Administering the Cisco Integrated Storage System Module


Last Updated: April 26, 2010

This chapter contains the following information for administering the Cisco Integrated Storage System module application:

Shutting Down and Starting Up the Cisco Integrated Storage System Application

Verifying System Status

Verifying System Status

Diagnostics and Logging Options

SNMP Commands

Additional References


NoteThe tables in these sections list only common router commands and network module commands.

To view a complete list of the available configuration commands, enter ? at the prompt

Example: Router(config-if)# ?

To view a complete list of command keyword options, enter ? at the end of the command

Example: Router# service-module integrated-service-engine ?

The commands are grouped in the tables by the configuration mode in which they are available. If the same command is available in more than one mode, it can act differently in each mode.


Shutting Down and Starting Up the Cisco Integrated Storage System Application

To start up or shut down the network module or the Cisco Integrated Storage System application that runs on the module, use the shutdown and startup commands as needed from Table 1.


NoteSome shutdown commands can potentially disrupt service. If command output for such a command displays a confirmation prompt, confirm by pressing Enter or cancel by typing n and pressing Enter. Alternatively, prevent the prompt from displaying by using the no-confirm keyword.

Some commands shut down the module or application and then immediately restart it.


Table 1 Common Shutdown and Startup Commands 

Configuration Mode
Command
Purpose
Router#

service-module integrated-service-engine slot/0 reload

Shuts down the module operating system gracefully, and then restarts it from the boot loader.

Router#

service-module integrated-service-engine slot/0 reset

Resets the hardware on a module. Use only to recover from shutdown or a failed state.


Caution Use this command with caution. It does not provide an orderly software shutdown, and it can affect file operations that are in progress.
Router#

service-module integrated-service-engine slot/0 session

Accesses the specified network module and opens a module configuration session.

Router#

service-module integrated-service-engine slot/0 shutdown

Shuts down the module operating system gracefully. Use this command sequence when removing or replacing a hot-swappable module during online insertion and removal (OIR).

Router#

service-module integrated-service-engine slot/0 status

Displays configuration and status information for the module hardware and software.

Router(config)#

Router(config-if)#

interface slot/0
shutdown

Shuts down the network module gracefully.

iss-module boothelper>

boot

Starts the boot helper or application.

iss-module(offline)>

reload

Performs a graceful halt and reboot of the module operating system.

iss-module>

reload

Shuts down the module gracefully, and then reboots the module from the boot loader.

iss-module>

shutdown

Shuts down the module application gracefully, and then shuts down the module (see caution under "Network Module Prerequisites" section on page 4)


Verifying System Status

To verify the status of an installation, upgrade, or downgrade, or to troubleshoot problems, use verification and troubleshooting commands as needed from Table 2.


Note Among keyword options for many show commands is the provision to display diagnostic output on your screen or to "pipe" it to a file or a URL (that is, to read the output from one command and write it to the file or URL).


Table 2 Common Verification and Troubleshooting Commands 

Configuration Mode
Command
Purpose
Router#

ping

Pings a specified IP address to check network connectivity (does not accept a hostname as destination).

Router#

show arp

Displays the current Address Resolution Protocol (ARP) table.

Router#

show clock

Displays the current date and time.

Router#

show configuration

Displays the current configuration as entered by means of the configure command.

Router#

show controllers integrated-service-engine

Displays interface debug information.

Router#

show diag

Displays standard Cisco IOS diagnostics information, including information about the Cisco Integrated Storage System module.

Router#

show hardware

Displays information about network module and host router hardware.

Router#

show hosts

Displays the default domain name, style of name lookup, list of name-server hosts, and cached list of hostnames and addresses.

Router#

show interfaces

Displays information about all hardware interfaces, including network and disk.

Router#

show interfaces integrated-service-engine

Displays information about the module side of the router-module interface.

Router#

show ntp status

Displays information about Network Time Protocol (NTP).

Router#

show processes

Displays a list of the application processes that are running.

Router#

show running-config

Displays the configuration commands that are in effect.

Router#

show startup-config

Displays the startup configuration.

Router#

show tech-support

Displays general information about the host router that is useful to Cisco technical support for problem diagnostics.

Router#

show version

Displays information about the router software or network module hardware.

Router#

test scp ping

Pings the network module to check network connectivity.

iss-module>

ping

Pings a specified IP address to check network connectivity (does not accept a hostname as destination).

iss-module>

show arp

Displays the current Address Resolution Protocol (ARP) table.

iss-module>

show clock

Displays the current date and time.

iss-module>

show configuration

Displays the current boot loader configuration as entered by the configure command.

iss-module>

show interfaces

Displays information about the network-module interfaces.

iss-module>

show ntp status

Displays information about Network Time Protocol (NTP).

iss-module>

show processes

Displays a list of the application processes that are running.

iss-module>

show running-config

Displays the configuration commands that are in effect.

iss-module>

show software directory download

Displays the contents of the downgrade or download directory on the download FTP file server.

iss-module>

show software download server

Displays the name and IP address of the configured download FTP file server.

iss-module>

show software licenses

Displays license information for installed packages.

iss-module>

show software packages

Displays version information for installed packages.

iss-module>

show software versions

Displays version information for installed software.

iss-module>

show startup-config

Displays the startup configuration.

iss-module>

show tech-support

Displays general information about the network module that is useful for problem diagnosis to Cisco technical support.

iss-module>

show version

Displays information about the hardware and devices.

iss-module>

software remove

Removes downloaded files (all files, downloaded package and payloads, or stored downgrade files created during an upgrade).


Diagnostics and Logging Options

Cisco Integrated Storage System diagnostics are of two types:

System log (syslog)—Syslog is an industry-standard protocol for capturing the following events:

Fatal exceptions that cause an application or system crash, during which normal error-handling paths are typically nonfunctional

Application run-time errors that cause unusual conditions and configuration changes

The syslog file size is fixed at 10 MB. Syslog configurations survive a power failure.

Traces—Trace logs capture events related to the progress of a request through the system.

Trace logs survive a CPU reset; trace configurations survive a power failure. Log and display these configurations with the trace commands.


Note Among the keyword options for many log and trace commands is the provision to display diagnostic output on your screen or to save it to a file or a URL.


Use the show errors command to display error statistics by module, entity, or activity.

SNMP Commands

Table 3 lists and describes the snmp-server SNMP command-line interface commands.

Table 3 SNMP Commands 

Configuration Mode
Command
Purpose
iss-module(config)#

snmp-server community community-string [RO | RW]

no snmp-server community community-string [RO | RW]

Example:

iss-module(config)# snmp-server community cisco-snmp RO

Enables the SNMP agent with the configured case sensitive community string. The password and the mode of access can be set to read-only or read-write. Up to five community strings that can be set for each read-only or read-write category.

community-string—case sensitive character string with a maximum length of 15 characters.

RO—Read-Only access mode.

RW—Read-Write access mode.

Use the no form of this command to remove the configuration associated with the community string.

Note Even after all community string configurations are removed, you can still have read-only access of MIB variables using the default community strings. The default read-only community string is cisco-snmp.

iss-module(config)#

snmp-server contact contact-name

no snmp-server contact contact-name

Example:

iss-module(config)# snmp-server contact "John Doe"

Sets or clears the contact name.

contact-name—character string with a maximum length of 31 characters.

Use the no form of this command to clear the contact name.

iss-module(config)#

snmp-server enable traps

no snmp-server enable traps

Example:

iss-module(config)# snmp-server enable traps

Enables SNMP traps to be sent to the SNMP trap destination.

Note This command is effective only for certain types of notifications. Not all types of notifications are controlled by this command. Also, this CLI does not control the traps generated from exceeding the system resource thresholds. The only form of notifications enabled (or disabled) by this CLI are the traps generated from syslog messages with severity level greater than or equal to that of warning level.

Use the no form of this command to disable trap notifications to be sent to the trap destination.

iss-module(config)#

snmp-server host ip-address community-string

no snmp-server host ip-address community-string

Example:

iss-module(config)# snmp-server host 1.100.10.219 cisco-snmp

Configures the IP address of the host that is to receive the trap notifications. The community string must also be specified. Up to a maximum of 5 hosts that can be configured.

Note The snmp-server enable traps command must be executed for the hosts to receive the trap notifications.

ip-address—IP address (IPv4 only is supported) in dotted decimal notation of the host that is to receive the trap notifications.

community-string—character string with a maximum length of 15 characters.

Use the no form of this command to clear the host configuration.

iss-module(config)#

snmp-server location location-name

no snmp-server location location-name

Example:

iss-module(config)# snmp-server contact "San Jose"

Sets or clears the location name.

location-name—character string with a maximum length of 31 characters.

Use the no form of this command to clear the location name.

iss-module(config)#

snmp-server monitor disk percentage

no snmp-server monitor disk percentage

Example:

iss-module(config)# snmp-server monitor disk 20

Sets the threshold for monitoring the disk usage for all the disks, including local, NFS, and iSCSI devices.

percentage—Integer variable in the range of 1 to 30 that represents the percentage of free space within each disk partition. If the free disk space percentage falls below this threshold, the system will generate a trap.

Use the no form of this command to disable disk monitoring.

iss-module(config)#

snmp-server monitor cpu percentage

no snmp-server monitor cpu percentage

Example:

iss-module(config)# snmp-server monitor cpu 10

Sets the threshold for monitoring the CPU utilization.

percentage—Number in the range of 0 to 20 that represents the percentage of idle CPU time. This number includes wait states.

Use the no form of this command to disable CPU monitoring

iss-module(config)#

snmp-server monitor swap percentage

no snmp-server monitor swap percentage

Example:

iss-module(config)# snmp-server monitor swap 25

Sets the threshold for monitoring the utilization of swap space. percentage—Number from 1 to 50 that represents the percentage of available free swap space.

Use the no form for this command to disable swap space monitoring.

iss-module>

show snmp configuration

Displays the configuration of all SNMP commands. It also lists all the resource monitoring threshold configurations.

Example:

iss-module> show snmp configuration

Contact: 1234

Location: SAN JOSE

Community 1 RO: test1

Community 2 RO: test2

Community 3 RO: test3

Community 4 RO: test4

Community 5 RO: test5

Traps: disabled

Host Community 1: 1.100.10.219 cisco-snmp

Host Community 2: 1.100.10.218 cisco-snmp

Host Community 3: 1.100.10.217 cisco-snmp

Host Community 4: 1.100.10.216 cisco-snmp

Host Community 5: 1.100.10.215 cisco-snmp

monitor disk limit: 8

monitor memory limit: 10

monitor cpu limit: 15

iss-module>


Additional References

The following sections provide references related to the Cisco Integrated Storage System application.

Related Documents

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Connecting Cisco Integrated Storage System Enhanced Network Modules to the Network

Cisco Integrated Storage System Installation and Upgrade Guide

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Cisco Video Management and Storage System Installation and Upgrade Guide

Cisco Video Management and Storage System CLI Administrator Guide

Connecting Cisco Analog Video Gateway Network Modules to the Network

Cisco Analog Video Gateway Installation and Upgrade Guide

Cisco Analog Video Gateway CLI Administrator Guide

Cisco Analog Video Gateway XML API Guide

Open Source License Notice

Cisco IOS software

Cisco IOS Software

Network modules

Installing Cisco Network Modules in Cisco Access Routers

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