Guest

Support

BIOS Messages

Hierarchical Navigation

  • Viewing Options

  • PDF (404.6 KB)
  • Feedback
BIOS Messages

Table Of Contents

BIOS Messages

POST Error Messages and Handling

BIOS Message Severities

BIOS Message Format

BIOS Messages and Codes


BIOS Messages


This chapter provides information about and a list of the BIOS messages that are present in the Cisco version of the BIOS:

POST Error Messages and Handling

BIOS Message Severities

BIOS Message Format

BIOS Messages and Codes

POST Error Messages and Handling

Whenever possible, the BIOS outputs the current boot progress codes to the SEL and to UCS Manager. Progress codes are 32-bit quantities plus optional data. The 32-bit numbers include class, subclass, and operation information. The class and subclass fields point to the type of hardware that is being initialized. The operation field represents the specific initialization activity. Based on the data bit availability to display progress codes, a progress code can be customized to fit the data width. The higher the data bit, the higher the granularity of information that can be sent on the progress port. The progress codes may be reported by the system BIOS or option ROMs.

BIOS Message Severities

BIOS messages can have one of the following severities:

Minor: The system continues booting in a degraded state. The user may want to replace the erroneous unit. The POST Error Pause option setting in the BIOS setup does not have any effect on this error.

Major: The POST Error Pause option setting in the BIOS setup determines whether the system pauses to the Error Manager for this type of error so the user can take immediate corrective action or the system continues booting.


Note For 0048 "Password check failed," the system halts, and then after the next reset/reboot will display the error code on the screen.


Fatal: The system halts during post at a blank screen with the text "Unrecoverable fatal error found. System will not boot until the error is resolved," and "Press <F2> to enter setup." The POST Error Pause option setting in the BIOS setup does not have any effect with this class of error.

When the operator presses the F2 key on the keyboard, the error message is displayed on the screen, and an error is logged to the SEL with the error code. The system cannot boot unless the error is resolved. The user needs to replace the faulty part and restart the system.

BIOS Message Format

Table 6-1 describes the format used in BIOS messages.

Table 6-1 Error Message Format

Generator ID
Sensor Type Code
Sensor number
Type code
Event Data1
Event Data2
Event Data3

33h

(BIOS POST)

0Fh

(System Firmware Progress)

0Fh

(System Firmware Progress)

6Fh

(Sensor Specific Offset)

A0h

(OEM Codes in Data2 & Data3)

xxh

(Low Byte of POST Error Code)

xxh

(High Byte of POST Error Code)


BIOS Messages and Codes

Table 6-2 lists messages that are from the baseline Intel BIOS and are present in the Cisco version of the BIOS.

Table 6-2 List of BIOS messages and codes 

Error Code
Severity
Error Message
Possible Needed Response

9687

Fatal

DXE core component encountered a illegal software state error.

 

8565

Major

DIMM_C2 Component encountered a Serial Presence Detection (SPD) fail error.

 

8567

Major

DIMM_D2 Component encountered a Serial Presence Detection (SPD) fail error.

 

85A2

Major

DIMM_B1 Uncorrectable ECC error encountered.

 

85AB

Major

DIMM_F2 Uncorrectable ECC error encountered.

 

9000

Major

Unspecified processor component has encountered a non-specific error.

 

0xB6A3

Major

DXE boot services driver Unrecognized.

 

8604

Minor

Chipset Reclaim of non critical variables complete.

 

9223

Minor

Keyboard component was not detected.

 

9266

Minor

Local Console component encountered a controller error.

 

9286

Minor

Remote Console component encountered a controller error.

 

94C6

Minor

LPC component encountered a controller error.

 

95A7

Minor

PCI component encountered a read error.

 

9609

Minor

Unspecified software component encountered a start error.

 

0xA028

Minor

Processor component encountered a high voltage error.

 

0xA501

Minor

ATA/ATPI ATA SMART is disabled.

 

0192

Fatal

Processor 0x cache size mismatch detected.

The user needs to replace the faulty part and restart the system.

0194

Fatal

Processor 0x family mismatch detected.

The user needs to replace the faulty part and restart the system.

0196

Fatal

Processor 0x model mismatch.

 

0197

Fatal

Processor 0x speeds mismatched.

 

0198

Fatal

Processor 0x family is not supported.

 

9667

Fatal

PEI module component encountered an illegal software state error.

 

96A7

Fatal

DXE boot services driver component encountered an illegal software state error.

 

96E7

Fatal

SMM driver component encountered an illegal software state error.

 

0xA421

Fatal

PCI component encountered a SERR error.

 

0xA5A1

Fatal

PCI Express component encountered a SERR error.

 

0012

Major

CMOS date / time not set

Set the Time and Date.

0048

Major

Password check failed

 

0113

Major

Fixed Media SAS RAID firmware cannot run properly.

Attempt to reflash the firmware.

0140

Major

PCI component encountered a PERR error.

 

0141

Major

PCI resource conflict.

 

0146

Major

PCI out of resources error.

 

0195

Major

Processor 0x Intel(R) QPI speed mismatch.

 

019F

Major

Processor and chipset stepping configuration is unsupported.

 

5220

Major

CMOS/NVRAM Configuration Cleared

 

5221

Major

Passwords cleared by jumper.

 

5224

Major

Password clear Jumper is Set.

 

8160

Major

Processor 01 unable to apply microcode update.

 

8161

Major

Processor 02 unable to apply microcode update.

 

8190

Major

Watchdog timer failed on last boot.

 

8198

Major

OS boot watchdog timer failure.

 

8300

Major

Baseboard management controller failed self-test.

 

84F2

Major

Baseboard management controller failed to respond.

 

84F3

Major

Baseboard management controller in update mode.

 

84F4

Major

Sensor data record empty.

 

8500

Major

Memory component could not be configured in the selected RAS mode.

 

8501

Major

DIMM Population Error.

 

8502

Major

CLTT Configuration Failure Error.

 

8520

Major

DIMM_A1 failed Self Test (BIST).

 

8521

Major

DIMM_A2 failed Self Test (BIST).

 

8522

Major

DIMM_B1 failed Self Test (BIST).

 

8523

Major

DIMM_B2 failed Self Test (BIST).

 

8524

Major

DIMM_C1 failed Self Test (BIST).

 

8525

Major

DIMM_C2 failed Self Test (BIST).

 

8526

Major

DIMM_D1 failed Self Test (BIST).

 

8527

Major

DIMM_D2 failed Self Test (BIST).

 

8528

Major

DIMM_E1 failed Self Test (BIST).

 

8562

Major

DIMM_B1 Component encountered a Serial Presence Detection (SPD) fail error.

 

8563

Major

DIMM_B2 Component encountered a Serial Presence Detection (SPD) fail error.

 

8564

Major

DIMM_C1 Component encountered a Serial Presence Detection (SPD) fail error.

 

8566

Major

DIMM_D1 Component encountered a Serial Presence Detection (SPD) fail error.

 

8568

Major

DIMM_E1 Component encountered a Serial Presence Detection (SPD) fail error.

 

8569

Major

DIMM_E2 Component encountered a Serial Presence Detection (SPD) fail error.

 

856A

Major

DIMM_F1 Component encountered a Serial Presence Detection (SPD) fail error.

 

856B

Major

DIMM_F2 Component encountered a Serial Presence Detection (SPD) fail error.

 

85A0

Major

DIMM_A1 Uncorrectable ECC error encountered.

 

85A1

Major

DIMM_A2 Uncorrectable ECC error encountered.

 

85A3

Major

DIMM_B2 Uncorrectable ECC error encountered.

 

85A4

Major

DIMM_C1 Uncorrectable ECC error encountered.

 

85A5

Major

DIMM_C2 Uncorrectable ECC error encountered.

 

85A6

Major

DIMM_D1 Uncorrectable ECC error encountered.

 

85A7

Major

DIMM_D2 Uncorrectable ECC error encountered.

 

85A8

Major

DIMM_E1 Uncorrectable ECC error encountered.

 

85A9

Major

DIMM_E2 Uncorrectable ECC error encountered.

 

85AA

Major

DIMM_F1 Uncorrectable ECC error encountered.

 

92A3

Major

Serial port component was not detected.

 

92A9

Major

Serial port component encountered a resource conflict error.

 

94C9

Major

LPC component encountered a resource conflict error.

 

0xA022

Major

Processor component encountered a mismatch error.

 

0xA5A4

Major

PCI Express IBIST error.

 

0108

Minor

Keyboard component encountered a locked error.

Unlock the keyboard.

0109

Minor

Keyboard component encountered a stuck key error.

 

0193

Minor

Processor 0x stepping mismatch.

 

8180

Minor

Processor 0x microcode update not found.

 

84FF

Minor

System event log full.

 

9226

Minor

Keyboard component encountered a controller error.

 

9243

Minor

Mouse component was not detected.

 

9246

Minor

Mouse component encountered a controller error.

 

9268

Minor

Local Console component encountered an output error.

 

9269

Minor

Local Console component encountered a resource conflict error.

 

9287

Minor

Remote Console component encountered an input error.

 

9288

Minor

Remote Console component encountered an output error.

 

92C6

Minor

Serial Port controller error.

 

92C7

Minor

Serial Port component encountered an input error.

 

92C8

Minor

Serial Port component encountered an output error.

 

9506

Minor

ATA/ATPI component encountered a controller error.

 

95A6

Minor

PCI component encountered a controller error.

 

95A8

Minor

PCI component encountered a write error.

 

9641

Minor

PEI Core component encountered a load error.

 

96AB

Minor

DXE boot services driver component encountered invalid configuration.

 

0xA000

Minor

TPM device not detected.

 

0xA001

Minor

TPM device missing or not responding.

 

0xA002

Minor

TPM device failure.

 

0xA003

Minor

TPM device failed self test.

 

0xA027

Minor

Processor component encountered a low voltage error.

 

0xA500

Minor

ATA/ATPI ATA bus SMART not supported.

 

0xA5A0

Minor

PCI Express component encountered a PERR error.

 

0xA6A0

Minor

DXE boot services driver Not enough memory available to shadow a legacy option ROM.

 

The following additional messages are unique to the Cisco BIOS.

Code
Severity
Message
Added/Changed
Action

E1xx

Major

DIMM xx Disabled

Changed from 854x

Replace any failed DIMMs, Verify DIMMs are in valid configuration

E2xx

Major

DIMM xx Component encountered a Serial Presence Detection (SPD) fail error

Changed from 856x

Replace failed DIMM

E3xx

Major

DIMM xx encountered a mismatch error

Added

Replace mismatched DIMM

E4xx

Major

DIMM xx failed Self Test (BIST).

Changed from 852x

Replace failed DIMM

D000

Fatal, blade will not boot

Unsupported SPI Flash

Added

Blade was manufactured with the wrong SPI Flash part. RMA the blade.