000_install_guide.pdf
For additional hardware and software information on your product, do one of the following actions:
Products & Services > Collaboration Endpoints > Immersive TelePresence > Cisco TelePresence IX5000 Series
The MAC address is required to register your system in the Unified Communications Manager (Unified CM). Find the MAC address using one of the following methods:
Figure 1 MAC Address Location on Host CPU Codec
Note When entering the MAC address in Unified CM fields, do not use spaces or dashes, and do not include any other characters that may precede the MAC address on the label.
NTP is required to synchronize the clocks for systems on your network. If NTP is not configured, access Cisco Unified CM date/time group, configure NTP properly, and assign it to a system device pool. More information is at the Cisco Unified Communications Manager (CallManager) home page.
See the “Adding and Configuring COP Files” section in the Configuring Cisco Unified Communications Manager for the IX System document for detailed information about managing Cisco Options Package (COP) files. You load these files to Unified CM to upgrade the software for your IX system.
The Cisco TelePresence System Administration interface is supported on the following web browsers:
For the entire documentation set for the Cisco TelePresence IX5000 series, which includes configuration guide, installation guide, and user guides, refer to the IX5000 support documentation listing page on cisco.com.
For more information about Cisco Unified CM, see the Cisco Unified Communications Manager (CallManager) support home page.
For information on obtaining documentation, using the Cisco Bug Search Tool (BST), submitting a service request, and gathering additional information, see What’s New in Cisco Product Documentation at: http://www.cisco.com/c/en/us/td/docs/general/whatsnew/whatsnew.html.
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