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After you install a Cisco Unified Communications Manager node, you must set some configuration parameters and perform other post-installation tasks before you can begin using it.
The installation sets all Application User passwords to the same Application User password that you entered during installation. Cisco recommends that you log in to Cisco Unified CM Administration and change these passwords. Refer to Cisco Unified Communications Manager Administration Guide for the procedure for changing a password.
To access Cisco Unified CM Administration or Cisco Unified Serviceability, you will need to use a web browser from a PC with network access to the Cisco Unified Communications Manager server.
Even though all services are installed on each server in the cluster, you must manually activate the services that you want to run on each server in the cluster through Cisco Unified Serviceability. For service recommendations and more information, see Cisco Unified Serviceability Administration Guide.
Even though all services are installed on the server, you may need to use Cisco Unified Serviceability to manually activate services that you want to run. For service recommendations and more information, see Cisco Unified Serviceability Administration Guide.
Use the following procedure to apply security to a new node in a secure cluster after you have successfully added the node.
Note | For more information, refer to the Cisco Unified Communications Manager Security Guide. |
See the Cisco Prime License Manager User Guide for information about generating and installing licenses for Cisco Unified Communications Manager.
After installing Cisco Unified Communications Manager, you use Cisco Unified CM Administration to begin configuring the database. The Cisco Unified Communications Manager database contains information and parameters that relate to the system as a whole, to connected devices, and to individual users. The following list describes a few tasks that you must perform in Cisco Unified CM Administration or Cisco Unified Serviceability:
In Cisco Unified Serviceability, activate the services that you want to run on each server in the cluster.
Configure system-level settings, such as Cisco Unified Communications Manager Groups.
Design and configure your dialing plan.
Configure media resources for conferences, music on hold, and so on.
Configure systemwide features, Cisco Unified IP Phone services, Cisco Unified Communications Manager Extension Mobility, Cisco Unified Communications Manager Attendant Console, and Cisco Unified Communications Manager Assistant.
Install and configure the gateways.
Enable computer telephony integration (CTI) application support; then, install and configure the desired CTI applications.
Configure the users.
Configure and install the phones; then, associate users with the phones.
For more information about configuring the Cisco Unified Communications Manager database, see Cisco Unified Communications Manager Administration Guide, Cisco Unified Communications Manager System Guide, or online help in the Cisco Unified Communications Manager application.
This section contains information about COP files, dial plans, and locales.
The following guidelines apply to installing COP files. If the documentation for a specific COP file contradicts these general guidelines, follow the COP file documentation:
Install the appropriate COP file on every node in a cluster. Perform this task before you install new software on each node in the cluster and set up the database.
After you install a COP file, you must restart the node.
Restart Cisco Unified Communications Manager to ensure that configuration changes that are made during the COP file installation get written into the database.
Restart the IM and Presence Service to ensure that configuration changes that are made during the COP file installation get written into the database.
You can install dial plan files from either a local or a remote source by using the same process for installing software upgrades. See the Upgrade Guide for Cisco Unified Communications Manager for more information about upgrading from a local or remote source.
After you install the dial plan files on the system, log in to Cisco Unified CM Administration and then navigate to to complete installing the dial plans.
You can configure Cisco Unified Communications Manager and IM and Presence Service to support multiple languages. There is no limit to the number of supported languages you can install.
Cisco provides locale-specific versions of the Cisco Unified Communications Manager Locale Installer and the IM and Presence Service Locale Installer on www.cisco.com. Installed by the system administrator, the locale installer allows the user to view/receive the chosen translated text or tones, if applicable, when a user works with supported interfaces.
After you upgrade Cisco Unified Communications Manager or the IM & Presence Service, you must reinstall all the locales. Install the latest version of the locales that match the major.minor version number of your Cisco Unified Communications Manager node or IM and Presence Service node.
Install locales after you have installed Cisco Unified Communications Manager on every node in the cluster and have set up the database. If you want to install specific locales on IM and Presence Service nodes, you must first install the Cisco Unified Communications Manager locale file for the same country on the Cisco Unified Communications Manager cluster.
Use the information in the following sections to install locales on Cisco Unified Communications Manager nodes and on IM and Presence Service nodes after you complete the software upgrade.
User locale files contain language information for a specific language and country. They provide translated text and voice prompts, if available, for phone displays, user applications, and user web pages in the locale that the user chooses. These files use the following naming convention:.
cm-locale-language-country-version.cop (Cisco Unified Communications Manager)
ps-locale-language_country-version.cop (IM and Presence Service)
If your system requires user locales only, install them after you have installed the CUCM locale.
Network locale files provide country-specific files for various network items, including phone tones, annunciators, and gateway tones. The combined network locale file uses the following naming convention:
Cisco may combine multiple network locales in a single locale installer.
Note | Virtualized deployments of Cisco Unified Communications Manager on Cisco-approved, customer-provided servers can support multiple locales. Installing multiple locale installers ensures that the user can choose from a multitude of locales. You can install locale files from either a local or a remote source by using the same process for installing software upgrades. You can install more than one locale file on each node in the cluster. Changes do not take effect until you reboot every node in the cluster. Cisco strongly recommends that you do not reboot the nodes until you have installed all locales on all nodes in the cluster. Minimize call-processing interruptions by rebooting the nodes after regular business hours. |
Install locales after you have installed Cisco Unified Communications Manager on every node in the cluster and have set up the database. If you want to install specific locales on IM and Presence Service nodes, you must first install the Cisco Unified Communications Manager locale file for the same country on the Cisco Unified Communications Manager cluster.
You can install more than one locale file on each node in the cluster. To activate the new locale, you must restart each node in the cluster after installation.
When you install locales on a node, install the following files:
User Locale files - These files contain language information for a specific language and country and use the following convention:
cm-locale-language-country-version.cop (Cisco Unified Communications Manager)
ps-locale-language_country-version.cop (IM and Presence Service)
Combined Network Locale file - Contains country-specific files for all countries for various network items, including phone tones, annunciators, and gateway tones. The combined network locale file uses the following naming convention:
cm-locale-combinednetworklocale-version.cop (Cisco Unified Communications Manager)
User locale files provide translated text for user applications and user web pages in the locale that the user chooses. User locales are country-specific. Use the following procedure to install locales on the node. Optionally, you can follow the software upgrade procedure to install locale files from either a local or a remote source.
Step 1 | Navigate to
cisco.com and choose the locale installer for your
version of
IM and Presence
Service.
http://software.cisco.com/download/navigator.html?mdfid=285971059 | ||
Step 2 | Click the version of the IM and Presence Locale Installer that is appropriate for your working environment. | ||
Step 3 | After downloading the file, save the file to the hard drive and note the location of the saved file. | ||
Step 4 | Copy this file to a server that supports SFTP. | ||
Step 5 | Sign into Cisco Unified IM and Presence Operating System Administration using the administrator account and password. | ||
Step 6 | Choose . | ||
Step 7 | Choose Remote File System as the software location source. | ||
Step 8 | Enter the file location, for example /tmp, in the Directory field. | ||
Step 9 | Enter the IM and Presence Service server name in the Server field. | ||
Step 10 | Enter your username and password credentials in the User Name and User Password fields. | ||
Step 11 | Choose SFTP for the Transfer Protocol. | ||
Step 12 | Click Next. | ||
Step 13 | Choose the IM and Presence Service locale installer from the list of search results. | ||
Step 14 | Click Next to load the installer file and validate it. | ||
Step 15 | After you complete the locale installation, restart each server in the cluster. | ||
Step 16 | The default setting for installed locales is "English, United States”. While your IM and Presence Service node is restarting, change the language of your browser, if necessary, to match the locale of the installer that you have downloaded. | ||
Step 17 | Verify that your
users can choose the locales for supported products.
|
See the following table for a description of the messages that can occur during Locale Installer activation. If an error occurs, you can view the messages in the installation log.