Release Notes for Cisco ATA 190 Analog Telephone Adapter Firmware Version 1.2.1

Add Log Module

Prior to version 1.2.1, ATA 190 could only send voice syslog package to network. To capture the syslog, the customer was required to use the Wireshark tool or use the syslog tool.

Version 1.2.1 introduces the Syslog-ng daemon. With Syslog-ng, the user can capture both system log and voice log. Syslog-ng can direct the log to a local file or to a remote syslog server. The local log file can be downloaded through a web page and is convenient for troubleshooting on the customer side.

Output Voice syslog to Network Directly

1. Set syslog server IP Address and Port on Administration > Log > Log Setting window. (If you are setting for the first time or you change the values, you must reboot the box manually.)

2. Set Voice > Provisioning > Debug Level as boot info.

3. Set Voice > System > Debug Level as required.

4. Set Voice > System > Syslog Output Method as Direct.

5. Set Voice > Line1 ( or Line2) >SIP Debug Option as full

Capture Voice syslog Through Web Page

1. Access the Administration > Log > Log Module window.

– Enable Status. Set System (or Kernel) Priority to Debug. Enable Local.

2. Set local Log Size on the Administration > Log > Log Setting window.

3. Set Voice > Provisioning > Debug Level as boot info.

4. Set Voice > System > Debug Level as required.

5. Set Voice > System > Syslog Output Method as Syslog-daemon.

6. Download log on the Administration > Log > Log Viewer window.

Register with IP Instead of FQDN

Register to Cisco Unified Communications Manager with IP, not with a fully qualified domain name (FQDN). This feature is compatible with ATA 187 behavior. With this feature, the ATA 190 can work well in redundancy mode.

When working with Cisco Unified Communications Manager, the ATA 190 obtains the configuration file from Cisco Unified Communications Manager. Usually, the Cisco Unified Communications Manager node information is provided in the FQDN format. Starting with firmware version 1.2.1, the ATA 190 translates FQDN into IP and uses the IP address to register with Cisco Unified Communications Manager.

If the FQDN cannot be parsed into IP, the ATA 190 uses the IP of TFTP server from which the configuration file was obtained.

Second Line Can Be Disabled

Starting with version 1.2.1, the user can choose to disable the second port on a Cisco ATA 190 box. By doing so, the customer can save on the cost of a license.

Users can simply enable or disable the second port on the ATA 190 web page.

After an enable or disable operation, the ATA 190 resets so that the change can take effect.

When disabled, the ATA 190 does not retrieve the configuration file from Cisco Unified Communications Manager for this port.

Configuration

1. On the Cisco ATA 190 web page, go to Voice > Line 2 > Line Enable.

2. Choose yes to enable or no to disable.

3. Click Submit. Wait for 40 seconds for the change to take effect.

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Hardware and Firmware Compatibility	OFW [1.1.0(006)]	NFW [1.1.1(001)/1.1.2 /1.2.1 or Later]
Box with new Silicon Labs chip* * Has HID format 1.1.x.	N	Y
Box with old Silicon Labs chip	Y	Y

Install Cisco Unified Communications Manager

Before you use the Cisco Analog Telephone Adapter with Cisco Unified Communications Manager 8.5, 8.6, 9.1, 10.5, or higher, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.

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Note Besides Cisco Unified Communications Manager, the Cisco ATA 190 can also work with Cisco Unified Communications Manager Express and Cisco Unified Survivable Remote Site Telephony (SRST). Refer to the “Related Documentation” section for more information.

To download and install the Cisco Unified Communications Manager version, follow these steps:

Procedure

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Step 1 Go to the following URL:

http://www.cisco.com/c/en/us/products/unified-communications/unified-communications-manager-callmanager/index.html

Step 2 Click Download Software for this Product.

Step 3 Choose your Cisco Unified Communications Manager version.

 

Install Firmware Release

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Note Install the QED file of the ATA 190 on Cisco Unified Communications Manager before you upgrade the firmware of the ATA 190.

To download and install the ATA 190 firmware, follow these steps:

Procedure

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Note For Cisco Unified Communications Manager versions prior to 10.x, a K3 plug-in is needed for successful installation of the K3 format QED and firmware.

The K3 plug-in is ciscocm.version3-keys.cop.sgn, which you can download from this URL:

https://software.cisco.com/download/release.html?mdfid=284510097&flowid=45900&softwareid=282204704&release=COP-Files&relind=AVAILABLE&rellifecycle=&reltype=latest

For more information about the RSA Version-3 Key COP file, see this URL:

http://www.cisco.com/web/software/282204704/18582/RSA3ver4.pdf

 

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Step 1 Go to the following URL:

http://www.cisco.com/c/en/us/support/unified-communications/ata190-2-port-adapter/model.html

Step 2 Click the Downloads tab.

Step 3 Click Download Options.

Step 4 Choose 1.2.1 under the Latest Releases folder.

Step 5 To download the SIP firmware for the ATA 190, click the Download or Add to cart button and follow the prompts.

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Note Add both the QED and the COP firmware files to the cart. When you are ready to download the file, click the Download Cart link.

Step 6 In Cisco Unified Communications Manager, navigate to this path: Cisco Unified OS Administration > Software Upgrades > Install/Upgrade.

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Note Two source modes are supported: DVD/CD or Remote Filesystem. If you choose DVD/CD, place the disk in the local drive. If you choose Remote Filesystem, access a remote FTP server and upload the firmware to the server.

Step 7 Install QED and COP files by following the website instructions.

Step 8 After you install QED and COP files, a reboot of the Cisco Unified Communications Manager cluster is required: choose Settings > Version, then click Restart.

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Note The reboot of the cluster is required so that Cisco Unified Communications Manager can recognize the ATA 190 device.

Step 9 Connect the Cisco ATA 190 with Cisco Unified Communications Manager and power cycle it. The device upgrades firmware from Cisco Unified Communications Manager.

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Note Upgrading the firmware may take several minutes. Until the process is complete, DO NOT turn off the power or press the hardware reset button.

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Note New parameters, Reorder Delay and RTP Packet Time, have been added to the QED file in release 1.2.1. For ATA 190 units that are already configured in Cisco Unified Communications Manager (UCM), save the change in the Cisco UCM Device window to make the new parameters take effect.

 

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