Viewing Support Information

This chapter contains the following topics:

Support Information

Cisco IMC Supervisor support provides basic and advanced system information, displaying and downloading logs. It also allows you to record debug logging and download API logs.

Viewing Support Information

You can use this procedure to view the support information for Cisco IMC Supervisor.

Before you begin

Ensure that the pop-up blocker is disabled for your web browser.

Procedure

Step 1

Choose Administration > Support Information.

Step 2

In the Support Information window, you can view:

Table 1. System information (basic)

Field

Description

Support Information drop-down list

Choose System Information (Basic) and click Submit to view basic information.

Table 2. System information (advanced)

Field

Description

Support Information drop-down list

Choose System Information (Advanced) and click Submit to view advanced information such as processor, memory, disk information and so on.

Table 3. View Logs

Field

Description

Support Information drop-down list

Choose Show log.

Show Log drop-down list

Choose the log type you want to view and click Show Logs.

Table 4. Download All Logs

Field

Description

Support Information drop-down list

Choose Download All Logs and click Download.

Table 5. Download Debug Logging

Field

Description

Support Information drop-down list

  1. Choose Debug Logging and click Start Debug Logging.

  2. To stop and download log data, click Stop Debug Logging and click the download debug link.

Table 6. API Logging

Field

Description

Support Information drop-down list

  1. Choose API Logging and click Start API Logging.

  2. To stop and download log data, click Stop API Logging and click the download API debug logs link.