Viewing Logs in Diagnostics for the UCS C-Series Servers Utility

This chapter includes the following sections:

System Logs


Note

Information in this chapter is applicable only to Diagnostics for the UCS C-Series Servers Utility.

The system log file displays events that are logged by the operating system components. These events are often predetermined by the operating system itself. System log files display information about device changes, device drivers, system changes, events, operations, and more.

To view the system logs, follow these steps:

Procedure

Step 1

Click Logs on the left navigation pane.

Step 2

Click System Logs.

Step 3

Select from either the Description filter or Module filter from the drop-down list.

  • If you select the Description filter and click Go, all the system logs with timestamp, module name and description are displayed.

  • If you select the Module filter, you can enter the module name and click Go. A list with the logs of the specified module, timestamp and description is displayed.

  • Click Clear Filter to clear the filter you applied.

Step 4

Click Go.

The system log is displayed.

Note 

Select the number of logs that are displayed per page from the drop-down list on the toolbar on the right-hand content pane.

The maximum number of logs that can be displayed per page is 100. By default, 50 logs are displayed per page.

System Event Log

The system event log file displays events that are logged by your server.

To view the system event logs follow these steps:

Procedure

Step 1

Click Logs on the left navigation pane.

Step 2

Click System Event Log.

Step 3

Select from either the Description filter or Severity filter from the drop-down list.

  • If you select the Description filter and click Go, all the system event logs with a description and severity are displayed.

  • If you select the Severity filter, you can select the type of severity from the second drop-down list and click Go. A list with the logs of the specified severity type is displayed.

  • Click Clear Filter to clear the filter you applied.

Generating and Downloading Snapshot File

  1. Boot the shared SDU ISO.

  2. Start the quick test using one of the following options:

    • Press F7 from the BIOS menu.

    • Allow the ISO to boot.

      When SDU GUI is displayed, start the quick test from Quick Tasks tab.

  3. After the tests are complete, open the Cisco IMC GUI.

  4. In the Navigation pane, click the Admin tab.

  5. In the Admin tab, click Utilities.

  6. Click Generate Technical Support Data for Local Download and download the technical support data to the desired location on the host.

  7. Navigate to the location on the host where you downloaded the technical support .tar file.

  8. Extract the technical support .tar file.

    Example:

    tar -xf C240-ABCP23430PQR-20211207-012345.tar.gz -C ts

  9. Extract the SDU log file from the following path:

    tar -xf ts/var/nuova/BIOS/SDU_log.tar.gz

  10. Access the snapshot file from the path sdu/tmp/.

    Example:

    sdu/tmp/Server_UCSC-C240-M5SD_ABCP23430PQR_12_03_2021.txt


    Note

    When the tests are complete, the snapshot file is automatically sent to BMC.