Release Notes for Cisco ATA 190 Analog Telephone Adapter Firmware Version 1.2.2
Changes in Firmware Version 1.2.2
Enable Vertical Service Activation Codes
Mute Progress Tone in Cisco Unified Communications Manager
Enable Ring Options in Cisco Unified Communications Manager
Fax Tone Detect Mode in Cisco Unified Communications Manager
Install Cisco Unified Communications Manager
Behavior During Times of Network Congestion
Documentation, Service Requests, and Additional Information
These Release Notes provide information about Cisco ATA 190 Analog Telephone Adapter firmware version 1.2.2.
As with any firmware release, read these release notes before you upgrade the firmware.
For the Cisco ATA 190 Analog Telephone Adapter, support is added in firmware version 1.2.2 as follows:
– Vertical Service Activation Codes options are enabled on the Cisco ATA 190 web page, Voice > Regional > Vertical Service Activation Codes.
On the Cisco ATA 190 web page, the Vertical Service Activation Codes options are now enabled.
You can change the Vertical Service Activation Codes from the default values.
Step 1 On the Cisco ATA 190 web page, navigate to Voice > Regional > Vertical Service Activation Codes.
Step 2 Change the parameters as needed.
Step 3 Click Submit to make your changes take effect.
With this feature, you can mute all progress tones on the Cisco ATA 190 during call establishment.
Step 1 In Cisco Unified CM Administration, go to Device > Phone > Phone Configuration.
Step 2 In the Product Specific Configuration Layout section, find the Mute Progress Tone field.
Step 3 Choose On to mute all progress tones, or choose Off to disable this feature.
Step 4 Click Save and Apply Config to apply your changes.
Step 5 On the Cisco ATA 190 web page, go to Voice > Regional >Call Progress Tones > Mute All to check the status:
Yes means that the feature is enabled, and No means that the feature is disabled.
For the Cisco ATA 190, these settings can now be configured in Cisco Unified CM:
Step 1 In Cisco Unified CM Administration, go to Device > Phone > Phone Configuration.
Step 2 In the Product Specific Configuration Layout section, go to the Ring and Call Waiting Tone Spec section.
Step 3 Change the value of these settings:
Step 4 Click Save and Apply Config to make your changes take effect.
Step 5 On the Cisco ATA 190 web page, go to Voice > Regional > Ring and Call Waiting Tone Spec to check your changes.
You can choose an option to control fax triggering at the caller side, callee side, or both sides.
Step 1 In Cisco Unified CM Administration, go to Device > Phone > Phone Configuration.
Step 2 In the Product Specific Configuration Layout section, find the Fax Tone Detect Mode field.
Step 3 Choose the preferred option:
Step 4 Click Save and Apply Config to apply your changes.
Before you use the Cisco Analog Telephone Adapter with Cisco Unified Communications Manager 8.5, 8.6, 9.1, 10.5, or higher, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.
Note Besides Cisco Unified Communications Manager, the Cisco ATA 190 can also work with Cisco Unified Communications Manager Express and Cisco Unified Survivable Remote Site Telephony (SRST). Refer to the “Related Documentation” section for more information.
To download and install the Cisco Unified Communications Manager version, follow these steps:
Step 1 Go to the following URL:
http://www.cisco.com/c/en/us/products/unified-communications/unified-communications-manager-callmanager/index.html
Step 2 Click Download Software for this Product.
Step 3 Choose your Cisco Unified Communications Manager version.
Note Install the QED file of the ATA 190 on Cisco Unified Communications Manager before you upgrade the firmware of the ATA 190.
Note For Cisco Unified Communications Manager versions prior to 10.x, a K3 plug-in is needed for successful installation of the K3 format QED and firmware.
The K3 plug-in is ciscocm.version3-keys.cop.sgn. Follow these steps to download the plug-in file:
1. Go to this URL: https://software.cisco.com/download/navigator.html?mdfid=268439621&flowid=77893
2. In the right column, choose your Cisco Unified Communications Manager version.
3. Choose Unified Communications Manager / CallManager / Cisco Unity Connection Utilities.
4. In the left panel, click Latest > COP-Files.
5. Find the ciscocm.version3-keys.cop.sgn file and download it.
For more information about the RSA Version-3 Key COP file, see this URL:
http://www.cisco.com/web/software/282204704/18582/RSA3ver4.pdf
To download and install the ATA 190 firmware, follow these steps:
Step 1 Go to the following URL:
http://www.cisco.com/c/en/us/support/unified-communications/ata190-2-port-adapter/model.html
Step 2 Click the Downloads tab.
Step 3 Click Download Options.
Step 4 Choose 1.2.2 under the Latest Releases folder.
Step 5 To download the SIP firmware for the ATA 190, click the Download or Add to cart button and follow the prompts.
Note Add both the QED and the COP firmware files to the cart. When you are ready to download the file, click the Download Cart link.
Step 6 In Cisco Unified Communications Manager, navigate to this path: Cisco Unified OS Administration > Software Upgrades > Install/Upgrade.
Note Two source modes are supported: DVD/CD or Remote Filesystem. If you choose DVD/CD, place the disk in the local drive. If you choose Remote Filesystem, access a remote FTP server and upload the firmware to the server.
Step 7 Install QED and COP files by following the website instructions.
Step 8 After you install QED and COP files, a reboot of the Cisco Unified Communications Manager cluster is required: choose Settings > Version, then click Restart.
Note The reboot of the cluster is required so that Cisco Unified Communications Manager can recognize the Cisco ATA 190 device.
Step 9 Connect the Cisco ATA 190 with Cisco Unified Communications Manager and power cycle it. The device upgrades firmware from Cisco Unified Communications Manager.
Note Upgrading the firmware may take several minutes. Until the process is complete, DO NOT turn off the power nor press the hardware reset button.
Note New parameters (Mute Progress Tone, Enable Ring Options, and Fax Tone Detect Mode) were added to the QED file in release 1.2.2. For ATA 190 units that are already configured in Cisco Unified Communications Manager (UCM), save the change in the Cisco UCM Device window to make the new parameters take effect.
You can search for problems by using Cisco Bug Search. To access Cisco Bug Search, you need a Cisco.com user ID and password.
Known caveats (bugs) are graded according to severity level, and can either be open or resolved.
Step 1 To find all caveats for this release, use this URL:
https://bst.cloudapps.cisco.com/bugsearch/search?kw=Customer%20visible%20bug%20for%20ATA190%20v1.2.2&pf=prdNm&sb=anfr&bt=custV
Step 2 Log in with your Cisco.com user ID and password.
Step 3 To look for information about a specific problem, enter the bug ID number in the Search for field, then press Enter.
Anything that degrades network performance can affect voice and video quality, and sometimes, can cause a call to drop. Sources of network degradation can include, but are not limited to, the following activities:
To reduce or eliminate any adverse effects to the devices, schedule administrative network tasks during a time when the devices are not being used or exclude the devices from testing.
This section provides links to related documentation.
Cisco Analog Telephone Adapter Documentation
Refer to publications that are specific to the ATA 190 and Cisco Unified Communications Manager release. Navigate from the following documentation URL:
http://www.cisco.com/c/en/us/support/unified-communications/ata190-2-port-adapter/model.html
Cisco Unified Communications Manager Documentation
Refer to the Cisco Unified Communications Manager Documentation Guide and other publications that are specific to your Cisco Unified Communications Manager release. Navigate from the following URL:
http://www.cisco.com/c/en/us/support/unified-communications/unified-communications-manager-callmanager/tsd-products-support-series-home.html
Cisco Unified IP Phone Documentation
Refer to publications that are specific to your language, phone model, and Cisco Unified Communications Manager release. Navigate from the following documentation URL:
http://www.cisco.com/c/en/us/support/collaboration-endpoints/unified-ip-phone-7900-series/tsd-products-support-series-home.html
Cisco Unified Communications Manager Express Documentation
Refer to publications that are specific to Cisco Unified Communications Manager Express. Navigate from the following documentation URL:
http://www.cisco.com/c/en/us/support/unified-communications/unified-communications-manager-express/tsd-products-support-series-home.html
The Cisco Unified Communications Manager Express System Administrator Guide is found at this URL:
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeadm.html
Cisco Unified Communications Manager Express Configuration for Cisco ATA 190 at this URL:
http://www.cisco.com/content/dam/en/us/td/docs/voice_ip_comm/cata/190/cme/ata190-cme-config.pdf
Cisco Unified Survivable Remote Site Telephony Documentation
Refer to publications that are specific to Cisco Unified Survivable Remote Site Telephony. Navigate from the following documentation URL:
http://www.cisco.com/c/en/us/support/unified-communications/unified-survivable-remote-site-telephony/tsd-products-support-series-home.html
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/c/en/us/td/docs/general/whatsnew/whatsnew.html
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